Education and Training Jobs in Palm Bay Florida Wfh
4 positions found
As a Digital Communication Specialist, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Digital Communication Specialist must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries.
The Digital Communication Specialist will deliver and foster a premier level of service for customers based on trust and respect.
The Digital Communication Specialist must have a genuine passion for assisting customers and handling their concerns/inquiries with a high degree of care and competence.
The Digital Communication Specialist is an innovative initial contact point for customers.
The Digital Communication Specialist provides an accurate and timely response to customer inquiries using the flow of an instant message conversation in real-time.
The Digital Communication Specialist will help identify process improvement recommendations that drive customer satisfaction and advocacy During a Typical Day, You'll Maneuver effortlessly through various digital communication channels (chat, email, and) to provide the customer with prompt, courteous and accurate information including: Accurately respond to customer inquiries through instant messaging software Utilize available resources to respond to customer inquiries Correspond with customers via mail, if working the Correspondence contact stream as needed.
Outbound phone calls to customers and dealerships on occasion.
Research and determine appropriate actions based on policies, procedures, dealer/region feedback and job aids.
Meet all personal performance objectives including customer satisfaction, efficiency, quality, attendance, and punctuality, and takes individual accountability for meeting these objectives.
β’Take personal ownership and accountability for meeting customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill, and expertise.
Is consistently courteous with all customers and keeps all customer commitments.
β’Remain knowledgeable and current with all policies, procedures, processes, and changes.
Continuously improves customer handling skills, process knowledge, and company and product information.
β’Actively participate in team meetings, shares knowledge and recommendations with supervisor and team members.
Participates in coaching and training opportunities, retaining and applying learning.
β’Complete additional tasks / projects as needed.
β’Maintain professional working relationships.
What You Bring to the Role High School Diploma required.
Associates degree or 2 years college coursework completed preferred.
1-2 years' customer service experience, preferably in a contact center operations environment.
Must be fluent in French and English
- written and verbal Must possess excellent decision making and problem-solving skills Ability to maneuver through various systems to provide the customer accurate information Displays professionalism and positive attitude to develop and nurture prospect relationships Ability to effectively communicate with customers, managers and co-workers Demonstrate self-motivation and results-orientation Time management and organizational skills to efficiently organize, plan, schedule and execute telebusiness activities Willingness to take on new assignments Reliability; follow a logical, analytical approach to business conversations and chat dialogue High level of trust and integrity Exercise good judgment Ability to work well within a close team environment, self-sufficient, resourceful, and works well with minimal supervision Ability to build strong professional relationships and adapt approach to different management styles Must be able to multi-task Knowledge of call center environment What You Can Expect β’Starting hourly rate of $15.00/hr.
$2.00/hr.
for French Bilingual Differential β’Hours of Operation: Monday thru Friday: 8:00am to 11pm & Saturday: 8am
- 8:00 pm EST β’Health/Dental/Vision/Life Insurance β’Flexible Spending Account (FSA) and Health Savings Account (HSA) β’401(k) with company match β’Vacation/Sick Time and Paid Holidays β’Tuition Reimbursement β’Employee Assistance Program β’Employee Discount Program β’Training and Development Programs (Percepta College) β’Employee Rewards Program (Perci Perks) About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breath and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions Respect- a team that is accountable, dependable and gives you their full attention Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment.
Percepta is an Equal Opportunity Employer.
Compensated Surrogacy Opportunity - Make a Life Changing Impact and Earn $60,000+
Newborn Advantage Surrogacy is seeking qualified women to become gestational surrogates and help intended parents grow their families. As a gestational surrogate, you will carry a pregnancy created through IVF for intended parents, with no genetic connection to you.
Surrogates receive competitive compensation starting at $60,000+, with additional payments included throughout the surrogacy journey that are designed to support and benefit you. We would love to connect and share more details about this meaningful opportunity.
Eligibility Requirements
- Between 21 and 40 years of age
- Maintain a healthy lifestyle and meet clinic BMI guidelines (30 or below)
- Non-smoker
- Have had at least one healthy, full-term, uncomplicated pregnancy and delivery
- Free of sexually transmitted diseases
- Willing to complete medical, psychological, and background screenings
- Reside in the United States and attend required medical appointments
- Be raising your child(ren) in a stable home environment
About Us
Newborn Advantage Surrogacy is a boutique, motherβdaughter led agency with over 20 years of experience supporting both intended parents and surrogates through every step of the surrogacy journey. We offer a truly hands-on, white-glove experience, providing personalized care, direct communication, and dedicated support throughout each surrogate's journey. You are never just a numberβyour experience, comfort, and well-being always come first.
Compensated Surrogacy Opportunity - Make a Life Changing Impact and Earn $60,000+
Newborn Advantage Surrogacy is seeking qualified women to become gestational surrogates and help intended parents grow their families. As a gestational surrogate, you will carry a pregnancy created through IVF for intended parents, with no genetic connection to you.
Surrogates receive competitive compensation starting at $60,000+, with additional payments included throughout the surrogacy journey that are designed to support and benefit you. We would love to connect and share more details about this meaningful opportunity.
Eligibility Requirements
- Between 21 and 40 years of age
- Maintain a healthy lifestyle and meet clinic BMI guidelines (30 or below)
- Non-smoker
- Have had at least one healthy, full-term, uncomplicated pregnancy and delivery
- Free of sexually transmitted diseases
- Willing to complete medical, psychological, and background screenings
- Reside in the United States and attend required medical appointments
- Be raising your child(ren) in a stable home environment
About Us
Newborn Advantage Surrogacy is a boutique, motherβdaughter led agency with over 20 years of experience supporting both intended parents and surrogates through every step of the surrogacy journey. We offer a truly hands-on, white-glove experience, providing personalized care, direct communication, and dedicated support throughout each surrogate's journey. You are never just a numberβyour experience, comfort, and well-being always come first.
Sign-On Bonus Opportunity!
Eligible candidates may qualify for a $10,000sign-on bonus* as part of their total compensation package. Bonus eligibility and payout structure will be shared early in the interview process.
A Role Designed Around You
At Care Options for Kids, we've built a home health SLP role around what our therapists value most: flexibility, manageable caseloads, and real support. This position allows you to focus on delivering high-quality pediatric care without excessive documentation, long drive times, or unrealistic expectations.
In this role, you'll provide pediatric speech therapy in home-based settings, collaborate closely with families and care teams, and deliver individualized care using efficient, point-of-care documentation tools.
If you're an SLP looking for a sustainable role that fits real life, this position was designed with you in mind.
Care Options for Kids Benefits
~ Weekly Pay and Direct Deposit
~ Medical, Dental, and Vision Insurance
~ Life, LTD, and STD Coverage
~ Supplemental Insurance Options
~401(k) Retirement Plan
~ Paid Time Off (PTO)
~ Continuing education through an online learning portal
~ Industry-leading training and professional development
~ Employee Referral Bonus Opportunities
~ Company Vehicle Program*
Support that Expands Your Impact
Opportunities to participate in COFK's Global Outreach Program, providing therapy services to underserved children abroad, with travel and participation costs covered by Care Options for Kids
A top-tier EHR designed to streamline documentation and reduce administrative burden
Access to clinical leadership when you need guidance, collaboration, and support in the field
Requirements
Master's degree in Speech Language Pathology
Eligible for or holds CCC-SLP
Valid state licensure or certification in a Speech Language Pathology
Current BLS/CPR certification
Reliable transportation and a valid driver's license
Care Options for Kids is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
*Restrictions Apply. Connect with your Talent Acquisition Specialist for more details.
#RDTHNV
Salary:
$62000.00 - $100000.00 / year
Remote working/work at home options are available for this role.