Jobs in Richardson Collin County, TX

Job Summary:

The Practice Director is a strategic leader responsible for driving the growth, profitability, and operational excellence of a specialized staffing practice. This role combines business development, client relationship management, and team leadership to deliver high-quality staffing solutions that meet client needs and exceed expectations.

Essential Duties

Strategic Sales Leadership

• Develop and execute sales strategies aligned with the practice industry trends and client needs.
• Analyze market data, competitor landscapes, and client feedback to refine go-to-market approaches, identify new revenue streams, and drive business development initiatives.

Market and Client Insight Integration

• Monitor and interpret key industry and client trends.
• Translate industry and client trends into actionable strategies that enhance service offerings and address critical client challenges.

Operational and Delivery Excellence

• Define and uphold standards for high-quality delivery across staffing, consulting, and managed services.
• Establish and monitor KPIs related to project execution, client satisfaction, and team performance.

Team Leadership and Talent Development

• Build, lead, and mentor a high-performing team of recruiters, consultants, and account managers.
• Foster a culture of innovation, accountability, and client-centric service.

Client Relationship Management

• Cultivate and maintain strategic relationships with clients within the practice industry.
• Act as a trusted advisor, delivering tailored solutions and thought leadership to drive client success.

Performance Management and Growth

• Set and track goals for revenue, client retention, and operational efficiency.
• Collaborate with executive leadership to align practice growth with broader organizational objectives.

Innovation and Thought Leadership

• Stay ahead of industry trends through active participation in conferences and professional networks.
• Promote the adoption of advanced technologies, such as AI-driven recruiting platforms, to enhance service delivery and scalability.

Job Skills & Requirements

• Bachelor’s degree in Business, or practice-related field (Master’s preferred).
• 5+ years of experience in a sales leadership role.
• 10+ years of experience within the IT and/or Professional services staffing industry
• Proven track record of growing a staffing practice or business unit.
• Strong understanding of the [industry/vertical] labor market and trends.
• Excellent communication, negotiation, and relationship-building skills.
• Proficiency in CRM and ATS platforms (e.g., Bullhorn, Salesforce).
• Entrepreneurial mindset with a passion for building and scaling teams.
• Data-driven approach to problem-solving and performance management.
• Ability to thrive in a fast-paced, client-focused environment.
• Willingness to travel as needed (up to 30%) and work in a hybrid/remote environment

Job Title: Ocean Freight Forwarding Supervisor

Employment Type: Direct Hire

Location: Plano, TX (Hybrid – 3 days in office, 2 days remote)

Schedule: Monday – Friday, 9:00 AM – 5:00 PM, 1-hour lunch

Salary: $65,000 – $72,000 per year

Benefits: Comprehensive benefits package plus discretionary bonus

Position Overview

Wheeler Staffing Partners is seeking an experienced Ocean Freight Forwarding Supervisor to lead daily international freight forwarding and logistics operations. This role is responsible for supervising freight forwarding specialists and ensuring efficient, compliant, and cost-effective handling of import and export shipments across multiple transportation modes, including ocean, air, rail, and ground transportation.

The Freight Forwarding Supervisor plays a key leadership role in overseeing shipment coordination, ensuring regulatory compliance, maintaining strong carrier and client relationships, and driving operational excellence. The ideal candidate has extensive freight forwarding experience, ocean freight expertise, and proven leadership experience in international logistics operations.

Key Responsibilities

Freight Forwarding Operations

• Oversee end-to-end international freight forwarding operations, including import and export shipments via ocean, air, rail, and ground transportation

• Ensure freight forwarding specialists follow established procedures and operational standards

• Independently manage freight forwarding activities for assigned customer accounts

• Monitor shipment progress and ensure timely and accurate communication with customers and internal teams

• Review shipment documentation and audit data entry for accuracy and compliance

• Assist team members in resolving shipment delays, escalations, and operational issues

• Ensure timely completion of outstanding operational tasks and customer requests

Team Leadership and Supervision

• Supervise, train, and mentor freight forwarding specialists

• Conduct performance reviews and provide coaching and feedback to support team development

• Ensure team members are cross-trained to maintain operational continuity

• Support onboarding and training of new freight forwarding staff

• Promote accountability and ensure team adherence to operational standards

Customer and Carrier Relationship Management

• Maintain strong relationships with carriers, vendors, and overseas agents

• Monitor customer service quality and ensure timely responses to customer inquiries

• Assist in resolving escalated customer service or logistics coordination issues

• Support relationship-building efforts to maintain high customer satisfaction

Compliance and Regulatory Oversight

• Ensure compliance with global trade regulations, customs requirements, and applicable transportation regulations

• Ensure accurate handling of shipping documentation and regulatory compliance requirements

• Maintain adherence to internal compliance policies and industry standards

Financial and Administrative Responsibilities

• Review and approve freight rates to ensure cost efficiency and profitability

• Audit billing, invoices, and payment records for accuracy

• Prepare invoices and assist with profit margin tracking for assigned accounts

• Process payments with vendors, carriers, and international partners

• Support financial reporting and operational performance tracking

Process Improvement

• Identify opportunities to improve operational efficiency and workflows

• Develop and maintain standard operating procedures

• Support continuous improvement initiatives to enhance operational performance and service quality

Required Qualifications

Education

• Bachelor’s degree in logistics, supply chain management, or a related field preferred

OR

• Minimum of five years of freight forwarding experience in lieu of a degree

Experience

• Minimum of five years of freight forwarding experience, including international export operations

• Ocean freight forwarding experience required

• Minimum of two years of supervisory or leadership experience

• Minimum of two years of experience using freight forwarding management software

• Experience coordinating shipments across multiple transportation modes

Preferred Qualifications

• Experience using freight forwarding logistics systems

• Japanese language proficiency preferred

• Experience managing freight forwarding teams

• Experience working in international logistics operations

Required Skills and Competencies

• Strong leadership and team management skills

• Excellent communication, negotiation, and interpersonal skills

• Strong problem-solving and decision-making abilities

• Strong attention to detail and organizational skills

• Knowledge of international shipping documentation and freight forwarding procedures

• Understanding of global trade regulations and customs compliance requirements

• Proficiency with logistics systems and shipment tracking tools

• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook

• Ability to manage multiple priorities in a fast-paced environment

• Strong customer service and relationship management skills

Work Environment

• Office-based or hybrid work environment depending on location

• Frequent use of logistics software, computer systems, and communication tools

• Ability to manage multiple shipments and operational priorities simultaneously

Why Work with Wheeler Staffing Partners?

Wheeler Staffing Partners is a trusted staffing and recruiting firm dedicated to connecting top talent with exceptional career opportunities. We take a personalized approach to every placement, ensuring alignment between your skills, experience, and career goals. Our team provides ongoing support, career guidance, and access to exclusive opportunities with leading employers nationwide. When you partner with Wheeler Staffing Partners, you gain a dedicated advocate committed to helping you succeed and grow in your career.

Architecture & Engineering Manager

5G is changing the world. Be part of that change. MD7, a digital infrastructure consultancy, is seeking a passionate Architecture & Engineering Manager to play a pivotal role in our continued expansion.

CONDITIONS

Location: Allen, Texas

Travel: 5%

Employment Type: Full-time, Permanent

Compensation: Starting at $100,000 + Dependent on Experience (DOE)

IN A NUTSHELL

The A&E Manager is responsible for preparing detailed architectural and engineering drawings and specifications for MD7 clients within the telecom industry. The A&E Manager will ensure all drawings follow company standards and state and local codes and ordinances. Additionally, the A&E Manager will attend site visits as necessary to obtain field measurements and photos to complete the drawings. The A&E Manager will ensure compliance and delivery on all telecommunication projects, in such a manner as to provide the highest quality of services to MD7 customers.

DAY-TO-DAY

• Leads and supports a team to achieve goals through clear direction, collaboration, and accountability. Oversees daily operations while fostering growth, performance, and a positive work environment.
• Accurately and effectively prepare architectural & engineering drawings, analysis, and specifications by agreed upon deadlines.
• Ensure drawings adhere to company standards, as well as state and local codes/ordinances.
• Drive visibility into task assignments and departmental progress via MD7’s proprietary reporting platforms.
• Support Director of Architecture & Engineering as needed for projects and special assignments
• 50% Preparation of architectural & engineering drawings, analysis, and specifications utilizing AutoCAD, Adobe Photoshop, and other proprietary calculation sheets.
• 15% Modify drawings and analysis per redline mark-ups from A&E staff.
• 15% Ensure drawings are following company standards and state and local codes and ordinances.
• 10% Manage departmental workflows, including tracking, task assignment, and performance reporting
• 5% Attend field site walks to obtain site measurements and photos of field conditions.
• 5% Perform other duties and responsibilities as required by Director of A&E Operations.

DO YOU BRING?

• Certification in technical drafting (preferred not required)
• Active professional license with plan-stamping authority (preferred not required)
• Experience preparing architectural, electrical, and structural drawings for wireless carriers within the telecom industry, as well as EV infrastructure projects
• Experience creating construction drawings
• Good working knowledge of architectural and engineering practices, methods, and procedures.
• Experience with AutoCAD or other CAD software. Proficiency with AutoCAD tools, including Fields, Dynamic Blocks, and Design Center.
• Advanced knowledge and experience with AutoCAD or other CAD software.
• Advanced Excel skills for calculations and organization.
• Advanced skill level with computer software programs, such as Microsoft Office (including Outlook and Word).
• Ability to manage one’s own time and to properly prioritize tasks to complete projects accurately and on time, consistently.
• Strong attention to detail and accuracy required.
• Able to sit, research and process documents on a computer for long periods at a time required.

We understand that you may not meet all the requirements. But if you bring the right level of commitment and enthusiasm, we believe we can achieve great things together. If you require reasonable accommodations to make your application process more comfortable, please email our recruiting team at , so we can support you accordingly.

BENEFITS

Time Off - We know the importance of work-life balance.

• 2 weeks of Vacation Time to start and grow throughout tenure
• 13 Paid Holidays
• 40+ hours of Sick Time

Rewards & Recognition - We value performance and celebrate success.

• Shoutouts on our newsletter
• Weekly Friday Huddle Recognitions

Health & Wellbeing- We take your wellbeing seriously.

• Comprehensive health, dental, vision insurance
• Voluntary coverages (Pet insurance, Long-Term Disability, Short-term Disability, Life Insurance and MORE!)
• On-site gym in office building
• Monthly company lunches and breakfast
• Private Wellness rooms
• Employee Assistance Program (EAP) – anonymous third-party support

Culture & Community- Work should be fun, meaningful, and connected.

• Monthly engagement activities
• Company-wide volunteer events for opportunities to give to your local community

Growth & Development- Your career is important to us.

• Internal career development opportunities
• Mentorship Program

Location

• Work from our prime Allen, TX office – right in the heart of the action

MD7 Core Values

Our Vision and Core Values are both foundational and aspirational at the same time. We never quit striving to improve. We’re always looking to recruit exceptional talent that shares these values as well.

Respect for the Individual

Balanced Life

Giving Back

Continuous Improvement

Extreme Service

Integrity

We want to be able to continuously innovate to empower success. That’s why, in addition to exciting career opportunities throughout the world, we also provide the best training in the industry.

Disclaimer

MD7 is an Equal Opportunity Employer. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

If you need assistance or an accommodation due to a disability, please contact us at

Position: Administrative Assistant

Location: Plano, TX (near the Tollway & Spring Creek)

Schedule: Full-time, on-site

We are looking for a Customer Service Rock Star to join our team as an Administrative Assistant.

If you are seeking a fast-paced, fun, and family-oriented environment with amazing colleagues, this is the job for you!

Our company, Flight Crew International, hires pilots, flight attendants and other aviation professionals for the world's major aircraft operators and Fortune 500 companies and the growth of our organization has created a unique opportunity for the right individual. The ideal candidate will be a role up your sleeve type of individual who will work hard, enjoys helping and talking to people, is professional and reliable.

Role Overview

The Administrative Assistant will provide administrative support to leadership and the team to ensure daily operations are efficient. They will also help organize and track projects, tasks, and office initiatives. If you're interested, this can convert into a full-time role!

We are looking for someone who is:

• Fun, Outgoing and Up-beat Personality
• A leader and has an Entrepreneurial Spirit
• Competitive, Aggressive and Willing to go the Extra Mile
• Natural Problem-Solver
• Hard-Working, Energetic, and a Go-Getter
• Excellent Communication Skills
• Excellent Attention to Detail and Organization Skills
• Very Comfortable Calling and Meeting Candidates
• Respectful and Professional to Clients and Colleagues
• Has the ability to Have Fun at work while Achieving Goals
• Previous pilot recruitment, aviation, and/or customer service experience

Position Details:

• Work in a team, side-by-side with your colleagues, sharing information and helping each other to ensure new hires are getting placed on time
• Stay incredibly organized
• Work fast and be accountable
• Manage schedules, meetings, travel, and office operations for leadership.
• Track action items and maintain professional communications.
• Support CRM/ATS updates, workflows, and operational initiatives.
• Assist with marketing, technology, and system tasks.
• Coordinate onboarding, training, and team projects.

Skills:

• You have to be able to write and speak clearly and professionally
• You must multi-task and prioritize and be efficient
• You have to be meticulous
• You have to document, track, and monitor candidates incredibly closely
• You cannot be lazy in regards to work load or details
• You have to be organized
• You have to be able to have fun, laugh and have a good time

Why Join Us

• Be part of a growing aviation company with new and exciting business lines.
• Work with leadership and cross-functional teams.
• Opportunity to grow your skills in operations, coordination, and project support.
• Collaborative, energetic, and supportive team environment.

Job Title: Senior Eclipse RCP/SWT AEM Engineer (Scientific/Geology)

Location: Plano, TX (5 Days Onsite)

Type: Full time

We’re hiring a Senior Eclipse RCP/SWT Engineer to build high-performance Java thick-client desktop applications for geoscience professionals. This role focuses on responsive UI/UX design, multithreading, and implementing complex scientific algorithms in Eclipse RCP using OSGi, SWT, and JFace.

What You’ll Do:

• Design rich desktop UIs with Eclipse RCP (perspectives, views, editors, commands/handlers).
• Build modular OSGi architectures and manage services/dependencies.
• Implement background processing using Eclipse Jobs API to keep UI responsive.
• Optimize performance for large datasets and long-running computations.
• Apply applied mathematics (geometry, regression, derivatives) in scientific workflows.
• Collaborate with product/UX teams to deliver intuitive geology-focused tools.

What You Bring:

• 10+ years software engineering experience; 7+ years Eclipse RCP.
• Strong OSGi, SWT/JFace, and Core Java (multithreading/concurrency).
• Experience handling UI thread safety and performance tuning.
• Applied mathematics background for scientific applications.
• Geology/Geoscience domain experience preferred.

Onsite in Plano, TX | Contract Role

#Java #EclipseRCP #OSGi #SWT #JFace #DesktopDevelopment #ScientificSoftware #Geoscience #Multithreading #Hiring #OIL #Gas #ONG #LNG #Energy

Electrical Manager- EV Charging

Be part of that change. MD7, a mobile infrastructure consultancy, is seeking a passionate leader who can assist us in delivering a high-quality experience to every client, every time.

CONDITIONS

Location: Allen, Texas (Hybrid)

Travel: 25-35%

Employment Type: Full-time, Permanent

Compensation: Commensurate with experience, starting at $100,000 annually

IN A NUTSHELL

The Electrical Manager will be responsible for managing both the design and construction execution of electric vehicle supply equipment (EVSE) projects. This role ensures the safe installation, compliance, and operation of electrical systems at EV charging sites while acting as a construction manager overseeing field execution, contractors, and schedules.

The Electrical Manager will collaborate closely with MD7’s site acquisition, zoning, engineering, construction, utilities, and general contractor partners to ensure successful project delivery.

DAY-TO-DAY

• Serve as both Electrical Lead and Construction Manager for EV charging projects
• Conduct site assessments to evaluate existing electrical infrastructure and recommend required upgrades
• Prepare preliminary utility designs
• Review final utility designs received from power company and implement into overall design
• Request, receive and evaluate construction bids
• Manage electrical design for EVSE installations, including load calculations, equipment selection, and system layout
• Oversee construction execution to ensure projects are built per design, code, and schedule
• Coordinate with utilities, inspectors, and contractors to resolve field issues
• Ensure all installations meet applicable electrical codes, safety standards, and regulatory requirements
• Perform site walks and inspections as needed
• Maintain tracking reports, schedules, and construction documentation
• Provide technical and construction support throughout EVSE installation
• Support continuous improvement of MD7’s EV construction processes and stay current on EV charging technology, electrical codes, and industry trends
• Review and approve electrical plans prepared by internal or external teams

DO YOU BRING?

• Licensed Journeyman Electrician (required)
• Strong analytical, problem-solving, and communication skills
• Ability to prioritize and work independently with minimal supervision
• Exceptional attention to detail
• Proficiency in Microsoft Outlook, Excel, and Word
• Deep understanding of electrical systems, construction practices, and applicable codes
• Proven experience acting as a construction manager or field lead on electrical projects
• Experience in electrical installation, design, and construction oversight (required)

We understand that you may not meet all the requirements. But if you bring the right level of commitment and enthusiasm, we believe we can achieve great things together. If you require reasonable accommodations to make your application process more comfortable, please email our recruiting team at , so we can support you accordingly.

BENEFITS

Time Off - We know the importance of work-life balance.

• 2 weeks of Vacation Time to start and grow throughout tenure
• 13 Paid Holidays
• 40+ hours of Sick Time

Rewards & Recognition - We value performance and celebrate success.

• Shoutouts on our newsletter
• Weekly Friday Huddle Recognitions

Health & Wellbeing- We take your wellbeing seriously.

• Comprehensive health, dental, vision insurance
• Voluntary coverages (Pet insurance, Long-Term Disability, Short-term Disability, Life Insurance and MORE!)
• On-site gym in office building
• Monthly company lunches and breakfast
• Private Wellness rooms
• Employee Assistance Program (EAP) – anonymous third-party support

Culture & Community- Work should be fun, meaningful, and connected.

• Monthly engagement activities
• Company-wide volunteer events for opportunities to give to your local community

Growth & Development- Your career is important to us.

• Internal career development opportunities
• Mentorship Program

Location

• Work from our prime Allen, TX office – right in the heart of the action

MD7 Core Values

Our Vision and Core Values are both foundational and aspirational at the same time. We never quit striving to improve. We’re always looking to recruit exceptional talent that shares these values as well.

Respect for the Individual

Balanced Life

Giving Back

Continuous Improvement

Extreme Service

Integrity

We want to be able to continuously innovate to empower success. That’s why, in addition to exciting career opportunities throughout the world, we also provide the best training in the industry.

Disclaimer

MD7 is an Equal Opportunity Employer. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

If you need assistance or an accommodation due to a disability, please contact us at

This is for the 2 School Year

Primary Purpose:

• Demonstrate professional leadership and communication both within Campus Special Education department and outside of the department.
• Act as the point person to coordinate campus Special Education services.
• Assist all teachers assigned to campus in performing their teaching and related duties regarding students that receive Special Education services.

Qualifications:

Education/Certification:

• Bachelor’s degree from an accredited college or university required
• Master’s degree in Education from an accredited college or university preferred
• Valid Texas Teacher Certification in Special Education required
• Valid Texas Teacher Certification in one of the following required: Elementary or Middle School Generalist OR Core Subjects EC-6 OR Core Subjects 4–8 OR Other valid Texas teaching certificate appropriate for the grade levels K-8

Special Knowledge/Skills:

• Knowledge of current trends in special education
• Experience in coordination and development of Special Education Department activities
• Knowledge of resources, both within and beyond the school charter
• Knowledge of Individual Education Plan (IEP) meeting facilitation
• Expert knowledge of special needs of students in assigned area
• Expert knowledge of Admission, Review, and Dismissal (ARD) Committee process and Individual
• Education Plan (IEP) goal-setting process and implementation
• Expert Knowledge of how to adapt curriculum and instruction for special needs
• Effective communication skills

Experience:

• Five years of teaching experience in Special Education
• Department Head or other leadership experience preferred

Major Responsibilities and Duties:

Instructional Strategies

1. Collaborate with students, parents, and other members of staff to develop IEP through the ARD

Committee process for each student assigned.

2. Implement an instructional, therapeutic, or skill development program for assigned students and show written evidence of preparation as required.

3. Conduct assessment of student learning styles. Plan and use appropriate instructional and learning strategies, activities, materials, and equipment that reflect an understanding of the learning styles and needs of students assigned.

4. Present subject matter effectively and according to guidelines established by IEP. Employ a variety of instructional techniques and media including technology to meet the needs and capabilities of each student assigned

5. Work cooperatively with classroom teachers to modify regular curricula as needed and assist special education students in regular classes with assignments.

6. Participate in ARD Committee meetings on a regular basis.

7. Participate in selection of books, equipment, and other instructional media. Student Growth and

Development

8. Conduct ongoing assessments of student achievement through formal and informal testing.

9. Provide or supervise personal care, medical care, and feeding of students as stated in IEP.

10. Assume responsibility for extracurricular activities as assigned. Sponsor outside activities approved by campus principal.

11. Consult district and outside resource people regarding education, social, medical, and personal needs of students.

Classroom Management and Organization

12. Create classroom environment conducive to learning and appropriate for the physical, social, and emotional development of students.

13. Manage student behavior and administer discipline including intervening in crisis situations and

physically restraining students as necessary according to IEP.

14. Consult with classroom teachers regarding management of student behavior according to IEP.

15. Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities.

16. Plan and assign the work of teacher aide(s) and volunteer(s) and oversee completion.

Other

17. Establish and maintain open communication by conducting conferences with parents, students,

principals, and teachers.

18. Maintain professional relationships with parents, students, and colleagues.

19. Participate in staff development activities to improve job-related skills.

20. Keep informed of and comply with federal, state, district, and school regulations and policies for special education teachers.

21. Compile, maintain, and file all physical and computerized reports, records, and other documents required.

22. Attend and participate in faculty meetings and serve on staff committees as required.

Additional Duties:

23. Any and all other duties as assigned by your immediate supervisor.

Supervisory Responsibilities:

None

Mental Demands/Physical Demands/Environmental Factors:

• Tools/Equipment Used: Personal computer and peripherals, and other instructional equipment
• Posture: Prolonged standing; frequent kneeling/squatting, bending/stooping, pushing/pulling, and twisting
• Motion: Frequent walking
• Lifting: May require regular heavy lifting (45 pounds or more) and positioning of students with physical disabilities, control behavior through physical restraint, assist non-ambulatory students, and lift and move adaptive and other classroom equipment; may work prolonged or irregular hours.
• Environment: Exposure to biological hazards
• Mental Demands: Maintain emotional control under stress

2nd Shift Production Manager

Location: Garland, TX

Schedule: Monday–Thursday | 3:00 PM – 2:00 AM

A growing U.S.-based custom commercial foodservice equipment manufacturer is seeking a 2nd Shift Production Manager to lead evening operations at its Garland, TX facility. This is a hands-on leadership role overseeing stainless steel fabrication and final assembly in a fast-paced, build-to-order environment. The Production Manager will oversee shop floor operations across sheet metal fabrication, welding, polishing, refrigeration, electrical, and final assembly. This leader will drive safety, quality, on-time delivery, and continuous improvement initiatives while maintaining strong communication across shifts and departments. This position reports directly to the Director of Manufacturing, who oversees day shift operations. Strong cross-shift alignment and communication will be critical to success.

Key Responsibilities

• Lead and develop a team of 20–40 production employees
• Oversee stainless steel fabrication and assembly operations
• Ensure production goals are met for volume, quality, cost, and safety
• Manage production schedules and workflow to support on-time delivery
• Drive continuous improvement initiatives and operational efficiencies
• Maintain strong cross-shift communication and team accountability
• Monitor and report on KPIs and production metrics

Qualifications

• 5+ years of leadership experience in a manufacturing environment
• Hands-on sheet metal fabrication experience required
• Strong working knowledge of CNC equipment including lasers, brake presses, tubing cutters, and routers
• Ability to read and interpret blueprints and technical drawings
• Experience managing KPIs related to production performance
• Proficiency with MRP systems and Excel or Google Docs
• Bilingual (English/Spanish) preferred

Preferred Background

• Ideally, candidates will have experience in a stainless steel manufacturing environment utilizing CNC machinery, with direct experience in commercial food display or foodservice equipment manufacturing considered highly desirable.
• Candidates with stainless steel factory experience outside of food display equipment will still be strongly considered and viewed as having a competitive advantage.
• Experience exclusively in millwork or wood fabrication environments would be considered less aligned with the needs of this role, though not automatically disqualifying.
• This is an excellent opportunity to join a growing manufacturer where leadership presence on the floor and operational expertise directly impact company performance.

*This is an onsite position in our office in Richardson, Texas

JOB SUMMARY

The Business Analyst (BA) is responsible for analyzing business needs, gathering and documenting requirements, and collaborating with stakeholders to design effective solutions or the Financial Services Industry. This role collaborates across departments, including project managers, product managers, SDLC staff (development, quality assurance, UX), and other Line of Business product management on cross-LOB initiatives. , Contributes to the full product lifecycle—from ideation and design to implementation and enhancements. The role scales in responsibility and complexity based on experience level, from entry-level to leadership.

TIME ALLOCATION

• Requirements Gathering & Analysis - 35%
• Solution Design & Documentation - 30%
• Stakeholder Collaboration & Communication - 20%
• Testing Support & Validation - 10%
• Process Improvement & Team Support - 5%

EXPECTED WORK AND PERFORMANCE (ESSENTIAL FUNCTIONS)

Job duties and responsibilities include the following for customer implementation and internal R&D projects. Other duties may be assigned as needed.

• Gather, analyze, and document business, functional, and non-functional requirements.
• Translate business needs into clear, actionable specifications.
• Create use cases, process flows, and functional solution designs.
• Collaborate with subject matter experts (SMEs), developers, and QA teams.
• Facilitate and participate in scope and design sessions.
• Validate requirements with stakeholders and obtain approvals.
• Maintain traceability of requirements throughout the project lifecycle.
• Contribute to or lead process improvement initiatives.

QUALIFICATIONS

• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field.
• Retail Banking work experience and / or Business Analyst experience
• Experience in financial services or banking, retail banking preferred.
• Prior programming or technical background is a plus.
• Able to travel to customer sites or industry events up to 15% of the time.

REQUIRED SKILLS/EXPERIENCE/KNOWLEDGE

• Proficiency in requirements gathering, analysis, and documentation.
• Understanding of SDLC and methodologies.
• Strong analytical thinking and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively.
• High degree of IT Automation literacy including:
• The ability to recognize, understand, and effectively use technology concepts in your day-to-day job functions including training, implementation, and testing
• A general understanding of data constructs (where is data stored, what systems “own” the data, what is the availability of data and KPI’s numerical interpretation)
• Analytical Skills - strong quantitative analytical and critical thinking skills

ATTENDANCE/WORK LOCATION

The position is based in our Richardson, TX Headquarters . Daily physical presence in the office is required for interaction with co-workers, attending meetings, and for collaboration on projects.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand, walk; sit stationary; constantly operate computer keyboarding and office equipment. talk or hear, to communicate with employees, and/ or customers (must be able to exchange accurate information in various situations). The employee is required to regularly communicate with other employees, confer or coordinate with other employees. The employee is required to evaluate, edit, revise, update, and provide solutions to critical data development and solutions. While performing their duties the candidate must be able to travel overnight, including occasional weekends.

DISCLAIMER

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• bilingual English + Spanish or Korean language requirement
  
  

• 5+ years of experience in business analysis, data modeling/analysis, or a similar role.
• Bachelors degree Data Analytics, Statistics, CS, BA, or related field.
  
  

• Able to extract valuable insights and create informative dashboards, reports, and presentations tailored for different levels of management by utilizing advanced data analysis tools and visualization software such as SQL, Power BI, Tableau.
• Responsible for gathering and organizing data from various sources, including both internal and external databases.
• Optimize existing BI solutions for performance and scalability.
• Monitor key performance indicators (KPIs) and other essential business metrics to track progress and identify areas for improvement.
• Conducts thorough analyses of the company's current performance, market trends, and industry benchmarks.
• Provide valuable inputs for strategic planning and decision-making processes.
• Offer insightful recommendations for potential business opportunities and cost-saving measures, ensuring that the organization remains competitive and efficient.
• Facilitate seamless coordination and alignment among different departments by fostering strong relationships and maintaining open lines of communication.
• Identifying areas where business operations can be improved by leveraging their expertise in data analytics and process optimization.
• Propose innovative solutions and implement appropriate tools and systems to enhance productivity and streamline reporting procedures.
• Provide training and support to end-users on BI tools and data interpretation.
  
  

• 5+ years of experience in business analysis, data modeling/analysis, or a similar role.
• Bachelors degree Data Analytics, Statistics, CS, BA, or related field.
  
  

• Proficiency in data analysis tools and software for dashboard development (such as Power BI, SQL, Tableau, Excel) is essential.
• Strong analytical and problem-solving skills, along with excellent communication and presentation abilities, are crucial for success in this position. Attention to detail and high organizational skills are equally important.
• Analytical thinking, strategic planning, collaboration and teamwork, results-oriented mindset, adaptability to change.
• Familiarity with statistical testing, modeling, forecasting, and project management principles is beneficial. Knowledge of ERP systems, particularly SAP, is advantageous.