Information Technology Jobs in Ridgefield Washington
4 positions found
Role Overview:
To own the strategic partnership between SVI and its client, acting as the catalyst for the clientβs digital transformation. The AM leverages SVIβs "Service as Software" (SaS) and "Software Development" capabilities to decouple clientβs revenue growth from operational cost, ensuring execution excellence through Human-In-The-Loop (HITL) workflows.
Responsibilities:
- Translate operational pain points (payroll latency, risk data gaps) into detailed functional specifications for SVIβs Engineering and Operations teams.
- Draft and negotiate outcome-based Statements of Work (SOWs) that define clear deliverables, accuracy SLAs, and HITL protocols.
- Serve as Product Owner for integrations and custom builds, managing user stories and backlogs.
- Oversee the daily performance of SVI agents/teams, serving as the primary escalation point for SLA breaches.
- Lead HITL feedback and continuous improvement.
- Maintain the "Account Health Dashboard," providing client leadership with transparent visibility into throughput, accuracy, and value realized.
- Ensure all SVI services comply with PEO regulations, SOC2 standards, and data privacy requirements.
- Execute land-and-expand strategy across branches.
- Align SVIβs service roadmap with clientβs corporate initiatives (e.g., Portal, geographic expansion).
- Conduct Quarterly Business Reviews (QBRs) to demonstrate ROI and secure renewals/upsells.
- Manage relationships with business, technical, and operational stakeholders.
Skills:
- Deep understanding of co-employment, payroll tax logic, workers' comp class codes, and HR compliance.
- Familiarity with FLSA, OSHA, and state-specific labor laws (especially CA, OR, WA)
- Understanding of AI agent limitations and HITL models
- Ability to manage Agile projects, define APIs, and write user stories.
- Ability to analyze data and define validation rules.
- Ability to diagnose root causes and build an ROI business case
- Proficiency in drafting detailed SOWs and SLAs.
Qualifications:
- Bachelorβs degree in Business, Information Technology, Computer Science, Engineering or a related field required.
- Experience in business analysis, project management or account management
- Experience managing multi-site deployments and high-priority escalations.
- Willingness to work onsite
- Willingness to travel to different client branches/sites
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Responsibilities:
Explore and try various side hustle options (cashback sites, survey apps, etc.)
Document and report your experience with each platform
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Share insights to help improve user recommendations
Requirements:
Basic tech skills and a stable internet connection
Comfortable navigating apps and websites
Ability to work independently
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Benefits:
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Ideal for side-income seekers, students, or remote workers
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Remote working/work at home options are available for this role.
This position is for individuals who want to develop a side income stream while still working full time. You will test different small-scale remote opportunities, learn what works, and grow what produces results.
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Responsibilities:
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Requirements:
Stable full-time job or core commitment
Access to internet and device for remote work
Willingness to test ideas and adapt
Organization, follow-through, and consistency
Bonus Skills:
Ability to analyze which hustles are viable
Comfort with trial and error
Some prior side-gig experience (but not required)
Benefits:
Fully remote
Flexible hours
Potential to grow side income steadily
No micromanagement
Remote working/work at home options are available for this role.
Weβre offering a role for someone who wants to lead their own side-income project in their spare time. Youβll explore various proven side hustles, select the ones that fit your lifestyle, and run them like mini projects.
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Requirements:
Employed full time or committed to another primary role
Basic skills for remote work (internet, device)
Project mindset: set goals, measure outcomes, adjust
Persistence and consistency
Strong Traits:
Analytical
Willing to adapt
Growth-oriented
Benefits:
No fixed schedule
Remote and flexible
Ability to scale your side work over time
Tools and guidance included