Jobs in Palatine, IL
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GSD is seeking a highly skilled and client-focused Solutions Architect to join our growing team in Hanover Park, IL. This role serves as a key technical leader, bridging sales, engineering, and project delivery to design and implement innovative IT solutions.
The ideal candidate is both strategic and hands-on—capable of translating business needs into scalable, secure, and well-documented technical solutions while supporting revenue growth and ensuring operational excellence.
Key Responsibilities
Pre-Sales & Sales Engineering
- Partner with sales leadership to conduct technical discovery and client needs assessments
- Design and present customized solutions across managed services, cloud, security, and infrastructure
- Lead technical discussions in client meetings, proposals, and demonstrations
- Develop scopes of work, including assumptions, constraints, and pricing inputs
- Support RFPs, RFIs, and technical evaluations
Solution Design & Architecture
- Assess client environments, infrastructure, workflows, and security posture
- Design scalable, secure, and cost-effective solutions aligned with MSP best practices
- Architect solutions across on-premises, cloud, hybrid, networking, security, and disaster recovery environments
- Validate solutions against client objectives, compliance requirements, and internal standards
Documentation & Knowledge Management
- Create clear, comprehensive technical documentation, including:
- Solution designs and architecture diagrams
- Statements of Work (SOWs) – technical sections
- Implementation plans and runbooks
- Configuration standards and assumptions
- Ensure all solutions are properly documented and transitioned to support teams
- Maintain documentation within internal systems for scalability and consistency
- Contribute to standard solution templates, service catalogs, and technical playbooks
Client Engagement & Advisory
- Serve as the primary technical advisor during discovery, implementation, and early lifecycle phases
- Communicate complex technical concepts to both technical and non-technical stakeholders
- Build and maintain strong client relationships
- Identify opportunities for optimization, standardization, and future enhancements
Continuous Improvement & Enablement
- Stay current on emerging technologies, cybersecurity trends, and vendor roadmaps
- Maintain and pursue relevant certifications
- Share knowledge and best practices across teams
- Assist in refining service offerings, onboarding processes, and delivery standards
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 10+ years of experience in IT engineering, solution architecture, or technical pre-sales within an MSP or IT services environment
- Proven experience coordinating or leading technical projects
Technical Expertise
- Microsoft 365 and Azure
- Networking and firewall technologies
- Cybersecurity principles and compliance frameworks
- Virtualization (VMware and/or Hyper-V)
- Backup, disaster recovery, and business continuity solutions
- Strong PBX/telephony experience
- Experience creating client-facing technical documentation and project deliverables
- Excellent communication, organization, and time-management skills
Preferred Certifications
- Microsoft Certified: Azure Solutions Architect
- AWS Certified Solutions Architect
Key Competencies
- Strong attention to detail and organizational skills
- Consultative, client-first mindset
- Ownership and accountability for technical solutions
- Collaborative and team-oriented approach
- Ability to manage multiple priorities in a fast-paced environment
- Professional, confident, and solution-driven demeanor
- Willingness to travel locally and perform onsite client assessments and site surveys
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Fully online and evening classes available
Low cost job training - healthcare, tech, business, and more
Make more money in just a few months
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Flexible payment options
Find top-rated training programs near you with Dreambound
The #1 platform to find career training
Fully online and evening classes available
Low cost job training - healthcare, tech, business, and more
Make more money in just a few months
Financial aid for those who qualify
Flexible payment options
Find top-rated training programs near you with Dreambound
The #1 platform to find career training
Fully online and evening classes available
Low cost job training - healthcare, tech, business, and more
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Financial aid for those who qualify
Flexible payment options
Find top-rated training programs near you with Dreambound
The #1 platform to find career training
Fully online and evening classes available
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Job Title: Territory Sales Representative
Location: Chicago, IL | Onsite / Field-Based
Employment Type: Temp to Hire / Direct Hire
Schedule: Full-Time
Compensation: $75,000–$85,000 base + commission + bonus
Company Overview:
A leader in quality, service, selection, and value, this award-winning company has over 40 years of experience crafting fine window furnishings. With global reach and products that exceed industry standards, they are recognized for socially responsible manufacturing and forestry practices working toward a sustainable future.
Job Summary:
The Territory Sales Representative is responsible for driving sales growth within an assigned territory by developing new business and maintaining existing customer relationships. This role focuses on building a strong sales pipeline, executing product and pricing initiatives, and delivering a high level of customer engagement. The ideal candidate is results-driven, self-motivated, and experienced in outside sales.
Key Responsibilities:
- Achieve sales targets and drive revenue growth within the assigned territory
- Build, manage, and maintain a sales pipeline using Salesforce
- Identify and open new customer accounts while expanding existing relationships
- Roll out new product offerings and pricing programs
- Maintain ongoing communication with customers regarding orders, pricing, and product updates
- Develop and maintain strong relationships with new and existing customers
- Manage time effectively between sales activities, reporting, and customer follow-up
- Travel within the territory and to other locations as needed
Qualifications
Required:
- Outside sales experience with strong closing skills
- Ability to work onsite in a showroom environment five days per week
- Valid driver’s license, reliable vehicle, and current auto insurance
- Strong time management and organizational skills
- Ability to work independently and within a team environment
- Strong analytical and business acumen
Preferred:
- Experience within the window coverings or related industry
Benefits:
- Commission and annual bonus opportunities
- Travel and mileage reimbursement
- Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability coverage
- Paid Time Off and Paid Holidays
- 401(k) with company match
- Health Savings Account
- Pet insurance
