Jobs in Richmond, VA

Who We Are

Swig Life is a woman founded and operated lifestyle brand. We design and produce premium insulated drinkware and coolers with women in mind. We believe that your water bottle, travel tumbler and insulated cooler are a reflection of your personal style, and this inspires us to design products that women love, whether for themselves or for a gift.

Swig Life is growing rapidly and we believe our people are our strength. It truly is an exciting time to be a part of our journey and we are seeking smart, innovative, creative, and experienced individuals to join our talented team!

Key attributes and qualities we are looking for in candidates for all open roles: embrace an entrepreneurial spirit, innovative and solution-oriented, adaptable and resilient, best-practices methodology, team oriented with a lean-in attitude, highest standards for execution, and a high level of accountability.

About the Role

Swig Life is seeking an experienced Creative Director to join our team and lead creative efforts with intensity and purpose. In this role, you will be responsible for executing creative marketing strategies that drive brand awareness and customer engagement. You will be a critical part of our leadership team, and will inspire and motivate your people to create innovative and impactful photography, content, copy, print and graphic design, and marketing collateral for a multi channel growing business. You should be an experienced manager of people, have a natural eye for design and art direction, be business and operationally minded, and a prolific generator of ideas that connect with our fashion-oriented female consumer base.

Please note: A portfolio must be submitted alongside this application. Applications without an attached portfolio will not be considered.

What You'll Do

• Own the creative process from concept to completion; manage the creative calendar, project prioritization and management, budget planning, and general creative operations.
• Lead the creative team in developing high quality creative campaigns on time, based on quarterly launch calendar, and in accordance with marketing and business strategies.
• Utilize strong analytical ability to evaluate and inform the end-to-end brand experience across multiple channels and customer touch points. Work closely with business leader and cross functional partners to deliver desired brand positioning, meet as needed to present ideas and solutions to marketing initiatives.
• Ensure that the Swig Life brand message is well defined and remains consistent and relevant through all collateral and platforms.
• Conceptualize and deliver relevant assets for both B2B and B2C, lead operations of internal studio and external photography partnerships.
• Lead the print design team through seasonal launch planning and design executions, implementing feedback while delivering against prebook and production timelines.
• Manage and inspire the creative team, remain actively involved in hiring and training creative staff, reviewing work, troubleshooting, brainstorming, and providing direction. Foster an environment of both collaboration and innovation.
• Maintain an excellent understanding of the current digital marketing landscape, including emerging trends and technologies.

Who You Are

• 12+ years of experience in a creative retail marketing leadership role, ideally in the gifting or wholesale industry
• Proven experience as a strategic thinker who understands the power of marketing storytelling and how it can be used to capture the customers attention, increase brand awareness and drive traffic
• Strong creative leader with 5+ years experience managing a team, who has an eye on process and production across multiple disciplines (photography, art direction, print, graphic design)
• Expertise in both digital (email, social, paid, site, etc.) and print collateral executions; Preferred experience in product development with a focus on print/pattern design
• A strategic and analytical mindset, capable of connecting creative output to broader business objectives and audience insights
• Comfortable with working in a fast-paced environment, meeting all deadlines particularly in peak seasons
• Be an emotionally resilient leader who is proficient at managing and prioritizing many projects and deadlines simultaneously
• Proven competitive awareness and ability to pattern current trends and expertise across the retail industry

Benefits at Swig Life

• 15 days Paid Time Off your first year, and an additional day each year thereafter (up to 25 days), as well as company paid holidays and parental leave options
• Medical, dental, and vision insurance as well as additional voluntary benefits
• A 5% 401k match for all eligible employees

Note: Swig Life is currently operating under an onsite work model, and this position will report on site to our Richmond office at least 3 days per week. Additional ad-hoc in office days may be required based on business needs. Please do not apply if you are not comfortable with an on site-work model.

Swig Life is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Please note, we are unable to offer sponsorship or relocation for this position, and all new hires will be required to verify their employment eligibility.

POSITION OVERVIEW

The MEP Superintendent's is responsible for successfully managing all MEP critical deliverables for the project including early planning, develop schedule, coordinate MEP activities, manage critical equipment deliveries, and manage energization safety. Capable of developing required MEP tools to effectively plan, coordinate and manage all activities related to the MEP construction, startup, and commissioning of the mechanical, electrical, and control systems in accordance with the contract documents and project schedule. Responsible for training and mentoring junior staff members.

Responsibilities

• Assist bidding mechanical and electrical trades

• Review mechanical and electrical submittals

• Manage Equipment Procurement process

• Develop MEP critical path schedule

• Track and coordinate equipment deliveries

• Coordinate and track critical path construction and startup activities

• Organize and conduct project meetings for critical MEP activities

• Develop MOP for critical work in live environments

• Work with subcontractors and design team to provide conflict resolution for MEP issues

• Coordinate and manage the quality control process for MEP systems construction

• Manage startup and pretesting of mechanical and electrical systems

• Coordinate and support third party commissioning activities

• Manage commissioning documentation

• Build strong subcontractor and client relations

Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering or equivalent work experience

• 4 years' experience in Mechanical or Electrical System Construction

• 3 years combined experience in Mission Critical Construction, Hospital Construction, MEP Project Management, or Mechanical and Electrical System Start-up and Commissioning

• Strong communication skills; verbal and written

• Strong leadership skills; able to build and lead a team

• Capable in coordinating and scheduling MEP activities

• Aptitude for problem solving

• Ability to work independently

• Motivated self-starter

• Effectively utilize computer and software technology in the performance of duties

• Preconstruction / Equipment Procurement Experience

• Willing to travel

Talent Acquisition Specialist – MEP

Kodiak | Richmond, VA | Hybrid

Kodiak is partnering with a growing MEP organization to hire a Talent Acquisition Specialist who knows how to recruit in competitive, technical markets and close.

This role focuses on full-cycle recruiting across Mechanical, Electrical, and Plumbing (MEP) disciplines, supporting hires from field leadership to executive-level roles. You'll work directly with hiring managers, influence hiring strategy, and own searches that matter.

What's in it for you

• Uncapped commission eligible from day one
• Market driven compensation structure
• Excellent medical, dental and vision benefits
• 401k with match and additional employer contributions
• Paid holidays and time off

What You'll Do

• Manage full-cycle recruiting for MEP roles including superintendents, project managers, engineers, and executives
• Partner with leaders to define hiring needs, timelines, and market strategy
• Source passive talent using LinkedIn, referrals, and industry networks
• Screen, interview, coordinate offers, and close candidates
• Maintain strong candidate experience and organized pipelines

What We're Looking For

• 3+ years of talent acquisition or recruiting experience
• Proven experience recruiting within MEP, construction, or skilled trades
• Ability to recruit across multiple levels, including senior leadership
• Strong communication, sourcing, and stakeholder management skills

Why Kodiak

• Hybrid schedule with real flexibility
• High-impact recruiting work, no resume farming
• Opportunity to shape hiring strategy, not just fill reqs.

Apply today!

Candidates must be legally authorized to work in the United States without current or future sponsorship. Employment eligibility will be verified at the time of hire.

Construction Controller (Commercial Construction)

Location: Confidential

Reports To: Chief Financial Officer

Classification: Exempt

Role Overview

A high-growth commercial construction company is seeking a Construction Controller to lead project accounting, financial reporting, and forecasting operations. This role partners directly with executive leadership and construction operations to drive financial accuracy, profitability, and scalable growth. The ideal candidate brings deep expertise in job cost accounting and percentage-of-completion (POC) revenue recognition within the construction industry.

Key Responsibilities

• Lead monthly cost-to-complete reviews and WIP reporting
• Oversee percentage-of-completion revenue recognition in compliance with GAAP
• Manage month-end and year-end close processes
• Own annual budget and rolling quarterly forecast models
• Deliver financial dashboards and operational reporting (Power BI preferred)
• Partner with Project Managers to analyze margins, risk, and cash flow
• Maintain internal controls and support annual audit processes
• Ensure payroll tax, sales tax, and regulatory compliance
• Supervise and develop accounting team members

Qualifications

• Bachelor's degree in Accounting or Finance
• Active CPA license required
• 7+ years of construction accounting experience
• Strong knowledge of job cost accounting and WIP schedules
• Advanced Excel and financial modeling skills
• Experience with ERP systems and financial analytics tools
• Proven leadership and cross-functional collaboration skills

Why This Role

This is a strategic finance leadership opportunity within a scaling construction organization. The Construction Controller will influence profitability, operational efficiency, and long-term growth while serving as a trusted advisor to executive leadership.

Candidates must be legally authorized to work in the United States without current or future sponsorship. Employment eligibility will be verified at the time of hire.

Kidsave Weekend Miracles Program Intern

Position Type: Internship; Part-Time or Full-Time options

Reports to: Weekend Miracles Program Coordinator

Stipend: Monthly stipend of $500-$1000 (depending on commitment and degree level); academic credit available

Work Location: Virginia (Charlottesville, Fredericksburg). Hybrid: in general, halftime remote and halftime at outreach/fundraising events.

To support the goals of the organization, Kidsave is currently seeking an energetic and organized intern to support its Weekend Miracles Virginia Program.

The Weekend Miracles Program works to match older foster youth with host families who spend at least two days a month with the child. By mentoring and advocating for an older child in foster care, the host family has a direct role in helping them find an adoptive family.

This internship program is a great opportunity for students or recent graduates to get a sense of what it takes to run a nonprofit program that services at-risk youth within the realm of child welfare. This role is primarily administrative, supporting our Program Coordinator with preparing monthly connection events and engaging with our kids and families in meaningful ways.

Responsibilities for the Weekend Miracles intern are as follows:

• Attend advocacy events (during the week or on weekends) and assist with their coordination (Identify event locations, plan activities, prepare materials, create event flyers, advertise to communities, invite media, archive post-event photography, etc.).
• Assist with the creation, maintenance, and updating of program materials, advocacy flyers, spreadsheets, website postings, and files for children and families.
• Assist with initial hosting inquiries and follow-up with prospective host families.
• Assist prospective host families throughout the application and training process.
• Support with management and filing of host family reports. Lead families to complete reports.
• Coordinate with a team of volunteers to assist with outreach, events, advocacy, and fundraising.
• Research outreach meetings and events with local companies and organizations to recruit hosts and adoptive families for program participation.

Minimum Skills Required:

Kidsave is seeking candidates with very strong organizational, administrative, and interpersonal skills. Candidates must be highly motivated, dependable, and conscientious self-starters.

They must have the ability to multi-task and perform work in a fast-paced team environment, intermediate to advanced computer skills (Word, Excel, PowerPoint, Outlook, Adobe Acrobat/Illustrator, Canva, Prezi), strong written and verbal communication skills, stellar organizational skills, and an interest in Kidsave's mission.

Educational / Additional Requirements:

• Must be currently enrolled in a college program (graduate or undergraduate) or have at least 2 years of related college coursework completed.
• Ability to commute to the job site/events is a must
• Current and Valid Driver's License, Car Insurance, and reliable mode of transportation required
• Bilingual Speaker (Spanish & English) (preferred)
• Experience working with foster or at-risk youth (preferred)
• Experience working with Black, Latinx, and LGBTQIA+ audiences a plus

The internship offer is contingent upon your successful completion and passing of a criminal background clearance.

To apply for the position, please submit a resume, cover letter, and 2-3 professional references to .

Kidsave is committed to diversity, equity, and inclusion in our culture and our work on behalf of children who need family connections. Kidsave provides equal employment opportunities to all persons regardless of age, race, color, religion, national origin, gender, sexual orientation, marital status, or disability.

Who We Are

Swig Life is a woman founded and operated lifestyle brand. We design and produce premium insulated drinkware and coolers with women in mind. We believe that your water bottle, travel tumbler and insulated cooler are a reflection of your personal style, and this inspires us to design products that women love, whether for themselves or for a gift.

Swig Life is growing rapidly and we believe our people are our strength. It truly is an exciting time to be a part of our journey and we are seeking smart, innovative, creative, and experienced individuals to join our talented team!

Key attributes and qualities we are looking for in candidates for all open roles: embrace an entrepreneurial spirit, innovative and solution-oriented, adaptable and resilient, best-practices methodology, team oriented with a lean-in attitude, highest standards for execution, and a high level of accountability.

About the Role

The role of the Print/Pattern Designer is to design, execute and deliver prints for all of Swig Life products and customers. This position contributes to the overall success of our products and brand. We are looking to hire a well-organized, artistic individual with a passion for creative excellence to design and deliver quality products.

What You'll Do

• Design and manipulate prints/graphics for a variety of customers, themes, and products
• Research market trends, colors, techniques, and products to implement into designs
• Create and manipulate digital mockups
• Create production-ready artwork for a variety of materials and products
• Review samples and communicate feedback/edits as needed
• Review product photography and communicate feedback as needed
• Assist with the creation of concept boards and customer presentations
• Assist with the creation of product packaging as needed
• Assist with special projects for key and corporate accounts

Who You Are

• Bachelor's Degree in Fashion/Art/Graphic Design or related field
• 2+ years of experience in print/graphic design or a related role within the fashion/retail space
• Provide a strong design portfolio showcasing skills in illustration, pattern creation, concept development, & color theory
• Proficient in Adobe Creative Suite & Microsoft Office (Illustrator and Photoshop are a must)
• Experience with wholesale business and production process is a plus
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Thrive in a collaborative work environment, with the ability to work independently as well
• Strong attention to detail, organizational, and communication skills
• Ability to receive and interpret design feedback
• Passion for Swig Life's brand, design and product

Benefits at Swig Life

• 15 days Paid Time Off your first year, and an additional day each year thereafter (up to 25 days), as well as company paid holidays and parental leave options
• Medical, dental, and vision insurance as well as additional voluntary benefits
• A 5% 401k match for all eligible employees

Note: Swig Life is currently operating under an onsite work model, and this position will report on site to our Richmond office at least 3 days per week. Additional ad-hoc in office days may be required based on business needs. Please do not apply if you are not comfortable with an on site-work model.

Swig Life is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Please note, we are unable to offer sponsorship for this position, and all new hires will be required to verify their employment eligibility.

For a period of two years or less, the High Potential will follow an intensive and varied program of experiences at different Katoen Natie terminals. Within this program, participants will grow in their career with Katoen Natie through varied educational and practical experiences, having opportunities to participate in projects (both locally and globally) while networking with colleagues around the world. This program is characterized by operational assignments in various fields of logistic activities (i.e., packaging, warehousing, logistics, rail, administration, commercial, etc.) where persistence, strategic thinking, and troubleshooting skills will be required. After this introductory period, the High Potential will be assigned a key position within a Katoen Natie terminal.

Department:

Various

Reports to:

Terminal Manager or COO

Qualifications:

· Bachelor's or Master's degree.

· Detail oriented.

· Problem solver.

· Strong negotiator.

· Creative organizer.

· Continuous improvement mindset; coachable.

· Ability to effectively interact with all levels of KTN's organization as well as with all levels of the customers' organization.

· Ability to plan, execute and complete work with little to no supervision.

· A natural leader with the ability to effectively communicate within an extremely diverse environment.

Requirements:

· Must be able to read, write and speak the English language. (Bilingual is a plus)

· Mathematical skills: ability to perform all basic calculations (add, subtract, multiply, and divide).

· Maintain a clean, organized work area and equipment.

· Work other than normal scheduled hours, which may include evenings, weekends and/or holidays according to the needs of the business.

· Work environment: in and outdoor with possible extreme weather conditions.

Tasks and Responsibilities:

· Perform various tasks in assistance or support of the KTN-organization.

· Manage a team, plan, and organize the team effectively.

· Solve practical problems, interpret instructions, deal with a variety of variables.

· Complete administration paperwork relevant to your area including but not limited to payroll, planning, and any other paperwork as assigned.

· Complete and monitor key point indicators (KPI's) for assigned department.

· Complete/report required departmental reports on time as required by upper management.

· Analyze the performance, propose, and implement improvements.

· Determine the training needs of your team, coordinating and assisting with implantation.

· Be able to motivate and encourage your team making suggestions and ideas for improvements.

· Perform audits to check the quality and safety of your team.

· Participate in company meetings. (Management Review, Planning, CSR etc.)

· Must possess the skills to provide quality customer service including the ability to deal with a variety of people in a professional, courteous manner within diversified situations.

SAFETY REQUIREMENTS

· Wear Personal Protection Equipment (PPE) and follow/execute all safety procedures/rules as outlined in the KTN Safety Manuel and OSHA regulations.

· Possess a high standard for quality.

· Thorough knowledge of all procedures, instructions, and documents of the Katoen Natie Quality Manuel relevant to the department and facility.

This job description is not intended to be a definitive list of duties and responsibilities to this position. Candidates are expected to perform duties assigned as needed by their Supervisor/Manager.

AdvanSix plays a critical role in global supply chains, innovating and delivering essential products for our customers in a wide variety of end markets and applications that touch people's lives, such as building and construction, fertilizers, plastics, solvents, packaging, paints, coatings, adhesives, and electronics. Our reliable and sustainable supply of quality products emerges from the vertically integrated value chain of our three U.S. based manufacturing facilities. AdvanSix strives to deliver best-in-class customer experiences and differentiated products in the industries of nylon solutions, chemical intermediates, and plant nutrients, guided by our core values of Safety, Integrity, Accountability and Respect.

Please view a short video about our company here, AdvanSix Video. For more information on AdvanSix, please visit our website at work at AdvanSix?

• We provide benefits that are industry competitive and focused on employee well-being

• Total Rewards program includes a competitive compensation, health, dental, vision & wellness programs, paid vacation, 401K with company matching, health savings programs, disability & life insurance, employee assistance program

• Tuition reimbursement for continued education, certifications, training, and development

• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences

Position Summary

The Workforce Readiness Manager is responsible for ensuring the organization has the adequate skills and capabilities to meet the short-term and long-term goals of the site. The Workforce Readiness Manager will partner with site leadership and human resources to ensure operational stability by accelerating operator progression resulting in a talent pipeline of experienced operators and own the overall training and developments plan for the site.

Primary Functions & Essential Responsibilities

Lead the overall training and learning strategy for the Chesterfield site and develop training programs for employees designed to give employees the knowledge and capability to meet the specific organizational goals efficiently and effectively.

Plans & Aligns

• Develop a strategy to mitigate risk to both short and long-term operational stability by accelerating operator training progression by reducing the cycle time around operators becoming fully qualified
• Operate with a continuous improvement mindset to elevate current training processes and materials to enhance operating knowledge and the cause and effect/troubleshooting components of each role within an operations area.
• Evaluate the skills of the current workforce and leverage data and 80/20 principles to identify and prioritize efforts ensuring appropriate resourcing and efforts to address critical skills/qualifications gaps
• Develop and standardize training and progression KPIs for the site designed to monitor progress and results
• Ensure appropriate plans are in place to ensure the site has the necessary skills in order to meet long-term growth goals
• Manage the overall learning plan for the site and partner with site and functional leaders to effectively manage internal and regulatory requirements

Change Leadership and Innovation

• Drive continuous improvement efforts around training and development by leveraging appropriate technology and lean practices to accelerate efforts
• Identify and advance opportunities for labor efficiency through leveraging third-parties, industry partners, local/state organizations, college/schools, etc. to build capabilities and scale
• Provide coaching and expertise around training methodology and adult learning in order to mentor and develop trainers/leaders
• Partner with Human Resources and site leadership to identify and advance automation and efficiency opportunities around human capital aligned to long-term organizational objectives

Leadership, Team & Culture

• Direct the work, development and performance of the Chesterfield Hourly Training Leader and Area Trainers
• Drive consistency in training and expectations across the site and work groups to ensure a learning culture and accountability for outcomes
• Support a strong safety awareness culture through appropriate training and development with emphasis on maturing hazard recognition improvements in partnership with HS&E and site leadership
• Oversee, facilitate, and ensure effective writing and development of qualification requirements for all hourly work groups
• Provide leadership for the employee qualification/progression evaluation and testing processes
• In partnership with Human Resources oversee the successful execution and coordination of New Hire Orientation Training
• Manage the overall site training and development budget as well as any training grant applications and administration

Basic Qualifications:

• Bachelor's degree in Engineering, Human Resources, Organizational Development, or Instructional Technology
• 10+ years of experience in Chemical Manufacturing with experience in training/learning curriculum design and development
• 5+ years of experience in a supervisory/leadership role
• Six Sigma Greenbelt (or Blackbelt) certification or equivalent experience implementing productivity / continuous improvement projects

Additional Qualifications:

• Experience in the management of projects, troubleshooting, team building, financial budgets and overall leadership
• Working knowledge of Process Safety Management, ISO9001 Quality Management, and general OSHA Safety guidelines preferred
• Strong presentation skills preferred
• Experience with technical writing preferred
• Experience in organizational development strongly preferred

The expected base pay for this position is $118,800 - $178,200

Shop Admin - Richmond, VA

Salary Range: $20.00- $24.00 per hour

What you'll be doing:

The Shop Admin role for the Richmond Shop is a new position for this location. This job will have both Rental and Shop Responsibilities and will report to the Service Manager. The Shop Admin supports the service manager through customer and vendor relationship building by efficiently and effectively assisting in administrative and inventory functions

Rental responsibilities:

• Yard checks
• Processing Rental agreements (in-bound/out-bound)
• Record 360 Inspections (in-bound/out-bound)
• Coordinating Insurance COI (obtaining new customers/renewal of existing customers)
• Rental Billing (weekly/monthly)
• Daily Equipment Status (road rescue night list in the portal)
• Unit transfer tracker (tracking shuttle driver movements in the portal)
• Scanning documentation for Rental or service-related items for record keeping purposes

Shop Responsibilities:

• Providing excellent customer service to on-site visitors as well as in-bound phone calls.
• Receiving DVIR forms
• Providing driver with DVIR completion when picking up repaired units
• Receiving Parts/Labeling parts
• PM service scheduling & updates on repairs in the shop with customer base
• Closing invoices

Why you will love working here

• Paid Bi-Weekly
• A company culture recognized by Newsweek and The Wall Street Journal

Benefits for You & Your Family:

• Anthem Blue Cross / Blue Shield
• Paid vacation & holidays
• Company-paid life insurance
• Short-term & long-term disability
• 401(k) with company match
• Generous employee referral bonuses

What We're Looking For:

• 1 + years of clerical experience, preferably trucking industry experience
• High School or college degree

Click Apply Now or call a recruiter directly at 33 with any questions.

Senior Salesforce Product Manager

Location: Remote

Department: Technology

Employment Type: Full-Time

About the Role

We are seeking a highly experienced Senior Salesforce Product Manager to lead the strategic evolution of our Salesforce ecosystem. This role will own the vision, roadmap, and execution of Salesforce as a core enterprise platform, ensuring it scales with the organization and supports long-term operational excellence and customer experience goals.

This individual will evaluate, recommend, and drive adoption of Salesforce products—including Health Cloud, Marketing Cloud, Service Cloud, and Agentforce as well as key AppExchange solutions. You will partner closely with stakeholders across the organization to understand complex business processes, identify workflow inefficiencies, and translate needs into scalable, user-centered Salesforce solutions.

Key Responsibilities

Product Strategy & Roadmapping

● Own and maintain the Salesforce product roadmap aligned with organizational goals and departmental priorities.

● Evaluate and recommend Salesforce clouds, features, and AppExchange applications, including cost-benefit analysis and implementation feasibility.

● Identify capability gaps and propose scalable platform enhancements to support growth and operational efficiency.

Cross-Department Workflow Optimization

● Partner with operations, customer support, sales, and executive leadership to understand current-state workflows.

● Translate business challenges into Salesforce-driven solutions using configuration, automation, Flows, packaged apps, or integrations.

● Standardize and optimize complex, cross-functional processes within Salesforce to improve efficiency, consistency, and user experience.

Implementation Leadership

● Lead or oversee the rollout of Salesforce packages, applications, integrations, and major configuration initiatives.

● Coordinate with Salesforce administrators, developers, external consultants, and business stakeholders to ensure successful implementations.

● Ensure all solutions are designed with scalability, maintainability, and long-term platform health in mind.

Data, Security & Governance

● Champion strong data quality, security, and governance practices across the Salesforce ecosystem.

● Help define and enforce standards for objects, fields, automations, integrations, and documentation.

● Partner with IT, security, and compliance teams to ensure platform compliance with applicable regulations (e.g., HIPAA, SOC 2).

Stakeholder Engagement & Enablement

● Serve as the internal Salesforce subject matter expert and trusted strategic advisor. ● Develop documentation, training materials, and enablement resources to support new features and optimized workflows.

● Establish feedback loops and success metrics to measure adoption, effectiveness, and business impact.

Qualifications

Required

● 4–7+ years of experience working with Salesforce in a product management, business analyst, platform owner, or similar capacity.

● Deep knowledge of Salesforce capabilities, including:

○ Service Cloud

○ Marketing Cloud

○ Health Cloud (preferred)

○ Agentforce (experience or exposure)

● Proven experience evaluating and implementing AppExchange packages and third-party integrations.

● Strong ability to analyze end-to-end business workflows and translate requirements into scalable Salesforce solutions.

● Excellent communication and stakeholder management skills, with the ability to work effectively across technical and non-technical audiences.

● Demonstrated success driving platform adoption, engagement, and change management.

Preferred

● Salesforce certifications such as Admin, Advanced Admin, Business Analyst, Service Cloud Consultant, Health Cloud Consultant, or Platform App Builder.

● Experience supporting healthcare, operations-heavy environments, contact centers, or customer support organizations.

● Familiarity with agile methodologies and product management frameworks.