Jobs in Quincy

The Patient Representative (PR) is the first point of contact for patients and plays a key role in delivering a positive patient experience. Working in a call center environment, PRs provide high-quality customer service, administrative support, and call triage for patients, caregivers, providers, and staff. This role requires multitasking, problem-solving, and collaboration across multiple disease centers to ensure patients are connected to the appropriate teams efficiently.

Key Responsibilities:

• Serve as the primary contact for incoming calls and referrals
• Triage inquiries, resolve questions in real time, or route issues appropriately
• Provide general program and service information within scope
• Recognize and respond to urgent situations using established procedures
• Support patient care through administrative coordination
• Collaborate with team members to maintain seamless coverage
• Follow standard operating procedures and compliance requirements

Duration:

• 6-month contract-to-hire (Permanent opportunity after 6 months)

Schedule:

• Monday-Friday
• 8AM-5PM
• Hybrid
• Full-Time schedule (Can't change the schedule so you can leave earlier or start later)

Must Haves:

• Demonstrates experience in a professional work environment (any industry)
• Strong customer service orientation with a commitment to patient or client satisfaction
• Excellent verbal and written communication skills
• Ability to manage multiple tasks with urgency, flexibility, and attention to detail
• Eagerness to learn, adapt, and grow within a dynamic healthcare setting
• New Grads are encouraged to apply!

Plusses:

• Ability to function as an integral member of a team.
• Excellent communication, organizational, time management, and customer service skills.
• Strong attention to detail.
• Ability to multi-task and problem solve on the spot.
• Excellent phone etiquette.
• Ability to work productively in a remote environment.
• PC proficiency; ability to learn new software quickly.
• Knowledge of medical terminology is a plus.

Compensation:

$23/hr to $25/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

At Cambridge Health Alliance, our inpatient pharmacy offers the best of both worlds: an innovative, forward-thinking academic environment within a community hospital setting. Our department is highly dynamic, featuring cutting-edge clinical services, advanced automation, and state-of-the-art technology.

CHA’s pharmacy enterprise includes:

• Three inpatient pharmacies
• Inpatient and ambulatory clinical pharmacy services
• Four retail/specialty pharmacies
• A PACE pharmacy
• A PGY-1 pharmacy residency program

We are deeply committed to education and professional development, precepting APPE and IPPE students from five regional colleges of pharmacy and serving as an ACPE-accredited provider of continuing pharmacy education. Our clinical pharmacists are credentialed members of the CHA Medical Staff and actively participate in collaborative drug therapy management protocols, all with a focus on improving patient outcomes, safety, satisfaction, and organizational sustainability.

Position Summary

The Staff Pharmacist, under the general supervision of the Supervisor/Manager of Inpatient Pharmacy Services, is responsible for both distributive and clinical pharmacy functions. This role emphasizes patient-centered care, interdisciplinary collaboration, operational efficiency, and continuous quality improvement.

The Somerville Hospital campus serves child and adolescent psychiatric populations and includes specialized services such as a neurodevelopmental unit (supporting patients with autism spectrum disorder, ADHD, and motor disorders), urgent care, and endoscopy. Opportunities for cross-coverage at the Cambridge Hospital campus are available.

Key Responsibilities

• Verify and process medication orders in Epic, ensuring safety, accuracy, and appropriateness based on patient-specific factors (labs, age, weight, etc.)
• Identify, prevent, and document drug-related problems through clinical interventions
• Provide direct patient education (e.g., anticoagulation, CHF, COPD)
• Participate in multidisciplinary rounds and collaborate with medical teams
• Execute pharmacist-driven dosing protocols (e.g., warfarin, vancomycin)
• Monitor high-risk and targeted drug therapies to ensure optimal outcomes
• Serve as a drug information resource for medical and nursing staff
• Prepare and manage controlled substances, including inventory reconciliation and regulatory compliance
• Compound sterile products, including chemotherapy, using aseptic technique in accordance with USP Chapter 797 standards
• Operate and maintain automated dispensing systems (e.g., Pyxis)
• Supervise and verify pharmacy technician workflow and activities
• Train and mentor pharmacists, technicians, and pharmacy students
• Ensure compliance with all state and federal regulations (MBOP, MDPH, DEA, FDA)
• Deliver age-appropriate, patient-centered care across diverse populations
• Perform additional duties as assigned

Qualifications

• Education: Graduate of an accredited college/university with B.S. in Pharmacy or Pharm.D. Degree is required.
• Licensure: Must have a current license in good standing from the Massachusetts Board of Registration in Pharmacy.
• Work Experience: Minimum of three (3) years experience as a pharmacist is preferred

The Information Technology Department at Cambridge Health Alliance (CHA) is seeking a skilled EPIC Reporting Administrator to join our team.

At CHA, we empower high-quality, equitable, and patient-centered care through innovative and secure health IT solutions, driving clinical, operational, and academic excellence. This role is a key member of the reporting team, focusing on building and implementing foundational elements of EPIC reporting systems, custom reporting solutions, and end user Cogito training to support CHA’s needs.

The Senior EPIC Reporting Administrator supports complex or critical business processes and systems by providing essential IT solutions.

Key Responsibilities

• EPIC Reporting System Management: Act as the Reporting Workbench (RW) programmer, coordinating and managing the RW application.
• System Build and Configuration: Build and implement RW templates, queries, columns, action buttons, and other items. Execute the overall MyEPIC implementation and build, configuring MyEPIC reporting homepages and dashboards in collaboration with reporting analysts.
• System Administration: Take the role of a system administrator for EPIC reporting tools, including administering user security for MyEPIC and Reporting Workbench.
• Data and Analytics Support: Provide senior-level support to data analysis and reporting efforts, and work with end users to identify the best platforms for reports and analysis.
• Collaboration: Collaborate with Lead Business Intelligence Architects to integrate RW content, BI content, and other reporting sources into the MyEpic Dashboard Framework.
• Project Leadership and Mentorship: Lead projects independently and provide technical and administrative direction to peers and less-experienced staff. Develop, manage, and implement project plans.

Qualifications

• Bachelor’s degree in health care related field, information systems, or business management. Master’s degree preferred.
• 7 years’ work experience or equivalent combination thereof.
• Must demonstrate progressive knowledge, responsibility, and experience.
• Significant experience working in a complex health care organization and deploying systems to meet user needs is a plus.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

Location: Commerce Place, Malden, MA

Work Days: Weekdays Monday - Friday

Department: IT Business Analytics

Job Type: Full-time

Work Shift: Day

Hours/Week: 40

Union Name: Non-Union

At Cambridge Health Alliance (CHA), our Risk Management Department plays a vital role in fostering a culture of safety and minimizing risk across the organization. Through proactive identification, investigation, and response to adverse events and potential liabilities, we partner closely with Legal, Quality, and Patient Safety teams to ensure regulatory compliance, support continuous improvement, and enhance patient and employee safety.

Our work includes oversight of occurrence reporting, claims management, regulatory readiness, and system-wide safety initiatives—ensuring CHA remains a trusted provider of high-quality, patient-centered care.

Position Summary

The Manager, Clinical Risk Management & Patient Safety is a key leader within CHA’s Quality & Safety infrastructure. Reporting to the Senior Director of Risk Management & Patient Safety, this role oversees the day-to-day operations of the organization-wide Risk Management Program.

Working collaboratively across departments to identify, investigate, and manage adverse events, occurrence reports, malpractice claims, and other indicators of patient harm, this position helps strengthen regulatory readiness, ensure compliance, and drive continuous improvement across the organization.

Key Responsibilities

• Oversee occurrence reporting and adverse event investigations
• Conduct root cause analyses and support preventive risk strategies and corrective action plans
• Monitor and manage malpractice claims in collaboration with CRICO
• Ensure compliance with regulatory and accreditation standards (e.g., DPH, Board of Registration in Medicine, Joint Commission)
• Support staff education, policy development, and quality improvement initiatives
• Analyze data and trends to identify system-wide risk patterns and improvement opportunities

Qualifications

• Education: Bachelor’s degree required; Master’s degree preferred (relevant experience may substitute)
• Licensure/Clinical Background: RN strongly preferred; clinical experience highly desirable
• Experience: 3–5 years of risk management experience
• Strong knowledge of quality improvement processes, tools, and measurement
• Familiarity with Joint Commission standards and state regulatory requirements
• Experience conducting root cause analyses and implementing preventive strategies
• Proficiency in RL Datix, Google Business suite, preferred

Skills & Competencies

• Highly organized with strong analytical and problem-solving skills
• Knowledge of epidemiology and clinical quality metrics
• Strong communication and relationship-building skills
• Ability to work independently and collaboratively
• Comfortable operating in a fast-paced, dynamic, and high-stakes environment

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

Location: 1035 Cambridge Street, Cambridge, MA

Work Days: 3 days per week

Department: Risk Management

Job Type: Part-time

Work Shift: Day

Hours/Week: 24

Union Name: Non Union

Project/Business Analyst | High-Growth Tech Start-Up | Boston, MA

We're looking for a sharp Project/Business Analyst to join a fast-moving tech start-up.

This isn't a deep technical role, it's for someone who loves bringing order to chaos. You'll be keeping complex initiatives on track, running cross-functional working sessions, managing dependencies, and building reporting that helps leadership make smart decisions. If you get a kick out of making messy programs run smoothly, this one's for you.

Some familiarity with compliance frameworks like SOC 2 or NIST is a bonus, but what we really care about is strong organizational skills, the ability to juggle multiple initiatives at once, and a knack for synthesizing data from different systems into clear, actionable insights.

Reach out for more information

Pay $26 - $28 per hour DOE

Top 3 Must Haves:

1. Use Waters Empower system (or other LC platform) to perform liquid chromatography analysis, experience in large molecules analysis is a plus.

2. Experience with operation, maintenance, and troubleshooting of chromatographic and spectroscopic laboratory equipment.

3. Perform the Karl Fisher Titration for water content analysis.

This individual will support chemists by analyzing samples using various chromatographic techniques, optimizing analytical methods for accuracy and repeatability, and troubleshooting instrumentation as needed. The ideal candidate should demonstrate strong problem-solving skills, be adept at overcoming complex analytical challenges, and take a proactive approach to supporting and improving laboratory operations.

• Hands on execution of routine sample preparation and analysis for in process, lot release, and stability samples using chromatographic and spectroscopic techniques for synthetic small molecules and/or oligonucleotides.
• Organize and document analytical data under Good Documentation Practice using an electronic laboratory notebook system.
• Provide and present results to support process development.

Title: Senior Business Analyst – Clinical / Quality / Regulatory Data (GxP / Pharma)

Location: Greater Boston Area, MA (Hybrid 3 days onsite)

Employment Type: Contract

Status: Accepting Candidates

About the role

Seeking a data-focused Business Analyst to support Clinical, Quality, and Regulatory data initiatives in a GxP-regulated biotech environment.

This role will work closely with business stakeholders and engineering teams to translate requirements into data-ready specifications, mappings, and functional documentation to enable analytics and data delivery.

Key Responsibilities

• Translate business needs into functional requirements, epics, user stories, and acceptance criteria
• Create source-to-target mappings, data flow diagrams, and data documentation
• Partner with Clinical, Quality, and Regulatory stakeholders to define data and reporting requirements
• Work with engineering teams to support delivery of data and analytics solutions
• Support UAT, validation, and testing cycles to ensure requirements are met
• Assist with data governance, metadata, and data cataloging activities

Qualifications

• Strong Business Analyst experience in Pharmaceutical / Biotech / GxP environment
• Experience in Clinical, Quality, or Regulatory domain
• Solid understanding of data models, data flows, and data mapping
• Experience with tools such as Veeva, SQL, Snowflake, JIRA, Power BI, or Oracle
• Knowledge of Agile methodology and requirements lifecycle
• Ability to work independently and communicate with cross-functional stakeholders

Compensation (MA Pay Transparency):

• Estimated hourly range: $75–$80/hr (W-2)
• Final rate within this range will be based on skills, experience, and interview results.

Client Job Title: Executive Assistant & Office Manager

Schedule: Fulltime, 40 hrs per week

Duration: 4 months

Hybrid/Remote: Hybrid (Onsite required 1–2 days/week in the Boston office, ideally Tue through Thu)

Office Manager Responsibilities'

• Serve as primary point of contact for the Boston office, including at least once-weekly onsite presence to manage mail, packages, and time-sensitive legal or government correspondence.
• Securely manage executive wet signature stamps and digital signature access, ensuring compliance with legal and regulatory requirements.
• Act as point of contact for office vendors and accounts and manage office inventory, including gift cards and new hire gifts.
• Partner with HR and DHA to coordinate employee equipment returns and provide administrative coverage support to additional executives as needed; notary capability preferred but not required.

Core Responsibilities'

• Analyze customer contracts for revenue elements and billing details.
• Enter and process sales orders into NetSuite in accordance with company procedures.
• Partner with Order-to-Cash cross functional teams (Sales, Legal, Sales Ops, Finance, and/or AR) to resolve order discrepancies or missing information.
• Cross check orders between and NetSuite to ensure completeness and accuracy.
• Ensure compliance with SOX controls and business processes for all revenue recognition activities.
• Perform other ad hoc reporting requests as needed.

Required Skills:

• Bachelor’s degree preferred.
• 3-6 years of experience preferred
• Capable of presenting to senior leadership
• High energy level, enthusiastic, and eager to do what is necessary to be successful
• Excellent interpersonal, public presentation, written and communication skills
• Ability to learn quickly, to respond/react quickly to changing priorities and to be dedicated to completion of required tasks
• Thorough knowledge of company operations, policies, and procedures
• Computer literacy in Microsoft Office: Windows, Excel, Word, PowerPoint
• Ability to prioritize multiple requests based on own judgment of importance/need to the department
• Willing to work unpredictable hours and work against deadlines

Job Description

Our client is seeking an experienced Estimator for operations based in Boston, MA. This individual will be responsible for estimating projects involved in drywall, framing, acoustics, and interior finishes.

Job responsibilities include:

• Perform quantitative takeoffs on construction projects
• Establish labor productivities for estimate
• Maintain positive relationships with area vendors for competitive material and equipment pricing
• Solicit subcontractor pricing for work done outside of our self-performing group
• Understand the market conditions including competitive approach, backlog, level or risk for work, and other factors for establishing margin percentages
• Involvement in internal bid reviews with supervisors and project teams
• Participate in customer alignment objectives by creating and maintaining positive customer relations
• Contract administration for secured projects
• Utilize wage and benefit schedules
• Hand off secured projects to the Operations team
• Assist in other duties as assigned such as change order management or billings depending on the project(s)
• Support other members of the Estimating team for product line collaboration

This position is safety sensitive.

Basic Requirements

• Must have at least 2 years’ experience estimating construction projects
• Experience with estimating or managing specialty scopes of construction
• Strong ability to read, understand, and interpret specifications and drawings for PCI’s scopes of work, specifications, materials, and methods
• Has a record of establishing and maintaining strong customer relationships
• Excellent communication (verbal and written) and customer service skills
• Possess a high level of attention to detail and cost analysis skills
• Ability to accurately read project schedules to determine sequencing and durations of scopes of work
• Proficiency with computer takeoff and estimating software such as On-Screen Takeoff and Quick Bid
• Proficiency with Microsoft Office Suite products (e.g., Excel, Word), Bluebeam Revu, Procore, or PlanSwift
• Must have a sharp understanding of estimating techniques and the bidding process
• Ability to work effectively both in a collaborative team environment and independently
• Ability to learn new skills by engaging in technical job functions and applying new skills as they’re learned
• Possess critical-thinking and problem-solving skills

Preferred Requirements

• Bachelor’s degree in Construction Management, Construction Science, or related discipline
• Experience with drywall, framing, acoustics, and interior finishes on commercial projects.
• OSHA certification
• Experience working with union representatives
• Local to the Boston, MA area.

This role is not eligible for visa sponsorship.

Benefits

Our clients’ employees are their greatest asset. They put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

• Competitive pay
• Incentive bonus plan
• Employee stock ownership plan (ESOP)
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
• Life insurance, AD&D, and disability benefits
• Employee assistance program (EAP)
• Flexible paid time off policy and paid holidays

Our client provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Our client is a background screening, drug-free workplace. In accordance with the provisions of Tennessee Code Annotated (T.C.A.), Title 50, Chapter 9, PCG’s Drug-Free Workplace Program includes drug and alcohol testing as part of the hiring process and throughout employment, as applicable.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Role: Security Architect / AI Security AppSec Architect

Location: Boston, MA - Hybrid 3 days per week

Duration: Long term Contract

JOB PURPOSE:

We are seeking a Security Architect / AI Security AppSec Architect to assist in the strategic evaluation and secure implementation of our AI Agent Framework. As AI adoption accelerates across our investment and research teams, this role will be pivotal in ensuring our systems remain secure, resilient, and compliant. You will combine high-level architectural oversight—specifically evaluating new and emerging AI technologies—with hands-on engineering.

Reporting to the Director of Security in Global Security organization, you will research security controls, validate emerging architectural patterns, and define the governance standards for M365 Copilot Agents and autonomous agents built on Azure AI Foundry.

Primary Responsibilities:

Technology Evaluation & Security Architecture

• Emerging Tech Research: Proactively evaluate new AI tools, frameworks, and LLM providers to assess their security posture and suitability for a highly regulated investment environment.
• Architectural Design: Design and validate secure architectural patterns for AI agent integration within the organization’s ecosystem, ensuring data privacy and IP protection.
• Threat Modeling: Conduct deep-dive analysis of AI-specific threats (prompt injection, model inversion, data poisoning) and architect systemic mitigations.
• Platform Assessment: Evaluate the security capabilities of Azure AI Foundry, M365 Copilot Studio, and the Microsoft Graph API against the organization’s compliance standards.
• MCP Specialization: Assess Model Context Protocol (MCP) security best practices, designing isolation strategies for context management.
• As a security architect, assist with evaluations of other technologies being evaluated with via our Enterprise Architecture Review Board

Technical Implementation & Validation

• Hardening & Standards: Create hardening checklists and configuration standards for AI platforms that bridge the gap between innovation and rigorous risk management.
• Identity & Integration: Test and document sophisticated integration approaches with Azure Key Vault, Entra ID, and Managed Identities.
• Security Telemetry: Implement advanced logging, auditing, and monitoring for AI agent telemetry to ensure visibility into autonomous actions.
• Governance & Standards Development
• Design Principles: Lead the creation of the organization’s AI Agent Security Design Principles document.
• Policy Authoring: Working with various teams assist in developing technical sections of governance policies that address the risks of emerging AI technologies and autonomous workflows.
• CI/CD Integration: Identify and bridge control gaps in existing CI/CD pipelines to support secure, automated AI deployments.
• Stakeholder Collaboration: Translate complex security architectures into actionable implementation guides for developers and investment tech teams.

Required Qualifications:

• Architectural & Technical Skills
• 5+ years in Cloud Security/Architecture with deep hands-on Azure platform experience.
• AI Specialization: Hands-on experience with Azure AI Services, Azure OpenAI, and Azure AI Foundry (or similar platforms like AWS SageMaker).
• Modern Identity: Expert-level understanding of Microsoft Entra ID, Service Principals, and Managed Identity in a complex enterprise environment.
• Emerging Protocols: Deep familiarity with Model Context Protocol (MCP) and its implications for data isolation and session security.
• GenAI/LLM Expertise: Strong grasp of RAG (Retrieval-Augmented Generation) patterns and vector database security.
• Security Implementation & Strategy
• Zero Trust: Proven track record of implementing Zero Trust controls in financial services or cloud-native environments.
• Automation: Experience with Infrastructure as Code (Terraform, Bicep) to codify security guardrails.
• Threat Assessment: Familiarity with the OWASP Top 10 for LLMs and AI-specific vulnerability scanning.

Preferred Qualifications:

• Certifications: Azure Security Engineer Associate, Azure AI Engineer Associate, or CISSP/CCSP.