Jobs in Phoenix Remote

Arizona Family Law Attorneys

Phoenix, AZ | Full-Time | Hybrid

About the Firm

Arizona Family Law Attorneys is a boutique family law firm serving clients across Arizona. For more than 15 years, we have focused exclusively on family law, providing thoughtful, strategic, and compassionate representation during some of life’s most complex transitions.

At Arizona Family Law Attorneys, we not only guide clients through the complexities of family law with professionalism and care but also prioritize the well-being of our team. We believe that taking care of our own families is essential to providing the best support to our clients, fostering a culture of balance, collaboration, and mutual respect.

Role Overview

We are seeking a mid-level Family Law Associate Attorney to join our growing team. This role is ideal for an attorney who has established a solid foundation in family law and is ready to manage cases independently while contributing to a collaborative, client-centered firm.

The Associate Attorney is responsible for handling a diverse family law caseload with professionalism, sound judgment, and a calm, empathetic approach.

Key Responsibilities

Manage a caseload of family law matters, including divorce, custody, child support, spousal support, and related issues

Draft high-quality pleadings, motions, agreements, and legal correspondence

Appear in court for hearings, mediations, and trials

Communicate clearly and consistently with clients, setting expectations and providing strategic guidance

Maintain strong organization and follow-through across multiple active matters

Stay current on Arizona family law statutes, case law, and procedural updates

Work collaboratively with attorneys, paralegals, and support staff to deliver excellent client service

Qualifications

Juris Doctor (JD) from an ABA-accredited law school

Active license and good standing with the State Bar of Arizona

3+ years of family law experience

Demonstrated ability to manage cases with minimal supervision

Strong written and verbal communication skills

Highly organized, detail-oriented, and dependable

Professional, ethical, and client-focused approach to legal practice

Comfortable working both independently and as part of a small team

Technology & Tools

Proficiency with Microsoft Word, Excel, and Adobe Acrobat

Experience with Google Workspace (Gmail, Drive, Sheets)

Familiarity with Clio preferred

Work Environment

Full-time position

In-person office with a hybrid work-from-home option

Boutique firm environment with reasonable caseload expectations and a team-oriented culture

Why Arizona Family Law Attorneys

Boutique firm with an exclusive focus on family law

Collaborative, respectful, and people-first culture

Opportunity for meaningful client impact and professional growth

Strong reputation within the Arizona legal community

Compensation & Incentives

• Base salary starting around $100,000, commensurate with experience
• Performance-based bonuses tied to productivity, quality of work, and firm contribution
• Total compensation potential up to $150,000 for high-performing associates

Compensation is structured to reward strong legal work, client care, and long-term contribution to the firm.

Benefits & Professional Support

Arizona Family Law Attorneys offers a thoughtfully designed benefits package that supports both professional excellence and personal well-being.

• Referral bonuses for candidate referrals
• Professional development support, including mentorship and growth opportunities
• Continuing Legal Education (CLE) coverage
• Health insurance allowance for employees
• Prescription drug plan
• Life insurance options
• Arizona State Bar dues paid
• Designated paralegal support to enable attorneys to focus on legal work and client strategy

Apply

If you are an experienced family law attorney seeking a refined, supportive environment and meaningful client work, we would love to hear from you. Please hit "apply" or email with your resume and a brief note about your interest in the role.

About Factory Karts

At Factory Karts, we don't just build go-karts; we build championship-winning machines. Based in the heart of Phoenix, we are a fast-growing leader in the karting industry, dedicated to performance, innovation, and our racing community. We're looking for a Fulfillment Specialist who takes as much pride in the \"final lap\" of the customer experience as we do in our engineering.

The Role

We are looking for a meticulous Assembly Technician to join our production team. As the final hand to touch our machines before they reach a customer, you are responsible for transforming raw chassis and boxes of components into race-ready Factory Karts. This role requires a high degree of mechanical skill, the ability to follow technical assembly guides, and a \"zero-defect\" mindset.

Key Responsibilities

• Full Kart Assembly: Build a complete kart chassis from the ground up, including steering systems, brake systems, floorboards, and bodywork.
• Component Installation: Install engines, cooling systems, and drive train components with precision torque and alignment.
• Plumbing & Routing: Cleanly and securely route fuel lines, brake lines, and electrical wiring for maximum reliability.
• Quality Assurance: Perform final nut-and-bolt checks on every machine to ensure it meets our strict factory standards.
• Troubleshooting: Identify and resolve any fitment issues during the assembly process to maintain production flow.

What We're Looking For

• Mechanical Background: Experience as a mechanic (automotive, powersports, or cycling) is highly preferred.
• Tool Mastery: Proficiency with hand tools, torque wrenches, and pneumatic equipment.
• Detail-Oriented: You take pride in \"clean\" builds—straight lines, proper clearances, and perfect finishes.
• Technical Reading: Ability to follow assembly manuals and exploded-view diagrams.
• Team Player: You work well in a fast-paced shop environment and are willing to assist other departments when needed.

Why Join Us?

• Competitive pay and growth opportunities within a growing brand.
• A high-energy work environment surrounded by world-class racing technology.

Job Summary:

The Paid Search Strategist is responsible for managing paid search campaigns from top to

bottom, including but not limited to paid search campaign set-up, budget management, setting

and adhering to KPIs, optimization, reporting and identifying actionable insights for our clients.

Duties/Responsibilities:

● Manage high volume paid search and YouTube campaigns for multiple clients.

● Maintain targeted campaign budgets, develop strong internal and external

relationships, and control campaign risks.

● Engage in all facets of clients' SEM campaigns, including initial planning,

implementation, monitoring, optimization, analysis and reporting.

● Collaborate with the Media team to integrate paid search into overarching media

recommendations.

● Execute campaign launches: keyword and copy creation, analytics and tracking

implementation.

● Daily campaign management: Monitoring campaign performance against client goals,

including but not limited to search terms reports, negative keyword lists, keyword

quality score audits (landing page experience, ad copy relevancy, estimated CTR).

● Budget management: manage pacing, daily budgets, as well as overall platform

allocations.

● Bid management: Implement bid strategies and optimization efforts at the campaign, ad

group and keyword levels.

● Identify and recommend opportunities in related channels outside of search (YouTube,

Gmail, GDN, etc.).

● Manage platform tools to effectively achieve the highest ROAS/ROI across the major

search engines (Google, Bing, Amazon, YouTube, etc.) as well as be a champion for

wider Google advertising where appropriate.

● Develop campaign copy/creative, text-based titles and descriptions; establish keyword

creations and mapping to campaign goals.

● Must be able to minimize CPC by increasing your quality index.

● Generate performance reports and conduct campaign audits.

● Analyze data to develop actionable insights that can be measured and reported.

● Develop performance metrics to provide recommendations and continually revise

campaign strategy.

● Ensure that SEM campaigns satisfy clients' goals. Strong time management and project

management skills with attention to details and focus on quality of results.

● Stay abreast of SEM industry trends and platform updates.

● Execute client invoicing and insertion orders.

Required Skills/Abilities:

● Experience with managing CPA and CPC campaigns.

● Knowledge of Google Ads and YouTube.

● Client-facing presence and communication skills.

● Maintaining strong internal and external relationships, ensuring the SEM campaigns

meet client goals.

● Proficiency with gaining actionable insights from analytic tools.

● Knowledge of tagging is helpful but not required.

● Experience working on large-scale national accounts is a plus but not required.

● Experience working with the media buying software - Advantage, is a plus.

● Experience collaborating between channels (Social, Display, SEO, etc.)

● Google Ads Certifications required.

● Must be a self-starter.

● Strong verbal and written communication skills.

Milestones and Performance Indicators:

● The Work: Ensures all campaigns are running as planned on budget, and with the

proper creative message.

● Thought Leadership: Identify minimum of one trend within the industry to highlight in

internal communications.

Education and Experience:

● Bachelor's degree in Advertising, Marketing, Business Administration, or related field

● 3+ years of experience managing high volume paid search campaigns

● Google Ads Certifications required

● Bonus: Agency or advertiser-side experience in the Travel, Tourism, and Recruitment

verticals

Working Conditions:

Prolonged periods of sitting at a desk and working on a computer - hybrid office setting.

Must be able to lift up to 15 pounds at times.

At O'Neil Printing, we proudly call ourselves the oldest start-up in Arizona. With 118 years of resilience and innovation behind us, we've evolved from a traditional commercial printer into a forward-thinking, tech-driven print solutions partner.

As an employee-owned company (ESOP), our success is powered by our people, our investment in automation and technology, and our commitment to delivering innovative solutions. While dynamic print, large-format signage, and marketing solutions fill our production floor each day, what truly inspires us is helping our customers tell their brand stories in meaningful, lasting ways.

If you enjoy working with precision equipment, take pride in quality craftsmanship, and want to grow your skills in a collaborative production environment, we'd love to meet you.

Position Overview: As a Bindery Operator, you play a key role in bringing our printed projects to life. You'll operate and maintain bindery equipment that transforms printed sheets into polished, finished products ready for delivery.

At O'Neil, our equipment operators are cross-trained across all bindery and mailing equipment. That means this role offers variety, skill development, and the opportunity to expand your expertise across multiple finishing and mailing systems.

This position reports directly to the Production Manager.

What You'll Do:

• Set up, adjust, and operate bindery and finishing equipment including folding, cutting, stitching, and other machinery
• Operate and support mailing equipment as part of our fully integrated production workflow
• Monitor production runs to ensure quality standards are consistently met
• Perform routine maintenance and troubleshooting to keep equipment running efficiently
• Inspect finished products for accuracy, consistency, and quality
• Collaborate with team members to meet production schedules and deadlines
• Maintain a clean, organized, and safe work environment
• Follow all company safety policies and procedures

What You Bring:

• High school diploma or equivalent
• Experience operating bindery or mailing equipment in a printing or manufacturing environment (preferred)
• Strong mechanical aptitude and troubleshooting skills
• Excellent attention to detail and commitment to quality
• Ability to work independently and as part of a team
• Willingness to learn, cross-train, and adapt to evolving technologies

Work Environment & Physical Requirements

This role is based in a production environment and may require flexible hours to meet business needs and production schedules. You may be exposed to moving mechanical parts, fumes, airborne particles, loud noise, vibration, and industrial materials.

Personal protective equipment (such as ear protection, eye protection, foot protection, lifting equipment, and protective smocks) may be required.

Physical requirements include standing, walking, sitting, and the ability to lift up to 50 pounds.

Why Join O'Neil Printing? As an employee-owner, you're more than just part of the team, you're part of the company's future.

We offer:

• Comprehensive health, dental, and vision insurance
• Paid Time Off
• Employee Stock Ownership Plan (ESOP)
• 401(k) retirement plan
• Ongoing training and development opportunities

If you're ready to build your career with a company that blends 118 years of legacy with innovation and ownership, we'd love to hear from you.

Insurance Agency Customer Service Rep-Commercial Lines

AZ Office

Job Description

POSITION OVERVIEW: $40,000 per year to $55,000 per year

This position is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote

The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal.

This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built.

Core Duties and Responsibilities:

Client Service & Support

• Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts
• Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions
• Respond to client inquiries in a timely, professional manner
• Build strong, long-term relationships with clients through consistent, high-quality service

Policy & Account Management

• Process endorsements, renewals, audits, cancellations, and policy changes
• Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs)
• Review policies, confirms endorsements, and binders for accuracy
• Maintain complete and accurate documentation in the agency management system

Renewals & Marketing Support

• Assist with renewal preparation, including gathering underwriting information and documentation
• Support account managers and producers with marketing submissions and proposals
• Track follow-ups, suspense items, and carrier responses

Carrier & Internal Coordination

• Communicate with insurance carriers to obtain policy information, endorsements, and documentation
• Collaborate with producers, account managers, and internal teams to ensure seamless service delivery
• Escalate issues when appropriate to maintain client satisfaction

What You'll Be Supporting

• General Liability
• Business Owners Policies (BOPs)
• Commercial Auto
• Workers' Compensation
• Professional Liability (E&O)
• Property & Umbrella Coverage
• (Experience with small business package policies is a plus)

Qualifications & Skills

Required:

• Active Property & Casualty insurance license
• 2+ years of experience in commercial insurance service or account management
• Strong understanding of commercial insurance coverages and terminology
• Excellent organizational, communication, and customer service skills
• Ability to manage multiple priorities and meet deadlines
• Proficiency with agency management systems (AMS360 experience preferred)

Preferred:

• Experience within the independent agency model
• Familiarity with certificates, endorsements, and renewal workflows

Why Join Us?

• Collaborative, people-first culture
• Opportunity to work with experienced professionals in a growing agency
• Competitive compensation and benefits
• Career development and ongoing training opportunities

Who You Are

You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most.

Essential Physical Requirements

• Must be able to work from a sitting position for extended periods of time.
• Must be willing and able to work in front of a computer monitor for extended periods of time.
• Must be able to work on a standard computer keyboard for extended periods of time.
• Must be able to work in a cubical environment during the workday with limited or no distraction.

Employee Benefits Include:

• Medical Plan
• Dental Plan
• Vision Plan
• 401k
• Live Health Online
• Life Insurance
• Disability
• Supplemental Benefits
• No waiting period to use accrued PTO
• Training
• Employee Assistance Program
• National Discounts & much more!

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization

*Securian Financial Groups internal position title is Engineering Sr Analyst.

Position Summary:

Are you an experienced application developer passionate about creating impactful technology solutions? Securian Financial is seeking an Engineering Senior Analyst with 2-4 years of proven application development experience, specifically skilled in Java, Mainframe, and Informatica, to join our Life & Annuity Actuarial Systems Technology team. As a crucial member of our agile scrum team, you'll innovate, optimize data processing, and support critical actuarial systems, leveraging a diverse technology stack including AWS, Spring, SQL Server, and Oracle.

Responsibilities include but not limited to:

• Own critical business application support, promptly resolving complex production issues to ensure reliable and efficient operations.
• Drive modernization initiatives such as Application Rationalization and migration to AWS, significantly enhancing our systems' capabilities and performance.
• Become a subject matter expert in Individual Life and Annuity business processes, influencing strategic decisions and technical planning.
• Cultivate strong relationships with stakeholders and cross-functional teams, fostering collaboration and alignment.
• Lead and execute projects through detailed analysis, thoughtful design, robust development, rigorous testing, seamless integration, and successful implementation.
• Encourage innovation and creativity through a proactive test-and-learn approach, contributing actively to continuous improvement.

Qualifications:

• 2-5 years of proven professional experience in application development.
• Extensive experience (3+ years) in Java development, particularly using Spring and Spring Batch frameworks.
• Demonstrated ability to tackle and resolve complex technical challenges.
• Excellent communication and interpersonal skills, thriving in a collaborative team environment.
• Strong expertise in Mainframe systems and Informatica ETL tools.

Preferred Qualifications:

• Experience in system design and analysis.
• Expertise in Mainframe systems and Informatica ETL tools.
• Previous exposure to actuarial systems or financial services technology environments.

#LI-Hybrid **This position will have a hybrid working arrangement, working in-office for a minimum of 3 days a week.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Diamond's culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the Best Places to work in PA for 10 consecutive years. See how your career can grow when you start working with Diamond Credit Union.

Position Summary:

Compliance Officer facilitates the Credit Union's compliance strategy and reviews changes in regulations to ensure compliance with all credit union related laws and regulations. Responsible for the development and maintenance of the institution's compliance management system and it ensures that all required compliance related policies and procedures are enforced and reviewed periodically for adequateness.

Supervisory Responsibilities:

No direct reports.

Essential Functions:

• Monitor and analyze developing trends and changes in regulatory compliance laws, rules, and regulations. Facilitate implementation of new and regulatory changes as necessary.
• Develop, participate in, and review proposed changes to Credit Union policies and procedures for compliance with applicable rules and regulations.
• Perform research and provides input regarding compliance matters relevant to the products and services offered, including marketing and promotional materials, website, lending documents, and member disclosures.
• Oversee the completion and submission of required Bank Secrecy Act regulatory reports including Suspicious Activity and Currency Transaction Reports.
• Coordinate procedures for compliance with OFAC, FinCEN, and other government watchlist scans.
• Coordinate, test and update the Credit Union's business continuity plan.

Required Skills / Abilities:

• Demonstrated dedication to positive, member-focused service.
• Advanced research, analytical and problem-solving skills.
• Advanced interpersonal and communication skills to ensure personnel or member related issues are handled in a fair, consistent manner.
• Ability to travel.

Education / Experience:

• Bachelor's degree in business, related discipline, or equivalent experience.
• Four plus years of compliance experience in the financial industry.

Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.

Sr. Product Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.

RESPONSIBILITIES:

Portfolio Analysis & Market Assessment

• Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
• Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
• In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
• Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
• Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
• Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.

Industry Analysis

• Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
• Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
• Produce analytical and product-focused presentations for both internal and external audiences.

• Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
• Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
  

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
2. 7+ years of health care-focused experience in new product development and/or health care data industry.
3. 5+ years of demonstrated experience supporting strategic growth initiatives.
4. Strong business acumen to develop and communicate recommendations to leadership.
5. Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
6. Familiarity with emerging technologies and solutions.
7. Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
8. Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
9. Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
10. Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
11. Some travel involved.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

• Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

• Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

• Monitor model performance, data drift, and operational KPIs.

• Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

• Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

• Transform structured, semi-structured, and unstructured data into actionable features and insights.

• Perform exploratory analysis and visualization to identify operational improvement opportunities.

• Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

• Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

• Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

• Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

• Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

• Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

• Experience building operationalized data science solutions (not just prototypes).

• Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

• Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

• Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

• 2+ years of hands-on experience in data science, applied AI, or machine learning.

• Experience supporting AI solutions in operational or production environments.

• Familiarity with MLOps practices, model governance frameworks, and automation tooling.

• Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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