Jobs in Orange Park Clay County, FL

The Manager, Service provides the vision, direction and support to ensure customer satisfaction while maintaining company profitability through defined empowerment and supervision of the Service Department and its team members. Ensure a safe working environment through partnership with General Manager and Director, Environmental Health & Safety to report such issues. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.

Principal Responsibilities And Duties:

• Manage the strategic direction of the branch Service Department, while providing leadership to all branch Service Team Members, to include the service department financial performance (P&L), training, safety, department processes, customer services & pricing, vendor products/systems and equipment awareness
• Lead safety meetings, ensure near miss reporting policy compliance and partner with the Safety Department to investigate safety incidents
• Coach and develop direct reports on employee relation issues, to manage customer orders and repairs, ensure proper job openings, quote completion, job changes, closing and invoicing
• Motivate the Service Department to perform at a high level and ensure accountability of them to include quality and efficiency
• Monitor & manage the selection, hiring, development, training and new hire procedures
• Manage the communication and relationships with customers by building trust and ensuring customer satisfaction through regular customer visits with an added focus on top 10 service accounts
• Practice positive customer conflict resolution strategies to mutually benefit the Company & Customer
• Serve as liaison between the Company, its customers, and manufacturers, in problem resolution while maintaining profitability
• Manage and maintain a fleet of road service and delivery vehicles for maximum performance and controlled expense
• Represent the Service Department's brand and gain additional Service revenue through support of Account Managers
• Provide fleet management support by managing expenses for external customers and the Company to ensure maximum profitability
• Manage department needs associated with maintaining supplies, uniforms, tooling needs, building maintenance, and equipment, within budgeted guidelines and as demands are presented
• Performs other duties as assigned

Minimum Qualifications:

• Knowledge of business and management principles
• Ability to develop direct reports through coaching and reinforcement (Hard Skills/Soft Skills)
• Mechanical aptitude and technical knowledge preferred
• Excellent verbal and written communication skills are required for this position
• Excellent intrapersonal, customer service, math, reading comprehension and problem solving skills
• Proficient with Microsoft Outlook, PowerPoint, Excel, and Word

Previous Experience/Education:

• Bachelor's Degree or equivalent experience preferred
• High School Diploma or G.E.D. required
• 2+ years working experience in forklift repair or related industry preferred
• Management or supervisory experience preferred

Physical Requirements:

• Standing, walking, lifting, twisting and bending on a frequent basis
• Ability to lift up to 40 pounds

Epsilon Systems is seeking a full time Outside Machinist III for the Ship Repair Sector located in Mayport, FL. Repairs, modifies or overhauls various types of equipment or systems. Sets up and operates portable machining tools or equipment with constant supervision.

Responsibilities:

• Reports directly to the Production Manager. Once assigned reports directly to the project Foreman in the performance of his/her responsibilities.
• Strictly adheres to corporate, federal, state and local safety regulations prior to setting up or operating any machinery.
• Insures that all Epsilon Systems Mission Readiness Group Personnel Protective Equipment (PPE) are worn and that all damaged PPE is discarded.
• Strictly adheres to safety, quality standards.
• Maintains good housekeeping practices; turning off machines when not in use, disposing of waste properly, sweeping the area, etc.
• Insures all tools listed on the \"Required Tools List\" are available for use within two weeks of your employment.
• Insures that all requirements of the Epsilon Systems Mission Readiness Group Quality Assurance Manual are followed when invoked by QA Workbook, Work Package (WP), Work Instructions (WI) and/or other guidance given by management.
• Notifies Foreman of any unsatisfactory condition(s) identified during the production operation (i.e.; repair, modification, etc.).
• Follows detailed repair procedures and instructions (e.g.; QA Workbooks, Work packages steps, RECs, CWPs, FWPs, TGIs etc.) required to complete the production operations.
• Performs as Team Member, cooperating with the efforts of other trades during an installation, modification or repair operations.
• Performs component and/or system troubleshooting to diagnose the problem and provide most cost effective recommendation for completing repairs.
• Performs and/or verifies mechanical alignments.
• Insures control and assumes responsibility for Level-1 material controls in accordance with Epsilon Systems Mission Readiness Group Instructions.
• Performs installation, repair, overhaul or modification in place or in shop to mechanical systems and components (e.g.; Valves, Actuators, Cylinders, Accumulators, Pumps, Launchers etc.).
• Assists with the performance of on-site field service for system grooms and checkouts, minor repairs and system configuration validation.
• Prepares and installs equipment or system alterations (e.g.; TEMPALTs, SHIPALTs, ORDALTs, etc.) IAW the directives (i.e.; instructions, drawings, MILSPECs, etc.).
• Assists in rigging when necessary.
• Other duties as assigned.

Requirements:

• High school diploma/equivalent/Apprenticeship Diploma/additional vocational courses or technical school graduate; and/or military and/or civilian experience with marine mechanical systems in a repair department or shipyard
• 5 years' experience.
• Has knowledge of the trade qualifications and performs as a level III Outside Machinist.
• Must be able to understand and perform the basic set up, alignment, and operation of various portable tools and hand tools used in the trade.
• Has working knowledge of shipboard mechanical systems (repair/installation practices, procedures, alignments and troubleshooting).
• Must have the ability to read, understand, interpret and work from blueprints, sketches and specifications.
• Must have experience in the disassembly, repair, installation, testing and inspection of ship machinery such as, but not limited to, propelling machinery, pumps, valves, launchers, discharge machinery, ventilation equipment, steering gear, evaporators, heaters, condensers, propulsion plants, torpedo tubes, shutter doors, antennae mast mechanical groups.
• Ability to use such precision measuring instruments as height gauges, depth gauges, calipers, verniers, lay-out tools, tachometers, thermometers, vibration indicators
• Possesses the ability to accurately record readings and measurements as well as complete documentation, repair, and testing of equipment.
• Must have knowledge of rigging equipment and be able to identify damaged and/or worn equipment. Must be able to lead rigging teams in medium to larger rigging tasks.
• Assists in rigging evolutions when necessary.
• Communicates effectively
• Works independently or in a group. Requires no supervision/oversight.
• Ability to do basic math, i.e. add, subtract, divide and multiply.
• Ability to read, write, speak, and comprehend English.
• Ability to obtain and maintain National Security Clearance Level Secret.
• Ability to obtain and maintain base access to assigned government/military/private installations.
• Ability to travel.
• Pursuant to the various government contractual requirements, all applicants must be a U.S. Citizen.

Preferred Qualifications:

• Current security clearance

ADA Notations:

• Requires walking, reaching, sitting and concentration in the presence of occasional noise.
• Able to move in narrow and restricted passageways, up/down steep and narrow ladders or stairways, and up and down antenna masts/yardarms (onboard ships).
• Able to lift, carry and move objects up to 50 lbs in weight.
• Must have manual and finger dexterity; able to grasp, manipulate, assemble small objects.
• Able to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
• Able to perceive and distinguish normal range of colors.
• May be required to wear personal protective equipment (PPE) including but not limited to: hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves and steel-toe boots.

Epsilon Systems Solutions, Inc. is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.