Jobs in Purchase, NY

Job Title: Service Operations Manager

Job Type: Full-time

Location: Hawthorne, NY (Hybrid)

Who Are We

Leviant deploys UV-C sanitization technology inside hospitals and hotels. Every device in the field represents a commitment to cleaner, safer environments. This role exists to keep that promise. A cleaner hospital is a safer hospital.

We move fast, hold ourselves to a high standard, and expect the same from the people around us. If you thrive with real responsibility, take pride in closing loops, and have a low tolerance for vague processes or dropped balls — read on.

The Role

This is a high-accountability, high-visibility role at the center of Leviant’s field operations. You will manage the full lifecycle of service requests — intake, triage, technician dispatch, parts coordination, documentation, invoicing, and closure.

Every service event contains valuable data. Recurring failures, error codes, and technician visits reveal insights about device performance. Your job is to capture those signals and translate them into improvements for product, service, and operations.

This role also includes time in the field. You will visit customer sites, shadow technicians, and speak with EVS teams and facility managers to understand how devices perform in real environments.

What You’ll Own

Service Intake & Triage

·  Serve as the first point of contact for service requests

·  Assess urgency and determine the fastest path to resolution

·  Provide remote troubleshooting and escalate when needed

Technician Dispatch & Coordination

·  Match service needs with the right technician and parts

·  Coordinate scheduling and maintain clear communication with customers

·  Ensure work is completed to Leviant standards

Parts & Inventory Management

·  Track repair and consumable inventory

·  Coordinate shipments so technicians arrive prepared

Salesforce & Documentation

·  Maintain accurate service records

·  Build a historical record for each device and customer site

·  Track personnel changes at customer locations

Invoicing & Financial Accuracy

·  Ensure work orders are complete and invoiced promptly

·  Maintain financial accuracy across service operations

Continuous Improvement

·  Lead weekly service reviews

·  Identify patterns in field issues and communicate insights to engineering

·  Improve internal service workflows

Field Presence

·  Conduct site visits to observe device performance

·  Build relationships with EVS teams and facility managers

·  Bring field insights back to improve product and service quality

What We Require

·  Relentless follow-through and ownership

·  Strong organizational ability

·  Fluency with CRM systems and productivity tools

·  AI-forward mindset to improve workflows

·  Clear professional communication

·  Adaptability in hospital environments

·  Strong collaboration across teams

Preferred Qualifications

·  Experience in service operations or field coordination

·  Experience managing technicians or service logistics

·  Familiarity with inventory management and invoicing

·  Experience with Salesforce or similar CRM platforms

·  Experience implementing AI tools in workflows

·  Healthcare, facilities, or hospitality operations experience

·  Second language (Spanish, Russian, or French)

Leviant is an equal opportunity employer. We evaluate candidates based on ability, character, and drive.

NOW HIRING: ASSISTANT DIRECTOR OF NURSING (ADON)

Located in White Plains, NY

Salary: $120K Annually

DUTIES:

Assist the DNS with management responsibilities and in maintaining the quality of care

Responsible for Wound/Skin Rounds weekly

Assist with compliance and ensure effective communication with all levels of nursing staff

Meet the nursing medical needs of all residents

24 hours on call

Coordinate and direct the total planning for nursing services

Maintain a comprehensive knowledge of general nursing theory and practice

Responsible for the accurate and timely completion of medical records

Assist with interviewing, hiring and orienting of new nursing staff

Oversee daily staffing process

infection control

Maintain flexibility with work schedule to address unpredictable needs

REQUIREMENTS:

Current State RN license required

Min. 3 yrs. exp. in Long-Term Care settings

2 years of management experience preferred

1-year staff education experience preferred

Excellent Communication Skills required

Evidence of basic leadership skills and supervision

Flexible hours required

Overview

The Women’s Business Development Council (WBDC) is seeking a driven and passionate part-time HR Coordinator to The HR Coordinator provides administrative and coordination support to the Chief Financial & People Officer. This role supports internal HR operations while assisting with the coordination of outsourced HR and payroll activities, ensuring timely information flow, data accuracy, and compliance support. This position is administrative in nature and does not provide legal advice or independent HR decision-making.

This part time role would work up to 24 hours a week. At least one day/week will be worked from our offices in Stamford, Hartford or Waterbury, and the remaining days can be done remotely. Travel around the state and to our offices (Stamford, Hartford, Waterbury and New London) may be required. The salary range for the role is $22-$27 hour, commensurate with experience.

Duties and Responsibilities

Internal HR Support

• Support day-to-day HR administrative operations under direction of the Chief Financial & People Officer

• Coordinate onboarding and offboarding processes, including documentation and system setup

• Maintain employee personnel files and HRIS records

• Assist with benefits administration support and employee inquiries

• Assist with HR communications and internal reporting

• Schedule HR meetings and maintain calendars and task tracking for the Chief Financial & People Officer

• Coordinate exchange of employee data, payroll changes, and benefits information

• Assist with onboarding/offboarding submissions

• Prepare payroll in conjunction with HRCG

• Support audits, reconciliations, and data validation as requested

• Escalate discrepancies or complex issues to the Chief Financial & People Officer

Compliance & Confidentiality

• Ensure timely and accurate completion of HR documentation

• Maintain strict confidentiality of employee and client information

• Support compliance tracking under direction of the Chief Financial & People Officer (e.g., policy acknowledgments, required forms)

• Follow internal controls related to onboarding, offboarding, payroll, benefits, and data security

Qualifications

• 2–4 years of HR administrative or coordinator experience preferred

• Familiarity with HRIS and payroll systems (e.g., iSolved, ADP, Paychex, UKG, etc.)

• Strong organizational, follow-up, and documentation skills

• Ability to manage multiple stakeholders and deadlines

• Proficient in Microsoft Office and collaboration tools (Teams, SharePoint, etc.)

• High attention to detail and accuracy

• Professional discretion and confidentiality

• Strong written and verbal communication

• Ability to prioritize and work independently

• Service-oriented and responsive

• Ability to interact professionally with individual at all levels of the organization

About Us

Headquartered in Stamford with regional offices in Hartford, Waterbury and New London, the Women’s Business Development Council (WBDC) is a nationally recognized nonprofit organization driving economic equity for women across Connecticut. For nearly 30 years, WBDC has empowered women entrepreneurs through training, advising, access to capital, and advocacy—serving more than 22,000 women and helping to launch or grow more than 16,500 businesses. With statewide locations and deep partnerships across the corporate, philanthropic, and government sectors, WBDC is an influential force for women’s economic advancement. Visit for more information.

WBDC offers a competitive benefit package including health, dental, vision, and life insurance, a retirement plan, paid time off, and holidays, in a supportive working environment.

How We Operate

We are a team of 40 talented individuals who collectively deliver outstanding results through a high level of passion and commitment.

Please apply if you:

• Possess an Entrepreneurial Mindset – creative, motivated, enthusiastic, and energetic

• Seek to inspire and empower those around you, whether they are clients or colleagues

• Thrive in a fast-paced environment, and are comfortable with change

• Take initiative, and are willing to go above and beyond to achieve results

• Are highly detailed, and demonstrate a sense of urgency in setting and meeting deadlines

• Can work independently, and see the big picture while working in the day-to-day

• Prosper in a culture of teamwork and growth, and value collaboration

• Are passionate about supporting women entrepreneurs and small business owners

How to Apply

Interested candidates should email their cover letter, and resume to Please list HR Coordinator in the e-mail subject line. No phone inquiries.

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

WBDC, Inc. Equal Employment Opportunity Statement

WBDC is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome qualified applicants to receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Westchester County Department of Environmental Facilities is actively recruiting for an Assistant Commissioner of Environmental Projects for their facility in New Rochelle, NY.

Under general supervision, the incumbent of this class is a member of the senior leadership team in the Department of Environmental Facilities and is responsible for planning, implementing and promoting the County’s Solid Waste Management Plan, including programs associated with the County transfer stations, Material Recovery Facility, Household-Material Recovery Facility, and food waste recycling. The incumbent is also responsible for the management and oversight of the department’s NYS Consent Orders and Federal Administrative Orders and advises on the actions necessary to comply with such Orders; also responsible for the coordination of case management related to violations of the County’s Source Separation Law and Sewer Act. Responsibility involves monitoring these projects to ensure compliance with Federal, State and local environmental regulations and standards. Supervision is exercised over professional and support staff, and administrative oversight over compliance efforts. Does related work as required.

Requirements:

A Master’s degree in Environmental Science or closely related field, or a Juris Doctorate; and ten years professional experience in solid waste, legal or operational issues, two years of which must have involved the management and coordination of environmental projects

SPECIAL REQUIREMENTS

Possess and maintain a valid license to operate a motor vehicle in the State of New York.

NOTES

1. The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.

2. Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement

SPECIAL NOTES

Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

Filing an application for a posting does not substitute or relieve you of the requirement to file appropriate application and fee when the civil service exam may be announced.

COME JOIN OUR TEAM! Besides a competitive salary, our compensation package includes comprehensive benefits, including medical, dental, vision, deferred compensation, paid leave and retirement plan.

Please submit a cover letter and resume to

Important: Please indicate Assistant Commissioner, Environmental Projects in the subject line of your e-mail.

Westchester County is an Equal Opportunity Employer

Required Skills & Experience

10+ years of experience as an Analyst

Must be proficient in SQL and Excel for data validation and ad hoc analysis

Must have strong data warehousing knowledge and experience

Must be able to communicate analysis/findings in business/functional terms for senior leadership/executive audience

Job Description

Insight Global is hiring a Business Intelligence Analyst for the Service Reliability team for one of our clients in Stamford, CT. This team focuses on improving customer experience through analytics that focus on network outages and maintenance/upgrade events. This person will act as the liaison between business and technical teams to translate requirements. This person will pull and validate data and identify trends. They will report these findings to leadership and make recommendations. This person will need to have strong SQL skills to work with data and strong communication skills to speak to executives. This role will be performed 4 days a week on-site in Stamford, CT.

The pay is between 50-60/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

About the Company

If you’re passionate about future-focused innovation and joining a team where your ideas are valued and your skills are honed, we invite you to join Ultrafabrics as we reshape the world of high-tech performance fabrics. At Ultrafabrics, we combine high-performance, comfort, and sustainability to support the visions of leading designers and manufacturers in over 10 global industries.

About the Role

We are seeking a Customer Success Representative who brings strong textile industry knowledge, exceptional communication skills, and a leadership mindset. This role requires someone who collaborates easily with a team while also working independently with confidence and accountability. As a key link between Ultrafabrics and our customers, you will represent our premier brand through professionalism, accuracy, and service excellence. Customers rely on us to make their jobs easier by providing clear, reliable information, supporting accurate and timely order management, including the handling of international orders and shipping, and delivering thoughtful, white-glove support. This is not a sales position and does not include sales quotas—you are our best sales tool, representing Ultrafabrics through expertise, responsiveness, and strong customer relationships.

Responsibilities

• Provide high-level customer support for assigned accounts, delivering consistent and professional white-glove experience
• Process customer orders accurately and efficiently, including order entry, delivery updates, and follow-through
• Provide shipment tracking and proactively address service-related issues in a timely and solutions-oriented manner
• Communicate effectively with customers, sales representatives, and internal teams via phone and email
• Monitor email inquiries throughout the day to ensure prompt, accurate responses
• Manage inbound and outbound phone communications related to order status, stock availability, and issue resolution
• Work closely with shipping and purchasing teams to support smooth execution and on-time delivery
• Resolve customer complaints, discrepancies, or errors with professionalism, empathy, and attention to detail
• Participate in team meetings and support a collaborative, accountable team environment
• Lead by example by sharing knowledge, supporting teammates, and upholding service standards

Qualifications

• Experience in the textile or materials industry
• Strong understanding of customer service operations, order management, and logistics workflows
• Demonstrated ability to work independently while contributing effectively within a team
• Experience mentoring, training, or supporting team members is preferred
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to prioritize in a fast-paced environment
• Detail-oriented with proven problem-solving capabilities to meet customer satisfaction
• Commitment to accuracy, accountability, and continuous improvement
• Ability to anticipate customer needs and follow through
• Strong interpersonal and relationship-building skills

Required Skills & Experience

5+ years’ experience writing and managing e-mail/digital content

Experience with Content Management Systems ex. Drupals

Bachelor’s degree

Job Description

Insight Global is looking for a Support Content Publisher to join the Digital Service and Customer Experience (DSCX) team at a large Telecommunications company in Stamford, CT. This team is responsible for enhancing the customer experience and providing the right messages at the right time to the right customer. This person will be responsible for driving the execution of an interactive, digital self-service experience for customers by testing and publishing online support content and analyzing areas for improvement in design, content, and usability. This person will publish web content and proof for accuracy, message presentation and brand style. They will be responsible for optimizing SEO, headline style and length, graphics sizing, photo cropping, hyperlinking, etc. 20% of their day will be spent analyzing and understanding the analyst metrics, 40% spent on various tasks that come through their ticketing system like setting up new website layouts and creating content area for support sights. Remaining 40% is spent on projects: researching, running testing, and pitching creative ideas to increase customer experience and reduce cost. This position requires technical expertise, great communication skills, the ability to understand and translate technical and product launch information and to work closely with copy editors, designers, journey owners and technical teams.

The pay rate will be between 35-40/hr.

• Associate degree preferred
• Certified Hospice Nurse (CHPN) preferred
• Three+ years' experience in hospice, home health, general medical surgery, oncology, or patient population-specific nursing (i.e., geriatrics, pediatric, etc.)
• Minimum of one year of supervisory experience
• Possess and maintain valid CPR certification while employed in a clinical role (preferred)
• Must be a licensed driver who can travel to all business locations
• Meet the regulations and requirements of the state(s) in which the program provides services

• Supervise direct patient and family care team members, in collaboration with program site leadership
• Responsible for scheduling , payroll, and other administrative duties
• Ensure all initial assessments and required reassessments are conducted by qualified team members within required time frames, including documentation submissions, and/or synchonization
• Oversee and support the Interdisciplinary Group (IDG) in development, implementation, and review of the interdicisiplinary plan of care for each patient and family
• Collaborate with program site leadership memebrs to monitor, manage, and mentor staff in patient care activities, productivity, and documentation per related policies and protocols
• Pariticpates and promotes Back to Bedside efforts in reinforcing Case Management skills, and knowledge and attitude per protocol for all disciplines
• Collaborate with site leadership to support staff education efforts
• Facilitates IDG meetings and provides ongoing IDG Support such as triaging incoming calls, provides caller support and assistance, and performs quality calls
• Participates in or lead quality improvement activities, including data collection and aggregation as able
• Reinforces and supports all internal and external communications

• Medical, dental and vision coverage

• Paid time off and paid holidays

• Professional development opportunities

• Company-matching 401(k)

• Flexible spending and health savings accounts

• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app

• P rograms to celebrate achievements , milestones and fellow employees

• Company store credit for your first AccentCare-branded scrubs for patient-facing employees

• And more!

Your initial post of duty will be determined at the time of the final job offer and will be based on the operational needs of the U.S. Secret Service.

Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility.

At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrows Secret Service.

During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.S. and abroad. Duties include:

• Providing protection for various protectees.
• Conducting criminal investigations pertaining to financial obligations of the United States.
• Planning and implementing security designs for National Special Security Events.

This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and well show you the rewards that come with being a special agent in the U.S. Secret Service. We invite you to become part of our elite team. Explore a career that will take you to new heights while you serve your country with honor, distinction and pride.

Requirements

• U.S. citizenship is required
• Possess a current valid drivers license
• Carry and use a firearm. Maintaining firearm proficiency is mandatory.
• Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position.
• You must obtain a Top Secret Clearance and retain it during your career.
• Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
• Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500,1000 and 2000Hz ranges.
• Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
• Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
• Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
• Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.