Jobs in Parma Heights Ohio

At Danbury, you don’t just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. That’s the Danbury Difference. Must be 18 years or older.

We are currently seeking applicants for Licensed Practical Nurse (LPN) positions. Danbury does not require employees to be vaccinated. The pay rate for this position starts at $26.00.

Openings:

• PT 6p-6a

Some Shifts have a $3/hr Shift Differential!

We offer a great FULL TIME benefits and perks package! 

• Company Paid Benefits:
  • Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
  • Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
  • Life and AD&D (Guardian)
  • Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law.
    • Examples that are available for help: Emotional Support-Stress, Realtionships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management.
    • Work and Life Balance Specialists
• Employee Optional Benefits:
  • Medical (BCBS)-for Employee, Spouse, and/or Dependents.
    • HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit!
  • Dental (Guardian)-for Employee, Spouse, and/or Dependents.
  • Vision (Guardian VSP)-for Employee, Spouse, and/or Dependents.
  • Additional Voluntary Life (Guardian)-for Employee, Spouse, and/or Dependents.
  • Additional Voluntary AD&D (Guardian)
  • Critical Illness (Guardian)-for Employee, Spouse, and/or Dependents.
  • Hospital Indemnity (Guardian)-for Employee, Spouse, and/or Dependents.
  • Accident (Guardian)
  • Metlife Legal (Legal Shield)-for Employee, Spouse, and/or Dependents.
    • Assistance with Adoption, Lawyers, Wills and Trusts and much more!
    • No waiting periods, no claim forms, no deductibles! 
  • Metlife Pet Insurance
    • Wide range of coverages for your fur babies!
      • All dog and cat breeds are covered.
  • Identity Theft (All State)
  • 401(k) with Matching (TransAmerica)
  • Tuition Reimbursement
• Perks:
  • Vacation from 90th Day of Employment
  • Worked Holidays Paid @ Double Time!
  • On Demand Pay Option
• Bonuses:  
  • Employee Referral Bonus Opportunities
  • Shift Pick Up Bonuses
  • Training Bonuses
   

We offer a great PART TIME perks package too! 

• Perks:
  • Worked Holidays Paid @ Double Time!
  • On Demand Pay Option
  • Opportunity for Advancement within the Company!
• Benefits:
  • 401(k) with Matching (TransAmerica)
• Bonuses:  
  • Employee Referral Bonus Opportunities
  • Shift Pick Up Bonuses
  • Training Bonuses
   

What do you do as an LPN at Danbury?

• Our Licensed Practical Nurses provide direct nursing care to residents, prepare and administer medications, perform routine charting and documentation duties, and perform other duties necessary to ensure that our residents’ total regimens of care are maintained.

What experience or skills do you need to be a Licensed Practical Nurse at Danbury?

• We are looking for applicants who are licensed by the State of Ohio.
• Experience in a nursing capacity in a senior living setting is helpful, but not required.
• We are seeking Licensed Practical Nurses (LPNs) who are outstanding in their profession and would work well with our team.

If you’re a Licensed Practical Nurse (LPN) and want to make our residents’ days better then apply now for immediate consideration!

Danbury Senior Living provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are currently seeking a LPN for our community. The pay range for this position is $28 to $30 per hour.  

We offer a great FULL TIME benefits and perks package! 

• Company Paid Benefits:
  • Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
  • Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
  • Life and AD&D (Guardian)
  • Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law.
    • Examples that are available for help: Emotional Support-Stress, Realtionships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management.
    • Work and Life Balance Specialists
• Employee Optional Benefits:
  • Medical (BCBS)-for Employee, Spouse, and/or Dependents.
    • HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit!
  • Dental (Guardian)-for Employee, Spouse, and/or Dependents.
  • Vision (Guardian VSP)-for Employee, Spouse, and/or Dependents.
  • Additional Voluntary Life (Guardian)-for Employee, Spouse, and/or Dependents.
  • Additional Voluntary AD&D (Guardian)
  • Critical Illness (Guardian)-for Employee, Spouse, and/or Dependents.
  • Hospital Indemnity (Guardian)-for Employee, Spouse, and/or Dependents.
  • Accident (Guardian)
  • Metlife Legal (Legal Shield)-for Employee, Spouse, and/or Dependents.
    • Assistance with Adoption, Lawyers, Wills and Trusts and much more!
    • No waiting periods, no claim forms, no deductibles! 
  • Metlife Pet Insurance
    • Wide range of coverages for your fur babies!
      • All dog and cat breeds are covered.
  • Identity Theft (All State)
  • 401(k) with Matching (TransAmerica)
  • Tuition Reimbursement
• Perks:
  • Vacation from 90th Day of Employment
  • Worked Holidays Paid @ Double Time!
  • On Demand Pay Option
• Bonuses:
  • Employee Referral Bonus Opportunities
  • Shift Pick Up Bonuses
  • Training Bonuses

We offer a great PART TIME perks package too! 

• Perks:
  • Worked Holidays Paid @ Double Time!
  • On Demand Pay Option
  • Opportunity for Advancement within the Company!
• Benefits:
  • 401(k) with Matching (TransAmerica)
• Bonuses:
  • Employee Referral Bonus Opportunities
  • Shift Pick Up Bonuses
  • Training Bonuses

If you have a passion for helping others... If it is your calling to make someone's day better... If you want to build meaningful relationships with those you work with... Then it's time for you to join the Danbury family! Our residents and team members can't wait to meet you. We are looking for new team members who care like we do. We care for our residents, our co-workers, our families, our vendors... We Care. That's the Danbury Difference.

Our LPN responsibilities include:  

• Our Licensed Practical Nurses provide direct nursing care to residents, prepare and administer medications, perform routine charting and documentation duties, and perform other duties necessary to ensure that our residents' total regimens of care are maintained. 

The experience and/or skills required for this position are:  

• We are looking for applicants who are licensed by the State of Ohio. 
• Experience in a nursing capacity in a senior living setting is helpful, but not required. 
• We are seeking Licensed Practical Nurses (LPNs) who are outstanding in their profession and would work well with our team.  

If you're ready to make a difference in the lives of our residents and our teams, apply now.  

Danbury does not require employees to be vaccinated.  

Danbury Senior Living provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 IND123

All Foils is hiring a Process Engineer to help improve efficiency, output, and reliability in our manufacturing operations, with primary focus on our aluminum foil coating line. This is a hands-on role for someone who can work closely with Operations to solve daily production issues while also leading larger projects that expand our capabilities.

All Foils is a small, entrepreneurial company specializing in the slitting, distribution, and coating of aluminum foil and other light gauge metals. We are looking for someone who can make an immediate impact on plant performance and help lead key capital and process improvement initiatives.

Key Responsibilities

• Work with Operations to improve throughput, efficiency, and quality on the coating line
• Lead continuous improvement efforts focused on scrap reduction, setup reduction, and output gains
• Troubleshoot day-to-day production challenges and support root cause analysis
• Support scale-up of new products and improvement of existing products
• Develop and run production trials, equipment trials, and testing
• Lead capital projects including new equipment installation, asset additions, and potential building expansion
• Collaborate across Operations, Supply Chain, Quality, Maintenance, and leadership to ensure successful project execution

Qualifications

• Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Industrial Engineering, Polymer Engineering, or related field
• 4+ years of engineering experience in manufacturing
• Experience in coatings, converting, web handling, or similar continuous process manufacturing preferred
• Strong problem-solving, project leadership, and communication skills
• Lean manufacturing and/or Six Sigma experience preferred

Why All Foils

• Hands-on role with real impact
• Opportunity to lead meaningful capital and improvement projects
• Small company environment with broad responsibility and visibility
• Chance to help shape the future of a growing specialty metals business

We are seeking an experienced General Manager to lead food service operations within a dynamic K-12 environment in Cleveland, Ohio. This leadership role is responsible for overseeing daily operations, managing staff, maintaining strong client relationships, and ensuring high standards for food quality, safety, and customer satisfaction.

The ideal candidate will bring strong operational leadership, financial management experience, and a passion for delivering exceptional service while supporting student success.

Key Responsibilities

• Lead and manage salaried managers and hourly associates within the Food Service Department
• Oversee the overall management and operational performance of the account, including direct client interaction
• Train and develop Assistant Food Service Directors to support growth and future contract opportunities
• Drive innovative programs to increase student participation and support academic success through nutrition programs
• Build and maintain strong relationships with district administrative staff and leadership teams
• Oversee recruitment, hiring, training, performance management, and development of team members
• Develop and manage the annual district budget, including labor, food costs, and operational expenses
• Ensure timely completion of operational reporting including inventory, production records, payroll, and timekeeping
• Oversee food preparation and service to ensure compliance with food safety standards, sanitation requirements, HACCP, and OSHA guidelines
• Maintain high standards for food quality, presentation, facility cleanliness, and customer service
• Monitor and control cash handling and reconciliation processes according to company and district policies
• Support operations as needed to ensure efficient service and customer satisfaction
• Plan and execute marketing and promotional initiatives to increase program participation
• Perform additional operational responsibilities as needed to support the success of the department

Qualifications

• High School Diploma, GED, or equivalent vocational training required
• 5+ years of experience in food service and fresh food production
• 2–3 years of leadership experience as a Food Service Director, preferably in the K-12 sector
• Strong leadership, organizational, and team management skills
• Excellent written and verbal communication skills with the ability to collaborate across multiple levels of management
• Strong financial and operational management experience, including P&L oversight and cost control
• Proficiency with Microsoft Excel, Word, and Adobe Acrobat
• Experience with POS systems and online reporting platforms preferred
• Strong knowledge of food production, sanitation standards, food cost control, and catering trends in the K-12 market
• Ability to work independently while keeping executive leadership informed of operational updates
• Must be able to pass a nationwide background check and fingerprinting process
• Valid driver’s license required and ability to pass a motor vehicle record (MVR) review
• Bachelor’s degree in Food Service Management, Nutrition, Culinary Arts, Business, or a related field preferred

Physical Requirements & Work Environment

• Regular standing, walking, and use of hands during food service operations
• Ability to occasionally lift up to 50 pounds
• Work in a moderate noise environment typical of food service facilities
• Role may require occasional extended schedules or attendance at meetings and events
• Ability to drive as part of the position

Jergens, Inc. has been a strong presence in the manufacturing industry for over 75 years, becoming one of the world’s largest manufacturers of standard tooling components, vises and other workholding equipment. Jergens has career opportunities for anyone interested in manufacturing and we are looking for individuals who are motivated, team-oriented, and passionate about growing or starting their career in manufacturing!

Our work culture:

Jergens, Inc., is a privately owned manufacturer founded by the Schron Family in 1942. Headquartered in Cleveland, OH, Jergens has a global reach, with activities across 4 continents and 30+ countries around the world.

Through the many changes over the past 75 years, one thing has remained a constant – the core values of Jergens. A dedication to:

• Honesty
• Hard work
• Excellence in all we do
• A commitment to family

These values are the foundation upon which the company was built, the standard for how every Jergens employee conducts themselves today and will continue to set the direction into the future as we continue to grow our family of employees.

About Jergens, Inc.

Jergens, Inc. is comprised of 3 distinct business units: Workholding Solutions, Lifting Solutions and Specialty Fasteners. Building on its reputation of uncompromising quality standards, Jergens is committed to helping its customers achieve leaner, more profitable manufacturing, and continues to add products and engineered solutions for an integrated approach to “Manufacturing Efficiency.”

To learn more about Jergens, Inc., visit us at , be sure to check out our video to see what it's like to work at Jergens: of Working at Jergens, Inc.

Jergens offers employees:

• Competitive compensation
• Comprehensive insurance benefits package (including medical, dental and vision coverage as well as company paid life insurance and disability)
• Tuition reimbursement
• Fun staff events and activities
• 401k plan with profit sharing
• Paid vacation time starting at 13 days
• 11 paid holidays

Reports to: GM/VP of Jergens

Responsibilities:

• Has a thorough understanding of our company’s policies, procedures, products and services and capabilities to serve our customers. Serves as a resource and provides leadership to less experienced product managers on complex issues.

• Serves as a mentor by providing training and guidance to less experienced product managers.

• Ensure that the product and marketing efforts support the company’s overall strategy and goals.

• Works with sales, marketing and support to ensure revenue and customer satisfaction goals are met.

• Defines the product strategy and sales roadmap.

• Work with external third parties to assess partnerships and licensing opportunities.

• Be an expert with respect to competition.

• Develop the core positioning and messaging for the product.

• Perform product demos to customers.

• Set pricing to meet revenue and profitability goals.

• Deliver a monthly revenue forecast.

• Develop sales tools and demo tools for exhibitions.

• Propose an overall budget to ensure success.

• Develop product training programs for internal and external use.

• Train the sales force at quarterly sales meetings.

• Brief press and analysts and go on press tours.

• Act as a leader within the company.

• Develop advertising strategy to increase brand and product recognition.

• Participate in developing, setting-up and working trade shows.

• Function as a technical resource for inside and outside sales.

• Keeps the supervisor aware in a timely manner of any issues needing the supervisor’s involvement.

• Maintains timely and accurate records and reports, as required.

• Plays a lead role in developing new target accounts consistent with the overall division sales strategy.

• Hires, trains, directs, motivates, evaluates, and rewards the sales and marketing team to meet the company’s sales objectives. Takes corrective action as necessary to correct performance issues.

• Leads the effective implementation of new programs and products.

• Maintain an awareness of any sales or customer issues needing personal involvement to resolve as well as any changes in customer, product, & industry trends.

• Travel a minimum of once per quarter to find new and potential customers and to meet with, to plan, measure performance, & train international staff.

• Set sales strategy reviewing rep performance.

Responsibilities:

• High school education with at least some college education in a related field is required. A bachelor’s degree in a related field is preferred. Has demonstrated the willingness to pursue appropriate professional certifications and continuing education. Has the

necessary training to be proficient in the position.

• Has five or more years of experience with the company fully meeting the expectations of a product manager and/or has demonstrated a level of performance and leadership to qualify for the Group Sales Manager position.

• Demonstrated success in defining and launching excellent products.

• Has excellent communications and interpersonal skills to be able to interact effectively with customers and internal company resources.

• Has excellent computer skills and is proficient with all related company systems and programs.

• Has strong analytical, problem solving, and project management skills.

• Effective time management skills in prioritizing and addressing multiple and at times conflicting demands.

• High energy with a sense of urgency in responding to customer needs.

• High level of personal and professional integrity.

• Is committed to the company’s values.

• Attention to detail in maintaining required records and reports.

MEP Electrical Design Engineer

Cleveland, OH | Hybrid Work Environment

HC Solutions Group Recruiting Partner

About the Role

HC Solutions Group is recruiting for a full-time MEP Electrical Design Engineer with a respected and growing MEP consulting firm in Cleveland, OH. This is a permanent position focused on electrical building systems design within a collaborative hybrid work environment that combines in office teamwork with flexible remote options.

About the Client

Our client is a mid sized MEP engineering firm known for its positive culture, strong leadership presence, and excellent reputation across the region. The firm maintains a steady pipeline of projects supported by long term, trusted clients. Team members enjoy a supportive atmosphere, opportunities for advancement, and exposure to a wide range of building types.

Responsibilities

• Electrical building systems design including power, lighting, fire alarm, and related systems

• Preparation of drawings, specifications, and design documents

• Collaboration with internal mechanical and plumbing teams along with architects and structural partners

• Participation in project coordination meetings and occasional site visits

• Ensuring code compliance and alignment with client needs

• Contributing to project delivery, quality, and team communication

Qualifications

• Degree in Electrical Engineering or related discipline

• Experience with electrical building systems within consulting or MEP settings

• EIT required, PE highly preferred

• Comfort working in a hybrid arrangement with in office collaboration and remote flexibility

• Strong communication skills and an interest in contributing to a team focused environment

• Revit and AutoCAD experience is helpful

Pay and Benefits

• Competitive market salary with annual performance bonus potential

• Hybrid work structure with flexible scheduling

• Health, dental, vision, retirement plan, PTO, and paid holidays

• Professional development support including mentoring and licensure pathways

• Modern office environment in Raleigh with strong team culture

Why Join

• Work on a diverse range of project types within a respected MEP firm

• Be part of a growing team with strong leadership and supportive mentorship

• Enjoy a hybrid schedule that balances collaboration with flexibility

• Join a company with an excellent reputation and consistent workload

• Long term career growth in a stable, people oriented environment

Why Apply Through HC Solutions Group

• Direct access to hiring managers

• Streamlined and efficient hiring process

• Recruiter advocacy and representation throughout the process

• Access to additional engineering opportunities with a single application

• Over 30 years of permanent placement success

• Full time, permanent positions only

Position Summary

The Director of First Impressions is the welcoming face and voice of our firm. This role is responsible for creating an exceptionally positive, professional, and memorable first impression for every client, visitor, and caller. From the moment someone walks through our doors or picks up the phone, the Director of First Impressions sets the tone for the SEIA experience, one that is warm, polished, and client-centric.

This role oversees front-desk operations and provides broad administrative and office support as needed. The Director of First Impressions consistently upholds the highest standards of professionalism, ethics, confidentiality, and regulatory compliance, and models those standards in all interactions with clients, advisors, associates, and staff.

Work Schedule: Monday–Thursday, 8:30 am–4:30 pm; Friday, 8:30 am–1:00 pm

KEY RESPONSIBILITIES

Client & Visitor Experience

• Serve as a brand ambassador for SEIA through professional appearance, demeanor, and attitude
• Greet all visitors with genuine warmth, natural enthusiasm, and consistent eye contact
• Ensure accurate name pronunciation and greet visitors by name whenever possible
• Ask thoughtful questions that demonstrate sincere interest and familiarity with each visitor
• Create a welcoming environment that makes every client feel valued and at ease
• Offer hospitality services, including hanging coats and offering beverages (water, coffee, tea, soft drinks)
• Notify appropriate staff of client arrivals promptly and professionally

Telephone & Communication

• Answer incoming calls with a welcoming tone and voice inflection that conveys priority and care
• Maintain an upbeat, positive, and solution-oriented demeanor on every call
• Monitor and manage the general voicemail inbox and route messages appropriately

Office & Front Desk Operations

• Set the standard for professionalism and service excellence across the office
• Sort and distribute incoming U.S. mail
• Coordinate UPS shipments and operate shipping software
• Monitor, order, and restock office, facility, and equipment supplies
• Coordinate scheduling, setup, and upkeep of conference rooms
• Maintain cleanliness and organization of common areas and kitchen spaces

Administrative & Team Support

• Provide administrative support to staff and advisors as needed
• Assist with office-wide initiatives and special administrative projects
• Coordinate ordering and delivery of office services
• Support the planning and execution of client and internal office events

Professional Standards

• Consistently adhere to firm policies, legal and regulatory requirements, and ethical standards
• Interact with all clients, staff, associates, and advisors with professionalism, respect, and discretion
• Demonstrate initiative, attentiveness, and a proactive approach to anticipating needs

QUALIFICATIONS

• Strong verbal and written communication skills with attention to detail
• Warm, friendly, and professional attitude
• Excellent interpersonal, organizational, and customer service skills
• Ability to multitask and manage front-office responsibilities effectively
• Proficiency with Microsoft Word, Outlook, Excel, and OneDrive; comfortable using office technology
• High school diploma or equivalent; prior administrative or customer service experience preferred

Who We Are

Good Pizza opened in January 2025 with a simple mission: prove that pizza by the slice doesn't have to mean cutting corners. We make everything from scratch - fresh dough, house-blended cheese, handmade sauces, dressings, etc. - and we're obsessed with perfecting every detail.

We're building a brand that stands for craft, ownership, and hospitality - with our sights set on becoming one of Cleveland's best restaurants. And we're just getting started - growth is part of the plan, with multiple locations on the horizon.

The Role

We're looking for a Front of House Manager who understands that great hospitality is both an art and a system. Someone who can work the register during the lunch rush and then step back to think strategically about labor costs, team culture, and guest experience.

You'll spend about 60-80% of your time working stations - register, expo, counter service - leading by example during service. The other 20-40% is management work: scheduling, payroll, training, hiring, and partnering with our Sous Chef to run a tight operation.

Here's what that looks like

Guest Experience & Service:

• Set the standard for hospitality at Good Pizza
• Train and develop FOH staff to deliver exceptional service
• Handle guest feedback and turn problems into fans
• Maintain our dining room like it's your own living room

Labor & Operations:

• Manage total restaurant labor to our 38% target (you own this metric for FOH + BOH)
• Create FOH schedules and work with our Sous Chef to optimize overall staffing
• Process payroll for the entire team
• Handle HR - performance issues, conflicts, keeping the team strong

Team Building:

• Lead FOH hiring from start to finish
• Partner with our Sous Chef on kitchen hiring
• Build a culture where people actually want to show up
• Develop your team - we promote from within whenever we can

Who Thrives Here

You're the right fit if:

• You're passionate about hospitality and believe details matter
• You're self-motivated and goal-oriented - you don't need someone looking over your shoulder
• You're kind, caring, and genuinely want your team to succeed
• You can work the rush and then sit down to analyze labor reports without missing a beat
• You see problems as opportunities to build better systems
• You want to be part of building something, not just managing what exists

You're not the right fit if:

• You think "manager" means delegating everything and staying in the office
• You're looking for a 9-5 with minimal weekend work
• You're satisfied with "good enough" instead of pushing for excellent

What We're Looking For

Required:

• 2+ years restaurant leadership experience (FOH focused)
• Experience with scheduling, payroll, and labor cost management
• Track record of hiring, training, and developing teams
• Full availability (including weekends and evenings)
• Ability to work 45-50 hours per week, mostly on your feet

Nice to Have:

• Experience partnering closely with kitchen leadership
• Both quick service and full-service restaurant experience
• Multi-unit restaurant experience

What We Offer

Compensation & Growth:

• Base salary: $46,000-$52,000 (based on experience), PLUS:
• Performance bonuses tied to labor %, revenue, guest satisfaction, and team retention (up to $10,000 annually)
• Profit sharing opportunities as we grow
• Real growth path: as we expand to multiple locations, strong performers move into GM or multi-unit roles

Benefits & Perks:

• 2 weeks PTO to start (increases with tenure)
• Free meals during shifts
• Flexible scheduling (once you've proven yourself and built the systems)
• Professional development opportunities (conferences, training, learning budget)
• Quarterly performance bonuses

Culture:

• Small, tight team where your impact is immediate and visible
• Ownership mentality - we want your ideas and initiative
• Direct line to ownership (no bureaucracy)
• Be part of something from the early stages

JOB DESCRIPTION

Insight Global is seeking a Growth Specialist for our client, a nonprofit technology social enterprise headquartered in Cleveland that has built and now operates America’s fastest-growing community-based broadband network. The Growth Specialist will play a key role in expanding access to high-speed home internet across Cleveland by helping new customers subscribe to our client's internet service. This role will focus on high-volume outbound calling, community outreach, and lead follow-up to identify potential subscribers and guide them through the process of signing up for service. The Growth Specialist will work closely with the Customer Experience and Installation teams to ensure customers understand installation requirements and experience a smooth onboarding process. Success in this role will require strong communication skills, persistence, task orientation, and a genuine interest in helping connect Cleveland residents to superior internet service that supports work, education, and daily life.

Responsibilities:

- Contact potential customers from a provided list to introduce our home internet services and schedule installations.

- Conduct high-volume outbound calls to follow up on leads generated from marketing campaigns and community outreach.

- Utilize sales tools such as HubSpot with Serviceability Score (Serviceability Tool) to prioritize high-scoring leads and eliminate those not qualifying.

- Conduct basic market and competitor research to better understand customer needs and position our service as a strong solution.

- Build rapport with potential customers, explain service benefits, and address concerns or objections.

- Guide customers through the process of signing up for our internet service, ensuring they understand installation requirements and what to expect during the installation process.

- Proactively schedule installations and coordinate with internal teams to ensure timely service delivery.

- Address customer concerns to reduce last-minute cancellations and improve conversion rates. - Provide excellent customer service to maintain customer satisfaction and support long-term relationships.

- Meet outreach and subscriber growth targets through direct outreach and follow-up activities.

- Track sales activity, customer interactions, and outcomes in HubSpot and provide regular reports to leadership.

REQUIRED SKILLS AND EXPERIENCE

- Strong phone communication skills and comfort with high-volume outbound calling

- Experience in sales, customer engagement, community outreach, or a related role

- Familiarity with sales tools such as HubSpot or other CRM systems is preferred

- Ability to effectively manage customer relationships and address objections or concerns.

- Self-motivated with a goal-oriented mindset and the ability to work independently.

Cuyahoga Land Bank

Acquisitions Coordinator

The Organization

Cuyahoga Land Bank is a non-profit organization dedicated to revitalizing neighborhoods, reducing property blight, and promoting economic growth in Cuyahoga County. It acquires and repurposes distressed properties to restore vitality, enhance property values, and support community development goals.

Operating under the guidelines established by Ohio’s SB 353, the Land Bank works toward improving the quality of life for residents through neighborhood transformation and workforce development. Its mission aligns with fostering opportunities to create stronger and more vibrant communities.

The Opportunity

The Acquisitions Coordinator supports the Land Bank’s acquisitions team by managing property programs, coordinating real estate transactions, and maintaining tracking systems that help move properties back into productive use. This role is highly operational and offers the opportunity to take ownership of key workflows while working cross-functionally with internal teams, municipalities, and community stakeholders.

A primary focus of this role is ownership of the Side Yard Program, managing the process from initial inquiry through recorded deed. Reporting to the acquisitions team, this position provides hands-on experience in property transactions, land banking operations, and neighborhood redevelopment efforts.

The ideal candidate is an organized, detail-oriented professional who is motivated by mission-driven work, enjoys working across teams, and is eager to take ownership of processes that directly impact neighborhoods and communities.

The Position - Essential Responsibilities and Functions

• Own and manage the Side Yard Program from inquiry through recorded deed, including outreach to adjacent property owners, securing municipal approvals, preparing agreements, coordinating transfers, and tracking outcomes.
• Coordinate property transfers and recordings, working across Legal, Field Service, Finance, and municipal partners to ensure complete documentation and timely closings.
• Support property acquisition and disposition workflows, including affidavit coordination, parcel research, and transaction tracking from initiation through completion.
• Monitor and manage intake channels, including requests related to the tax foreclosure process, ensuring all requests are logged, routed, and followed through to resolution.
• Maintain and report on vacant land inventory and acquisition tracking tools, including PPS and related reporting systems, to support planning and decision-making.
• Support cross-department operations, including preparation of internal invoices and contributing to improvements in tracking systems and workflows.
• Engage with residents, property owners, municipalities, and community stakeholders to facilitate program participation and ensure clear, professional communication throughout the process.
• Utilize systems and tools such as Excel, PPS, NST, and Trello to manage workflows, track data, and maintain accurate property records.

This role is highly operational and process-driven, requiring strong organization, ownership, and attention to detail. It is not a purely administrative role, but one that requires managing multiple workflows, coordinating stakeholders, and driving process.

Impact of the Role

The Acquisitions Coordinator plays a key role in advancing neighborhood stabilization and redevelopment efforts across Cuyahoga County. By managing property programs, coordinating transactions, and supporting the return of vacant and distressed properties to productive use, this role directly contributes to improving communities and strengthening local housing ecosystems.

Qualifications

Required:

• Approximately 3–5 years of experience in real estate, property operations, local government, nonprofit operations, project coordination, or a related field (or equivalent experience)
• Strong organizational skills and attention to detail, with the ability to manage multiple workflows and meet deadlines
• Experience supporting processes, programs, or transactions from start to finish with a high degree of ownership
• Proficiency in Excel and comfort working with tracking systems, databases, or workflow tools
• Strong communication skills and the ability to interact professionally with residents, municipalities, and internal stakeholders
• Ability to learn new systems and processes quickly, with a proactive and solution-oriented mindset

Preferred:

• Experience with property transactions, land banking, housing programs, or redevelopment initiatives
• Familiarity with municipal or government processes related to property or housing
• Experience working with property data systems such as PPS, NST, or similar platforms
• GIS or mapping experience
• Experience working in a mission-driven, nonprofit, or community-focused organization
• Demonstrated ability to improve processes or systems over time
• Interest in neighborhood revitalization, housing, and community development

Why Join the Land Bank

• A collaborative, warm, mission-focused organizational culture
• Meaningful work that directly improves neighborhoods and residents’ lives
• Competitive compensation and outstanding benefits package
• The opportunity to influence the future of community development across Cuyahoga County

Compensation

$65,000 – $75,000 annually, depending on experience

The Cuyahoga Land Bank and People Architects are Equal Opportunity Employers. People Architects is conducting the search for this position on behalf of Cuyahoga Land Bank and will review all applications and resumes submitted. We are committed to a diverse and inclusive workplace. People Architects and our clients are equal opportunity employers and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Applicants for employment with any of People Architect’s clients will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.