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Agency Experience Lead
At Plymouth Rock, we’re reimagining how independent agents quote, service, and grow their business. As an Agency Experience Lead, you will identify and analyze technology trends, conduct competitive benchmarking, and bring forward recommendations that support the needs of partner agents to influence close rate and be seen as our agents’ carrier of choice.
You’ll collaborate with teams across the Marketing, Customer Solutions, Underwriting, Product, Digital, and Claims teams to deeply understand agent workflows and anticipate how technology must evolve to meet shifting industry needs.
- Key Responsibilities
- Strategic Technology Planning
- Identify process and technology trends to determine how they can be leveraged to create a competitive advantage. This includes a forward-looking perspective on process evolution and anticipating changes in agent workflows and customer expectations.
- Support technology roadmap development that aligns with business objectives and positions our systems for future evolution.
- Conduct competitive benchmarking to assess where we stand in the market and how competitors are leveraging technology that influence purchase habits.
- Evaluate and manage relationships with third-party technology providers (e.g., agency management systems, comparative raters, digital servicing platforms).
- Monitor emerging insurtech trends, tools, and startups that could benefit the independent agent channel.
- Pilot innovative solutions in partnership with select agencies.
- Provide ad hoc analysis and support various strategic business initiatives.
- Business Analysis & Requirements
- Act as a bridge between business and technical teams, ensuring system enhancements align with the needs of our independent agents and drive measurable improvement.
- Lead requirements-gathering sessions with stakeholders and document current and future-state workflows.
- Translate business needs into clear requirements, including process flows, user stories, and use cases.
- Support User Acceptance Testing (UAT), training, and monitor and evaluate implemented solutions to ensure they meet business outcomes.
- Develop communication, training, and adoption strategies to ensure technology is embraced, not just implemented.
Qualifications
- Bachelor’s degree in Business, Information Systems, Technology, or related field.
- 5+ years experience in business analysis or technology strategy (insurance experience required).
- Direct experience working with or supporting independent insurance agencies, with a deep understanding of their workflows, systems, and operational challenges.
- Analytical and critical thinking skills.
- Communication skills and ability to work cross-functionally.
- Self-motivated, intellectually curious, and passionate about using technology to enhance agent and customer experiences.
- Strong familiarity with agency management systems, comparative raters, and digital servicing platforms used in the independent channel are strongly preferred.
Salary Range:
The pay range for this position is $70,000 to $105,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
Benefits & Perks:
- Paid time off
- Free onsite gym at our Boston location
- Tuition reimbursement
- Low cost and excellent health insurance coverage options that start on Day 1 (medical, dental, vision)
- Robust health and wellness programs
- Auto and home insurance discounts
- Matching donation opportunities
- Annual 401(k) employer contribution
- Various Paid Family leave options including Paid Parental Leave
- Resources to promote professional development
- Convenient locations and pre-tax commuter benefits
About the Company
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
The opportunity
Delaware North Sportservice is hiring part-time Restaurant Spares to join our Legends Restaurant team at TD Garden in Boston, Massachusetts. As a Restaurant Spare, you will be responsible for performing a variety of duties such as Busser, Server, or Runner so you will need excellent time management skills as well as the ability to set priorities and quickly respond to changing needs within a dining room or guest services environment.
You must be able to work flex schedule, nights, weekends, holidays, event based.
Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.
If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply now.
Pay
$15.10 - $15.10 / hour
Information on our comprehensive benefits package can be found at .
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
What will you do?
- Check-in with management for daily assignments and attend pre-shift briefing
- Maintain cleanliness and sanitation of the dining room
- Remove dirty dishes, silverware, and empty glasses from guest tables between courses and after guests depart
- Reset tables once guests leave according to floor plan or instructions from management
- Assist in counting china, glass, silver, and linen
More about you
- At least one year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume
- Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed
- 1 year of Front Of House experience preferred
Physical requirements
- Ability to lift, balance, and move large food trays, weighing up to 35 pounds, for set-up, service, and clean-up
- Constant standing, walking, bending, reaching, and repetitive motions; may include walking up and down stairs
- Ability to maneuver between tables and around corners
Shift details
Evenings
Holidays
M-F
Weekends
Events
Who we are
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
This Jobot Job is hosted by: Courtney Labonte
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Salary: $125,000 - $140,000 per year
A bit about us:
We are a nationally recognized Acute Rehab Hospital.
Our growing team is looking for a Night Shift Charge Nurse / Supervisor.
For more information contact: , 949-996-5645
Why join us?
Recognized as one of the "World's Most Admired Companies" and Forbes "100 Best Companies to Work For." We offer industry leading benefits and unlimited career growth.
* Comprehensive Medical, Dental, & Vision
* Competitive Salaries
* Tuition Reimbursement
* Flexible Spending Accounts
* 401k with Match
* Close-knit Team Environment
* Vibrant Culture
Job Details
Night Shift Charge Nurse / Supervisor:
The Charge Nurse/Supervisor will oversee the administrative and clinical operations ensuring high quality patient care. The Nurse Supervisor will provide leadership and support to the nursing staff, ensure compliance, and foster a strong work culture.
Qualifications:
* BSN Degree required
* Must be a Registered Nurse with recent inpatient / acute care hospital experience (3+ year)
* Qualified candidates will have at least 2 years supervisory experience as a Charge Nurse, Supervisor, Team Lead, Coordinator, House Supervisor, or equivalent
* Experience with conflict resolution, staffing, schedules, accountability for patients and staffing results, ensuring compliance, etc.
* Active MA license
* ACLS & BLS Certified
* CRRN preferred or eligible to obtain within 1 year of hire
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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Imagine a career that truly takes you places, where you get to travel and meet new people every day along the journey. For 100 years, our Greyhound Drivers have been the heart and soul of our company, serving the transportation needs of communities across the nation. Do you enjoy meeting new people and have a passion for safety and the customer experience? Interested in a job that pays you to travel? Come join us in serving America's passengers as we continue our legacy of putting the wheels in motion.
Responsibilities:- Operate a bus in a safe and efficient manner, adhering to traffic laws and safety regulations
- Follow designated routes and schedules, making necessary adjustments when required
- Ensure the safety and comfort of passengers by providing assistance when needed
- Perform pre-trip and post-trip inspections to ensure the bus is in good working condition
- Report any maintenance issues, accidents, or incidents to the appropriate authorities
- Assist passengers with boarding, exiting, and securing their personal belongings
- Follow emergency procedures and respond to incidents in accordance with company protocols
- Keep records of miles driven, fuel usage, and other required documentation
- Stay updated on company policies and safety procedures
- Fully Licensed with Class A or B Commercial Driver's License (CDL)
- Possesses Passenger 16+ endorsement and no air brake restriction
- 22 years of age or older
- Able to pass a DOT physical and pre-employment drug screen
- Full-time employment consideration only
- Ability to work varied schedule based on regional driver needs
Benefits
- Medical, Dental, and Vision Plans
- 401K with company-matched contributions
- Life Insurance
- Paid Vacation, Holidays, and Sick Days
- Free Travel Passes
- Annual Uniform Allowance
- Driver Union membership & representation
- Career Advancement Opportunities
Registered Nurse
Monte Nido Laurel Hill
Medford, MA
Monte Nido Laurel Hill, located in Medford, MA is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Monte Nido’s treatment approach focuses on the restoration of physiological and nutritional balance, implementation of healthy eating and exercise routines, elimination of harmful behaviors, and development of motivation and treatment engagement. Our objective is to help each client achieve a clear understanding of their eating and/or exercise disorder and its effect on their life, as well as an individualiz ed appreciation of what is necessary for their personal recovery.
We are seeking a Per Diem Registered Nurse (RN) to join the Monte Nido team.
Pay: $39.90-$58.80/hour depending on experience
#LI-ONSITE
Total Rewards::
Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
- Competitive compensation
- Medical, dental, and vision insurance coverage (Benefits At a Glance)
- Retirement
- Company-paid life insurance, AD&D, and short-term disability
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time off
- Professional development
- And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::- Obtaining and recording vitals as needed.
- Monitoring and reporting unusual client behavior.
- Medication administration.
- Document promptly and properly.
- Model normalized dietary habits by eating meals to completion when working during mealtimes.
- Active license as Registered Nurse (or be license-eligible).
- Experience in residential or inpatient behavioral health and mental health settings is helpful.
- Any past work with those overcoming Eating Disorders is a plus.
- Must hold active CPR/BLS prior to starting work. (We can arrange training if needed).
#montenido
Registered Nurse
Laurel Hill
Medford, MA
Monte Nido Laurel Hill, located in Medford, MA is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Monte Nido’s treatment approach focuses on the restoration of physiological and nutritional balance, implementation of healthy eating and exercise routines, elimination of harmful behaviors, and development of motivation and treatment engagement. Our objective is to help each client achieve a clear understanding of their eating and/or exercise disorder and its effect on their life, as well as an individualized appreciation of what is necessary for their personal recovery.
We are seeking a FT Registered Nurse (RN) to join the Monte Nido team.
Variable swing/evening shifts.
Pay: $39.90-$58.80/hour depending on experience
#LI-ONSITE
Total Rewards::
Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
- Competitive compensation
- Medical, dental, and vision insurance coverage (Benefits At a Glance)
- Retirement
- Company-paid life insurance, AD&D, and short-term disability
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time off
- Professional development
- And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::- Obtaining and recording vitals as needed.
- Monitoring and reporting unusual client behavior.
- Medication administration.
- Document promptly and properly.
- Model normalized dietary habits by eating meals to completion when working during mealtimes.
- Active license as Registered Nurse (or be license-eligible).
- Experience in residential or inpatient behavioral health and mental health settings is helpful.
- Any past work with those overcoming Eating Disorders is a plus.
- Must hold active CPR/BLS prior to starting work. (We can arrange training if needed).
#montenido
Residential RN
Laurel Hill
Medford, MA
Monte Nido Laurel Hill, located in Medford, MA is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Monte Nido’s treatment approach focuses on the restoration of physiological and nutritional balance, implementation of healthy eating and exercise routines, elimination of harmful behaviors, and development of motivation and treatment engagement. Our objective is to help each client achieve a clear understanding of their eating and/or exercise disorder and its effect on their life, as well as an individualized appreciation of what is necessary for their personal recovery.
We are seeking a FT Registered Nurse (RN) to join the Monte Nido team.
Variable swing/evening shifts.
Pay: $39.90-$58.80/hour depending on experience
#LI-ONSITE
Total Rewards::
Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
- Competitive compensation
- Medical, dental, and vision insurance coverage (Benefits At a Glance)
- Retirement
- Company-paid life insurance, AD&D, and short-term disability
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time off
- Professional development
- And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::- Obtaining and recording vitals as needed.
- Monitoring and reporting unusual client behavior.
- Medication administration.
- Document promptly and properly.
- Model normalized dietary habits by eating meals to completion when working during mealtimes.
- Active license as Registered Nurse (or be license-eligible).
- Experience in residential or inpatient behavioral health and mental health settings is helpful.
- Any past work with those overcoming Eating Disorders is a plus.
- Must hold active CPR/BLS prior to starting work. (We can arrange training if needed).
#montenido
Psychiatric Nurse
Laurel Hill
Medford, MA
Monte Nido Laurel Hill, located in Medford, MA is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Monte Nido’s treatment approach focuses on the restoration of physiological and nutritional balance, implementation of healthy eating and exercise routines, elimination of harmful behaviors, and development of motivation and treatment engagement. Our objective is to help each client achieve a clear understanding of their eating and/or exercise disorder and its effect on their life, as well as an individualized appreciation of what is necessary for their personal recovery.
We are seeking a FT Registered Nurse (RN) to join the Monte Nido team.
Variable swing/evening shifts.
Pay: $39.90-$58.80/hour depending on experience
#LI-ONSITE
Total Rewards::
Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
- Competitive compensation
- Medical, dental, and vision insurance coverage (Benefits At a Glance)
- Retirement
- Company-paid life insurance, AD&D, and short-term disability
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time off
- Professional development
- And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::- Obtaining and recording vitals as needed.
- Monitoring and reporting unusual client behavior.
- Medication administration.
- Document promptly and properly.
- Model normalized dietary habits by eating meals to completion when working during mealtimes.
- Active license as Registered Nurse (or be license-eligible).
- Experience in residential or inpatient behavioral health and mental health settings is helpful.
- Any past work with those overcoming Eating Disorders is a plus.
- Must hold active CPR/BLS prior to starting work. (We can arrange training if needed).
#montenido
Licensed Practical Nurse (LPN)
Laurel Hill
Medford, MA
Monte Nido Laurel Hill, located in Medford, MA is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Monte Nido’s treatment approach focuses on the restoration of physiological and nutritional balance, implementation of healthy eating and exercise routines, elimination of harmful behaviors, and development of motivation and treatment engagement. Our objective is to help each client achieve a clear understanding of their eating and/or exercise disorder and its effect on their life, as well as an individualized appreciation of what is necessary for their personal recovery.
We are seeking an Licensed Practical Nurse to join the nursing team!
Pay: $33.75-46.70/hour depending on experience
#LI-ONSITE
Total Rewards::
Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
- Competitive compensation
- Medical, dental, and vision insurance coverage (Benefits At a Glance)
- Retirement
- Company-paid life insurance, AD&D, and short-term disability
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time off
- Professional development
- And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::Obtaining and recording vitals as needed.
Monitoring and reporting unusual client behavior.
Coordination of pre-admission medical clearances.
Medication administration.
Document promptly and properly.
Liaise with medical staff.
Model healthy eating habits when working during mealtimes.
Active Practical Nurse license (or be license-eligible).
Experience in residential or inpatient behavioral health and mental health settings is helpful.
Any past work with those overcoming Eating Disorders is a plus.
Must hold active CPR/BLS prior to starting work.
#montenido
This onsite role is based in downtown Boston and will run for 3+ months at 16 flexible hours per week.
Pay is $24/hour, with flexibility around which days and whether hours are worked in full or partial days.
Job Responsibilities: Own and improve office organization systems, layout, supplies, and equipment Manage incoming packages, ongoing tidiness, and office maintenance needs Coordinate with building management on facilities issues (HVAC, lighting, repairs) Maintain a clean, well-stocked kitchen and manage food and supply procurement Serve as the primary contact for office vendors and service providers Support employees with office-related needs, questions, and basic troubleshooting Candidate Qualifications: Minimum of 3 years of office coordination, office management, or facilities experience Proven ability to independently implement and maintain organizational systems Experience managing vendors and working with building management Strong organizational, communication, and problem-solving skills Comfortable working independently in a small, mission-driven environment Proficiency with Google Workspace and basic office technology Qualified and interested candidates are encouraged to apply today for immediate consideration.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)