Jobs in Rockville

565 positions found — Page 25

U.S. Customs and Border Protection Career Expo 3/24 - 3/26 – San Antonio
Salary not disclosed

If you're ready to explore the rewards and challenges of serving in today's highly-skilled U.S.

Customs and Border Protection, don't miss the live, three-day CBP Career Expo this March 24 – 26 in San Antonio, TX.

Our expansive, in-person hiring event is free and open to all, with registration required in advance.

Event hours will be: March 24 – 25, 2026, 9 AM – 8 PM CT March 26, 2026, 9 AM – 2 PM CT Recruiters will be on hand throughout the event to answer questions and provide valuable input, including resume tips.

Plus, to help accelerate your application process, CBP is also offering onsite application submission.

See what it takes to serve as part of the vital CBP mission, providing security for our nation's borders from those who threaten legitimate trade and travel, safety from harmful substances like fentanyl, and humanitarian aid to those in need.

We will be recruiting for mission-critical roles in both law enforcement and mission operations support.

Federal hiring regulations apply to all mission-critical positions.

At a minimum, U.S.

Citizenship is required.

Federal civil service is a great place to start building a career in law enforcement and learn about the qualifications you'll need to get your career started.

In addition: Border Patrol Agents that are Newly appointed can earn UP TO $60,000 IN INCENTIVES.

Conditions apply.

CBP Officers have UP TO $60,000 IN INCENTIVES available, paid $15,000 per year.

Location based.

Air Interdiction Agents and Marine Interdiction Agents can receive $10,000 incentive upon successful completion of academy.

Specific location and schedule details will be provided to all registered attendees in advance.

Register Today!

Not Specified
U.S. Customs and Border Protection Career Expo 3/24–3/26 – San Antonio | Up to $60K in Incentives
🏢 U.S. Customs and Border Protection
Salary not disclosed

If you're ready to explore the rewards and challenges of serving in today's highly-skilled U.S.

Customs and Border Protection, don't miss the live, three-day CBP Career Expo this March 24 – 26 in San Antonio, TX.

Our expansive, in-person hiring event is free and open to all, with registration required in advance.

Event hours will be: March 24 – 25, 2026, 9 AM – 8 PM CT March 26, 2026, 9 AM – 2 PM CT Recruiters will be on hand throughout the event to answer questions and provide valuable input, including resume tips.

Plus, to help accelerate your application process, CBP is also offering onsite application submission.

See what it takes to serve as part of the vital CBP mission, providing security for our nation's borders from those who threaten legitimate trade and travel, safety from harmful substances like fentanyl, and humanitarian aid to those in need.

We will be recruiting for mission-critical roles in both law enforcement and mission operations support.

Federal hiring regulations apply to all mission-critical positions.

At a minimum, U.S.

Citizenship is required.

Federal civil service is a great place to start building a career in law enforcement and learn about the qualifications you'll need to get your career started.

In addition: Border Patrol Agents that are Newly appointed can earn UP TO $60,000 IN INCENTIVES.

Conditions apply.

CBP Officers have UP TO $60,000 IN INCENTIVES available, paid $15,000 per year.

Location based.

Air Interdiction Agents and Marine Interdiction Agents can receive $10,000 incentive upon successful completion of academy.

Specific location and schedule details will be provided to all registered attendees in advance.

Register Today!

Not Specified
Personal Trainer
Salary not disclosed

Lead inspiring, results-driven workouts for members at every level, and grow your client base in a collaborative environment. This is a fantastic opportunity for a driven trainer looking to gain hands-on experience and advance in a rapidly expanding health club company.

What You'll Do:

  • Deliver the Ultimate Fitness Experience to every member, every time
  • Lead new-member orientations, pre-exercise biometrics, and goal setting
  • Deliver safe, personalized training sessions and track client progress
  • Build and maintain a client base (minimum 12 client hours/week) and meet booking targets
  • Prospect and convert leads during floor hours, events, and Smart Start
  • Manage schedule, submit monthly session forecasts, and arrange substitutes as needed
  • Complete required training, follow club procedures, and work flexible hours

What We're Looking For:

  • Outstanding verbal and nonverbal communication and listening skills
  • Ability to motivate, nurture, and build rapport quickly with members
  • Demonstrated selling and prospecting skills
  • Highly organized, punctual, and detail oriented
  • Friendly, enthusiastic, professional appearance and demeanor
  • Quick learner with ability to apply new knowledge and coaching techniques.

Position Requirements:

  • High School Diploma or GED
  • Certified personal Trainer 
  • CPR and AED Certified
  • Commitment to ongoing professional development and continuing education
  • Ability to bend, stand, reach, and lift up to 50 pounds

Preferred Requirements

  • Bachelor's degree in Kinesiology, Sports Medicine or other related field
  • 1 year of personal training experience

Benefits & Perks

  • Complimentary club membership + guest privileges
  • Discounts on training, spa services, programs, and apparel
  • Employee referral bonus
  • In-house Certification + Continuing Education 
  • Full-Time Only : Medical, dental, vision, life insurance, 401(k), and paid time off

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Not Specified
Manager, Sales and Customer Service
🏢 Macy's
Salary not disclosed
Bethesda, MD 1 week ago

Salary Range Minimum

60,170

Salary Range Maximum

100,100


Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

  • Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
  • Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency
  • Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
  • Manage selling support, including the stockroom, signing, equipment, and merchandising
  • Support other operational areas such as OMNI, Style, and Asset Protection
  • Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
  • Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
  • Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
  • Work a flexible retail schedule, including days, evenings, holidays, and weekends
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

Communication Skills: Consistently clear and effective communicator, writer, and presenter

Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

  • Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
  • Candidates with a High School diploma or equivalent are encouraged to apply.
  • 3-5 years of management experience in retail
  • This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
  • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
  • May involve reaching above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
  • Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!



This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Not Specified
Video Producer
🏢 JOOLA
Salary not disclosed
North Bethesda, MD 1 week ago

JOOLA is redefining the culture of pickleball — from professional play to everyday lifestyle. We’re seeking a Video Producer who can do it all: shoot, light, capture sound, and edit dynamic content that inspires players and fans at every level.


This hybrid role is perfect for a hands-on creative who thrives in a fast-paced environment. You’ll be a key player on the content team and will shoot content from high-energy sports footage to product and scripted and narrative-driven global campaigns, and be able to edit content at any of these levels when necessary. If you’re passionate about telling stories through video and want to help shape the voice of the fastest-growing sport in the world, this is your opportunity.


Responsibilities:


  • Pre-Production & Planning: Work with brand, creative, marketing and design teams to help conceptualize shoots, scout locations, plan gear and logistics, and prepare production setups.
  • Videography: Operate cameras in sports, lifestyle, and narrative settings; set up and manage lighting; capture high-quality audio and b-roll.
  • Editing & Post-Production: Edit raw footage into polished content for web, social, TV, and campaigns. Incorporate music, sound design, graphics, and color correction to create compelling stories.
  • All-in-One Execution: Be a reliable source who can handle end-to-end production needs when necessary — from shoot day setup to final delivery.
  • Collaboration: Work closely with the content, brand, and marketing teams to ensure all videos align with JOOLA’s voice and creative vision.
  • Innovation: Bring fresh creative ideas, experiment with styles, and stay up to date with video trends and production tools.


Qualifications:


  • Production Skills: Strong experience shooting video (sports and narrative), lighting setups, and recording quality sound.
  • Editing Expertise: Proficiency in Adobe Premiere Pro or Final Cut Pro X, After Effects, and other editing software. Familiarity with color grading, audio mixing, and motion graphics is a plus.
  • Technical Knowledge: Understanding of cameras, lenses, lighting kits, audio equipment, and media management workflows.
  • Creative Storytelling: Ability to turn raw footage into cohesive, engaging narratives that resonate with audiences.
  • Portfolio: A reel or portfolio demonstrating a range of videography and editing work across sports, lifestyle, and/or branded content.
  • Soft Skills: Self-starter with strong organization, communication, and problem-solving skills. Comfortable working in a fast-paced, “wear-many-hats” environment.


About JOOLA:


JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

Not Specified
Key Holder
🏢 MANGO
Salary not disclosed
Bethesda, MD 1 week ago

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.


At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.


In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.


Job Details:

We are excited to announce an open Key Holder position for our MANGO Montgomery Mall store located in Bethesda, Maryland!


Key Responsibilities:

Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.


Ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.


While working at the cash desk, Key Holder are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.


When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.


Key Holder Responsibilities:

  • Open and close the store, ensuring all security procedures are followed.
  • Handle cash management responsibilities, including deposits and safe counts.
  • Lead by example in customer service, sales, and store operations, fostering a positive and productive work environment.
  • Act as the Manager on Duty (MOD), taking charge of store operations, team support, and customer experience during assigned shifts.
  • Drive personal sales performance while actively contributing to team selling and overall store goals.


Requirements:

  • Preferred 1+ years prior work experience in a retail sales environment
  • Customer service oriented
  • Independent work ethic, time management skills
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • High energy, enthusiastic, passionate, and upbeat attitude
  • Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
  • Strong communication skills
  • Ability to adapt – energy and speed
  • Computer skills to operate point of sale system is a plus


What makes us special?

  • As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!
  • Insurance Benefit: You only pay a % of the value!
  • Pet Insurance – Partnering with MetLife, covering up to 90% of veterinary expenses.
  • 401(K) Pension Plan
  • Holidays + Wellness Days
  • Vacation Days
  • Commuter Benefits
  • Bonus and/or Commission paid monthly
  • At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
  • Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.



You got it?

We like you

Not Specified
Independent Operator - Store Manager
Salary not disclosed
Gaithersburg, MD 1 week ago

About Grocery Outlet

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.


Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.


The Independent Operator Role

The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.


Key Responsibilities:

  • Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
  • Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
  • Buying & Merchandising: leveraging Grocery Outlet’s unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
  • Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
  • Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
  • Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.


Benefits:

  • Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
  • Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
  • Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
  • Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.


Qualifications:

  • Minimum of 4 years’ retail store Management or multi-unit restaurant management experience.
  • Entrepreneurial mindset with a passion for retail and customer service.
  • Strong leadership skills and the ability to build and develop a team.
  • Business acumen, including financial and operational management experience.
  • Willingness to relocate and commit to the full training and onboarding process.
  • A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.


This is not the right opportunity for you if you…

  • Are looking for a passive investment or absentee ownership.
  • Are interested in selling property or real estate to Grocery Outlet.
  • Are expecting Grocery Outlet to build a store in a specific location at your request.


If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!


Grocery Outlet Privacy Policy -

Not Specified
Senior Copywriter
🏢 JOOLA
Salary not disclosed
North Bethesda, MD 1 week ago

JOOLA is seeking a strategic and performance-driven Senior Copywriter to lead the development of high-impact messaging across our marketing and sales ecosystem. This role will be responsible for crafting compelling copy that drives engagement, conversion, and brand affinity across digital campaigns, product launches, retail activations, and social platforms.


As a key member of the creative team, the Senior Copywriter will partner closely with marketing, design, and product teams to translate business objectives into clear, persuasive, and on-brand storytelling. From headlines that spark curiosity to product descriptions that convert, this role is central to how JOOLA speaks to athletes, fans, and consumers across pickleball, table tennis, and beyond.


Responsibilities:


  • Develop and evolve JOOLA’s brand voice and messaging across all consumer touchpoints.
  • Lead concept development for campaigns that elevate JOOLA’s position in sport, culture, and lifestyle.
  • Write compelling long- and short-form copy for advertising, product launches, retail environments, packaging, and social media.
  • Collaborate with creative, product, and digital teams to ensure copy aligns with design intent, campaign strategy, and audience insights.
  • Translate complex product features into inspiring, benefit-driven language that resonates with diverse audiences—from elite athletes to first-time players.
  • Maintain consistency and tone across global platforms while adapting messaging for local markets when needed.


Qualifications:


  • 7+ years of professional copywriting experience, preferably within a consumer brand, sports, or lifestyle category.
  • Proven track record of developing copy that drives measurable engagement and sales performance.
  • Exceptional storytelling, editing, and presentation skills with a strong grasp of brand tone and nuance.
  • Experience writing for omni-channel campaigns including digital advertising, retail, email, social, and video.
  • Comfort working in a fast-paced, cross-functional environment with evolving priorities.
  • Familiarity with SEO best practices and digital performance metrics a plus.
  • Passion for sport, wellness, and active living preferred.


Key Competencies:


  • Strategic Thinking: Balances creative expression with business objectives and performance goals.
  • Creative Excellence: Crafts fresh, emotionally resonant ideas that stand out across channels.
  • Collaboration: Works fluidly with designers, marketers, and product teams to build unified storytelling.
  • Adaptability: Shifts tone and style seamlessly between product, brand, and campaign messaging.
  • Attention to Detail: Upholds accuracy, clarity, and quality in every word and deliverable.
  • Cultural Awareness: Understands and integrates sport, community, and cultural trends into relevant brand narratives.
  • Ownership: Takes initiative, meets deadlines, and drives projects from concept to execution with minimal oversight.


About JOOLA:


JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

Not Specified
Executive Vice President – Duty Paid Retail Operations
🏢 Hudson
Salary not disclosed
Bethesda, MD 1 week ago

With a career at Hudson, you really benefit! We Offer:


  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities


Referral program – refer a friend and earn a bonus


Purpose: The EVP of Duty Paid Retail Operations partners with the Chief Operating Officer and Chief Executive Officer in setting and driving the company's vision and retail operational strategy and operating model. The EVP Retail Operations is accountable for leadership, customer excellence, delivering overall profit & loss targets, operational excellence and overall performance of the Duty Paid retail portfolio

Essential Functions:

  • Provides strategic and day-to-day operational leadership and support to Duty Paid retail operations, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met; translates operations strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
  • Creates understanding, acceptance, and adoption of established, enterprise-wide key performance indicators, and ensures broad understanding of actions and behaviors that drive positive KPI results across locations; measures and analyzes revenue streams, offerings, and relationships to optimize business growth while ensuring profitability by optimizing resource utilization in all areas of the business and initiating timely remedial action plans as required
  • Establishes an authentic culture and leadership system of coaching, engagement, empathy, trust, and mutual respect; collaborates with People & Culture to plan and implement people development and succession planning initiatives that build bench strength and create clear pathways for retail talent
  • Defines and implements operational procedures and organizational policies and programs to drive the company’s operations capabilities to surpass the industry average; assesses and implements improved processes, digital tools and new technologies in collaboration with cross-functional leaders to enhance operational efficiency, customer experience, and profitability
  • Works closely with the Business Development team in preparing RFP responses in the areas of sales projections; approves financial projections and business terms on all RFP’s and extensions of existing business while ensuring financial viability and strategic alignment of all new business opportunities
  • Sponsors the design and implementation of enterprise-level training and capability building programs across sales, merchandising, customer service, systems, and operational procedures; partners with Operations Services and Learning & Development teams to ensure training initiatives drive measurable business outcomes and align with the company’s service and leadership philosophies.
  • Develops and uses personal understanding of the retail industry, its unique trends and challenges, and external influences that affect business outcomes to anticipate and proactively prepare for opportunities and challenges; maintains awareness of competitive landscape and emerging retail trends to inform strategic decisions
  • Drives innovation in customer experience, operational processes, and technology adoption to maintain competitive advantage and meet evolving customer expectations; champions continuous improvement initiatives across Retail Operations
  • Acts as a visible change leader who models adaptability, resilience, and a growth mindset; drives alignment and confidence during transformation initiatives and champions a culture that embraced continuous improvement.


Reporting Relationship: The EVP Retail Operations reports directly into the Chief Operating Officer


Major Interdependencies: Category Management, Design & Construction, Marketing & Communications, Supply Chain & Logistics, Operations Services, Operations Performance, People & Culture, Business Development, IT, Legal


Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience: The combination of education and professional experience must exceed 15 years:

  • In a senior leadership role: Requires 10 years of progressive leadership experience leading senior-level retail operations teams responsible for developing and executing large scale operational programs
  • In a technical role: Requires 10 years of experience developing and delivering operations programs and executing against retail operations plans
  • A bachelor’s degree in a program related to the functional area can count for 3 of the fifteen-year requirement
  • An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the fifteen-year requirement
  • In the industry: Requires a minimum of 10 years of leadership experience in customer-facing retail operations; experience in retail convenience concepts is preferred

Specialized Training:

  • Knowledge of applicable state and federal regulations and statutes

Specialized Skillset/Competencies/Traits:

  • Strong financial acumen with proven ability to manage P&L, drive revenue growth, and optimize operational expenses while maintaining quality standards
  • Advanced leadership skills necessary to drive organizational results across the entire North America Region
  • Exceptional communication and presentation skills with ability to influence and engage stakeholders at all levels
  • Requires a demonstrated ability to effectively grow sales and operating profit, while continuously improving customer, team member, and landlord satisfaction
  • Requires a successful track record of growing sales and operating profit, while continuously improving customer delight, associate engagement, and landlord satisfaction
  • Requires a demonstrated successful track record managing highly visible relationships with both public and private clients and stakeholders (City Councils, airport authorities, developers, landlords, DBEs, Unions, and joint venture partners)
  • Proven ability to work effectively with landlords, DBEs, joint venture partners and similarly positioned stakeholders
  • Highly advanced business acumen and also has the strategic mindset required to understand the long-term implications of operations management decisions and to advance the organization’s goals
  • Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population, and individual circumstances
  • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals; high emotional intelligence with ability to read context, manage ambiguity, and navigate complex stakeholder dynamics with empathy and composure
  • Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results


Location/Travel:

  • Requires extensive travel to airport and retail locations across the US, with a strong preference for the role to be based in either the North America Support Center in Bethesda, MD or East Rutherford, NJ. A regular in-office presence is expected to build relationships and foster collaboration.


Disclaimer:

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.


Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Not Specified
Entry Level Marketing
Salary not disclosed
McLean, Virginia 1 week ago

NoeCee Global Inc. is growing, and we're looking for motivated individuals to join our marketing and sales team! If you're an energetic, goal-driven person looking to develop professionally and grow into leadership, this is the opportunity for you.

As a Marketing and Sales Representative, you'll gain hands-on experience in marketing, sales, and leadership. We provide full training, and you'll work directly with customers, represent client brands, and contribute to team growth. This role is ideal for someone eager to start their career in a fast-paced, performance-based environment with real opportunities for advancement.

Key Responsibilities

• Represent our clients in partnered retail locations through face-to-face marketing

• Engage daily with potential new customers and promote brand awareness

• Build strong relationships with customers, teammates, and leadership

• Track and achieve personal and team-based performance goals

• Collaborate on campaign strategy and new customer acquisition initiatives

Who We're Looking For

We value attitude over experience. You'll thrive here if you:

• Enjoy interacting with people and solving problems in real time

• Communicate clearly and work well in team settings

• Are driven by goals, recognition, and the opportunity to grow

• Want to take on leadership or management responsibilities in the future

If you're ready to get your foot in the door with a growing company and build real-world business skills, apply today and join NoeCee Global in Fairfax, VA!

Not Specified
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