Jobs in Palmyra, NJ

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

Biomedical Equipment Engineering Manager

Philadelphia, PA (Onsite)

Salary: $145,000 + Full Benefits

Full-Time | Leadership Role

We are seeking a Biomedical Equipment Engineering Manager to lead the maintenance, troubleshooting, and operational reliability of medical equipment across a hospital environment in Philadelphia, PA. This is an onsite leadership role responsible for overseeing biomedical engineering operations, ensuring critical medical devices remain safe, compliant, and fully operational to support patient care.

This position will supervise biomedical equipment technicians and engineers while collaborating closely with clinical staff, hospital leadership, and vendors to maintain high standards for equipment performance, safety, and regulatory compliance.

The ideal candidate will bring a strong background in hospital-based biomedical equipment maintenance, medical device troubleshooting, and team leadership within a clinical environment.

Key Responsibilities

• Lead and manage a team of Biomedical Equipment Technicians (BMETs) and Biomedical Engineers responsible for hospital equipment maintenance and support

• Oversee preventive maintenance, repair, and calibration programs for a wide range of medical devices and clinical equipment

• Troubleshoot complex issues involving diagnostic, therapeutic, and patient monitoring equipment

• Ensure all equipment maintenance activities meet hospital regulatory requirements and accreditation standards including Joint Commission and FDA guidelines

• Develop and manage equipment lifecycle planning, including replacement strategy and capital equipment upgrades

• Coordinate with clinical departments to ensure equipment availability and minimize disruption to patient care

• Manage relationships with OEM vendors and third-party service providers for specialized repairs and service contracts

• Implement reliability improvements and maintenance best practices to increase equipment uptime and operational efficiency

• Maintain accurate records and documentation within CMMS / biomedical asset management systems

• Support new medical equipment installations, system integrations, and facility expansion initiatives

• Ensure compliance with hospital safety standards and biomedical engineering best practices

Required Qualifications

• Bachelor’s degree in Biomedical Engineering, Electrical Engineering, or related field

• 5+ years of biomedical equipment experience within a hospital or healthcare system

• 2+ years of leadership or supervisory experience managing biomedical technicians or engineers

• Strong expertise in medical device troubleshooting, maintenance, and preventive service programs

• Experience supporting equipment such as patient monitors, imaging systems, infusion pumps, anesthesia machines, ventilators, and diagnostic equipment

• Knowledge of Joint Commission standards, FDA regulations, and healthcare compliance requirements

• Experience using CMMS or biomedical equipment management systems

Preferred Experience

• Experience managing biomedical operations across multiple departments or hospital campuses

• Familiarity with network-connected medical devices and clinical technology systems

• Certification such as CBET (Certified Biomedical Equipment Technician) or related biomedical certification

Compensation & Benefits

• $135,000 base salary

• Comprehensive health, dental, and vision benefits

• 401(k) with company match

• Paid time off and holidays

• Opportunity to lead biomedical engineering operations in a mission-driven healthcare environment

A well-established organization operating within the transportation and logistics infrastructure sector is seeking an Assistant Facilities Manager to support the maintenance and operations of multiple commercial and operational properties.

This is a hands-on role focused on maintaining building systems, supporting facility operations, and coordinating repair and maintenance activities. The position works closely with facilities leadership to ensure properties remain safe, functional, and well maintained.

Key Responsibilities

• Support day-to-day maintenance of buildings, grounds, and facility infrastructure
• Inspect building systems and perform basic troubleshooting and repairs
• Coordinate maintenance work and monitor facility conditions
• Manage and document maintenance requests and completed work orders
• Assist with oversight of outside vendors and service providers
• Ensure adherence to safety policies and operational guidelines
• Provide general operational support for facility-related needs

Qualifications

• 1.5 + years of experience in facility maintenance, mechanical maintenance, or building operations
• Experience in industrial, commercial, or operational environments preferred
• Ability to work in a physically active role, including lifting, climbing, and extended periods of standing or walking
• Familiarity with material handling equipment such as forklifts or pallet jacks is a plus
• Comfortable working both indoors and outdoors in varying conditions
• Strong organizational skills and attention to detail
• Ability to work independently while collaborating with a broader operations team

Additional Details

• Occasional travel may be required
• Competitive salary and comprehensive benefits package

The Vehicle Documentation Coordinator ensures timely and accurate communication with clients regarding the arrival and condition of their vehicles. This role involves verifying and organizing documentation, sending Warehouse Receipts with photos, and coordinating with logistics to ensure all necessary information is accurate and complete. The Coordinator plays a critical role in maintaining client trust and supporting seamless vehicle processing.

ABOUT MATUS INTERNATIONAL

We are Matus International, offering top-tier shipping services with a mission to inspire the growth of our clients' businesses by building strong, long term relationships through our personalized and efficient services. We are committed to seeing each team member achieve their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: alongside Commitment, we are Disciplined, act with Integrity, take Responsibility, stay Aligned, and are Results-Oriented.

OBJECTIVES

• Receive and organize vehicle documentation and keys from the reception team.
• Classify keys accurately for documentation purposes.
• Verify documentation for accuracy and completeness, including titles, invoices, Power of Attorney (POA), and client IDs.
• Check for and document any additional expenses, such as storage fees.
• Send Warehouse Receipts to clients with corresponding photos in a timely manner.
• Confirm and address any special requests from clients or the destination team.
• Retain incomplete or expired documents and resolve issues with support from destination teams.
• Ensure compliance with export processes and regulations.
• Double-check all printed documentation for accuracy, including Customs information, VINs, and client details.
• Handover complete and verified documentation to the logistics team for further processing.
• Monitor deadlines and resolve discrepancies within a 72-hour timeframe.
• Maintain clear communication with clients and internal teams regarding document status and vehicle conditions.
• Ensure high levels of accuracy to avoid additional costs and maintain client satisfaction.
• Uphold organizational standards for confidentiality and documentation security.
• Performs other duties as assigned.

COMPETENCIES

• Exceptional attention to detail to ensure accuracy in documentation.
• Strong organizational skills for managing multiple tasks and deadlines.
• Proficiency in export systems such as Magaya.
• Knowledge of export documentation, including Bills of Lading and invoices.
• Familiarity with country-specific processes and legal requirements.
• Ability to prioritize tasks with a high sense of urgency.
• Strong communication skills for interacting with clients and internal teams.
• Problem-solving abilities to resolve document discrepancies.
• Time management skills to meet 24-hour and 72-hour deadlines.
• Customer-focused mindset to maintain trust and satisfaction.
• Analytical skills to identify and address errors or missing information.
• Collaboration skills for effective teamwork with logistics and reception teams.
• Adaptability to manage evolving processes and client requirements.
• Commitment to maintaining accuracy and confidentiality in documentation.
• Familiarity with documentation classification and key management processes.

EDUCATION AND EXPERIENCE

• Familiarity with export systems, such as Magaya.
• Knowledge of export processes, country-specific laws, and required documentation.
• Experience in a related role involving documentation and client communication.

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Hi Rameez here from Beaconfire. I hope you're doing well! We’re currently hiring for an exciting MERN/MEAN Developer role, and I wanted to reach out to see if you or someone in your network might be interested. This is a fantastic opportunity to work on high-impact projects using modern technologies in a collaborative and growth-oriented environment.

About the Company

BeaconFire is based in Central NJ, specializing in Software Development, Web Development, and Business Intelligence; looking for candidates with a strong background in Software Engineering or Computer Science for a Python/Node Developer position.

About the Role

The role involves developing websites and writing scalable, secure, maintainable code while collaborating with team members to achieve project goals.

Responsibilities

• Develop websites using HTML, CSS, Node.js, React.js, and Angular2+, among other tools;
• Write scalable, secure, maintainable code that powers our clients’ platforms;
• Create, deploy, and maintain automated system tests;
• Work with Testers to understand defects opened and resolves them in a timely manner;
• Supports continuous improvement by investigating alternatives and technologies and presenting these for architectural review;
• Collaborate effectively with other team members to accomplish shared user story and sprint goals;
• Invest time in constant professional development to stay up to date with new technological development and programming languages;
• Discover and fix programming bugs;
• Other duties as assigned.

Qualifications

• Proficient understanding of HTML and CSS;
• Experience in programming language JavaScript or similar (e.g. Java, Python, C, C++, C#, etc.) and understanding of the software development life cycle;
• Basic knowledge of code versioning (e.g. Git, SVN);
• A passion for coding pixel perfect web pages;
• Good verbal communication and interpersonal skills.

Required Skills

• Proficient understanding of HTML and CSS;
• Experience in programming language JavaScript or similar (e.g. Java, Python, C, C++, C#, etc.) and understanding of the software development life cycle;
• A passion for coding pixel perfect web pages;
• Good verbal communication and interpersonal skills.

Preferred Skills

• Bachelor's degree or higher in Computer Science or related fields;
• 0-1 year of practical experience in JavaScript coding;
• Familiarity with at least one JavaScript framework (Angular2+, React.js, Express.js);
• Experience with unit and integration testing of code, with an understanding of JavaScript testing frameworks like Jasmine, Cucumber, Mocha, and Karma;
• Experience providing REST/SOAP APIs for user interface consumption;
• Experience working within an Agile development methodology Scrum.

BeaconFire is an E-verified company and provides equal employment opportunities (visa sponsorship provided).

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