Information Technology Jobs in Reston, VA
45 positions found — Page 3
This position is for individuals who want to develop a side income stream while still working full time. You will test different small-scale remote opportunities, learn what works, and grow what produces results.
Youβll use the resources provided to guide you, but your path is self-driven. Over time, you might focus more on the hustles that bring the highest returns.
Responsibilities:
Review and apply different side-hustle ideas tailored for people with full jobs
Execute tasks, manage projects or gigs you select
Keep a simple record of your time vs. earnings
Iterate and improve your approach as you go
Requirements:
Stable full-time job or core commitment
Access to internet and device for remote work
Willingness to test ideas and adapt
Organization, follow-through, and consistency
Bonus Skills:
Ability to analyze which hustles are viable
Comfort with trial and error
Some prior side-gig experience (but not required)
Benefits:
Fully remote
Flexible hours
Potential to grow side income steadily
No micromanagement
Remote working/work at home options are available for this role.
This is a great opportunity for someone who enjoys solving technical problems and providing customer support while utilizing their security clearance.
Job Description: The individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology.
The role involves 8 hour shifts at the client site in Falls Church, VA.
The shifts are 7am-3pm.
Manages manual data ingests occurring on average once every 30 minute Receives and logs customer problem/request/issues by documenting the problem and updating the customers contact information.
Performs initial level of problem identification and attempts to resolve routine or basic issues using provided knowledge articles when appropriate.
Escalates to more senior team members as appropriate.
Assists with monitoring and tracking incidents.
Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
Performs incident notification and escalation of problems/request/issues to responsible party.
Performs follow up on all incidents with customer to provide exceptional customer satisfaction.
Follows defined process to document problems within tracking software and database.
Through provided training, attains knowledge of customer and customer specific business environment.
Attains an understanding of customer Service Level requirement.
Through training, attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.
Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism.
Other supporting duties, as directed.
Willingness to work overtime and varying hours as required.
Minimum Qualifications AS or BS degree in computer\information systems or related field.
2-5 years of applicable work experience Must have an active Secret security clearance Must have an active or be able to obtain Security+ Certification Must be a U.S.
citizen Must work on client-site in Fall Church, VA Industry certifications.
(A+, Network+, Microsoft, Apple, Linux, Cisco, ITIL, DoD) Knowledge of Amazon Web Services (AWS) Other Job Specific Skills Excellent customer service skills Uses a knowledge document to work independently with general supervision and maintains a high-degree of professional conduct at all times Excellent communication and interpersonal skills Good problem solving and analytical skills Proven analytical and problem-solving abilities Ability to work well within a team #cjpost The individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology.
The role involves 8 hour shifts at the client site in Falls Church, VA.
The shifts are 7am-3pm.
Manages manual data ingests occurring on average once every 30 minute Receives and logs customer problem/request/issues by documenting the problem and updating the customers contact information.
Performs initial level of problem identification and attempts to resolve routine or basic issues using provided knowledge articles when appropriate.
Escalates to more senior team members as appropriate.
Assists with monitoring and tracking incidents.
Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
Performs incident notification and escalation of problems/request/issues to responsible party.
Performs follow up on all incidents with customer to provide exceptional customer satisfaction.
Follows defined process to document problems within tracking software and database.
Through provided training, attains knowledge of customer and customer specific business environment.
Attains an understanding of customer Service Level requirement.
Through training, attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.
Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism.
Other supporting duties, as directed.
Willingness to work overtime and varying hours as required.
No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Information Technology Intern Job Description: HITT Contracting, a Washington Post Top Workplace, seeks a summer intern to join our Information Technology team from May to August in the Falls Church, VA.
headquarters office.
This entry-level intern will be exposed to a range of functions within the IT team including, providing technical support to team members, asset management, documenting processes, and tackling special projects.
The position reports to an IT team member and will be mentored/managed on a day-to-day basis by multiple members of the IT team.
Responsibilities Provide exceptional customer service to all HITT team members and leadership Maintain constant communication with team members and IT staff through resolution of problems Troubleshoot hardware and peripheral failures, such as printers, laptops, phones, etc.
Setup and administer O365 accounts and applications Configure and troubleshoot IOS devices including iPhones and iPads Create and track trouble tickets and update progress through completion Provide technical assistance on supported HITT applications and network devices Maintain documented security protocols during every aspect of IT Assist with other special projects as assigned Qualifications Pursing an undergraduate degree in Information Technology, Computer Science, Business, or a related field of study At least two years of coursework completed Exceptional customer service orientation Proven analytical, evaluative, and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Ability to conduct and direct research into IT issues and products as required Strong working knowledge of Microsoft Office.
especially PowerPoint, SharePoint, and Adobe Acrobat Ability to accurately assist with maintaining IT asset inventory A self-starter with a can-do attitude, organized and efficient Willingness to go the extra mile and give even the smallest tasks a high level of attention and effort Must have strong verbal and written communication skills HITT Contracting is an equal opportunity employer.
We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.
All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
We value a respectful, inclusive workplace where everyone has the opportunity to succeed.
HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
About Us
RoboMQ is a SaaS product company that enables enterprises to automate critical business processes to reduce cost, improve operational effectiveness and provide better customer and employee experience.
RoboMQ offers Hire2Retire , a Lightweight IGA (Identity, Governance and Administration) SaaS product that manages employee lifecycle from HR systems to Active Directory, Azure AD and Google Directory. Hire2Retire manages full employee lifecycle changes of new hire, change of role, terminations, and long-term leave from HR and creates and manages Identity, Access, Privilege and Resource assignments. In effect, it fully automates work typically done by a sysadmin avoiding 90% of the cost while providing superior "First Day at Work" experience and preventing security and compliance risks by ensuring role-based access controls and timely terminations.
As a fast growing tech company we provide an environment of curiosity and learning to design cutting edge cloud & SaaS products coupled with fun and vibrant startup culture that has been providing accelerated growth to our people.
***This opportunity is for local candidates ONLY. You must reside in Northern Virginia, DC or Maryland (DMV metro area) ***
Before you apply, make sure:
- You have minimum 2-6 years of relevant experience in sales or marketing for Software or SaaS products
- Ready to learn new things and work in a fast-paced startup-like environment
- Hard-working, passionate, result-oriented go-getter
- You are a US citizen or a green card holder. No H1B or OPT.
- This job is at office, no remote or Hybrid setup.
Hereβs What Youβll Be Doing
This is a sales generation and closing role responsible for managing inbound and outbound leads through the full pipeline. Compensation includes a base salary (based on experience) plus commission on closed sales, with additional incentives for overachievement. You will primarily sell our Hire2Retire product, a no-code automation solution for HR and identity systems, with opportunities to upsell our integration platforms, Connect iPaaS and HIP.
- Manage and execute high-velocity outbound multi-channel prospecting strategy and inbound sales closure
- Plan and prioritize sales activities and customer engagement to exceed assigned sales targets.
- Drive opportunity creation, deal progression, and closure of new business within defined account segmentation.
- Track activity in CRM, and leverage leading-edge marketing and sales automation products to engage in high-velocity SaaS sales
- Own and understand the customers' needs on both a business and technical level to be a trusted advisor solving customer problems
- Manage and build long-term account relationship
What Does Success Look Like?
- Own and manage sales excellence in outbound lead generation, inbound lead closure, forecasting, pipeline development, and CRM opportunity management
- Collaborate cross-functionally to maximize probability within target opportunities while driving relationships and credibility with key decision-makers
- Execute and articulate our value proposition through focused meetings, demos, and customer-centric presentations
- Laser focus on targets with a drive to overachieve.
Required Experience and Qualifications
- 3+ years of relevant sales and business development experience
- A bachelorβs degree in science or humanities
- Tech-savvy and able to be naturally fluent and comfortable with technology- we are a leading-edge tech company
- Familiarity and ability to learn and work on HubSpot, MS Office, Contact databases, LinkedIn Navigator, and related tools and technology
- Proven software sales experience and track record of over-achieving quota
- A firm understanding of how to qualify buyer interest and identify target customers
- Express complex technology use cases in simple coherent language
- A team-player attitude with a strong desire to help improve internal processes beyond just your day-to-day tasks. Aptitude to grasp technology and be comfortable working with technical teams
- Strong English language skills in verbal and written communication. You should be a concise and coherent storyteller.
- Base-level understanding of software solutions, Data Integration, APIs, Application Integration, Data Management, and Business Process Automation, Effective presentation, customer service, financial & business acumen, and negotiation skills.
- Demonstrated industry knowledge and understanding of a customerβs decision-making process, goals, strategies, and business objectives
- Experience selling within the software sales and SaaS industry including actively partnering with technical sales specialists
Benefits
- At RoboMQ, youβll get the opportunity to work in a fast-moving, award-winning high growth SaaS company
- Competitive OTE package with experience-based salary and target-based sales commission and incentives
- Strong, results-oriented culture
Work Location: Vienna, Virginia (At Office, no Hybrid or Remote)
Position type: Full time
Compensation: Combination of salary, benefits, and sales commissions
RoboMQ is an Equal Opportunity Employer. Applicants must be authorized to work in the US.
Border Patrol Agent (BPA) β in the Federal Security and Public Safety Sector (Entry Level)
A MISSION WORTHY OF A CAREER!
If youβre looking for βjust a job,β then stop reading right now. But, if youβre looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.
USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.
Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).
Salary and Benefits
Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations
IMPORTANT NOTICED: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidatesβ first-choice preferences. RELOCATION MAY BE REQUIRED.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:>
Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
Buffalo Sector Stations - Wellesley Island
Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
El Centro Sector Stations - El Centro, Indio, Calexico
Grand Forks Sector Stations - Pembina
Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nationβs economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records;OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veteransβ Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
Youβll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal governmentβs official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, youβll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.