Jobs in Refton, PA
217 positions found — Page 9
Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business. Monitor all functions, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled- Administer vaccines as needed- Provide patient counseling and pharmaceutical care to customers- Ensure pharmacies comply with all local, state and federal laws (including HIPAA)- Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards- Achieve a thorough knowledge of the trade area, its customers and its competition- Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors- Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy- Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics)- Follow procedures for handling pharmacy products from authorized sources- Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately- Establish/maintain all record keeping practices necessary for legal compliance, company policies, accounting policies and other requested reports- Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers- Ensure all product returns are handled in a timely fashion and per company policy- Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition- Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use- Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary- Make a strong and continuous effort to broaden personal knowledge and pharmacy skills- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS
Minimum Bachelors Degree in pharmacy Current state pharmacist licensure in good standing Ability to handle stressful situations Knowledge of basic math (counting, addition, and subtraction) Effective oral/written communication skills Desired 1 year of retail experience Second language (speaking, reading, and/or writing)
We are Hiring!! Pelvic Physical OR Occupational Therapist!!
Pelvic Foundations in central PA serves women in Berks, Lancaster, and surrounding counties. Join this innovative and growing pelvic health PT/OT practice. You get competitive pay and fewer hours. You design your schedule to fit your life. You gain autonomy and agency to practice how you know will benefit your patients. You receive compensation during a three month onboarding where you gain a hands on framework that works on the whole body through a neuromusculoskeletal manual approach that has been rewiring and restoring women to benefit them through their lifespan! Training and mentorship goes beyond the 3 month onboarding where you will find your work family!
Let's meet and discuss how we fit!
Apply today! Email your resume to:
Jennifer Estes, DPT and CEO/Owner of Pelvic Foundations:
://
Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.
Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.
What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.
Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.
Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.
Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
Brent Miller Jewelers is seeking an experienced Sales Manager to lead the sales team in delivering an elevated, client-centric experience that reflects the Brent Miller standard. Reporting to the Store Director, this role is responsible for driving sales performance, fostering a culture of service excellence, and supporting talent development. The ideal candidate is a confident leader with a strong background in sales and leadership, a passion for luxury service, and a talent for developing high-performing teams.
SALES LEADERSHIP
- Develop and execute strategic initiatives that deliver store and category specific sales targets.
- Lead, motivate, and coach the sales team to consistently achieve individual sales goals.
- Actively lead by example on the sales floor to develop and support all client relationships.
- Demonstrate a strong sense of business acumen and assess local market opportunities to implement a proactive and effective sales strategy.
CLIENT EXPERIENCE & STORE OPERATIONS
- Champion a luxury client experience across all aspects of the business including sales, service, and operations.
- Maintain a strong presence on the sales floor to model and coach to the Brent Miller selling behaviors.
- Utilize store amenities and hospitality to create a unique shopping experience.
- Oversee tasks including scheduling, payroll, and visual merchandising.
TEAM DEVELOPMENT & TALENT MANAGEMENT
- Attract and retain top talent to support a high-performance culture.
- Conduct ongoing coaching, training, and performance evaluations.
- Lead the performance management process through quarterly and annual reviews.
- Implement development plans for individual team members.
- Responsible for creating a positive and inclusive work environment for all team members.
CLIENT DEVELOPMENT
- Lead clienteling strategies and track sales pipelines to ensure sustained growth.
- Drive client development activities among individual team members to cultivate new and existing clients.
- Manage outreach strategies, client follow-up, and appointment preparation.
SKILLS
- Relationship building and people leadership
- Sales strategy and execution
- Coaching and performance management
- Strategic planning and project management
- Strong attention to detail and organization
- Excellent communication (written, verbal, presentation & facilitation)
- Scheduling / Time management
- Conflict resolution
EXPERIENCE
- Minimum of 3 years of luxury retail or hospitality sales management
- Proven record in team leadership and exceeding sales targets
- Experience with coaching and employee development plans
- GIA training or prior jewelry/watch knowledge
WHY BRENT MILLER
We’re more than a jewelry store. We’re a legacy built on relationships, craftsmanship, and excellence. When you join our team, you become part of a supportive, driven, and creative culture where your ideas are valued and your contributions make an impact.
We offer:
- Medical, dental, and vision insurance
- Paid time off
- 401(k) plan with employer contributions after one year of service
- Opportunities for professional growth
- Relocation assistance will be considered on a case-by-case scenario
About Grocery Outlet
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
- Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
- Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
- Buying & Merchandising: leveraging Grocery Outlet’s unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
- Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
- Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
- Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
- Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
- Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
- Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
- Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
- Minimum of 4 years’ retail store Management or multi-unit restaurant management experience.
- Entrepreneurial mindset with a passion for retail and customer service.
- Strong leadership skills and the ability to build and develop a team.
- Business acumen, including financial and operational management experience.
- Willingness to relocate and commit to the full training and onboarding process.
- A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
- Are looking for a passive investment or absentee ownership.
- Are interested in selling property or real estate to Grocery Outlet.
- Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy -
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The Virtual Sales Representative (VSR) will be responsible for marketing and selling CARDAMYST via teleconference and/or telephone to targeted health care offices and providers, in close partnership with aligned field representatives. They will deliver impactful core selling messages and educational materials as part of their remote engagements, reinforcing in-person efforts and expanding overall reach. VSRs will need to be flexible regarding job responsibilities as they will include a variety of strategic tasks: amplifying call frequency with high-priority targets, triaging and qualifying targeted HCPs, supporting large geographic territories, and engaging aligned sales team micro-focus practitioners. The VSR will create positive, coordinated virtual selling interactions that drive awareness, adoption, and market growth for CARDAMYST. Additionally, they will possess excellent customer service skills and polished marketing and sales acumen to cultivate current office targets and develop new healthcare provider relationships within those offices. These skill sets will also be critical in educating on the clinical profile and first-in-class value of assigned products, addressing questions and concerns, and identifying signals of adoption. Furthermore, they will demonstrate the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, and navigate pharmacy and insurance landscapes to support account needs.
EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, a 401-k plan with employer match, and a comprehensive benefits package including medical, dental, and vision insurance, along with many additional valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their aligned field partners. These results are achieved by:
- Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
- Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
- Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
- Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
- Develop business relationships with field team to maximize coverage of shared targets.
- Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
- Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
- Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
- Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
- Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
- Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
- Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
- All other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor's degree from an accredited college or university OR equivalent experience
- 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
- Experience selling in the Cardiovascular space preferred
- Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
- Excellent communication & rapport building skills.
- Ability to articulate complex clinical data.
- Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
- Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient’s best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Remote working/work at home options are available for this role.
A leading, rapidly growing and industry-known HVAC provider in Lancaster County is hiring Field Sales Representatives to meet with homeowners and offer residential heating and cooling solutions. This is a high-support, high-earning opportunity with a strong reputation behind you.
About the Opportunity:
- No cold calling — a steady flow of qualified, scheduled appointments from a dedicated marketing pipeline.
- W2 position with a full benefits package.
- New company car with all expenses covered.
- 100% commission, but realistic earnings of $100K–$150K+.
- Join a well-known, rapid-growth HVAC brand that sets its sales team up for success.
What You’ll Do
- Attend in-home appointments provided for you
- Assess homeowner HVAC needs and present solutions
- Build trust, explain options clearly, and close sales
- Deliver an outstanding customer experience
What You Bring
- Strong communication and relationship-building skills
- Motivation to earn and succeed in a commission-driven role
- Professionalism and a customer-first mindset
- Valid driver’s license
About the role:
The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you’ve completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management.
POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What’s in it for you:
- $50,000-$55,000 minimum compensation your first year, based on education
- Includes base salary, sign-on bonus and housing allowance
- Uncapped commission opportunity
- Our average sales representative hits six figures after three years of selling
- Want to know what the top 20% earn? Ask your recruiter
- Relocation assistance package to help you get settled in Cincinnati
Who we’re looking for:
- You compete daily in a fast-paced, high-energy environment
- You’re self-motivated, set ambitious goals and work relentlessly to achieve them
- You’re coachable, enjoy solving problems and thinking on your feet
- College degree preferred, but not required
- Military veterans encouraged to apply
What you'll do:
- Receive 6 months of direct training from experienced Logistics Account Executives
- Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
- Participate in hands-on and virtual training sessions
- Develop negotiation skills through prospecting and cold calling
- Build your book
- Use your training to meet sales metrics and become eligible for commission
- Establish relationships to close new customers
- Negotiate prices with customers and carriers
- Resolve freight issues to ensure timely pickup and delivery
What you need:
- Elite work ethic, 100% in-office
- Strong negotiation skills with ability to handle conflict
- Entrepreneurial mindset and exceptional customer service
Why TQL:
- Certified Great Place to Work with 800+ lifetime workplace award wins
- Outstanding career growth potential with a structured leadership track
- Comprehensive benefits package
- Health, dental and vision coverage
- 401(k) with company match
- Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
Regional Sales Representative – Remote (USA)
$120–150K base + $30–40K bonus Manufacturing / Graphite Electrodes 50–75% travel
We’re seeking a high‑energy Regional Sales Leader to grow key accounts, develop new business, and own a strategic territory in the graphite electrodes market. This is a remote role with strong earning potential and major customer impact.
What You’ll Do
- Build and expand customer relationships
- Present and sell technical products with a value‑driven approach
- Prospect, cold call, and develop new opportunities
- Track sales activity, CRM updates, and market trends
- Coordinate with internal teams to ensure smooth delivery and communication
- Drive continuous improvement through customer feedback
What You Bring
- Proven sales success in industrial/manufacturing markets
- Strong communication, negotiation, and presentation skills
- Highly motivated, organized, and independent
- Proficiency in MS Office
- Ability to travel extensively
If you’re a driven sales professional ready to lead a territory and grow a specialized market, this role is built for you.
Place in Pittsburgh, PA
Remote working/work at home options are available for this role.
The Materials Management Coordinator oversees and optimizes supply chain and materials management operations across all hospitals, ensuring compliance, efficiency, and cost-effectiveness. This role maintains the system Item Master, leads product evaluations, monitors purchasing and inventory accuracy, and collaborates with hospital Materials Management teams to standardize processes and resolve challenges. The position provides training, conducts site visits to ensure adherence to policies, assists with new hospital setups, and partners with Finance and Accounts Payable to address discrepancies and implement system improvements. Through strong leadership and communication, the Coordinator supports operational excellence and ensures reliable delivery of supplies to enhance patient care.
Works within Group Purchasing Organization (GPO) framework to seek the highest quality products within the best available cost structures. Assist with evaluating supplies negotiating contracts and reviewing quality product as assigned. Additionally serves as a GPO vendor and contract resource. This position may also assist with expense reports and contracted service vendors.
Required Skills:
- A minimum of associate degree in business administration, or a healthcare related field required.
- A minimum of five (5) years hospital purchasing experience, contracts, compliance systems and standards required.
- Current, valid, and active driver’s license required.
Additional Qualifications/Skills:
- Bachelor’s degree in a healthcare related field preferred.
- Experience with database management systems preferred.
- Strong verbal and written communication skills preferred.
- Clinical experience preferred.
- Exemplifies Standards of Behavior.
- Ability to project a professional image.
- Knowledge of regulatory standards and compliance requirements.
- Strong organizational, prioritizing and analytical skills.
- Ability to make independent decisions when circumstances warrant.
- Working knowledge of computer and software applications used in job functions.
- Freedom from illegal use of and effects of use of drugs and alcohol in the workplace.
Remote working/work at home options are available for this role.