Jobs in Platte Woods, MO
736 positions found — Page 29
We are seeking an Administrative Specialist (Client File Management) to join our team.
Hourly Range: $16.50 - $18.50
This role is responsible for uploading documents, managing/auditing and entering data into the electronic management systems associated with Cornerstones of Care and the Kansas Department for Children and Families (DCF). This role requires strict standards of confidentiality, excellent communication, and customer service skills to manage a wide range of sensitive records and documents from diverse sources and stakeholders. As a member of the KS Foster Care team, you will work with other team members and report to our Administrative Manager.
WHAT YOU WILL DO:
- Completes data entry and uploading of designated items into Department of Children & Families (DCF) and Cornerstones of Care electronic client management systems (i.e., Care Match & Avatar).
- Organizes and maintains youth files including client records, in accordance with agency/program standards, Department of Children & Families requirements, and other governing directives.
- Duties could include maintaining court calendar & court documents, tracking the acquisition of various records, and ensuring client files correctly contain all necessary documentation.
- Perform periodic client file audits according to both external and internal expectations laid out by Cornerstones of Care and the Department of Children and Families.
WHAT YOU WILL BRING:
Our ideal candidate will have 2 years of administrative, clerical, and/or quality assurance experience, in addition to familiarity with electronic medical record maintenance, and the following:
- Bachelor's or Associate's degree in related field, preferred.
- Familiarity with Foster Care Case Management, preferred
REQUIREMENTS:
- High school diploma or equivalent with 2 years of relevant experience.
- At least 21 years of age and pass background check, physical, and drug screening.
- A valid driver's license, proof of current vehicle insurance, and reliable transportation.
WHO WE ARE:
Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:
- Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
- Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
- Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.
CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:
- Nonviolence - helping to build safety skills and a commitment to a higher purpose.
- Emotional Intelligence - helping to teach emotional management skills.
- Social Learning - helping to build cognitive skills.
- Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
- Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
- Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
- Growth and Change - helping to work through loss and prepare for the future.
OUR WIDE STATEMENT:
At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization.
OUR DIVERSITY STATEMENT:
- We partner for safe and healthy communities.
- We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated.
- We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status.
- We stand for anti-racism, equity, and inclusivity.
- We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization.
- We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices.
OUR BENEFITS:
Cornerstones of Care offers a competitive benefits package, which includes:
- 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
- Team members who work at least 30 hours per week are eligible for
- Health insurance benefits (medical, prescription, dental, vision)
- Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
- Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
- Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
- Retirement savings plan (401K) with employer match
- Pet Insurance
- Employee assistance program (EAP)
- Tuition reimbursement program
- Public Service Loan Forgiveness.
- To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.
Questions?
Please contact: Cornerstones of Care, People Experience Team
8150 Wornall Rd., Kansas City, MO 64114
Phone: Fax:
Like us on Facebook at: cornerstonescareers
Cornerstones of Care is an Equal Opportunity Employer
We are seeking a Residential Learning Manager to join our team.
Starting Salary: $51,000 - $54,000 (Salary)
We are seeking a Residential Learning Manager to join our team. Your role will ensure that all team members have opportunities to master the skills required to fulfill the requirements of their positions, including evidence-based models. As a member of the Collaborative Learning team, you will work with other team members and report to our Director of Collaborative Learning.
WHAT YOU WILL DO:
- Participating in annual professional development needs assessment and planning process by identifying training needs, assisting in the creation of an annual training plan, designing, scheduling, and facilitating learning opportunities to meet those needs. Learning opportunities may include classroom or virtual training, online courses, the creation of learning tools, and individual and group coaching.
- Research and gather source material through extensive interactions with Subject Matter Experts (SMEs).
- Create, update and maintain applicable curricula, including classroom, virtual, and eLearning.
- Create a safe and supportive learning environment and promote a culture that values learning.
- Create course assessments for the training sessions, which will follow proper instructional design methods and test understanding by asking learners to interpret facts, evaluate situations, explain cause and effect, make inferences, and predict results.
- Serve as subject matter expert for training information as needed.
- Foster a trauma-informed, equitable and inclusive culture through practice and promotion of Sanctuary Model practices.
- Deliver training to meet contractual and grant requirements.
WHAT YOU WILL BRING:
Our ideal candidate will have 1-3 years of congregate living experience and the following:
- Education Level: Bachelor's degree in a field related to Social Work, Healthcare, or Education required, or currently working towards degree.
- At least 21 years of age and pass background check, physical, and drug screening
- A valid driver's license in the state you reside in, proof of current vehicle insurance, and reliable transportation.
WHO WE ARE:
Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:
- Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
- Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
- Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.
CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:
- Nonviolence - helping to build safety skills and a commitment to a higher purpose.
- Emotional Intelligence - helping to teach emotional management skills.
- Social Learning - helping to build cognitive skills.
- Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
- Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
- Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
- Growth and Change - helping to work through loss and prepare for the future.
OUR WIDE STATEMENT:
At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization.
OUR DIVERSITY STATEMENT:
- We partner for safe and healthy communities.
- We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated.
- We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status.
- We stand for anti-racism, equity, and inclusivity.
- We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization.
- We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices.
OUR BENEFITS:
Cornerstones of Care offers a competitive benefits package, which includes:
- 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
- Team members who work at least 30 hours per week are eligible for
- Health insurance benefits (medical, prescription, dental, vision)
- Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
- Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
- Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
- Retirement savings plan (401K) with employer match
- Pet Insurance
- Employee assistance program (EAP)
- Tuition reimbursement program
- Public Service Loan Forgiveness.
- To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.
Questions?
Please contact: Cornerstones of Care, People Experience Team
8150 Wornall Rd., Kansas City, MO 64114
Phone: Fax:
Like us on Facebook at: cornerstonescareers
Cornerstones of Care is an Equal Opportunity Employer
KLR Executive Search Group is proud to partner with TIVOL ( ) to recruit their new General Manager. TIVOL's shining legacy began with humble roots when European immigrant Charles Tivol opened a jewelry store bearing his family name in downtown Kansas City, MO. What began as a small storefront inside the Altman Building off Petticoat Lane, would soon take off and become one of the leading and most trusted jewelry stores in the region. One hundred and fifteen years later, TIVOL maintains its long-standing history in offering world class service and exceptional jewelry and timepieces to customers worldwide, maintaining the core values of integrity and kindness in everything they do.
The Opportunity:
This is a pivotal leadership hire designed to bridge ownership and the management team, bringing structure, accountability, and execution to day-to-day operations. The General Manager will take meaningful responsibility off the plates of ownership, allowing them to focus on strategy, growth, and the long-term vision for the business.
The role is intentionally broad and evolving. The right leader will be energized by the opportunity to formalize what already works well, introduce clarity and follow-through where needed, and help prepare the organization for future growth. This position offers strong visibility, trust, and a long-term runway, with the potential to grow into a top operational leadership role within the company.
Key Responsibilities:
- Operational Leadership & Execution
- Process Improvement & SOP Development
- People Leadership, Scale, & Accountability
- Cross-Functional Collaboration
- Strategic Support & Growth
Qualifications:
- 10+ years of senior operations, general management, or comparable leadership experience.
- Demonstrated success leading managers and large, cross-functional teams.
- Track record of implementing SOPs, improving execution, and driving accountability across organizations.
- Bachelor’s degree required; MBA a plus.
- Systems-oriented mindset; ERP experience helpful.
- Experience leveraging AI-enabled tools and emerging technologies to improve operational efficiency, reporting, forecasting, marketing effectiveness, or customer experience.
The salary range for this position is $130,000 - $150,000, plus additional benefits and bonus potential. Compensation is determined by a variety of factors including but not limited to the role, function, and associated responsibilities, as well as a candidate’s work experience, education, knowledge, skills, and geographic location.
Do you want to become a surrogate? We are now offering a sign on bonus to all qualified and matched surrogates that sign contracts. The first step is to fill out our surrogate application. A fertility specialist will contact you to continue the process. For intended parents interested in surrogacy to start or grow their families please contact us today. The surrogacy process is complex, but we will be with you every step of the way. Call today to get started.
Women who may have the ability to produce eggs but are unable to use their uterus or do not have a uterus, may consider a surrogate. A donated egg may also be used with the surrogate in the event a woman cannot produce her own eggs or her uterus is not intact or insufficient to carry a pregnancy. In either case, the husband's sperm, if viable, may be used.
Using an egg donor unrelated to the surrogate carrier eliminates any biological tie. The egg of the surrogate is never used as part of the assisted reproduction process, so that a surrogate is never in the position of delivering her own biological child.
The basic requirements of a woman to serve as a surrogate are:
- Emotionally stable
- Responsible
- In good physical health
- Non-smoker
- Has had at least one successful pregnancy
- Is capable of carrying a child to full term
A woman is not required to fall within a particular age range to serve as a surrogate, but most intended parents prefer a surrogate under the age of 40. For more information on surrogacy please see the documents on the left side of this page.
In Texas, there is a judicial process for validating the Gestational Contract (the contract between the intended parents and the surrogate). Included within the various requirements for having a Gestational Contract validated by a Texas court is that the intended parents must be married and the surrogate must have previously carried a child to term. Additionally, there are residency requirements that apply to either the surrogate or the intended parents, but not both.
Compensation for a surrogate services generally starts in the range of $35,000 - $40,000, for base compensation with over all fees up to 70k, in many cases. The amount of compensation is dependent upon a variety of factors, including, but not limited to, whether the surrogate carries twins, what procedures a surrogate is required to undergo and whether the delivery is vaginally or by cesarean section.
Plant Location 213 central ave Kansas City, Kansas
Plant Manager is responsible for overseeing all daily operations within a manufacturing facility, including managing production, ensuring workplace safety, optimizing efficiency, maintaining quality standards, and supervising staff to meet production goals in a cost-effective manner.
Leader of the Plants operations and ensure smooth running of the production process.
Benefits for Plant Managers include:
- Relocation assistance
- 401(k)
- Health insurance paid completely for individual
- Optional Disability insurance
- Optional AD&D insurance
- Bonus opportunity
- Company Vehicle
Desired Education:
A bachelor’s degree in industrial engineering or a related field and/or five years or more of experience in the animal feed industries.
Required Education:
A minimum requirement of a high school degree or equivalent and a minimum of 3 years of experience in feed manufacturing
Skills needed
Leadership – Strong leadership qualities that include giving clear direction, thinking proactively, and having a high sense of accountability
Motivation – The ability to lead a team, motivate, and cultivate direct reports to achieve high performance, encouraging individuals to do better
Adaptability – The ability to be flexible and agile when things change
Forward Thinking – Planning for the future, thinking two steps ahead, making goals for the future in order to accomplish more with less stress
Decisiveness – Being able to make tough decisions in assessing situations and arriving at best course of action
Responsibilities of the plant manager include:
Planning and executing production schedules, monitoring production processes, identifying and addressing bottlenecks to maximize output and meet production goals.
Implementing and maintaining quality standards, overseeing quality checks throughout the production process, and taking corrective actions when necessary.
Leading and managing a team of supervisors and production workers, including hiring, training, performance evaluations, and addressing employee concerns.
Enforcing safety regulations, conducting safety training, identifying and mitigating safety hazards to maintain a safe working environment.
Creating and managing budgets, identifying cost-saving opportunities, optimizing resource utilization to maintain profitability.
Overseeing the maintenance and upkeep of plant machinery and equipment, scheduling preventative maintenance to minimize downtime.
Analyzing production data, identifying areas for improvement, implementing process changes to increase efficiency and productivity.
Ensuring adherence to all relevant industry regulations and standards.
Collecting and analyzing data to track performance metrics, generate reports for senior management.
Required skills:
Ability to motivate and manage teams, delegate tasks effectively, and resolve conflicts.
Understanding of manufacturing processes, equipment operations, and quality control methodologies.
Data analysis and problem-solving abilities to identify and address operational issues.
Clear and concise communication with stakeholders, including management, employees, and batching teams.
Ability to develop and implement long-term operational plans and strategies
Company Summary:
We are a well-established CNC and fabrication machine distributor with U.S. headquarters south of Kansas City. The company is renowned for its high-end machine tool products, low employee turnover, strong industry reputation, and a stable, honest, employee-focused culture. We emphasize treating both employees and customers well, promotes efficiency and continuous improvement, and maintains a collaborative, hands-off management style that values self-motivated and independent team members. The company sells and services premium machine tools with a strong focus on Fanuc controls.
Job Summary:
The National Service Manager will lead the service department for the machine tool division. This critical role involves overseeing existing Service Managers and service staff, providing technical support to order processing, collaborating with machine tool builders, and ensuring smooth installations, service delivery, and customer satisfaction. It is primarily office-based with minimal travel (occasional visits to other offices).
Responsibilities
- Lead and manage the Service Department, overseeing all service personnel and operations, including equipment installation, diagnostics, routine maintenance, repairs, and custom modifications.
- Develop and administer Service Department processes, covering:
- Service scheduling guidelines
- Allocation and coordination of service personnel and resources nationwide
- Recording and monitoring of assets in both internal databases and vendor platforms
- Monitoring and documenting costs related to installations and warranty work
- Issuing non-conformance reports and supplier corrective action requests (CARs)
- Designing and rolling out a structured Preventative Maintenance initiative
- Confirm that the Service Department is properly equipped with required support, including:
- Detailed installation and repair documentation
- Appropriate tools, equipment, and instrumentation
- Clear project timelines and schedules
- Organization and delivery of training programs for service technicians
- Access to technical support from equipment manufacturers and external service partners
- Oversee general projects involving machine tools, automation equipment, accessories, and add-ons; act as the main point of contact (POC) for third-party system integrations with external partners.
- Verify adherence to customer-specific protocols and requirements prior to and throughout project execution.
- Conduct technical evaluation of incoming machine orders in partnership with the Director and Inside Sales team:
- Review order specifications and clarify customer needs in collaboration with the sales team
- Communicate order particulars and timelines to Service Coordinators
- Offer technical expertise to order processing personnel for machine tool and accessory quotations/orders.
- Collaborate with machine tool manufacturers (and their sales/service teams) to optimize workflows and address any emerging concerns.
- Assist the sales team with technical details during the pre-sale phase, gathering necessary information to confirm proper machine and option configurations for smooth installation and optimal customer outcomes.
Requirements
- At least 2 years of relevant experience in the machine tool industry (in areas such as service, sales, applications engineering, or direct technical/hands-on roles).
- Previous supervisory or management experience within a service department (strongly preferred)
- Practical, hands-on background working directly with machine tools.
- Strong communication skills (customer facing and internally)
- Fundamental understanding of machine tool control systems, electrical components, and mechanical principles.
- Solid project management capabilities.
- Strong working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.).
- Familiarity with CRM platforms (Salesforce experience preferred).
- Basic proficiency in CAD-CAM software.
- Highly organized, with outstanding communication and interpersonal abilities.
- Excellent analytical and problem-solving skills, paired with a proactive, innovative approach.
- Commercially aware, focused on operational efficiency, and receptive to fresh ideas and methods (not rigid or overly fixed in viewpoints).
- Capable of grasping technical subject matter to communicate clearly and effectively with technicians, manufacturers, and other internal/external parties.
Preferred Qualifications
- Experience or education in manufacturing engineering.
(5:30P-6A)
2-2-3 Schedule:
Monday, Tuesday, Friday, Sat
Sunday, Wednesday, Thursday
The Production Supervisor at the 750 facility is responsible for leading daily pressroom operations with a focus on safety, quality, performance, and people development. This role ensures that PPC’s flexographic pressroom operates efficiently and produces high-quality printed materials that meet customer expectations and company standards.
The Supervisor plays a critical role in advancing PPC’s strategic goals of improving Fully Productive Time (FPT), reducing waste, and driving operational excellence through strong floor leadership. This position is accountable for coordinating all pressroom activities on the assigned shift, ensuring that teams operate safely, efficiently, and in full compliance with work instructions, job tickets, and color/registration specifications.
Key Responsibilities
- Ensure a safe and compliant work environment for all team members; enforce all PPE, lockout/tagout, and food safety policies.
- Lead daily shift huddles reviewing FPT performance, footage targets, safety, and quality metrics.
- Provide consistent direction and coaching to Operators, Press Assistants, and Operations Leads to meet daily production goals.
- Monitor all setup, makeready, and run processes for accuracy, waste, and uptime; escalate issues quickly to support departments.
- Ensure all operators follow documented work instructions, centerlines, and job tickets prior to production start.
- Review and sign off on all first-off approvals and quality checkpoints (“second approval process”).
- Partner with scheduling and staging to maintain readiness and improve flow between press, lamination, and slitting.
- Conduct performance evaluations, corrective actions, and attendance tracking in partnership with HR.
- Support a culture of continuous improvement, leveraging Lean and 6S tools to reduce downtime and improve consistency.
- Train, mentor, and develop cross-functional talent for future growth opportunities within PPC.
- Serve as Acting Production Manager when management is offsite or unavailable.
Required Experience and Skills
- 3–5 years of production supervision or shift leadership experience in a fast-paced manufacturing environment.
- Strong understanding of FPT, setup reduction (SMED), and lean manufacturing principles.
- Demonstrated ability to manage, train, and develop diverse production teams.
- Excellent decision-making, communication, and problem-solving skills under pressure.
- Working knowledge of manufacturing ERP systems and Microsoft Office.
- Mechanically inclined with solid press troubleshooting and setup experience.
For 20 years, our family-owned manufacturing business has been built on quality, grit, and a tight-knit culture. We’ve grown from a small shop to a thriving team of 100 dedicated employees, and we aren’t slowing down. As we scale, we are looking for our first-ever HR Manager—a bilingual (English/Spanish) leader who can effectively communicate with our entire workforce and bridge the gap between our production floor and our strategic goals. If you thrive in a "roll-up-your-sleeves" environment and want to build a department from the ground up, we want to meet you.
The Role This isn't a "sit behind a desk" corporate job. You will be the face of HR, spending time on the plant floor building trust with our operators and in the office advising leadership. You will own the entire employee lifecycle—transitioning us from informal processes to a professional, scalable HR function that respects our family roots while preparing us for the future.
Key Responsibilities
- Onboarding Excellence: Design and lead a seamless onboarding process that welcomes new hires and gets them safety-certified and productive.
- Talent Acquisition: Manage full-cycle recruiting for both skilled trades and administrative roles.
- Compliance & Safety: Ensure we stay ahead of labor laws, payroll regulations, and OSHA requirements.
- Employee Relations: Act as a trusted mediator and advocate for our diverse workforce, ensuring every voice is heard.
Qualifications
- Manufacturing Experience: Must have 5+ years of HR experience specifically within a manufacturing or industrial environment. You understand shift schedules, PPE, and production pressures.
- Bilingual Fluency: Professional proficiency in both English and Spanish is required to support our team effectively.
- The Builder Mindset: Experience creating processes where none existed before; you aren't afraid to define the "new normal."
- Education: Bachelor’s degree in HR or equivalent experience (SHRM/PHR certification is a plus).
Korn Ferry has partnered with our client on their search for the role, Behavioral Health Manager.
Grounded in the organization's Core Values—Compassion, Integrity, Collaboration, Empowerment, Innovation, Excellence, Expertise, Advocacy, and Learning—the Operations Manager of Community Living is accountable for the overall leadership, strategic direction, and operational performance of all residential programs within the organization.
This position ensures that each residential site operates with the highest standards of quality, safety, and regulatory compliance, while maintaining fidelity to the organization’s mission and values. The Operations Manager is directly responsible for operational oversight, staff performance, fiscal management, and the consistent delivery of person centered supports. This role demands a strong balance of strategic leadership and hands on management to ensure that individuals served experience safety, dignity, and meaningful community engagement.
Key Responsibilities
Leadership, Oversight, and Accountability
- Provide strategic and operational leadership to all Community Living programs, ensuring consistent delivery of high-quality, person-centered services.
- Oversee day-to-day operations including staffing, scheduling, and program management to ensure efficiency, compliance, and fiscal responsibility.
- Establish and monitor performance metrics to ensure accountability at every level of program operations.
- Conduct regular program audits, site visits, and documentation reviews to ensure compliance with agency policy, Department of Mental Health (DMH) regulations, and accreditation standards.
- Manage investigations, grievances, and incident follow-up with professionalism, timeliness, and transparency.
Program Quality and Compliance
- Ensure all programs meet or exceed internal quality benchmarks and state/federal requirements.
- Lead the development and implementation of quality improvement plans based on data trends, feedback, and performance metrics.
- Maintain a strong understanding of regulatory updates and proactively adjust policies and procedures accordingly.
- Serve as a key liaison during licensing reviews, audits, and external inspections.
Operational Excellence and Resource Management
- Manage program budgets, monitor expenses, and ensure sound financial stewardship across all sites.
- Implement standardized operational systems and processes to enhance efficiency and consistency.
- Identify and mitigate operational risks, ensuring safety, continuity, and responsiveness in all programs.
- Participate in on-call rotation and provide crisis response leadership when needed.
Collaboration, Advocacy, and Communication
- Partner with organizational leadership, Human Resources, Clinical Services, and other departments to ensure coordinated and effective service delivery.
- Engage families, guardians, and external stakeholders to promote transparency, trust, and collaboration.
- Advocate for the rights, inclusion, and empowerment of individuals served through active participation in community and organizational initiatives.
Working Conditions
- Work performed primarily within residential and office environments with periodic travel to program sites.
- May involve exposure to individuals exhibiting challenging behaviors or emotion Education & Experience
- Master’s degree in Human Services, Psychology, Social Work, Healthcare Administration, or related field; equivalent combination of education and relevant experience may be considered.
- Minimum of four (4) years of progressive management and supervisory experience.
- At least two (2) years of experience in quality assurance, compliance, or operations within a residential, healthcare, or human services setting preferred.
- Experience supporting individuals with developmental disabilities and behavioral health needs strongly preferred.
Skills & Competencies
- Demonstrated leadership and team development expertise with a focus on accountability and performance outcomes.
- Strong analytical, organizational, and decision-making abilities.
- Effective verbal and written communication skills with diverse audiences.
- Proven capacity for crisis management, de-escalation, and complex problem-solving
- Competence in managing budgets, staffing models, and operational systems.
- Professional demeanor with empathy, discretion, and cultural humility. al distress.
- Requires physical ability to implement Professional Crisis Management (PCM) techniques as trained.
- Occasional exposure to moderate noise levels and emotionally charged situations.
SE: 510770026
JOB SUMMARY
The Commercialization Manager is the quarterback of go-to-market and commercialization efforts across all products. This role ensures that each product release, enhancement, and new offering is positioned for success by aligning resources, driving cross-functional execution, and supporting Product Managers with commercialization tasks such as pricing, packaging, messaging, and launch readiness.
The ideal candidate thrives at orchestrating complex work across marketing, sales, product, clinical, legal, and customer operations. They bring a structured, repeatable approach while staying nimble in a fast-moving, multi-product environment.
RESPONSIBILITIES
Commercialization Leadership
• Serve as the central point of coordination for all commercialization efforts across the product portfolio.
• Develop and manage commercialization plans, timelines, and checklists to ensure consistency and accountability across teams.
• Maintain a portfolio-level view of upcoming launches, enhancements, and market-facing changes.
Cross-Functional Orchestration
• Ensure the right teams (Product, Engineering, Sales, Marketing, Clinical, Legal, CS, Training, etc.) are aligned, resourced, and executing according to plan.
• Facilitate cross-functional working sessions, launch readiness reviews, and go/no-go decisions.
• Anticipate and remove blockers related to resourcing, prioritization, or communication gaps.
Product Manager Support
• Partner closely with Product Managers to support commercialization tasks like:
- Pricing and packaging updates
- Sales enablement needs
- Enabling professional services
- Provide templates, playbooks, and coaching to help PMs deliver consistent commercialization artifacts and outputs.
Launch Execution & Readiness
• Ensure all required materials and processes are in place for successful launch (e.g., sales enablement content, training modules, support documentation, release communications).
• Track progress against key commercialization milestones and proactively escalate risks.
• Own internal communication of what is launching, when, and why it matters.
Operational Excellence
• Continuously improve commercialization processes and rituals—intake, scoping, planning, and go-to-market workflows.
• Standardize tools, templates, and KPIs used across product lines.
• Identify opportunities to increase speed, reduce friction, and strengthen cross-team visibility.
Market & Business Alignment
• Ensure commercialization plans align with company strategy, revenue targets, market needs, and partner commitments.
• Provide input into quarterly and annual planning on commercialization capacity and readiness.
• Support forecasting and resource planning for upcoming launches.
