Jobs in Park, IL

Job Title: Customer Service Representative

Location: Hanover Park, IL

Industry: Manufacturing

Pay: $20–23/hr

Benefits: Eligible for medical, dental, vision, and 401(k)

Job Description

We are seeking a detail-oriented Customer Service Representative to join a growing product manufacturing company in Arlington Heights. This is an opportunity ideal for someone with prior customer service and order entry experience who thrives in a fast-paced, high-volume environment.

This role is heavily focused on order processing and requires strong attention to detail, accuracy, and the ability to manage a steady workflow. The team handles a high volume of daily orders, and each member plays a critical role. Reliability, strong attendance, and the ability to work collaboratively are essential for success in this position.

Key Responsibilities

• Process 60–75 customer orders per day once fully trained.
• Review and enter purchase orders accurately into the system.
• Verify product pricing, stock availability, and shipping details.
• Expedite rush orders and manage back orders to ensure timely fulfillment.
• Monitor shared inbox and process incoming electronic and manual orders.
• Assist customers with returns, shipment tracking, and general order inquiries.
• Support Sales team with customer-related questions or issues.
• Check delivery status and communicate updates as needed.
• Maintain accurate data entry and documentation within CRM and internal systems.
• Perform additional duties as assigned by the Customer Service Supervisor.

Qualifications

• 2+ years of customer service experience with order entry required.
• Experience in a corporate, product-based or manufacturing environment preferred.
• High School Diploma required.
• Strong Microsoft Office skills.
• Experience with CRM systems; AS400 experience is a plus.
• Excellent data entry skills with strong attention to detail and accuracy.
• Ability to handle high-volume work while maintaining quality and efficiency.
• Strong communication skills and team-oriented mindset.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

• Provide the highest degree of quality care and services by administering medication and treatments in a safe organized manner.
• Review, read, notate, and initial the electronic health record to document and learn about pertinent information about residents.
• Receive medication updates from Resident Care Director (RCD) or Wellness Nurse.
• Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).
• Ensure that medications are passed according to times utilizing a mobile medication cart.
• Document and initial as medications are given and ensure that appropriate documentation is completed for refusal or missed doses.
• Maintain confidentiality of all resident information including resident medication among other residents.
• Report all resident concerns and unavailable medication while administering the medication to the RCD or Wellness Nurse.
• Restock medication cart after all medication passes.
• Assist in checking medication regardless of packaging system.
• Assess the residents to determine need for "as needed medication" and appropriately document and report to supervisor.
• Count all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift and report discrepancies to the RCD or Wellness Nurse.
• Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.
• Follow re-fill process for medications.
• Help residents maintain independence and promote dignity and physical safety of each resident adhering to the Sunrise Principles of Service.
• Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns, history, and basic human needs.
• Practice routinely good standard care precautions of cleanliness, hygiene, and health.
• Audit medication carts.

• Notify RCD of any resident and/or family concerns.
• Attend and actively participates in daily Cross Over meetings facilitated by the LCM.
• Conduct Service and Health Updates as directed by RCD.
• Participate in the development of the Individualized Service Plans (ISP).
• Transcribe orders.

• Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
• Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
• Report all accidents/incidents immediately.
• Report all unsafe and hazardous conditions/equipment immediately.
• Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.
• Comply with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies.
• Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
• Report occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately.
• Ensure oxygen tanks are stored safely, exchange guest/resident's tanks when empty, and monitor to make sure liters of oxygen are at prescribed levels.

• Participate as a member of a team and commit to working toward team goals.
• Demonstrate in daily interactions with others, our Team Member Credo.
• Commit to serving our residents and guests through our Principles of Service.
• Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
• Attend regular meetings; Town Hall, Department Team, Cross Over, Medication Technician and others as directed by the Supervisor/Department Coordinator.
• Attend regular training by RCD and neighborhood coordinators.
• May be designated as shift supervisor.
• May supervise other medication care managers.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

• Ability to make choices and decisions and act in the resident's best interest
• Ability to react and remain calm in difficult situations
• Ability to handle multiple priorities
• Possess written and verbal skills for effective communication and level of understanding
• Demonstrate good judgment, problem solving and decision-making skills

• LPN, LVN, or state/province specific licensed nurse credential
• In states/provinces where appropriate, must maintain certifications
• Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:

• Must be at least 18 years of age
• Previous experience working with seniors preferred
• Desire to serve and care for seniors
• As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

• Competitive pay + $15K Sign-On Bonus
• Excellent benefits - health, dental, vision insurance
• 401K with company match
• Collaborative culture with friendly team
• Relocation assistance available
• Opportunities for growth
• PTO

• Must be a graduate of an approved School of Radiation Therapy
• 1 year of experience in preferred, will consider new grads!
• Must be ARRT registered or registry eligible in Radiation therapy
• CPR certified or willing to get certified

Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to drive your own vehicle and help transport others to healthcare appointments around Chicago!

Veyo is a mission-driven company helping individuals get to and from their non-emergency medical appointments. We're actively seeking local drivers to partner with us. As a Veyo driver, you use your own vehicle, set your own schedule, and make a meaningful impact in your community.

• 
  
• No Hidden Fees: You keep 100% of what you earn.
  
• Get Paid Weekly: Direct deposits straight to your account.
  
• Use Your Own Car: No expensive vehicle lease required.
  
• Flexible Hours: Drive when you want, as much as you want.
  
• Daytime Driving: Most trips happen between 6:00 AM and 6:00 PM.
  
• Community Impact: Help people get the care they need.
  

• 
  
• Be at least 21 years old
  
• Have a valid driver's license
  
• Have valid vehicle insurance and registration
  
• Have at least 3 years of driving history in the US
  
• Have a clean driving record
  
• No felonies
  
• Ability to pass a drug test (including marijuana; medical marijuana cards are not accepted)
  
• Have a 4-door, 2006 or newer vehicle (no pickup trucks)
  
• English proficiency
  
• Own an iPhone or Android smartphone
  
• VeyoRide recommends you have a rideshare endorsement
  

• 
  
• Open the Veyo Driver App and log in
  
• Accept trip requests as they come in
  
• Pick up members at their scheduled locations
  
• Drop them off safely at their appointments
  
• Repeat and get paid weekly!
  

*View our current rewards and terms here:

Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to drive your own vehicle and help transport others to healthcare appointments around Chicago!

Veyo is a mission-driven company helping individuals get to and from their non-emergency medical appointments. We're actively seeking local drivers to partner with us. As a Veyo driver, you use your own vehicle, set your own schedule, and make a meaningful impact in your community.

• 
  
• No Hidden Fees: You keep 100% of what you earn.
  
• Get Paid Weekly: Direct deposits straight to your account.
  
• Use Your Own Car: No expensive vehicle lease required.
  
• Flexible Hours: Drive when you want, as much as you want.
  
• Daytime Driving: Most trips happen between 6:00 AM and 6:00 PM.
  
• Community Impact: Help people get the care they need.
  

• 
  
• Be at least 21 years old
  
• Have a valid driver's license
  
• Have valid vehicle insurance and registration
  
• Have at least 3 years of driving history in the US
  
• Have a clean driving record
  
• No felonies
  
• Ability to pass a drug test (including marijuana; medical marijuana cards are not accepted)
  
• Have a 4-door, 2006 or newer vehicle (no pickup trucks)
  
• English proficiency
  
• Own an iPhone or Android smartphone
  
• VeyoRide recommends you have a rideshare endorsement
  

• 
  
• Open the Veyo Driver App and log in
  
• Accept trip requests as they come in
  
• Pick up members at their scheduled locations
  
• Drop them off safely at their appointments
  
• Repeat and get paid weekly!
  

*View our current rewards and terms here:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Nurse Practitioner, Advanced Practice Provider

Company: Oak Street Health

Location: Multiple locations

Role Description:

The purpose of a Nurse Practitioner at Oak Street Health is to provide effective and equitable value-based primary care to adults on medicare to keep them happy, healthy, and out of the hospital. Nurse Practitioners see patients independently and collaborate with physicians, depending on the patient’s specific situation. Nurse Practitioners provide longitudinal care and build meaningful patient relationships; this creates trust and helps our patients understand and feel connected to their care plan.

Nurse Practitioners practice in our outpatient practices on a collaborative care team composed of a physician, nurse practitioner or physician assistant, medical assistants, a dedicated medical scribe, and support from registered nurses and care managers. We partner with a network of elite specialists and hospitals for specialty and acute care. As such, our healthcare providers can focus on care within the clinic: primary care, care coordination, and population health.

Core Responsibilities:

• Provision of exceptional primary care.
• Conduct office visits for routine and acute issues.
• Administer Annual wellness visits and health risk assessments, which require a holistic view of health and a focus on thoughtful, accurate, and specific documentation.
• Care coordination with other providers, specialists, testing facilities, and agencies.
• Population health leadership, in coordination with the Care Team (e.g., making sure all eligible females get their evidence-based breast cancer screening every 2 years)
• Assisting the care team with phone triage and outreach.
• Educating patients on their health conditions, care plans, and treatments.
• Participating in Oak Street Health promotional activities.
• Conducting home visits as needed.
• Other duties, as assigned.

This role reports to the Center Medical Director and works closely with operational leadership.

Required Qualifications:

• Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate Program graduate
• National certification in at least one of the following specialties:
  • Family Nurse Practitioner
  • Adult-Gerontology Primary Care Nurse Practitioner
  • Adult Nurse Practitioner
  • Gerontological Nurse Practitioner
• Active, non-probationary state Nurse Practitioner license
• Active DEA license
• US Work Authorization

Preferred Qualifications:

• Experience in primary care: internal medicine, geriatrics, or family medicine
• Understands HCC (Hierarchical Condition Categories) documentation, ICD-10 (International Classification of Diseases-10) Coding, and Health Risk Assessments (HRAs).
• Passion for teamwork and the opportunity to collaborate cross-functionally
• Desires to be a part of an innovative model focused on empirically-guided population health
• Bilingual proficiency in applicable areas

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.

Total Rewards

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.

Expected salary range of $158,400 to $176,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

Responsible for execution of reactor turbine generator project teams to support safe, reliable, and efficient outage activities consistent with Constellation goals. Implements standardization of outage processes and procedures across assigned Constellation Clean Energy Centers (CECs). Reinforces standards and expectations for Outage Services personnel and other personnel who interface with Outage Services to establish an error free and professional work environment.

Primary Duties and Accountabilities

• Perform development of detailed plans, identification and assignment of personnel, and development of detailed work scope. Develop scope schedule and budget with the life cycle cost management system.
• Apply expert knowledge in execution of refueling outage services at assigned CEC. Provide primary communication with client CEC management and major vendor service organization.
• Direct project completion and close out of financial and technical documentation. Provide fiscal data and promote fiscal accountability among all project participants
• Responsible for continuous improvement initiatives and promoting these improvement initiatives among all project participants at CECs.
• Responsible to effectively communicate technical, financial, and work progress status to all levels of corporate and CEC management.
• Reinforce appropriate fundamental behaviors in area of assigned responsibility. Includes administering coaching, mentoring, and performance management for managers and employees

Minimum Qualifications

• Bachelor's degree with 8 years of power generation experience OR
• Associate's degree with 10 years of power generation experience OR
• High school diploma/GED with 12 years of power generation experience
• Demonstrated leadership in a minimum of 3 refueling outages
• Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

Preferred Qualifications

• Managerial experience i.e - strategic planning and responsibility in setting goals and managing budgets
• Turbine/generator experience
• Demonstrated strong communication and interpersonal skills

JourneyCare Home Health is currently seeking a dedicated Registered Nurse (RN) Case Manager to join our home health team. This field-based position is responsible for managing a caseload of patients in Oak Park, IL and surrounding areas, providing skilled nursing services, coordinating care, and supporting patients on their road to recovery in the comfort of their homes.

Location: Oak Park, IL and surrounding areas.

Salary: $80,000 - $105,000

Offer based on years of experience.

We offer:

• Great culture and team atmosphere
• Comprehensive benefits, including medical, dental, and vision, effective on the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Mileage reimbursement
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs
• Work/life balance

What You’ll Do:

• Provide visits as assigned by the Clinical Services Manager, including the assessment, determination of eligibility, admissions processing, planning, implementation and evaluation phases of the nursing process. Assignments will vary depending on licensure.
• Obtain data and assess necessary information from patient physical, psychological, social and spiritual factors that may impact patient and family's needs and coordinate intervention by other members of the interdisciplinary team
• Initiate communication with the attending physician, interdisciplinary team and other agencies for the purpose of coordinating optimal care
• Provide visits to assess the patient's needs and update the plan of care
• Perform therapeutic, preventative and rehabilitative nursing procedures as directed by the attending physician
• Perform clinical pronouncement of death and provide support to family, as applicable to licensure.
• Maintain accurate patient records, charts, progress notes, reports and prepare care plans timely

Qualifications:

• Graduate from an accredited registered nursing program and licensed in the state
• At least one (1) year clinical practical nursing experience preferably in intensive care, rehabilitation or medical surgical nursing (preferred)
• Home health experience preferred
• Possess and maintain valid CPR certification.
• Must have reliable transportation, current driver's license and appropriate automobile insurance

To apply via text, text 9468 to (847) 416-8078

#ACHH

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here:

• Competitive Salary & Bonuses!
• Full Benefits Package!
• Flexible Work Schedules!
• Meaningful Work!
• Accelerated Career Growth!

• Bachelor’s degree in Accounting, Master’s degree a plus, Enrolled Agent or 5+ plus years of public accounting experience (without any degree or certification)
• 5+ years of recent public accounting tax experience progressing in scope and responsibility
• Attention to detail with strong communication, organizational, analytical, client service, problem solving and PC skills including Microsoft Office and accounting software proficiency (Lacerte, QuickBooks Online and RIA Checkpoint software proficiency are a plus)
• Ability to juggle priorities, manage deadlines, handle confidential materials discreetly and thrive in a fast-paced, paperless, team-oriented environment.

• Review and prepare complex individual, trust, estate and business tax returns
• Lead engagements throughout all aspects of accounting including tax research, tax planning and review and preparation of trust accountings
• Develop and cultivate professional client relationships

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• 
  
• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• 
  
• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• 
  
• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
  

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• 
  
• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.