Jobs in Redford, MI

The Judge Group is seeking a Third Shift Quality Assurance Supervisor for a large food manufacture in Dearborn Heights, MI area!

Responsibilities:

• Direct all QA and sanitation personnel
• Develop and deliver quality and technical training
• Assist and develop sanitation and quality programs and procedures
• Participate in corporate projects to support innovation and cost control
• Analyze and solve quality related issues
• Participate in all internal and external audits relative to QA
• Ensure all operations are in accordance with OSHA regulations
• Equip and supply quality assurance laboratory
• Provide technical expertise
• Maintain master control documents
• Maintain system for checking and verifying process compliance

Requirements:

• Bachelor’s degree required
• 3+ years of QA supervisory experience preferred
• SQF & HACCP certified
• Experience with FDA, USDA regulations
• Strong interpersonal and communication skills and ability to work in a matrix organization
• Creative/analytical problem solving skills and innovative approaches to resolve complex problems
• Team building skills and experience
• Microsoft office skills such as PowerPoint, Project Manager, Excel and Word
• Demonstrated experience in managing plant sanitation programs

Job Summary

The Account Manager is responsible for managing key customer relationships, ensuring service excellence, and identifying opportunities for growth and operational improvement. This role involves cross-functional collaboration, proactive communication, and hands-on problem-solving to meet customer expectations and drive results. Account Managers act as the primary point of contact for customers, working closely with internal and external partners to deliver high-quality logistics solutions. This role requires strong knowledge of car hauling transportation and logistics operations, including working with OEMs, auctions, and dealer networks.

Key Responsibilities

• Customer Relationship Management:
• Build and maintain strong customer relationships to ensure satisfaction and retention.
• Act as the primary liaison between customers and third-party broker networks for effective communication and issue resolution.
• Cross-Functional Collaboration:
• Work with national customers, vendors, and internal teams to design and execute solutions for complex requirements.
• Collaborate with claims management personnel to resolve issues efficiently.
• Revenue Growth and Profitability:
• Seek opportunities to grow revenues and improve profitability.
• Analyze spot-buy opportunities and assign rates to balance business gain with desired profitability.
• Quality and Performance Management:
• Investigate quality issues and discrepancies, suggesting corrective actions and working with stakeholders to resolve them.
• Review customer KPI reports and address areas of concern.
• Pricing and Bids:
• Enter RFQ opportunities in Salesforce and manage the bid process.
• Coordinate with the Pricing team for spot buys and special move requests.
• Follow up on bid status and ensure all opportunities are logged accurately.
• Lead the preparation and delivery of Quarterly Business Reviews (QBRs), including gathering performance data, identifying trends, and creating presentations to highlight value delivered and opportunities for improvement.
• Inventory Management:
• Conduct daily reviews of on-hold inventory, dwell times, and ground counts.
• Communicate with terminals and operations teams to ensure SLA compliance and inventory accuracy.
• Customer Meetings:
• Lead and schedule regular meetings with customers, preparing agendas and action plans.
• Work with operations and regional managers to address delays and provide solutions.
• Document and communicate meeting outcomes, logging notes in Salesforce and escalating issues as necessary.
• Communication:
• Internal: Proactively communicate urgent issues, provide weekly updates on account status.
• Customer: Proactively communicate with customers, acknowledging inquiries and ensuring timely follow-ups.

Skills and Qualifications

• Customer Service Orientation: Passion for exceptional service and long-term relationship building.
• Communication Skills: Effective oral and written communication with diverse stakeholders.
• Organizational Skills: Highly organized and detail-oriented, capable of managing multiple tasks.
• Analytical Skills: Strong problem-solving skills, with the ability to evaluate alternatives and make decisions.
• Technical Proficiency: Proficient in Microsoft Office (Excel) and routing or dispatching systems.
• Experience: College degree or five years of customer service experience, preferably in transportation, logistics, or carrier management. Experience in the remarketed automotive industry is a plus.

Why Join United Road?

• Dynamic Work Environment:
• Join a fast-paced, innovative team that values collaboration and continuous improvement.
• Career Growth Opportunities:
• Opportunities for professional development and career advancement.

If you are a proactive and experienced account manager passionate about customer satisfaction and business growth, we invite you to apply for this exciting opportunity at United Road.

Pella Corporation is accepting applications for a Resident Sales Consultant for the Plymouth, Michigan market. The Residential Sales Consultant is responsible for selling Pella windows and doors directly to homeowners for replacement projects. Through in-home sales appointments and following a structured selling process the consultant will understand the customer’s wants and needs and translate our product offerings to match. The consultant will strive for first-time close and will deliver effective follow-up as needed to close the rest. It is expected that all Residential Sales Consultants will proactively create self-generated leads such as new referrals through customer relationship networking to drive sales goals and maximize earning potential. The ideal candidate will be results driven, have outside sales experience, and thrive in a fast-paced environment.

Pella Corporation offers the following:

• Salary and uncapped commission
• Mileage reimbursement
• Hybrid work environment that includes your home office & appointments in the customer’s home
• Full benefits package which includes medical, dental, and vision
• Health savings and flex spending accounts
• Company paid life insurance
• Company paid short/long term disability insurance
• 401k with company match
• 20 paid vacation days and paid holidays
• In-depth training program that includes virtual & hands on learning
• Quality engineered product solutions that are unmatched in the window and door industry
• Smartphone, tablet, laptop computer, and product samples provided
• Solid reputation of the Pella Brand
• Exciting, nationwide career growth opportunities

Responsibilities/Accountabilities:

• Achieving individual sales and customer satisfaction goals and objectives.
• Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation.
• Striving to close the sale during all customer interactions.
• Ensuring quotes and orders are accurate following company sales process.
• Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
• Be available for customer appointments during evenings and weekends, in addition to weekday hours.
• Maintaining an exceptional level of expertise in products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
• Conducting after-sales follow-up with customers and developing lead and referral generation.
• Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
• Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.

Skills/Knowledge

• Able to quickly earn trust and credibility with customers
• Provide superb customer service and generate referrals from one customer to others
• Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
• Able to negotiate, build value and address objections towards closing a sale
• Works collaboratively with Pella team members and customers
• Able to grasp technical concepts related to general construction
• Strong problem-solving skills
• Energized by meeting and engaging new people, skilled networker
• Tenacious, able to persevere through sales challenges and setbacks
• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available
• Seeks out internal experts and utilizes their knowledge
• Adaptable to changing processes and priorities
• Works well without close supervision but always keeps their manager informed.
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Physical Demands

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.

Job Title: Automotive EDI Business Analyst (Plex ERP)

Location: [Detroit Metro / Hybrid / Remote]

Employment Type: [Full-time / Contract]

Level: Mid-Senior (5+ years automotive EDI)

Position Summary

We are seeking an experienced Automotive EDI Business Analyst with deep expertise in Plex Systems ERP and OEM-specific EDI transactions for Ford Motor Company, Stellantis, and Toyota supply chains.

This role will act as the liaison between business, IT, trading partners, and OEM customers to design, implement, and support EDI integrations within a Plex-based automotive manufacturing environment. The ideal candidate understands automotive release/accounting processes, cumulative tracking, and OEM EDI requirements across the procure-to-ship lifecycle.

Automotive suppliers rely on Plex’s built-in EDI and release management capabilities to automate orders, shipping notifications, and material planning while ensuring OEM compliance.

Key Responsibilities

EDI & OEM Integration

• Lead onboarding and maintenance of OEM and Tier-1 trading partners (Ford, Stellantis, Toyota)
• Analyze, map, and validate automotive EDI transactions, including:
• 830 / DELFOR (Forecast)
• 862 / DELJIT (Sequenced Release)
• 850 / 855 (PO / Acknowledgment)
• 856 / DESADV (ASN)
• 810 (Invoice)
• Ensure compliance with OEM EDI implementation guidelines and MMOG/LE standards
• Coordinate EDI testing, certification, and production cutover with OEMs and VAN providers

Plex ERP Functional Analysis

• Configure and support Plex EDI source documents and release accounting
• Align Plex cumulative releases, shipping, and ASN processes with OEM requirements
• Support Plex modules impacting EDI flows:
• Customer releases & shipping
• Inventory & MRP
• Logistics / ASN
• Quality & traceability
• Troubleshoot EDI-to-ERP data flow issues and transaction failures

Business Analysis & Process Improvement

• Gather and document EDI and supply-chain requirements from operations, logistics, and customer service
• Create functional specs, mapping documents, and data flow diagrams
• Identify automation opportunities in order-to-cash and procure-to-pay processes
• Drive continuous improvement in EDI reliability, ASN accuracy, and release processing

Stakeholder & Vendor Management

• Interface with OEM EDI coordinators and customer portals
• Work with EDI providers (OpenText, Cleo, TrueCommerce, etc.)
• Coordinate with Plex integrators and internal IT teams
• Train business users on Plex EDI and release workflows

Required Qualifications

• 5+ years automotive EDI experience in a Tier-1/Tier-2 supplier environment
• Hands-on experience with Plex ERP EDI or release management
• Direct OEM EDI experience with at least two of:
• Ford
• Stellantis
• Toyota
• Strong knowledge of automotive EDI standards:
• ANSI X12
• EDIFACT (DELFOR, DELJIT, DESADV)
• VDA (4905, 4913, 4915)
• Experience with:
• EDI mapping & testing
• ASN and cumulative releases
• Sequencing / JIT / JIS
• Understanding of automotive supply-chain processes (MMOG/LE, IATF)

Preferred Qualifications

• Plex implementation or upgrade project experience
• EDI VAN or platform experience (OpenText, IBM Sterling, Cleo, etc.)
• Experience supporting multiple OEM customers simultaneously
• SQL/data analysis skills for EDI troubleshooting
• APQP / PPAP / automotive quality familiarity