Jobs in Ridley Park

367 positions found — Page 17

Client Services Manager
Salary not disclosed

365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this opportunity puts you in the driver seat of a rapidly expanding company that is looking for their next leaders. The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level!

Qualifications For Client Services Manager (CSM)

High integrity

Positive attitude

Excellent communication skills

Solution-oriented

Eager / Competitive

Ability to thrive and collaborate in a fast-paced environment

Bachelor's Degree, preferred

Primary Duties And Responsibilities

-Develops and executes recruitment strategies to attract, screen and hire quality healthcare professionals who meet the office's immediate and projected needs

Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates

-Responsible for on-call duties during non-business hours and weekends as needed.

Matches and evaluates candidate skills to client and consumer needs through screening and interviewing

-Completes necessary reference checks on candidate's background and work experience

Ensures candidates meet required hiring standards for 365 Health Services and applicable contracts

-Negotiates salary, terms and conditions of employment with candidates, schedules direct care workers and field staff for initial placement and ongoing assignments

-Manages direct care workers and field staff while on assignment: assesses and investigates direct care worker and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate

-Maintains regular contact to and develops relationships with active clients, consumers and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities

-Ensure client, consumer and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance

-Documents candidate, direct care worker, field staff and client correspondence and activities within the system of record

-Incorporates direct care worker and field staff retention strategy into daily routine

-Responsible for learning all functionalities and operations of the branch office, Adheres to and promotes company policies and procedures

-Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads

-Ensures confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines

-Ensures all services, functions, and employee practices are in accordance with Affirmative Action policies and laws

-Responsible for ongoing compliance with all current federal, state and local regulations, company policies and procedures, and reimbursement guidelines

-Must possess the personal characteristics of professionalism and commitment to high standards with a strong work ethic, confidence, creativity, innovation, integrity and stability

-Performs other duties as necessary

Benefits

Health Insurance Packages

Paid Time Off

401K

Schedule

Additional Compensation

Weekly Commission

Weekly On-Call Pay

Bonuses

Not Specified
Microbiology Quality Manager
Salary not disclosed

My client is part of a larger company who is a key global player in the fermentation of microorganisms (yeasts and bacteria) for baking, taste, healthcare, and industrial biotechnology.

What you bring to the table

Wanting the opportunity to step into a key leadership position where your impact will be visible daily by having the autonomy to shape culture, modernize programs, and drive continuous improvement in quality, safety and sustainability performance—all while supporting a world-class fermentation company.

The ability to lead a team of 6 technicians in our QC and QA department while fostering a culture of excellence and ensuring that quality and safety are integrated into day-to-day operations and long-term strategies. While also being accountable for ensuring that the company's products and services meet the required quality standards.

Possessing the competency and having the responsibility of managing and monitoring company safety programs, policies and procedures that meet OHSA guidelines by planning, implementing and overseeing the Company's employee safety programs.

A few responsibilities you will have as the Quality and EHS Manager

• Development and implementation of quality standards, quality control plans, management systems, and policies and procedures

• Maintain the quality management system to ensure continuous improvement, including developing supporting standards and procedures and maintaining all related documentation

• Monitor and manage traceability of raw material quality and finished goods

• Responsible for updating facilities, policies, systems, and documentation to meet regulations set by federal, state, and local authorities, as well as all applicable certifying bodies

• Represent the company to external stakeholders such as certifiers, customers, and authorities while maintaining relationships with relevant external partnerships related to workplace health, safety, and environment

• Implement and renew the certifications required by customers and authorities

• Provide leadership for developing and directing quality assurance, inspection, laboratory, and quality improvement by scheduling and recording regular internal audits

• Promote company-wide quality awareness and compliance

• Manage the review and approval of complaints, non-conformances, and recommend corrective and preventative actions; lead root cause analysis and corrective action of nonconforming products (internally and externally)

• Ensure effective management of customer escalations, and timely and effective communication and resolution of issues that help drive customer satisfaction

• Ensure quality of finished goods based on legal and certification regulations, as well as customer needs

• Conduct and record environmental analyses, storage suitability, and other controls and analyses specified in the quality control plan during certain stages of production, storage, and shipment operations; provide information and guidance to relevant departments regarding the results of these analyses

• Manage and monitor safety KPIs for employee health and safety

• Implement safety training programs and initiatives for workplace safety

• Conduct risk assessments and implement preventative measures, ensuring they are followed daily

• Maintain documentation of the company's safety procedures, accidents, and related events

• Develop, manage, and maintain QHSE-related items at all levels (emergency evacuation to corporate initiatives)

• Develop an annual business plan to ensure the HSE management system meets business and legislated requirements

To succeed you must have

• Master of Science or bachelor's in microbiology, biotechnology, Quality management, Food science or a relevant degree program or a degree in an EHS related field of study.

• Multiple years of Health, Safety and Environment experience required, manufacturing experience preferred.

• Extensive experience in quality control operations in a Food, Biotech, high-tech industries, probiotics or Feed manufacturing industry is required

• Working knowledge of safety and environmental codes, OSHA, EPA regulations, and other regulatory agencies (Lockout-Tagout, Electrical Safety, Ergonomics, Air Quality and Emissions, Energy Management, etc.).

• Experience with behavior-based safety preferred (DuPont STOP).

• Background and expertise in HSE recordkeeping, reporting and compliance.

• Ability to work well under pressure, effectively handle conflict and demonstrate flexibility in work style to accommodate changing priorities and fixed deadlines.

• Experience and working knowledge of U.S. and Pennsylvania occupational health, safety and environmental regulations is preferred.

Not Specified
Software Engineer III
Salary not disclosed
Bala-Cynwyd, Pennsylvania 1 week ago

Marketing Statement:

Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.

Job Summary:

Leads and/or participates in the review, analysis, modification, customization, development, enhancement and maintenance of applications and systems. Proficient in the design, coding, testing, debugging, and implementation phases of the application systems development process and also provides technical support for application systems bug fixes, defects, issue resolution and regular maintenance. The ideal candidate will have a strong background in developing robust and scalable web applications using Next.js, React, and ASP.NET Core.

Essential Job Functions:

  • Leads and/or participates in the analysis, requirements, design, configuration, and technical implementation of software application systems.
  • Leads and/or participates in the identification and documentation of business, functional, and technical problems.
  • Leads and/or participates in the development and analysis of business requirements documents.
  • Gathers and/or analyzes requirements for fixes and enhancements; develops and documents application specifications.
  • Conducts research, evaluates and provides input to potential solutions taking into consideration project constraints, organizational architecture standards, customer business processes, and emerging technologies where applicable.
  • Participates in the development of work tasks, estimates, schedules, materials and plans to meet business needs.
  • Communicates technical recommendations back to business analysts, subject matter experts and end users.
  • Responsible for the design, development and configuration of applications systems according to provided technical specifications and business requirements.
  • Codes and configures software applications to adhere to designs supporting internal business requirements or external customers.
  • Develops procedures and queries for analysis and reports. Performs database design and normalization.
  • Provides feasibility and analysis in generating ad hoc queries.
  • Performs code reviews to ensure implementation accuracy of technical specifications and the enforcement of the best coding practices and standards during the development process.
  • Ensures accuracy of the implementation through design and execution of unit testing.
  • Responsible for the development and maintenance of SDLC artifacts related to implementation.
  • Works collaboratively with Architects, Business Analysts, technical leads, QA teams, and subject matter experts of the various upstream and downstream systems in the design and development of solutions to meet business needs.
  • Standardizes and maintains coding and quality assurance best practices and standards. Ensures that the best practices are enforced and followed during the development process with various team members.
  • Supports QA and UAT execution and deployments in various environments.
  • Oversees preparation of deployment plan, troubleshoots and resolves production problems.
  • Plans and creates release packages of various applications and related components, working with the release management team.
  • Aligns to the maintenance and enforcement of SDLC processes (e.g., change management processes, release processes, source code controls, build processes, and others), departmental standards, style requirements and all other procedures necessary for data and system integrity.
  • Leads and/or participates in on-going operational L3 support and maintenance.
  • Monitors processes and creates improvements to performance where applicable.
  • Researches cause and determines the impact of production issues.
  • Monitors and manages incident and request queues, estimates work required, and works with other team members to prioritize and plan fixes/enhancements.
  • Manages incidents and ad hoc requests in terms of severity.
  • Provides resolution of incidents and ad hoc requests per established SLAs.
  • Provide technical assistance to inquiries regarding issues and/or questions.
  • Leads and directs the work of other team members.
  • Coordinates and communicates with other teams.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of tasks using creativity and latitude required.

Full Stack

  • Develops and maintains full-stack web applications using Next.js, React, and ASP.NET Core.
  • Designs and implements user-facing features with a focus on performance, responsiveness, and user experience.
  • Writes clean, efficient, and well-documented code following best practices and coding standards.
  • Participates in code reviews, providing and receiving constructive feedback to ensure code quality.
  • Troubleshoots, debugs, and resolves issues across the entire application stack.
  • Responsible for working on both front-end and back-end development processes and assisting in decision-making surrounding new methods and technologies.
  • Builds and consumes RESTful APIs and integrates with various databases.
  • Designs, develops, and maintains fully-fledged and functioning platforms with databases or servers which do not need other third-party applications to build an entire system from scratch.
  • Develops and maintains responsive, intuitive user interfaces using modern web technologies.
  • Builds robust back-end systems and APIs.
  • Ensures high performance, security, and scalability of the software solutions.
  • Responsible for development usingfull-stack development, including proficiency in front-end frameworks and back-end technologies.

Qualifications:

  • Bachelor's degree in (in Computer Science, MIS, or Software Engineering) preferred.
  • 5-7 years' software development and maintenance experience preferred.
  • Experience designing and implementing solutions from functional and technical specs.
  • Experience providing technical support for resolutions.
  • Experience working with source code repositories.
  • Knowledge of P&C Insurance terminologies and processes preferred.
  • Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access) is preferred.
  • Knowledge of deployment automation tools and DevOps practices.
  • Knowledge of SDLC and software support and maintenance approaches like Scrum and Waterfall.
  • Knowledge of Unit testing frameworks.
  • Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational, or process problems, ability to apply this knowledge appropriately to diverse situations.
  • Knowledge of activities, tasks, practices, and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements preferred.
  • Knowledge of activities, tasks, practices, deliverables and techniques for implementing new or enhanced applications into a production environment.
  • Knowledge of formal methodologies for planning and executing application development, enhancement, or support.
  • Knowledge of and experience with developing and implementing client/server applications.
  • Knowledge of scripting languages and tools for creating event-driven, interactive webpages.
  • Knowledge of tools and programming languages for writing and modifying programs that comprise an application system.
  • Knowledge of tools and facilities for developing and populating application databases.
  • Knowledge of and experience using objects in designing, developing and implementing applications and databases.
  • Knowledge of approaches, tools, and techniques for design and development of paper-based and online technical reference documentation, guidelines, standards, procedures, processes, applications, etc preferred.
  • Ability to write business requirements, functional and technical specifications preferred.
  • Demonstrated ability to learn and adopt new technologies and tools preferred.
  • Strong writing and communication skills preferred.
  • Strong customer service orientation (responsive, consultative, collaborative and accurate) preferred.
  • Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner.
  • Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions.
  • Strategic thinking: Applies organizational acumen to identify and maintain focus on key success factors for the organization preferred.
  • Superior attention to detail.
  • Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities.
  • Ability to work independently and without supervision.
  • Ability to work effectively and lead a team preferred.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Not Specified
Resident Care Director RN
USD $87,568 - USD $120,952 /Yr
Haverford, PA 1 week ago


When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

The Quadrangle

Job ID

2

JOB OVERVIEW

Also known as: Director of Nursing, Wellness Director, Health Services Director, Clinical Director

The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management.

RESPONSIBILITIES & QUALIFICATIONS

Full Time, 24 hour on call rotation

Starting annual salary $115k to $125k, based on experience

Annual bonus eligible in addition to base

Open to relocation candidates! Assistance available if needed
Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Managing Health and Wellness
  • Provide strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population.
  • Provide clinical care through the direct application of the nursing process; perform and document resident assessments and progress notes, evaluate changes in care needs, complete Individualized Service Plans (ISP), provide or delegate hands-on clinical care as indicated by the plan of care, and evaluate resident outcomes.
  • Collaborate with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents.
  • Serve as the CLIA Director as applicable for the community and according to the federal and provincial requirements.
  • Partner with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care.
  • Collaborate with Sales partners to determine community capability and assess potential residents' appropriateness for move-in.

Medication Management
  • Provide strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population.
  • Provide oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews.
  • Provide clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Perform skill evaluation to assure clinical capability of care team members.

Quality Assurance and Regulatory Compliance
  • Track, trend, and report clinical quality data to identify risk.
  • Participate actively as a member of the community Quality Assurance and Performance Improvement committee.
  • Lead clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes.
  • Recruit, hire, and train clinical team members and is responsible for performance management, evaluations, and engagement.
  • Complete direct report team member staffing and scheduling according to operational and budgetary guidelines.
  • Partner with the community leadership team to promote resident safety and compliance with Risk Management national/provincial regulations pertaining to occupational health and safety requirements.
  • Serve as the ICC and CLIA Director as applicable for the community.
  • Responsible for infection control programming, including delegation of infection control preventionist, as per provincial requirements.
  • Assure compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations.

Financial Management
  • Manage the department budget to include labor/labour and other expenses and understand its impact on the community's bottom line.
  • Processes and submit monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls.
  • Understand the internal costs associated with all Sunrise resident care programs.

Training, Leadership and Team Member Development
  • Partner with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs.
  • On-board new RCD leaders and other department coordinators as needed.
  • Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members.
  • Complete clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community.
  • Hold clinical team accountable, correct actions when necessary, and document.
  • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director.
  • Keep abreast of professional developments in the field by reading and attending conferences and training sessions.
  • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
  • Perform other duties as assigned.


Core Competencies
  • Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations
  • Proven ability to handle multiple priorities, organize efficiently, and manage time effectively
  • Demonstrated critical thinking, clinical judgment, and decision-making skills


Experience and Qualifications
  • Graduate of an accredited college or school of nursing
  • Current state/provincial license as a professional Registered Nurse (RN)
  • Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred
  • Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision
  • Certified in CPR and First Aid
  • Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements.
  • Knowledge of infection control practices and prevention of disease transmission
  • Experience in tracking, trending, and analysis of clinical performance data preferred
  • Experience in quality and clinical process improvement and risk assessment preferred
  • Experience in staff development, training, and/or clinical education preferred
  • Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications
  • Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility


ABOUT SUNRISE

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include:
  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay offered to get paid within hours of a shift
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
  • Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

permanent
Become a Surrogate – Competitive Compensation & Support
Salary not disclosed
Norwood, PA 1 week ago

Women who choose to become gestational carriers provide an extraordinary gift to help build a family. Many individuals and couples are unable to carry a pregnancy on their own for medical or personal reasons, and surrogates play a vital role in helping make parenthood possible.

At Gift of Life Surrogacy Agency, we guide and support our carriers every step of the way. If you are considering becoming a surrogate, it is important to understand both the medical process and the emotional journey involved. Our team ensures you are fully informed, supported, and cared for throughout the entire experience.

 

Gestational Carrier Requirements

To ensure a safe and successful journey for both carrier and baby, applicants must meet the following criteria:

  • Between 21–39 years old
  • U.S. citizen living in a surrogate-friendly state
  • Have delivered at least one child and are currently parenting
  • No more than two (2) C-sections
  • Not receiving government or public assistance (including Medicaid, WIC, SNAP/Food Stamps, or state-funded health insurance)
  • No history of pregnancy complications (including gestational diabetes, pre-eclampsia, or pre-term labor)
  • No history of schizophrenia, bipolar disorder, borderline personality disorder, or major depressive disorder
  • Not currently taking medications unsafe for pregnancy (including certain mental health medications)
  • Able to travel for medical screening, monitoring, and embryo transfer appointments
  • Live a healthy lifestyle free of illicit or recreational drug use
  • Have a stable home environment and strong support system

All qualifications will be reviewed in detail during your initial consultation.

 

Compensation & Benefits

We recognize the commitment, time, and care involved in being a gestational carrier. Compensation includes:

Base Compensation

  • $60,000 – $70,000
    (First-time carrier to experienced carrier)

Additional Benefits

  • $250 monthly expense allowance
  • $500 maternity clothing allowance
  • $10,500 for multiple birth
  • Up to $10,000 for loss of organs (per contract terms)
  • Lost wages (carrier and spouse, if applicable — based on employment verification)
  • Travel reimbursement 
  • $200 per week for housekeeping (if medically necessary)
  • $20 per hour for childcare (if medically necessary)

All medical expenses, legal representation, and services related to the surrogacy journey are covered.

permanent
Personal Finance Research Assistant (Remote)
$30 per hour - monthly

We are looking for people who are interested in personal finance and budgeting. In this role you will review practical money-saving strategies and provide feedback on budgeting ideas for everyday households.

You will look at different financial habits, common spending patterns, and simple ways people manage money when budgets are tight. The work is simple and can be done online.

Responsibilities include reviewing budgeting advice, identifying useful money-saving ideas, and sharing your opinion on which strategies are most helpful.

No professional experience is required, but an interest in personal finance, saving money, or budgeting is helpful.

This is a remote opportunity and can be completed from home.


Remote working/work at home options are available for this role.
temporary
Financial Tips Evaluator (Remote)
🏢 Finance Buzz
$29 per hour - monthly

We are looking for remote participants to review financial advice related to budgeting, saving money, and improving spending habits.

In this role you will explore different strategies people use to manage their finances and identify which ideas are the most helpful in real life.

Tasks include reviewing simple financial tips, evaluating money-saving strategies, and providing feedback on budgeting approaches.

The role is remote and open to anyone with an interest in personal finance or household budgeting.


Remote working/work at home options are available for this role.
temporary
Online Budgeting Insights Contributor
🏢 Finance Buzz
$28 per hour - monthly

We are seeking individuals to review and provide feedback on everyday money-management tips. This role focuses on common financial challenges such as managing expenses, reducing spending, and making smarter financial choices.

You will review examples of budgeting methods and evaluate practical ideas people use to stretch their income. The goal is to understand which approaches work best for real households.

The work is flexible and fully online. Applicants should have an interest in budgeting, saving money, or improving financial habits.

No formal finance background is required.


Remote working/work at home options are available for this role.
temporary
Remote Personal Finance Content Reviewer
🏢 Finance Buzz
$32 per hour - monthly

We are hiring remote contributors to review consumer finance content focused on budgeting and money-saving strategies.

Your role will involve reading short financial guidance pieces and providing feedback on their usefulness for people managing tight budgets. You may also identify which tips are the most practical for everyday situations.

This position is ideal for people interested in personal finance, budgeting, or improving financial literacy.

The work is flexible and completed online.


Remote working/work at home options are available for this role.
temporary
Guest Services Representative
Salary not disclosed
Philadelphia 1 week ago
Hendrick Toyota Wilmington Location: 5640 Market St, Wilmington, North Carolina 28405 Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilitiesinclude the following: Performs opening and closing Guest Services procedures.

Answers incoming phone calls in a courteous, prompt, and professional manager.

Directs phone calls to the appropriate person Takes accurate messages.

Directs customers to the appropriate person or department.

Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.

Tracks and filters all incoming calls and takes messages.

Communicates effectively with Guest Services Manager and Greeters.

Reconciles/updates data entry with dealership software.

Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).

Walks around the showroom hourly to offer refreshments to guests.

Provides a warm, positive and happy environment for Guests, their children and fellow teammates.

Helps maintain a clean and comfortable environment (monitor facility) Provides new hire Customer Management training when requested Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.

Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous customer service experience desired.

Excellent interpersonal, communication, and organizational skills are required.

Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office Products.

Ability to learn Dealership Management System and web based applications utilized in operations.

Communication Skills: Ability to understand and follow instructions.

Ability to communicate effectively with customers and company personnel.

Attendance Expectations: The position requires regular and predictable attendance.

Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.

The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.

Environment Demands: Duties are performed primarily in the showroom or outdoor sales lot.

Heavy phone work.

Work includes frequent clerical and administrative responsibilities and interaction with customers and employees.

Due to the nature of this position, employee may be exposed to various work environments.

Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.

Math Ability: Ability to add, subtract, multiply and divide.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions.

Ability to deal with standardized situations.

Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.

The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer.

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

For more information regarding the EEOC, please visit .
Not Specified
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