Jobs in Polk City, FL

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: Monday - Friday

Location: 210 South Florida Avenue Lakeland, FL

Pay Rate: Min $119,142.40 Mid $148,928.00

Position Summary

Provides strategic leadership to department service lines which may include Applications, Enterprise Architecture, Service Desk, Project Management, Security and Access Management. This position has a key role in enabling LRHS to successfully increase organizational flexibility and agility, and ultimately deliver high quality customer services as well as ensuring that all major initiatives are successfully produced on time, within scope, and within budget. This role proactively assesses the impact of IT and healthcare industry trends to current and future enterprise information, applications, and security needs and projects. Interfaces with business leaders and other IT functional leaders to define applications and information initiatives and solutions for improving the organizations services and operations. Participates in IT strategy planning activities, bringing a current knowledge and vision of healthcare applications, solutions and best practices and processes. Researches and recommends a strategic action plan to prevent problems and to maintain high service levels for the user community. Establishes metrics, key performance indicators and service level agreements for driving the performance of information solutions delivery. Other responsibilities include information privacy and security, process improvement, end user service and support, vendor management and continuous process improvement. Provides proactive management, guidance, and oversight for all IT budgets including FTE's, expenses, and Capital.

Position Responsibilities

People At The Heart Of All We Do

Fosters an inclusive and engaged environment through teamwork and collaboration.

Ensures patients and families have the best possible experiences across the continuum of care.

Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

Behaves in a mindful manner focused on self, patient, visitor, and team safety.

Demonstrates accountability and commitment to quality work.

Participates actively in process improvement and adoption of standard work.

Standard Work Duties: Director - Information Services

Strategic/Tactical: Develops enterprise strategic and tactical plans consistent with the LRHS Strategic Plan in collaboration with executive team members. Plans, develops and manages the implementation roadmap for the strategic and tactical plans. Plans, prepares and administers departmental expense and capital budgets. Suggests and recommends ideas and solutions for complex project based issues, needs and problems.

Business Alignment: Ensures strategic alignment of LRHS business areas with a goal of leveraging technology to improve customer service and maximize business results. Oversee the LRH portfolio of projects and the associated business and technical processes to ensure the efficient review, planning and execution of projects. Facilitate building and managing the LRHS Project Management Office by defining and developing project/program management strategies, practices, governance standards, processes, tools, and metrics.

Demand Management: Delivers prioritization and portfolio/project management, including planning and forecasting and having key input on the approval or cancellation of projects and project requests based on data, analyses and business circumstances. Partners with LRHS leadership to define opportunities to identify and prioritize projects based on predefined criteria (return on investment, productivity, compliance).

Relationship Management: Establishes and manages relationships with key stakeholders in the LRHS business areas and technology related vendors. Ensures vendor contracts are properly developed, negotiated, executed and managed.

Functional Management: Leads and develops multiple teams and staff. Allocates resources based upon the priorities and demand of the LRHS business areas. Ensures information assets and technologies are adequately protected; IT Risks are reduced; and appropriate standards, controls, security technologies, policies and procedures are established.

IS Management: Plans and manages the development and continuous improvement of the IS Management System, Solution Development Life Cycle methodologies and Project Management standards, processes and policies that enable the business to deliver quality solutions consistently and efficiently. Provide leadership to the IS teams and business by setting short and long term goals for the service lines in scope in alignment with the strategic plan and following best practices in the healthcare industry and proven processes in the IT industry. Ensure ongoing regulatory and compliance requirements are met, including HIPAA.

Technology Evaluation/Recommendation/Approval: Directs and oversees the evaluation, selection, purchase and implementation of applications and tools in concurrence with the LRHS standards

Executive Communication: Communicates on a regular basis with LRHS executive leadership, business area management and other key stakeholders to ensure services are being delivered in a manner consistent with current service level agreements and also to identify future requirements.

Solutions and Technology Currency: Analyzes technological advancements, both inside and outside the healthcare industry, to determine potential impact on the LRHS business environment. Prepares and presents technology recommendations to LRHS executive management

Stewardship

Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.

Knows and adheres to organizational and department policies and procedures.

Director/Assistant Director Capabilities

Demonstrates accountability for programs and services and/or organization-wide functional responsibilities within the system to support achievement of organizational priorities.

Coaches leaders and professional team members to create an environment that encourages continuous learning and development.

Engages direct leadership team to leverage talent, communicate a strong vision and mission and achieve buy-in.

Directs and participates in leadership team development, performance management and engagement.

Leads change by communicating a clear vision, influencing and motivating others, and developing relationships with key stakeholders.

Promotes and inspires a healthy and safe culture to advance overall system, team performance and service experience.

Maintains patient confidentiality and privacy, and adhere to HIPAA standards.

Competencies & Skills

Essential:

• Advanced level of strategic thinking, planning and organization and decision-making skills.
• Agility, adaptability and ability to manage and influence change.
• Advanced written and verbal communications skills, coaching and mentoring skills, negotiation and conflict resolution skills.
• Solid foundation in IT operations and customer service support functions.
• Excellent contract management and customer/vendor relationship management skills.

Nonessential:

• Healthcare operations and technologies

Qualifications & Experience

Essential:

• Bachelor Degree

Nonessential:

• Master Degree

Essential:

• Business Management, Information Technology, Computer Science, Engineering or related field of study.

Other information:

Certifications Preferred: Six Sigma, ITIL Master, PMI PgMP, COBIT or other applicable industry certification(s)

Experience Essential: Five to seven years in a technical/professional role with increasing leadership responsibility. Ten to 15 years of relevant work experience, with at least 5 years of leadership experience and ten plus years of managing applications teams, projects, programs, service desks, identity and access management, and/or IT security management. Leading difficult projects that have required strong leadership and change management.

Planning at the tactical and strategic levels. Budget development and administration. Financial management. Management of finances and resources.

Track record of excellent customer relationship management, vendor management, and contract management.

Experience Preferred: Fifteen years plus experience of either Project/Program Management, applications management, IT Security management. Two plus years in healthcare environment.

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: M-F with Call Rotation

Location: 210 South Florida Avenue Lakeland, FL

Pay Rate: Min $106,953.60 Mid $133,692.00

Position Summary

The IS Senior Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH’s Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for architecture and implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regional’s patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Standard Work: IS Senior Epic Server Engineer

• Designs, implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse
• Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
• Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed
• Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
• Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
• Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
• Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
• Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
• Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations
• Develops and maintains systems documentation and technical procedures, user guides and run-books

Competencies & Skills

Essential:

• Subject matter expert on one or more of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace with working knowledge of others
• Expert Knowledge of PowerShell, PowerCLi, PowerShell DSC
• Subject matter expert in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
• Incident resolution, including ownership through resolution / break fix and ticket queue management
• Technically proficient, and certified by Epic in one or more of: Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto

Nonessential:

• Certification multiple Epic disciplines, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
• Problem resolution, including ownership and communication through resolution
• Experience in a larger, highly available environment (500+ servers and multiple sites)
• VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
• ITIL / ITSM process and procedure. Strong troubleshooting and critical thinking skills

Qualifications & Experience

Essential:

• Bachelor Degree

Nonessential:

• Master Degree

Essential:

• Information Technology, Healthcare Administration, Information Management, or related field

Other information:

Experience Essential:

-Minimum six years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications

-Server infrastructure and Server systems design, capacity planning, operations methodology, error detection and resolution techniques

-Expert level knowledge in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace

-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications

-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment

Experience Preferred:

-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView

-Enterprise system monitoring, log management and event analysis with an emphasis on event analysis, performance tuning and application optimization

-Expert level knowledge in server operating system, web servers and application hardening, developing and administering application security standards to include Client OS and Server OS

-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto

Certifications Essential:

-Microsoft MCSE, VMware VCP or Citrix CCEA

Certifications Preferred:

-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA

According to the National Institute of Mental Health, an estimated 26.2 percent of adults suffer from a diagnosable mental disorder. Recognizing this need, we at Lakeland Regional Health have devoted ourselves in creating the best mental health facilities possible. We are dedicated to improving outcomes and helping people get well. From helping children and parents survive divorce, to treating depression, our licensed clinical staff provides a team approach to care. Under the direction of a board-certified psychiatrist, our mental health facilities provide in- and out-patient care to adults at all levels of mental health severity. Under the direction of our board-certified child and adolescent psychiatrist, we also provide services to adolescents who require mental health treatment. If you have a heart for those suffering from mental health disorders, please consider joining our mental health department. We have the following opportunity:

Work Schedule: Monday - Friday

Work Hours per Biweekly Pay Period: 80.00

Shift Time: 8-hour days

Location: Behavioral Health, Medical Center - Lakeland, FL

Position Summary

Summary:

Responsible for delivering outpatient behavioral health services consisting of assessing, diagnosing, and treating patients. The Outpatient Behavioral Health Therapist will provide individual, family, and group psychotherapy. The individual is accountable for collaborating with health care team members to design, implement, and measure safe, cost-effective, evidence-based care strategies while maintaining current professional knowledge and competencies. He/she shares responsibility for all aspects of patient care and team functions. Perform other related duties as assigned.

Position Details

Detailed responsibilities:

* People At The Heart Of All We Do

- Fosters an inclusive and engaged environment through teamwork and collaboration.

- Ensures patients and families have the best possible experiences across the continuum of care.

- Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

* Safety And Performance Improvement

- Behaves in a mindful manner focused on self, patient, visitor, and team safety.

- Demonstrates accountability and commitment to quality work.

- Participates actively in process improvement and adoption of standard work.

* Stewardship

- Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.

- Knows and adheres to organizational and department policies and procedures.

* Standard Work: Outpatient Behavioral Health Therapist – Licensed

- Provide in-person and telehealth individual, couples, group, and/or family psychotherapy.

- Conduct comprehensive clinical assessments of new patients.

- Collaborate with other behavioral health professionals, primary care providers, and other healthcare professionals as needed

- Schedules regular follow-up appointments with patients according to the needs of each patient and best-practice standards.

- Actively participates in team development, achieving dashboards, and in accomplishing department goals and objectives.

- Maintain all electronic health records according to federal, state and local regulations, ensuring that records of patients are complete, accurate and comprehensive.

- Provide crisis stabilization and crisis management with support as needed.

Qualifications & Experience

Education:

Essential:

* Master Degree

Education equivalent experience:

Essential:

* Master’s level or higher degree in: Social Work, Marriage and Family Therapy, Professional Counseling, or a similar degree.

Other information:

Experience Essential:

- After obtaining a clinical license: at least one year of experience providing psychotherapy services to children or adult

Experience Preferred:

- One or more years using Epic

- One or more years providing telehealth services

- Two or more years working with patients who have experienced trauma

Certifications Essential:

- Must pass Level 2 FDLE background screening.

Licenses Essential: Clinical Social Work LCSW, LMFT, LMHC (LPC)

Position Information

Voted as one of the six “Most Wired” Advanced Healthcare Systems in America by Hospitals & Health Networks from 2013-2016, LRH has become a forerunner in the race to become one of the most technologically advanced hospitals in the country. With that distinction, Lakeland Regional Health is always looking for new and quality IT employees that will work closely with clinical staff members to care for our patients. Our IT department has a range of opportunities, which includes areas such as: Network Engineering, Enterprise Architecture, and Business & Financial Systems. We are seeking qualified and enthusiastic workers to join our team.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: M-F with Call Rotation

Location: 210 South Florida Avenue Lakeland, FL

Pay Rate: Min $83,803.20 Mid $104,759.20

Position Summary

The Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH’s Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regional’s patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.

Position Responsibilities

People At The Heart Of All We Do

Fosters an inclusive and engaged environment through teamwork and collaboration.

Ensures patients and families have the best possible experiences across the continuum of care.

Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

Behaves in a mindful manner focused on self, patient, visitor, and team safety.

Demonstrates accountability and commitment to quality work.

Participates actively in process improvement and adoption of standard work.

Stewardship

Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.

Knows and adheres to organizational and department policies and procedures.

Standard Work: IS Epic Server Engineer

Implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse

Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services

Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed

Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes

Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products

Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure

Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards

Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations

Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations

Develops and maintains systems documentation and technical procedures, user guides and run-books

Competencies & Skills

Essential:

• Working knowledge of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace
• Proficiency in PowerShell Scripting and automation
• Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
• Incident resolution, including ownership through resolution / break fix and ticket queue management
• Technically proficient, and aware of self-limitations with experience in one or more Epic technologies

Nonessential:

• Experience in Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
• Problem resolution, including ownership through resolution
• Experience in a larger, highly available environment (500+ servers and multiple sites)
• VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
• Strong troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution specific to electronic health record (EHR) systems

Qualifications & Experience

Essential:

• Associate Degree

Nonessential:

• Bachelor Degree

Essential:

• Information Technology, Healthcare Administration, Information Management, or related field

Other information:

Experience Essential:

-Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications

-Engineering and administrative experience on Windows Servers 2012 and up, Windows 10, MS Active Directory, Group Policy, DNS, DHCP, MS SQL

-Proven competence in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace

-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications

-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment

Experience Preferred:

-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView

-Enterprise system monitoring, log management and event analysis with an emphasis on performance tuning and application optimization

-Experience in server operating system and application hardening, developing and administering application security standards to include Client OS and Server OS

-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto

-Problem resolution, including ownership through resolution

Certifications Essential:

-Microsoft MCSE, VMware VCP or Citrix CCEA

Certifications Preferred:

-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Work Hours per Biweekly Pay Period: 80.00

Shift: Monday - Friday

Location: 210 South Florida Avenue Lakeland, FL (Remote)

Pay Rate: Min $63,793.60 Mid $79,747.20

Position Summary

Under the direction of the facility Coding and Reimbursement Manager, conducts coding quality reviews and audits of chart documentation to assess accuracy, ensure compliance with federal and payer policies, and identifies areas for improvement for hospital outpatient coding. Develops and delivers training on coding accuracy and compliance, staying updated on regulations and providing expert guidance to coders. Provides ongoing coding education and training to coding team and serves as mentor to all new coding team members. Serves as a subject matter expert and resource for coders, providers, and other staff on coding questions, regulatory changes, and best practice. Prepares reports of findings and meets with coders and Coding Leadership to provide education and training on accurate coding practices and compliance issues.

Has thorough knowledge of acute care facility guidelines, modifiers, sequencing rules and the NCCI (National Correct Coding Initiative) edits, OCE (Outpatient Code Editor) edits, Official Guidelines for Coding and reporting for ICD-10-CM/PCS, CPT-4, and HCPCS coding conventions, APC payment classifications and Medicare Conditions of Participation. Will assist the Coding and Reimbursement Manager on preparing presentations and/or interdepartmental feedback.

Responsible for conducting coding and billing training programs for billing and coding specialists. Other duties will include implementing coding department policies and procedures and assisting with reviewing and appealing coding denials.

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Standard Work: Outpatient Coding Quality Educator Specialist

• Actively participates in team development, achieving dashboards, and in accomplishing departmental goals and objectives.
• Performs internal quality assessment reviews on outpatient facility coders to ensure compliance with national coding guidelines and the LRH coding policies for complete, accurate and consistent coding which result in appropriate reimbursement and data integrity. Helps to coordinate and direct the day-to-day coding educational activities. Facilitates and provides coding educational classes/presentations to staff, as required/when needed.
• Communicates outcomes to the coding team to improve the accuracy, integrity and quality of patient data, to ensure minimal variation in coding practices and to improve the quality of physician documentation within the body of the medical record to support code assignments. Responsibilities also include assisting Coding Leadership in root cause analysis of coding quality issues, performing account reviews, and preparing training documents to assist with coding quality action plans.
• Assists in the review, improvement of processes, education, troubleshooting and recommend prioritization of issues. Researches coding opportunities and escalates as needed. Communicates Coding topics and/or question trends to Coding Leadership for global education.
• Prepares and presents coding compliance status reports to the Coding and Reimbursement Manager and Health Information Management AVP.
• Assists in ensuring coding staff adherence with coding guidelines and policy. Demonstrates and applies expert level knowledge of medical coding practices and concepts.
• Coaches and mentors coding staff as they develop and grow their coding skills. Provides skilled coding support through regularly scheduled coding meetings and as the need arises. Provide one-on-one coaching and support to coding professionals, offering constructive feedback and guidance to improve coding accuracy and documentation practices.
• Assists Coding Leadership with outpatient coding denials.
• Create educational materials, such as manuals, handouts, and multimedia presentations, that effectively communicate complex coding concepts and guidelines.
• Orients, develops and coordinates on-the-job training of instructing them on systems and policies and procedures in accordance to coding compliance guidelines.

Competencies & Skills

Essential:

• Computer experience especially with computerized encoder applications, computer-assisted-coding applications, spreadsheets, and databases.
• Extensive regulatory coding, (ICD-10-CM, CPT-4, HCPCS, Modifiers, and APCs, and associated reimbursement knowledge. Strong knowledge of medical terminology, pharmacology and anatomy and physiology.
• Data Analysis - able to analyze, interpret and share data in a presentation format. Ability to plan and execute educational programs and presentations.
• Communicates clearly and concisely, verbally and in writing. Able to work effectively with other employees, providers and external parties.
• Requires critical thinking skills, organizational skills, written and verbal communication skills, decisive judgment, and the ability to work with minimal supervision.

Qualifications & Experience

Essential:

• Associate Degree
• Bachelor Degree

Essential:

• Health Information Management or other Healthcare degree

Other information:

Experience essential:

5+ years acute care hospital outpatient coding experience and/or coding auditing

5-10 years of educational experience in a facility or consulting setting.

Certification essential:

CCS, CPC, RHIT, or RHIA

Certification preferred:

RHIA

We are seeking individuals to review and provide feedback on everyday money-management tips. This role focuses on common financial challenges such as managing expenses, reducing spending, and making smarter financial choices.

You will review examples of budgeting methods and evaluate practical ideas people use to stretch their income. The goal is to understand which approaches work best for real households.

The work is flexible and fully online. Applicants should have an interest in budgeting, saving money, or improving financial habits.

No formal finance background is required.

We are looking for remote participants to review financial advice related to budgeting, saving money, and improving spending habits.

In this role you will explore different strategies people use to manage their finances and identify which ideas are the most helpful in real life.

Tasks include reviewing simple financial tips, evaluating money-saving strategies, and providing feedback on budgeting approaches.

The role is remote and open to anyone with an interest in personal finance or household budgeting.

Take Control of Your Career – Work from Anywhere

We are seeking motivated, disciplined, and goal-driven individuals to join our high-performing insurance sales team. Whether you’re an experienced sales professional or looking for a career change, we provide everything you need to succeed—leads, training, mentorship, and an unmatched commission structure.

Why Join Us?

-100% Commission-Based – No salary cap! Your income potential is unlimited, based on your effort and results.

-Work Remotely – This is a remote opportunity, with the option for in-person client meetings if preferred.

-No Cold Calling – Leverage our unique platform that connects you with qualified leads actively seeking insurance.

-Flexible Schedule – Be your own boss and set your own hours. Work from home or on the go!

-Comprehensive Training – We provide scripts, tools, and one-on-one mentorship to help you close deals quickly.

-Career Growth – Promotions based on performance, not tenure, with leadership opportunities available.

What You’ll Do:

Get Licensed! You must have or be willing to obtain a life insurance license (we guide you through the process).

Meet with Clients (virtually or in-person) to assess their financial goals and insurance needs.

Present Tailored Solutions that help clients make informed decisions about life insurance.

Close Sales & Earn Big! Guide clients through the application process and celebrate your wins.

Build Long-Term Relationships and provide continuous client support.

Stay Informed on industry trends to position our products effectively.

What You Need to Succeed:

-Strong communication and sales skills

-Self-motivated and goal-oriented mindset

-Ability to work independently and manage your own schedule

-No experience required – we’ll help you get licensed!

-Reliable internet connection and phone access (for virtual meetings)

Compensation & Perks:

Uncapped commission-based pay with lucrative bonuses

Residual income on policy renewals

Comprehensive training & professional development

Fast-track promotion opportunities

Border Patrol Agent (BPA)
- Experienced (GL-9 GS-11) NEW RECRUITMENT AND RETENTION INCENTIVES! Check out these higher-salaried federal law enforcement opportunities with the U.S.

Customs and Border Protection.

Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience.

This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization.

Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S.

Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.

Relocation may be required.

The U.S.

Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move.

U.S.

Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: Base Salary: GL-9/GS-11 $63,148
- $120,145 per year Locality Pay: Varies by duty location.

Overtime Pay: Up to 25% Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.

A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.

This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12.

You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.

The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.

Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities: As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.

Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.

Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.

Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.

Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications: GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.

Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.

Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.

Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.

Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements: Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S.

Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses.

Border Patrol work requires the ability to speak and read Spanish, as well as English.

Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S.

Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

We are looking for people who are interested in personal finance and budgeting. In this role you will review practical money-saving strategies and provide feedback on budgeting ideas for everyday households.

You will look at different financial habits, common spending patterns, and simple ways people manage money when budgets are tight. The work is simple and can be done online.

Responsibilities include reviewing budgeting advice, identifying useful money-saving ideas, and sharing your opinion on which strategies are most helpful.

No professional experience is required, but an interest in personal finance, saving money, or budgeting is helpful.

This is a remote opportunity and can be completed from home.