Jobs in Richmond Georgia

314 positions found — Page 7

OT Home Health
✦ New
Salary not disclosed
Savannah, GA 1 day ago

Overview

PRN Position

Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S.

Attractive pay

* $74-$80 Base Rate (Converting to Per Visit)

What's in it for you

* A full benefits package with choice of affordable PPO or HSA medical plans.

* Paid time off.

* Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.

* Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*

* Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.

* 401(k) with a company match.

* Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.

* Fleet vehicle program (restrictions apply) and mileage reimbursement.

* And more.

Please note: Benefit eligibility can vary by position depending on shift status.

* To participate, you must be enrolled in an Amedisys medical plan.

Why Amedisys?

* Community-based care centers with a supportive and inclusive work environment.

* Better work/life balance and increased flexibility compared to other settings.

* Job stability and the opportunity to advance with a growing company.

* The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes.

Responsibilities

* Responsible for all aspects of occupational therapy service delivery provided under a physician approved plan of care.

* Ensures the plan of care addresses all problems identified in the assessment or documents rationale if identified problems are not addressed in the plan of care.

* Accountable for the safety and effectiveness of the occupational therapy service delivery process.

* Completes documentation timely and accurately.

* Supervises home health aide when RN is not active in the case.

* Other duties as assigned.

Qualifications

* Current license to practice occupational therapy specific to the state you are assigned to work.

* Graduate of an occupational therapy program accredited by the Accreditation Council for Occupational Therapy Education (ACOTE) of the American Occupational Therapy Association, Inc. (AOTA), or successor organizations of ACOTE

* Eligible to take, or has successfully completed, the entry-level certification examination for occupational therapists developed and administered by the National Board for Certification in Occupational Therapy, Inc. (NBCOT).

* One year related occupational therapy experience to ensure knowledge and skills are sufficient to safely provide occupational therapy services to patients.

* If less than one (1) year experience, then approval from regional clinical leaders required as well as appropriate mentoring and/or residency program established.

* Current CPR certification.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

* Current license to practice occupational therapy specific to the state you are assigned to work.

* Graduate of an occupational therapy program accredited by the Accreditation Council for Occupational Therapy Education (ACOTE) of the American Occupational Therapy Association, Inc. (AOTA), or successor organizations of ACOTE

* Eligible to take, or has successfully completed, the entry-level certification examination for occupational therapists developed and administered by the National Board for Certification in Occupational Therapy, Inc. (NBCOT).

* One year related occupational therapy experience to ensure knowledge and skills are sufficient to safely provide occupational therapy services to patients.

* If less than one (1) year experience, then approval from regional clinical leaders required as well as appropriate mentoring and/or residency program established.

* Current CPR certification.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

* Responsible for all aspects of occupational therapy service delivery provided under a physician approved plan of care.

* Ensures the plan of care addresses all problems identified in the assessment or documents rationale if identified problems are not addressed in the plan of care.

* Accountable for the safety and effectiveness of the occupational therapy service delivery process.

* Completes documentation timely and accurately.

* Supervises home health aide when RN is not active in the case.

* Other duties as assigned.

Not Specified
CDL A Truck Driver (Flatbed, 1099) - Up to $4,700 per week
✦ New
Salary not disclosed
Savannah, GA 1 day ago

Contracting CDL-A Truck Drivers



TURN MILES INTO MONEY - Average $3,800-$4,700 gross per week
SMART START TO OWNERSHIP - Flexible leases and a $1,000 sign-on bonus
STEP UP. SCALE UP. - Grow your career hauling bigger freight


Why Drive for Anderson Trucking Service?


Since 1955, Anderson Trucking Service has been built around one simple idea: when drivers succeed, everyone wins. ATS offers independent drivers the freight access, flexibility, and support they need to build strong, profitable careers-without unnecessary roadblocks. And now, we're hiring in your local area!


With multiple route options, modern equipment, and a lease program designed to reduce risk, ATS gives you the freedom to run your business your way while staying backed by a company with decades of stability.


Flatbed Truck Driver Job Overview



  • Strong weekly revenue with consistency. Drivers average $3,800-$4,700 gross per week, depending on route, miles, and freight selection.
  • Pay that rewards skill and responsibility. Earn increased tarping pay and 50% over-dimensional pay, giving experienced flatbed drivers more upside for specialized work.
  • Freight that builds your career. Take advantage of opportunities to haul larger and more complex freight, helping you grow your experience and long-term earning potential.
  • Driver-friendly policies. Bring your pet along for the ride, and enjoy consistent freight access that keeps your business moving.

Lease Purchase Program Details



  • Affordable weekly payments. Average truck payments range from $550-$705 per week, depending on truck and lease term.
  • Flexible lease terms. Choose from one-, two-, or three-year lease options to match your long-term goals.
  • Late-model equipment. Operate 2022 or newer Freightliner, Peterbilt, or Volvo trucks, spec'd for comfort and reliability.
  • Low barrier to entry. Get started with no money down, no credit check, and a $1,000 sign-on bonus.
  • Cash-flow friendly structure. Enjoy fuel discounts, no fixed expenses for your first two weeks, and completion bonuses after year one and year two.

*All pay & bonus amounts may vary by job type, location, experience level, and performance and are subject to change based on company discretion. Talk with a recruiter to confirm specific details.
There is no deadline to apply. Applications are accepted on an ongoing basis.


Driver Requirements



  • Valid CDL-A License
  • 1+ years verifiable OTR experience
  • 21+ years of age

Job Type: Full-time


Work Location: On the road

Reference Number: 3

Not Specified
Laundry Attendant
✦ New
Salary not disclosed
Savannah, GA 1 day ago
You Belong At Drury Hotels

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results

Work-life-balance Flexible scheduling, paid time off, hotel discounts and free room nights

Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

Retirement - Company-matched 401(k)

Award-winning - Ranked among Forbes' Best Midsize Employers (2024)

Basic Function & Job Duties:

Performs a variety of laundry duties to provide clean and sanitary linens and terry for our guests including but not limited to washing, drying, sorting, folding and inspecting items for wear and tear and stains. Ensures laundry area is kept clean and organized, maintains stock and inventory. May be asked to assist cleaning rooms/public space when needed.

Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

General Knowledge, Skill and Ability:

Requires the ability to follow verbal directions. Requires thorough knowledge of laundry procedures as well as laundry supplies. Requires ability to work with a variety of chemicals and detergents. Requires the ability to work without direct supervision.

Hiring Immediately!
Not Specified
Warehouse Beer Replenisher (4 pm start) $20/hr
✦ New
Salary not disclosed
Savannah, GA 1 day ago
Job Details

About United

United is the largest beverage alcohol wholesaler in both Georgia and Alabama. With two members of the fourth generation of the Hertz family involved in leadership roles, United is one of the 2-3% of family businesses that are able to successfully transition beyond the third generation. The Hertz family remains focused on growth, leveraging its most distinct market advantages in order to maintain its upward momentum. Its talented and innovative team of sales representatives and brand builders has the unique ability to recognize synergies between all three categories of alcohol, making it possible for United to grow its product portfolio and business successfully in Georgia and beyond.

Want to get in on the funWe'd love to have you!

The Wine, Spirits, and Beer Case Flow Replenisher is responsible for reporting to an assigned area and picking orders using a cherry picker to move products to a designated area according to an assigned product task sheet. The Associate scans multiple bins using United technology and moves product using power equipment, while maintaining the safety/sanitation/security of the Warehouse environment. He or she appropriately handles all materials following company policies and procedures. Associates should be flexible to perform other functions such as inventory control, pulling, and preparing items for shipment when needed.

Qualifications
  • Must be 18 years or older
  • Six months of warehouse experience in a similar position strongly preferred
  • Experience in operating a cherry picker, electric pallet jack, forklift, and other power equipment required
Responsibilities
  • Receive daily assigned task sheet, scan and verify the quantity, size, and product type using United technology
  • Work at heights to pick products by hand and move using a cherry picker or other power equipment
  • Move cases or bottles to a designated area to replenish the bottle line using United technology
  • Complete quality assurance documents when location inaccuracy is determined
  • Keep appropriate records to guarantee inventory control, rotation of stock, and security are maintained
  • Assist with physical inventories as required
  • Perform and submit a daily power equipment checklist to the appropriate manager
  • Report in writing any safety or mechanical problems with the power equipment
  • Operate all equipment in a safe and efficient manner
  • Conduct operations and maintain the facility in a neat, clean, orderly, and safe manner
  • Assist in maintaining the security of the Warehouse
  • Perform other duties as assigned
Competencies
  • Change
  • Professionalism
  • Communication
  • Relationships
  • Self-awareness
  • Dependability
  • Time management
  • Positive attitude
  • Flexibility
  • Results-driven
Critical Skills
  • Strong attention to detail and high level of accuracy
  • Able to read, write, and perform basic math computations
  • Able to learn and use the Company's technology
  • Able to learn and maintain knowledge of company and products
  • Working knowledge of computerized hand-held devices
  • Inventory Control
  • Quality Control
Working Conditions
  • Able to frequently work at heights and wear a safety harness while operating a cherry picker or other power equipment
  • Able to maintain very high proficiency and job standards while working in a non-temperature controlled environment that includes exposure to heat, high humidity, and inclement weather
  • Able to work occasionally in refrigerated areas
  • Able to work in an environment with moderate to loud noise levels and some dust and fumes from power equipment
Physical Requirements and Essential Functions
  • Regular, reliable attendance required
  • Able to frequently operate a hand truck, pallet jack and/or forklift
  • Able to stand and walk, reach with arms and hands, lift and carry, and use hands and fingers to handle or feel
  • Able to stack, unstack and relocate large amounts of product throughout the day
  • Able to perform greater than average lifting up to 65 lbs, with some overhead lifting required
  • Must have specific vision abilities that include close vision, distance vision and the ability to judge distance

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact or call 8 for assistance with an accommodation.

Not Specified
OTR CDL-A Reefer Driver - Start at 62 CPM + Comprehensive Benefits
✦ New
Salary not disclosed
Savannah, GA 1 day ago
APL Cargo is Now Hiring OTR CDL-A Reefer Truck DriversStart at 62 CPM - Comprehensive Health CoverageHome Every Two Weeks


Why APL Cargo:

Being owned and operated by former drivers, we have what it takes to deliver the best service and treat our drivers fairly and with respect. APL Cargo is a family, and is family-owned for a reason. We are a team that delivers. Join the professionals who are building their future with APL Cargo.


Top Pay & Benefits:
  • Start at 62 CPM - earn $78,000 - $109,200 per year
    • Up to 2 CPM performance bump after 90 days
    • Up to 2 CPM increase at 1-year milestone
    • 1 CPM annual increase
  • 1099 drivers earn 68 CPM
  • Home every two weeks
  • Average 2,500 - 3,500 weekly miles
  • Comprehensive health coverage after 90 days


Start Earning Real Money with Guaranteed Miles - Apply Now!


Additional Benefits:
  • Breakdown, detention, & layover pay
  • Drop and hook loads
  • Automatic pay increases
  • Clean DOT inspection & on-time delivery bonuses
  • 7 MPG fuel efficiency bonus
  • Safety excellence program
  • 24/7 Driver support team
  • Late-model reefer fleet
  • Opportunities for leadership roles
  • Clear path to higher-paying routes & regular performance reviews with actual pay increases
  • Driver recognition program that values your expertise
  • Pet-friendly policy
  • Operating nationwide


About APL Cargo:

APL Cargo could not produce the best results for our customers without hiring the best drivers. As a fast-growing industry leader in the trucking and transport arena, we are looking to magnify our team of leading transportation experts. We are seeking Class A OTR and regional drivers who will represent APL Cargo proudly while upholding our stellar reputation.


Requirements:
  • Valid Class A CDL
  • 2 years of experience


Build Your Future Driving with APL Cargo - Apply Now!
Not Specified
(IMMEDIATE HIRE) Product/ Event Demonstrator
✦ New
Salary not disclosed
Savannah, GA 1 day ago
Product/ Event Demonstrator

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along \"The Way to Market\" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.

Equal Opportunity Employer

Job Description

CROSSMARK is looking for associates to complete in-store food and product demonstrations, while working in a part-time environment. If you are outgoing, enjoy meeting new people and are looking for a job where you can use your personality then CROSSMARK's product / events demonstrator team is the place for you! Enjoy flexibility that enables you to have a work-life balance while you promote various products during onsite events in retail environments. As a member of the CROSSMARK's team it is your job to be enthusiastic about the product you are showing. You will provide outstanding customer service to all customers by facilitating in-store food/product demonstrations & events. You will demonstrate knowledge of products, accessories and services, and use this knowledge to build sales, practice suggestive selling & drive sales. Your primary role will be to share your passion about the product you are representing and interest the customer in purchasing the product: most of all...have fun while doing it!

Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

Qualifications

Friendly, respectful, willing and able to take direction

Must be able to stand for up to six (6) hours

Food Safety Certification (to be completed AFTER being hired)

Reliable internet access

Ability to work independently

Be responsible and dependable

Have your own reliable form of transportation

High school diploma/GED

Additional Information

PLEASE ATTACH YOUR RESUME WITH YOUR APPLICATION!!!

Why is this position for you?

  • Permanent Part time (Looking for supplemental income? This is it!)
  • Primarily weekends (Shifts are approximately six hours in length and typically Thursday-Sunday.)
  • Company-provided training (Ideal for entry-level or those looking to obtain new skills.)
  • Crossmark offers employees who work 10+ hours each week benefits such as 401K, Medical, Dental, Vision, and weekly pay!
Not Specified
Junior Assistant Manager
✦ New
Salary not disclosed
Savannah, GA 1 day ago
Junior Assistant Manager

Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that pride themselves on their impeccable customer service, strong customer loyalty, and fashion forward apparel. The company has been privately held and debt free since 1935. Since 1980 Rainbow has grown from 32 locations to currently 1100 stores nationally. Rainbow USA is a progressive and rapidly growing retail organization that consistently thrives to open 60 retail store locations each year. Looking for career growth? 60 stores a year means 4-5 new districts and 1 new region a year.

We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail background to join our winning team! Job summary: Junior Assistant Manager - This is our entry level management position, which will allow you to learn our business, while giving you the skills to operate one of our stores. At least 6 months experience as a department manager in a retail store is required.

Skills required:

  • Excellent ability to train and motivate staff
  • Able to handle multi-tasks
  • Friendly and courteous with a positive attitude
  • Strong interpersonal skills
  • Able to organize and prioritize work
  • Must be punctual
  • Must be organized
  • Must have great attention to detail
  • Must be a team-player

We offer great compensation and benefits package, and room for professional growth and development.

Not Specified
Call Center Customer Service Manager
✦ New
🏢 MCI
Salary not disclosed
Savannah, GA 1 day ago
Call Center Customer Service Manager

Location: Savannah, GA

Job Type: Full-Time

Pay Types: Salary + Bonus

Benefits & Perks: Management: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement

Application Details: No Resume Required, On-site Interview

Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients.

This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets.

Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred.

This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Position Responsibilities

Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.

Key Responsibilities:

  • Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
  • Responsible for coaching and developing reports on customer service processes and best practices.
  • Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously
  • Drive a culture of accountability, continuous improvement, and personal excellence
  • Directs workforce management activities and sets performance goals and objectives accordingly
  • Develop and maintain strategy on ensuring customer satisfaction on all service interaction
  • Provide team motivation and development to maximize sales opportunities
  • Responsible for the overall performance and productivity of direct reports
  • Responsible for weekly payroll review and submission to ensure correct entries
  • Responsible for driving the growth of revenue and profit originating from a call center
  • Proven ability to meet performance, efficiency, and quality assurance targets
  • Monitoring of individual and team results to identify and act on both positive and negative performance
  • Communicate key messages effectively to ensure that direct reports are informed of process changes
  • Provide regular feedback to supervisors regarding performance wins and areas of opportunity
  • Work with other departments in the organization, such as quality assurance, training, IT, and recruiting
  • Develop and audit quality assurance strategies to ensure the delivery of world-class service
  • Determining work procedures, preparing work schedules, and expediting workflow
  • Responsible for hiring, coaching and terminating call center employees
  • Be a subject matter expert on your client's business
  • Manage remote employees as needed.
  • Other duties and responsibilities as assigned
Candidate Qualifications

Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Experience with data-entry utilizing a computer
  • The ability to read and speak English fluently
  • Have a wired, high-speed internet connection (Download speed of 20Mbps+)
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Ability to work regularly scheduled shifts within our hours of operation including the training period.
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required):

  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience
Conditions of Employment

All MCI Locations

  • Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation Details

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.
Not Specified
4X10 Customer Service Job Openings (Immediately Hiring)
✦ New
🏢 MCI
Salary not disclosed
Savannah, GA 1 day ago
Customer Service Representative

Location: Savannah, GA

Position Overview

We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.

There are a wide variety of project openings available. Schedules vary by site and program; however, we can usually find something that works for everyone. This is a great opportunity for you to jumpstart your career, and with our industry-leading training, you are sure to grow.

Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply!

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Position Responsibilities

This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

Essential Duties:

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Listen to customers, understand their needs, and resolve customer issues
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
  • Follow the processes of the client program and perform all tasks in a courteous and professional manner
  • Utilize systems and technology to complete account management tasks
  • Accurately document and process customer claims in appropriate systems
  • Follow all required scripts, policies, and procedures
  • Utilize knowledge base and training to accurately answer customer questions
  • Comply with requirements surrounding confidential information and personal information
  • Appropriately escalate customer issues with the managerial team
  • Escalate customer issues to the appropriate staff and managerial for resolution as needed
  • Ensure first call resolution through problem solving and effective call handling
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements
Candidate Qualifications

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience
Conditions of Employment

All MCI Locations:

  • Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Diversity and Equality

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (

Not Specified
Human Resources Business Partner II
✦ New
🏢 MCI
Salary not disclosed
Savannah, GA 1 day ago
Human Resource Business Partner

MCI is a leading business process outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Whether you're looking to expand your HR expertise or launch a meaningful career, this is your opportunity to grow with a rapidly expanding organization. We are seeking an experienced Human Resource Business Partner to help drive our people initiatives, deliver outstanding internal HR support, and enhance our HR processes.

The ideal candidate is a confident public speaker, personable, creative, dependable, and committed to excellence. Experience in call center operations or client services is highly valued.

This is a full-time, on-site position requiring attendance at one of our local office locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive contests.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Position Responsibilities

This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions.

Key Responsibilities:

  • Provide general HR support in collaboration with operations teams
  • Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives
  • Align HR strategies with business objectives and recommend improvements
  • Promote employee engagement through a proactive, hands-on approach (including remote interactions)
  • Adapt to a fast-changing work environment influenced by economic and policy shifts
  • Drive innovation in HR practices and process improvements
  • Lead employee relations, retention, and recognition programs
  • Manage a high-volume workload and multiple priorities effectively
  • Demonstrate strong organizational and interpersonal skills
Candidate Qualifications

Wonder if you are a good fit for this position? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles.

  • Minimum 1 year of experience in an HR Business Partner or related HR/operations role
  • Some undergraduate-level education
  • Excellent interpersonal and communication skills
  • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • Familiarity with training tools and techniques
  • Strong conflict resolution skills (including employee and customer-related issues)
  • Effective time management, planning, and multitasking abilities
  • Strong written and verbal presentation skills
  • Ability to thrive in a fast-paced, professional environment
  • Skilled in planning, coordination, and adapting to various learning styles
  • Comfortable giving and receiving constructive feedback
  • Ability to prioritize tasks and meet deadlines efficiently

Preferred Qualifications:

  • Experience in military or government (local, state, or federal) environments
  • Background in contact center operations
  • Degree from an accredited two- or four-year college or university
  • SHRM-SCP or equivalent HR certification
Conditions of Employment

All MCI Locations:

  • Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation Details

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Diversity and Equality

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About MCI (Parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact

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