Information Technology Jobs in Romulus, MI
5 positions found
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customerβs various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 2-3 yearsβ experience in Windows Desktop support.
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills a) Bachelorβs Degree or equivalent in Computer Science or related field.
b) CompTIA A+, Microsoft Certified Professional (MCP) or better.
c) Minimum of 18 months years of IT experience.
d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
f) Proven analytical, troubleshooting and problem-solving skills.
g) Proven ability to multi-task, effectively determine priorities and meet SLAβs.
h) Excellent communication relationship-building and internal customer service skills.
i) Adaptable and flexible in a fast-changing industry and work environment.
j) Willing to work off-hours and weekends when required for projects or emergency support.
We're on the hunt for curious, motivated individuals to test and review online money-making opportunities featured on FinanceBuzz. If you enjoy discovering new platforms and sharing your experience, this flexible gig could be perfect for you.
Responsibilities:
Explore and try various side hustle options (cashback sites, survey apps, etc.)
Document and report your experience with each platform
Track potential earnings and ease of use
Share insights to help improve user recommendations
Requirements:
Basic tech skills and a stable internet connection
Comfortable navigating apps and websites
Ability to work independently
No prior experience required
Benefits:
Set your own schedule β work anytime, from anywhere
Try real ways to earn money online
Get paid to share honest feedback
Ideal for side-income seekers, students, or remote workers
Start exploring side hustle opportunities here.
Remote working/work at home options are available for this role.
This position is for individuals who want to develop a side income stream while still working full time. You will test different small-scale remote opportunities, learn what works, and grow what produces results.
Youβll use the resources provided to guide you, but your path is self-driven. Over time, you might focus more on the hustles that bring the highest returns.
Responsibilities:
Review and apply different side-hustle ideas tailored for people with full jobs
Execute tasks, manage projects or gigs you select
Keep a simple record of your time vs. earnings
Iterate and improve your approach as you go
Requirements:
Stable full-time job or core commitment
Access to internet and device for remote work
Willingness to test ideas and adapt
Organization, follow-through, and consistency
Bonus Skills:
Ability to analyze which hustles are viable
Comfort with trial and error
Some prior side-gig experience (but not required)
Benefits:
Fully remote
Flexible hours
Potential to grow side income steadily
No micromanagement
Remote working/work at home options are available for this role.
Weβre offering a role for someone who wants to lead their own side-income project in their spare time. Youβll explore various proven side hustles, select the ones that fit your lifestyle, and run them like mini projects.
Youβll get curated content to guide your decisions. The goal is to find manageable, sustainable income streams that donβt interfere with your full-time role.
Responsibilities:
Evaluate side-hustle options and pick those you believe you can execute
Plan and carry out your selected projects or tasks
Track metricsβtime invested, return, conversion rates
Refine your focus toward the best-performing hustles
Requirements:
Employed full time or committed to another primary role
Basic skills for remote work (internet, device)
Project mindset: set goals, measure outcomes, adjust
Persistence and consistency
Strong Traits:
Analytical
Willing to adapt
Growth-oriented
Benefits:
No fixed schedule
Remote and flexible
Ability to scale your side work over time
Tools and guidance included
Senior Technology Consultant Β Canton, MI 48187
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Experience level: Mid-senior Experience required: 3 Years Education level: Bachelorβs degree Job function: Information Technology Industry: Information Technology and Services Compensation: View salary Total position: 1 Relocation assistance: No Visa sponsorship eligibility: NoJOB OVERVIEW:
We are seeking a highly skilled and experienced Senior Technology Consultant to join our fast paced, constantly changing, dynamic team.
The ideal candidate will have previous experience working with Managed Solution Providers.The ideal candidate will have previous experience working independently in the field while troubleshooting or implementing various technologies - INDEPENDENTLY.
We are a TEAM, but it is important to have the Skills to act Independently while in the field troubleshooting.
This person will be able to troubleshoot various type of networks for a variety of clients.
In this role, you will leverage your expertise in technology solutions to troubleshoot, implement and drive innovation and deliver exceptional results for our clients.
The ideal candidate will possess a strong background in technology consulting, with a particular emphasis on LAN/WAN environments and will be Microsoft Centric.
Working with LAN/WAN on customer networks is our business, each client could present unique challenges!
You will work closely with clients to understand their needs, develop strategic recommendations, and implement solutions that enhance their operational efficiency and competitive advantage - while troubleshooting issues that arise.
KEY RESPONSIBILITIES:
Collaborate with clients to assess their technology needs and challenges, providing tailored consulting services that align with their business objectives.
Design and implement advanced technology solutions, focusing on the Microsoft Platforms.Conduct thorough analyses of existing systems and processes to identify areas for improvement and optimization.
Troubleshooting Internet Performance, Firewalls, Servers, Wireless, VoIP and Connectivity
Stay abreast of industry trends and emerging technologies, providing thought leadership and strategic insights to clients.
Help maintain comprehensive documentation, including project plans, technical specifications.
Work well with our entire team and support others in a mentorship type role while supporting escalated or overflow tickets.
QUALIFICATIONS:
Bachelor's degree in Computer Science, or a related field; industry certifications a plus.
Proven experience as a Technology Consultant or similar role, with a strong focus on Managed Solution Providers.In-depth knowledge of current technology trends and best practices in the industry.
Excellent analytical and problem-solving skills, with the ability to think critically and strategically in unique situations.
Strong communication skills, both verbal and written, with the ability to convey complex technical concepts to non-technical stakeholders.
Demonstrated ability to manage multiple (yet often small in scope) projects simultaneously while maintaining attention to detail.
A collaborative mindset with the ability to work effectively in a team-oriented environment.