Jobs in Riverwoods
482 positions found — Page 4
$36.00 - $55.80 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
This application is an evergreen opportunity, which means by applying once, you'll be considered for current and future nursing opportunities across our system.
Locations Available:
- Highland Park Hospital
- Skokie Hospital
- Evanston Hospital
Shifts Available:
We offer flexibility to fit your lifestyle and career goals. Please note that all shifts may not be available at every location.
- Full time
- Day shift
- Call required
If selected for an interview, you'll be able to share your location and shift preferences.
A Brief Overview:
The Staff Nurse will deliver safe and compassionate nursing care for all patient populations by planning, implementing, and evaluating the patient plan of care. The Staff Nurse will collaborate with nurses, physicians, and other members of the clinical team to ensure optimal patient outcomes and continuity of care.
What you will need:
- Education: Associate's Degree in Nursing required; Bachelor's Degree in Nursing preferred
- Certification: Must have current licensure to practice as a Registered Nurse in the State of Illinois and current BLS through AHA
- Minimum of 1 year RN experience
Benefits:
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
$36.00 - $55.80 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
- Position: RN - Emergency Department - Per Diem
- Location: Arlington Heights, IL
- Hours: 7pm-7:30am; weekend coverage
- Per Diem Commitment Level: Level 1: 32-72 hours per 6-week schedule
- Required Travel: No
What you will do:
- Provides patient assessment and collection of health data involving patient, family and other health care providers.
- Coordinates patient plan of care to assure interventions are consistent, safe, timely and appropriate.
- Communicates clearly and effectively with all customers, in person, on the phone and in writing.
- Individualizes patient and family teaching based on a thorough assessment to meet their specific learning needs.
- Participates in evaluating quality and effectiveness of nursing practice by participating in quality improvement initiatives.
- Maintains professional knowledge in current nursing practice standards, laws and regulations.
What you will need:
- Successful completion of an Associate's degree or BSN from an accredited school of nursing
- Current licensure to practice nursing in the State of Illinois
- Current CPR certification from the American Heart Association
Benefits:
- Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor
Full-time
Job Shift: Day Job (1st)
Salary Range Minimum : $405,000.00
Salary Range Maximum: $530,000.00
Company Description
Northwestern Medicine is a growing, nationally recognized health system that provides world-class care at 10 hospitals and more than 200 locations in communities throughout Chicago, the suburbs and northern Illinois. Together with Northwestern University Feinberg School of Medicine, we are pushing boundaries in our research labs, training the next generation of physicians and scientists, and pursuing excellence in patient care.
We value building relationships with our patients and their families, listening to their unique needs while providing individualized primary, specialty and hospital-based care. Our recent affiliations and ongoing growth make it possible for us to serve more patients, closer to where they live and work. While each of our locations has a unique story, Northwestern Medicine is unified under one mission – Patients First.
Job Description
Opportunity
Northwestern Medical Group is actively recruiting a full-time Otolaryngologist to join our forward-thinking practice. Seeking a General ENT; sub-specialists welcome. This is an outstanding opportunity to build your career with the premier healthcare system in the Northern suburbs of Chicago.
Practice Highlights:
- Well-equipped, efficient Ambulatory Surgery Center in Grayslake, IL
- Joining 5 board-certified Otolaryngologists and 2 advanced practice providers across 3 locations
- Practice includes the following subspecialties: General, Rhinology, Thyroid & Facial Plastics
- Nocturnal APP program provides on-site call support at Lake Forest Hospital from 2:30pm to 2:30am 7 days per week
The Ideal Candidate will possess a strong commitment to community-focused clinical excellence and patient experience. This position is a full-time clinical FTE with a competitive compensation package and excellent benefits.
Desired Start Date: 9/1/2026
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Job Description Summary:
The purpose of this job is to provide quality, appropriate and cost-effective medical care for patients.
Job Description:
Position Highlights:
- Position: Board Certified or Board Eligible Medical Oncologist/ Hematologist, fellowship trained – (3 positions)
- Location: Arlington Heights, IL
- Full Time - Schedule: Full time outpatient clinical oncologist/hematologist with rotating inpatient duties
- Certification: Medical Oncology and/or Hematology Board Certified or Eligible
- Salary Range: $275K- $572K. As a valued member of an integrated team, your placement within the pay range is dependent on a variety of factors, including but not limited to FTE, prior experience, certifications, degrees, subspecialties, projected volumes, and quality performance
Experience: The candidate will join our Hematologist/Oncologists in the Endeavor Health Medical Group, establishing the practice at Northwest Community Hospital. Qualified candidates must be excellent clinicians, be prepared to work towards 1-2 disease site sub specialization over 1-3 years and assist with the development and growth of related programs, including clinical research, quality, and education.
- $275K-$572K. The pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.
- Easy access for patients through our health system, integrated via Epic EMR
- Experience a diverse and inclusive environment ensuring safe and equitable care for all patients
- Be part of an integrated nationally recognized organization with physician-led medical group and embedded service line
Benefits and more
- Paid Time Off programs for eligible positions
- Health and welfare benefits such as health, dental, vision, life and Short- and Long-Term Disability
- 401(k) plan with up to 3% employer match, in addition to a 3% company contribution for a total employer contribution of up to 6% and other financial wellness programs
- Flexible spending accounts for eligible health care and dependent care expenses
- Family benefits such as parental leave, adoption assistance
- Educational Assistance Program
- Paid medical liability insurance
- CME allowance
A bout Endeavor Health
We are the third largest health system in Illinois with nine hospitals, nearly 2,400 beds, 27,000 team members and more than 6,000 best-in-class physicians and more than 300 local ambulatory locations. We serve an area of more than 4.2 million residents across six northeast Illinois counties – stretching 69 miles – from Lake County to Will County.
Candidates may apply directly to Dr. Bruce Brockstein, Division Head Hematology/Oncology, Medical Director, Kellogg Cancer Center, by submitting a CV and cover letter to Kelly Affetto, Physician Network & Business Development Manager,
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
$18.84 - $27.32 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
- Position: Patient Care Technician - CVICU + MICU
- Location: Glenbrook, IL
- Full Time/Part Time: Full time, 36 hours/week
- Hours: 7am-7:30pm, Rotating weekends
- Required Travel: No
What you will do:
- Work under the supervision of a RN to deliver patient care
- Assist with Vital Signs (includes manual blood pressure), 12-Lead EKG, Bladder Ultrasound, Foley catheter and IV adapter removal, sterile specimen collection, bathing, beds, ambulating, turning, hourly rounding, blood glucose, feeding, admitting patients to room, preparing patients for discharge and any other duties delegated by the Registered Nurse
- Assist with the implementation of a patient specific care plan
- Participate in other activities which are essential to the functioning of the patient care unit
- Positively contributing to safety outcomes and promoting high quality patient experience
What you will need:
- Education: Eligible to work in the U.S., and completion of an accredited certified nursing assistant (C.N.A.) training course preferred, or completion of at least one nursing clinical rotation in medical or surgical preferred
- Certification: Current BLS certification for Healthcare Provider issued by either American Heart Association required.
- Experience: 1 year of customer service preferred and/or prior nursing assistant experience preferred
Benefits (For full time or part time positions):
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Patient Access Representative II
Position Highlights:
* Position: Patient Access Representative II
* Location: Arlington Heights, IL
* Part-time (20 hours)
* Hours: Week One: Thursday (3pm-11:30pm), Saturday (9am-5:30pm); Week Two: Sunday (9am-5:30pm), Tuesday (3pm-11:30pm), Thursday (3pm-11:30pm), Rotating weekends and holidays
* Travel: N/A
What you will do:
* Performs complete and accurate registration and/or admission functions across multiple access services areas or sites to provide information to maximize reimbursement, and ensures timely and thorough information to all other providers and users of patient data. Verifies insurance requirements, obtains and understands insurance benefits. Collects non-covered fees. Registers and pre-registers outpatients in more than one clinical and diagnostic location within their primary area of responsibility and multiple access areas outside hiring location. Access areas include but may not be limited to Busse Center, Emergency/Admitting Department, Immediate Care Centers, Laboratory and Cancer Services.
* Interacts with patients and their representatives to collect and interpret all required demographic, insurance, financial, and clinical data necessary to facilitate patient check in and registration at point of service. Offers and/or schedules interpreter services for patients when necessary. Obtains and scans general consent for treatment, identification and insurance cards, Coordination of Benefits and other appropriate documents. Obtain and submit National Provider Identification (NPI) for providers not on staff ordering outpatient diagnostic tests. Interpret physician orders for completeness and compliance with regulatory agencies and NCH policies. Informs patients of registration processes and privacy notification, establishes financial responsibility to meet internal, regulatory or payer requirements. When applicable, completes the Medicare Secondary Payer (MSP) questionnaire and discusses potential deferral of services according to NCH policy. Initiates the Medicare Advance Beneficiary Notice (ABN), as appropriate, and explains payer policies to patients. Streamlines check in process for patient previously pre-registered and appropriately updates the account for changes identified upon arrival. Reviews physician's orders for compliance with the Illinois Department of Public Health (IDPH), and the Center for Medicare & Medicaid Services (CMS) regulations and NCH and medical staff office policies.
* Ensures financial protocols and requirements are met. Refers patients to Financial Counselors for identification of financial assistance options. Identify clinical and financial criteria that require involvement of Case Management team or Financial Counseling. Collaborate with internal and external customers to provide timely resolution to third party payer requirements prior to date of service. Minimizes third party payer denials by verifying authorization of service prior to forwarding patients to service delivery areas. Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services. Provides support to primary care practices and specialty care providers regarding utilization, authorization and referral activities. Communicates effectively with service delivery areas when unresolved financial issues impact appointment schedules.
* Proficient in the use of CPT and ICD codes, and utilizes online payer resources. Utilize estimator to determine financial responsibility and attempt to secure all financial responsibility prior to the date of service. Meet monthly cash collection goals as determined collaboratively by Department Director/Manager. Maintain registration accuracy by meeting or exceeding expectations with 97% or higher accuracy score. Resolve all work queues within Department standards determined time period to release bill holds to ensure timely reimbursement. Log cash collected receipts and maintain balanced cash at all times.
* Coordinates scheduling of service areas for patients requiring multiple tests. Identify and assign electronic educational programs for scheduled services. Explains patient prep and way finding instructions to patient. Collaborates with physician offices to check-in appointments and schedule tests post-physician office visits at offsite NCH locations
* Electronically records all required and updated information on patient accounts in multiple hospital information systems according to Emergency Medical Treatment and Active Labor Act (EMTALA), the Health Insurance Portability and Accountability Act (HIPAA), payer, and other applicable regulations and standards.
* Prepares all required patient registration forms, documents, charts and reports, labels, patient plates, identification bands, medical records forms, and other related documents for distribution to appropriate departments, physicians and clinical staff. Notifies clinical department of patient's arrival.
* May do basic precepting for new hires and acts as a resource team member for performance improvement activities and a super user for various registration and scheduling related systems.
* May perform as a patient receptionist/greeter. Assists patients with way finding and transport needs. Contacts clinical departments and scheduling staff as needed to assist in promoting the efficient flow of patients and prioritization of service scheduling and admissions. Assists with other tasks to support the clinical department as determined by the Manager of Patient Access.
* Performs customer service standards by adhering to the AIDET principles. Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution. Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible.
* Adheres to all Northwest Community Hospital standards, policies, and procedures and reports compliance concerns to management staff.
What you will need:
* Education: High school diploma required. College degree preferred.
* Skills: Computer experience in a windows environment required, Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols, The interpersonal communication skills necessary to interview and interact with customers and physicians and to project a professional and compassionate concierge style of service to patients, patient families, physician's and staff in person and on the telephone, Ability to work independently, exercising good judgment, and multi-task in a high stress, fast paced service environment with patients, patient's family and physician's, Detail oriented with good analytical problem-solving skills to appropriately register patients and schedule patient procedures, Ability to operate routine office equipment (facsimile, copiers, plate production, scanners, printers), Ability to transact payments at time of service and maintain a cash drawer
* Experience: Minimum 2 years of customer service work experience required, Minimum of 1 year experience in a healthcare patient access department or hospital required, Previous healthcare experience with regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, and general revenue cycle procedures required, Epic Registration and/or Scheduling experience preferred
* Certification: Successful on-the-job completion of NCH Patient Acce
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- Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start: Sign up in minutes and get on the road fast.**
- Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Sign UpApply Now” and complete the sign up process
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*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Our client is a Global food and beverage company. They seeking a detail-oriented and highly organized Talent Acquisition Coordinator to support our Talent Acquisition (TA) team in delivering an efficient, compliant, and positive hiring experience. This role plays a critical part in ensuring smooth recruitment operations from interview scheduling through onboarding support.
Key Responsibilities
- Support full-cycle recruitment onboarding activities including interview scheduling, background check coordination, and workflow processing
- Upload and manage behavioral interview guides, adverse action letters, and required hiring documentation
- Ensure compliance with hiring/selection processes, job file documentation, and requisition closure standards
- Respond to internal and external applicant inquiries related to hiring status, background checks, and orientation
- Maintain compliance metrics and ensure accurate documentation across all requisitions
- Communicate regularly with TA team members, candidates, hiring managers, and HR partners
- Support special projects and additional duties as assigned
Required Education and Experience
- 1-5+ years of High-volume HR onboarding experience
- Scheduling interviews, managing the background check process, processing workflows, uploading behavioral interview guides and adverse action letters
- Excel experience
- Strong organizational skills with high attention to detail
- Professional communication skills, both written and verbal
Homewerks Worldwide, LLC, a leading import distributor of home improvement products for major retailers is seeking a Director of Product Management to join our Marketing Team. Homewerks Worldwide develops, sources, and markets bathroom, kitchen, and plumbing products for home and commercial use. Since its formation in 2006, Homewerks has shown consistent sales growth fueled by a proven track record of bringing innovative, efficient, and high quality product solutions to homes. We offer a competitive salary and benefits package, as well as the opportunity to contribute to a fast growing organization. Our corporate office is located in Lake Bluff, IL and we have distribution centers in both Lake Bluff and Libertyville, IL.
Position Summary
We are seeking a strategic and results-driven Director of Product Management to lead our product management team and drive new product development and innovation. This role owns category strategy, innovation, and lifecycle management within a fast-paced consumer products importing and distribution environment. The ideal candidate brings strong product development, partnership with retail, global sourcing collaboration experience, and a proven ability to deliver profitable growth.
Responsibilities
- Own category strategy, roadmap, and directly responsible for exhaust fans and drain clearing categories.
- Identify market opportunities, competitive insights, and innovation pipelines.
- Lead cross-functional execution from sourcing through launch.
- Partner with global factory and sourcing teams to deliver high-quality, cost-effective products.
- Collaborate with Marketing and Sales to support go-to-market strategies.
- Define and track KPIs and market share.
- Build and develop a high-performing product team.
Qualifications
- 8–12+ years of product management experience, including leadership responsibility.
- Proven success managing consumer product portfolios.
- Experience working with global sourcing and overseas manufacturers.
- Strong financial, analytical, and strategic planning skills.
- Experience in home improvement, hardware, or related categories preferred.
- Bachelor’s degree required; MBA preferred.
What Success Looks Like
- Accelerated category growth and margin expansion.
- Strong innovation pipeline aligned to customer and channel needs.
- Improved speed-to-market and cross-functional execution.
- High-performing, accountable product organization.
Occasional overnight travel for retailer meetings, trade shows, and international factory visits. Additionally, outside of normal business hour calls may occur with overseas factories and team members.
Benefits
- Medical, dental and vision insurance
- 401k Safe Harbor Plan with 3% Company contribution
- Generous PTO plans
- 10 paid company holidays per a calendar year
- Annual paid volunteer day for non-profit or charity of your choice
- Company provided life insurance, short-term disability and long-term disability coverage.
- Off-site events to encourage team building
- Company performance based bonus plan
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. These include to sit for extended periods of time, regularly stand and walk and have the manual dexterity of hands and fingers to operate a computer keyboard and mouse.
Homewerks Worldwide, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Salary Range: $150k-$180k
Location: Mettawa, IL
Work Model: Hybrid – onsite approximately one week per month
Contract Duration: Through December 2026 (extension likely)
Rate: $21-26/HR based on benefit selection
Orion Group's pharmaceutical client is seeking an Operations Support III professional to join the U.S. Patient Services (APS) Operations team. The APS organization is recognized as an industry leader in delivering high-quality patient support programs that enhance both patient satisfaction and brand loyalty.
This role provides operational coordination, reporting, and project support to ensure efficient service delivery across APS initiatives. The position reports to the Director or Associate Director of APS Operations and collaborates closely with internal teams and external vendors.
Key Responsibilities
Operational Coordination
- Coordinate onboarding and offboarding processes in partnership with internal stakeholders and external vendors
- Support operational workflows to ensure continuity and efficiency of APS programs
- Identify and recommend process improvements and operational efficiencies within APS operations
- Support initiatives that enhance workflow consistency and service delivery quality
- Monitor and manage tickets within a custom issue management system
- Analyze trends, identify recurring issues, and support resolution efforts
- Provide project management and operational support across APS initiatives
- Develop and maintain routine reports using Microsoft Excel
- Create PowerPoint presentations for leadership and stakeholder updates
- Assist with special projects and ad hoc operational initiatives as assigned by APS Operations leadership
- Strong written and verbal communication skills
- High level of attention to detail and accuracy
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational and time management skills
- Comfortable working across multiple systems and tools simultaneously
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
The ideal candidate is a highly organized operations professional who thrives in collaborative environments and enjoys supporting operational processes, reporting, and cross-functional initiatives.
Experience supporting healthcare, pharmaceutical, patient services, or operational teams is a plus.
People are our business worldwide
Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables.
