Jobs in Palatine Illinois

Customer Service Lead – Hoffman Estates, IL

$66,000–$76,000 Depending on Experience + Full Benefits, PTO, and More

For over 45 years, our team has supported customers by delivering high-quality products and reliable service they can count on. In manufacturing, timing, accuracy, and communication are critical, and our customer service team plays a key role in ensuring every order moves smoothly from production to delivery.

We are looking for a Customer Service Lead to guide our customer service team and help ensure seamless communication between customers, production, and internal departments. In this role, you’ll provide hands-on leadership, support your team’s development, and ensure customers receive accurate information, timely updates, and exceptional service.

This is a high-impact opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and naturally motivates others to perform at their best.

Responsibilities

• Lead, mentor, and support a customer service team, ensuring accurate and timely communication with customers regarding orders, production timelines, and delivery schedules.
• Serve as the liaison between customer service, production, logistics, and management to ensure smooth coordination and alignment.
• Assist with training, performance feedback, and professional development for team members.
• Monitor order processing and customer requests to ensure accuracy, efficiency, and on-time fulfillment.
• Identify opportunities to improve workflows, increase operational efficiency, and enhance the overall customer experience.
• Step in during high-volume periods to assist with order management, customer inquiries, and issue resolution.
• Oversee daily customer service operations including order entry, order tracking, invoicing, and communication regarding production status.
• Foster a collaborative, solutions-focused team environment that prioritizes responsiveness and reliability.

Qualifications

• 2+ years of corporate customer service experience - manufacturing/distribution environment preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Ability to coordinate with cross-functional teams including production, logistics, and sales.
• High-energy, positive leader who performs well in a fast-paced operational setting.
• Self-starter who adapts quickly, takes initiative, and leads by example.

Corporate Resources, on behalf of our client located in Hoffman Estates, is hiring a Customer Service Lead.

Aegis is partnered with a long-standing, family-owned manufacturer that is experiencing significant growth following a recent major facility expansion. This organization produces highly engineered metal components serving industries such as aerospace, medical, automotive, and industrial manufacturing.

They are seeking a Senior Quality Engineer to act as a key contributor in driving process improvements, supporting new product introductions, and leading quality initiatives across the organization. This is a highly visible role working cross-functionally with engineering, operations, and leadership teams.

Responsibilities:

• Lead continuous improvement initiatives focused on quality and production efficiency
• Apply statistical analysis tools to evaluate manufacturing processes and reduce variation
• Support new product introductions and quality planning activities
• Work directly with customers to resolve quality concerns and implement corrective actions
• Conduct internal, customer, and supplier audits
• Develop and implement quality procedures, documentation, and process controls
• Collaborate with cross-functional teams to drive root cause investigations and solutions
• Support inspection processes and material disposition decisions

Requirements:

• Bachelor’s degree in Engineering (Mechanical, Manufacturing, Industrial preferred)
• 5–8 years quality engineering experience in manufacturing
• Experience working in ISO-certified environments (AS9100 or IATF preferred)
• Strong experience with SPC tools such as PPAP, APQP, RCA, and gage R&R
• Experience leading process improvement or Lean initiatives
• Internal or external auditing experience preferred
• Six Sigma or ASQ certification strongly preferred

Ideal background: aerospace, automotive, medical device, heavy industrial, or high-volume precision manufacturing.

Anderson Lock is a family owned commercial door, frame, hardware and locksmith company with over 

65+ years in the industry, seeking a full-time Contract Bid Estimator to join our growing team. 

With two locations, and over 100 employees, we take pride in delivering top-quality services and 

products to our commercial customers.

Who we are looking for:

We are looking for an entry level professional that wants to build a career in the construction 

industry. In this role, you will prepare accurate cost estimates for construction projects, review 

project plans, specifications, and related documents to create detailed quantity take-offs and cost 

proposals, while collaborating with general contractors, architects, and clients. This is your 

chance to combine analytical skill and strategy to make a measurable difference. Join our team and 

build a lasting career with a company that invests in your professional growth.

What you will be doing:

• Be a team player with organizational and evaluative skills required for entering and pricing 

orders, and for following-up on quotes to turn them into orders

• Research products and troubleshoot problems to meet customer's needs

• Provide prompt and professional customer service

• Read architectural drawings and analyze customer needs

• Prepare detailed cost estimate and negotiate pricing to ensure competitive and profitable 

bid

Requirements:

• Strong computer skills

• Excellent communication skills

• Strong math skills

• Finance Degree or Construction Management Degree preferred

• Must be able to obtain Permanent Employee Registration Card (P.E.R.C.) in Illinois

Benefits:

• 401(k) program and employer contribution

• Paid Holidays, Vacation, and Sick Leave

• Medical, dental, vision and health savings account benefit offering for employees and eligible 

dependents

• 100 % company paid life insurance and short term disability

• Short term disability and long term disability buy up options for employees

• Family-valued atmosphere

• Company sponsored wellness program

Competitive salary based on experience and qualifications.

Send resume to

Store Manager (Full-Time)

Location: Woodfield Mall - Schaumburg, IL

Reports to: Area Manager & Director of Retail

Role Overview

As a Mavi Store Manager, you are more than just a retail leader—you are a brand ambassador and business driver. You’ll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.

What Makes a Great Mavi Store Manager?

• Customer-Obsessed

Prioritizes delivering a best-in-class experience

Builds meaningful connections with regulars and new customers

• Team-First Mentality

Leads by example, motivates through coaching—not just direction

Invests in team development and celebrates team wins

• Commercially Driven

Strong understanding of KPIs, stock flow, and profitability

Uses data to drive decisions and maximize daily sales opportunities

• Detail-Oriented Operator

Maintains high standards across VM, stockroom, and shopfloor execution

Confident in managing opening/closing, scheduling, and loss prevention

• Agile & Solutions-Oriented

Thrives in fast-paced retail with shifting priorities

Takes initiative, stays calm under pressure, and adapts quickly

• Authentic & Positive Communicator

Confident, open communicator who embodies Mavi’s friendly and genuine tone

Builds trust and loyalty with customers and team alike

• Passionate About the Brand

Wears and loves the product—understands the importance of Fit, Fabric, Foundation

Embodies denim lifestyle and represents Mavi proudly in and out of the store

Key Responsibilities

• Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
• Maximize store profitability through effective scheduling, payroll, and expense management
• Recruit, onboard, and develop store talent aligned with Mavi’s values and standards
• Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
• Drive performance through weekly/monthly business reviews and KPI tracking
• Bring Mavi’s brand story to life on the sales floor through Fit, Fabric, Foundation
• Manage local marketing activations and build community engagement
• Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
• Maintain full access to all store systems; responsible for opening and closing procedures

Required Skills & Qualifications

• Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
• Proven track record of meeting or exceeding sales targets and KPIs
• Strong team management, coaching, and talent development skills
• Excellent communication, interpersonal, and organizational abilities
• Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
• Passion for fashion and a genuine interest in denim
• Flexible availability, including evenings, weekends, and holidays
• Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
• Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.

Product Manager

Compensation & Benefits

• Salary: $110,000 – $130,000 + Annual Bonus
• Medical, Dental, Vision Coverage
• 401(k) with Company Match

About the Opportunity

Sterling Engineering is partnering with a leading organization to hire a Product Manager who will drive innovation, profitability, and strategic growth across a diverse product portfolio.

This role is ideal for a data-driven, strategic thinker who thrives in retail manufacturing or industrial product environments and enjoys balancing high-level strategy with hands-on execution. You’ll play a key role in shaping product direction—not just responding to customer requests, but proactively identifying opportunities that impact the broader market.

What You’ll Do

Product Strategy & Portfolio Management

• Lead product innovation through competitive analysis, gap identification, and market insights
• Manage and optimize product portfolios, including SKU rationalization and lifecycle management
• Identify new product opportunities aligned with business goals and market demand
• Own product data and performance metrics to drive strategic decision-making
• Partner with Supply Chain and Manufacturing to refine product specs, cost structures, and procurement strategies

New Product Development

• Develop and execute product roadmaps focused on innovation and value creation
• Collaborate cross-functionally to ensure successful product launches and market adoption
• Support continuous improvement initiatives across multiple product lines

Pricing Strategy

• Analyze market trends and competitor pricing to ensure optimal positioning
• Implement pricing strategies that drive both revenue growth and margin expansion
• Conduct pricing analysis and experiments to evaluate demand and profitability

Channel & Go-to-Market Strategy (Place & Promotion)

• Define and optimize sales channels (distribution, e-commerce, dealer networks, etc.)
• Partner with Marketing to develop promotional strategies, campaigns, and product positioning
• Support merchandising, packaging, and product content strategies across channels
• Build and manage promotional calendars aligned with key sales events and market opportunities

What We’re Looking For

• 3–5+ years of Product Management experience with a focus on strategy, innovation, and analytics
• Experience in retail manufacturing, industrial, or durable goods environments
• Strong background in competitive analysis, pricing strategy, and portfolio management
• Proven ability to influence internal product strategy at scale, beyond individual customer requests
• B2B experience preferred
• Bachelor’s degree required (Master’s preferred)
• Excellent communication, leadership, and cross-functional collaboration skills
• Demonstrated career stability and long-term impact in prior roles