Jobs in Okemos Ingham County, MI

Job Description: Project Manager

Location: Onsite (Lansing, MI)

Contract

Job Overview

This Project Manager will be responsible for a multi-year modernization project, which will be highly complex, require extensive change and vendor management skills, and experience with Microsoft DevOps. This role works closely with DTMB Agency Services management and technical teams, Agency business stakeholders and teams, and the Office Retirement Services (ORS) EPMO Program team in the delivery of the project while meeting or exceeding customer expectations.

The Project Manager (PM) leads the modernization project team responsible for achieving the project objectives. The PM plans, manages, and communicates project activities ensuring the project is delivered according to the project scope, schedule, and budget as defined in the project charter. Adopting the ORS culture of collaboration across all teams will be integral to the success of this position and the project. ORS relies on Agile Scrum self-managed teams, which require a servant leader PM to be successful.

General responsibilities:

· Accountable for monitoring and communicating project progress by actively managing the cost, schedule, scope, resources, quality, and risks.

· Understands business and technical objectives of a project and works closely with Product Owners.

· Accountable and responsible for clear, timely, and accurate communications with stakeholders, particularly the Modernization Steering Team, project team members, program manager, and Agency/DTMB management, on the status of the project, using appropriate communication methods.

· Accountable for efficient and effective ongoing communication with the vendor throughout the project lifecycle.

· Responsible for providing leadership and fostering collaborative participation between the technical and business teams by obtaining consensus and gaining commitment. Advocates as necessary to ensure project success.

· Prepares reports for the Modernization Steering team regarding the status of the project and presents status of projects in regularly scheduled program steering meetings.

· Responsible for working with the project team members to develop and maintain key SUITE Project Management Methodology (PMM) deliverables throughout the project lifecycle.

· Responsible for actively evaluating the project to anticipate, identify, evaluate, and mitigate project risks and issues. Escalates risks and issues to Program team when needed.

· Responsible for ensuring the project adheres to the Change Management process (Change Requests) when the project deviates from the approved scope, schedule, or budget. This includes ensuring all Change Requests have appropriate approval before action is taken or information is updated.

· Responsible for creating project Corrective Action Plans (CAP) when necessary for projects in yellow or red status.

· Responsible for understanding the project benefits and the impact of change requests to the benefits business cases. Responsible for ensuring related project artifacts are updated accordingly.

· Responsible for project team adherence to IT governance activities.

· Responsible for understanding project interdependencies and ensuring appropriate and timely discussions and actions occur when a project change may have an impact.

· Responsible for completion of the project tailoring process to determine the PMM and SEM deliverables for the project.

· Responsible for reviewing and understanding vendor contracts to actively manage the vendor deliverables and adherence to the vendor deliverable approval procedure.

· Facilitates interactions among stakeholders by clarifying the expectations of all participants and ensuring all deliverables are assigned, reviewed, and completed.

Required Qualifications:

· 5+ years of experience managing projects with budgets greater than $20 million.

· 5+ years Agile Scrum experience (documented in resume).

· Past 5 years of experience must be as a Project Manager working on IT Projects.

· Documented experience managing an IT project in a large, complex enterprise-governed IT ecosystem.

· Passion for collaboration and working in a team environment.

· Experience working with other project managers to ensure technology integration between systems.

· Must be local to Lansing, Michigan area (within 1 hour). Work will be Tuesday and Wednesday in office. Monday, Thursday, and Friday can be remote (non-negotiable).

· Provide name and US telephone number of three professional references that can speak to IT project management experience.

· Address on Michigan driver’s license will be verified prior to interview.

Preferred Qualifications:

· 1+ years of Microsoft DevOps experience

· Previous state government experience highly desired

Title: Security Business Analyst

Location: Lansing, MI – Hybrid

Rate: $60/Hr

Note: This position is a contract on W2, and is NOT open to C2C.

Position Summary

Develops and implements risk policies, standards, and procedures (PSP) per applicable privacy and security framework to address audit gaps. Provides risk and compliance related support to the Security Accreditation Process Team and MDOC Information Security Officer (ISO) in best aligning policies/procedures with relevant Plan of Actions and Milestones (POAM). Reviews, analyzes and identifies opportunities and leads to

PSP to reduce policy burden on enterprise and increase the proper alignment across the agency. Properly manages potential policy changes and impacts, risk- based recommendations, and relevant resolution/mitigation plans. Facilitates cross-functional team meetings to best reach agreement on the most effective and sustainable PSP in various risk and compliance areas. Communicates and socializes Security policy and

risk management throughout the organization and gather feedback where appropriate. Manage the processes to streamline PSP.

Candidates must have 1-2+ years with each of the following:

• CJIS
• NIST
• FERPA
• Keylight
• FOIA
• System Security Plans
• Application Security Scanning
• Plan of Action Milestones (POAMs)

A bachelor’s degree is required.

Our Company

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had...

* Experience supervising or managing people

* History of delivering outstanding customer experiences

What you'll bring to the team...

* Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

* Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

* Serve as point of contact for onsite escalated client service concerns

* Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

* Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

* Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

* Lead daily huddles and communicate essential information to office associates

Your Expertise

* Prior experience working in customer service or similar role

* Strong organizational skills and ability to plan and manage day-to-day office operations

* Customer-centric mindset and strong communication skills

* Computer proficient with the ability to use MS Office

* Demonstrated ability to work independently with minimal supervision

* Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

* High school diploma / equivalent or higher

Why work for us

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

* Employee Assistance Program with Health Advocate.

* Wellbeing program, BetterYou, to help you build healthy habits.

* Neurodiversity and caregiver support available to you and your family.

* Various discounts on everyday items and services.

* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

* Click here to checkout all available benefits.

The Community You Will Join:

At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

Sponsored Job

#21757

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Deliver on our promise of Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer's Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
  • Execute assigned basic, promotional, and seasonal merchandising activities.
  • Perform Opening/Closing procedures.
  • Transport and make deposits to bank.
  • Assess store conditions and assign duties.
  • Organize and prioritize workflow through the use of the daily planner.
  • Recovery of merchandise.
  • Participate in mandatory freight process.
  • Perform regular and promotional price change activities.
  • Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.
  • Adhere to loss prevention standards and respond to any alarm calls as needed.
  • Communicate with Team Members on job functions, responsibilities and financial goals.
  • Operate cash register/computer supervising cash handling procedures.
  • Assist Team Members on appropriate application of policies and procedures.
  • Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
  • Operate Forklift and Baler.
  • Complete all documentation associated with any of the above job duties.
  • Obtain license or certifications as needed by the business.
• May be required to perform other duties as assigned.

Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.

Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members.

• Working environment is favorable, generally working inside with moderate noise.
• Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
• Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.
• Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
• Ability to work outdoors in adverse weather conditions.

• Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
• Ability to occasionally lift or reach merchandise overhead.
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Ability to move throughout the store for an entire shift.
• Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
• Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
• Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
• Ability to read, write, and count accurately to complete all documentation.
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
• Ability to process information / merchandise through the point-of-sale system.
• Ability to handle and be in contact with birds/poultry.
• Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
• Ability to successfully complete all required training.
• Ability to travel as required in support of district needs.
• Ability to drive or operate a vehicle for business needs.
• This position is non-sedentary.
• Ability to successfully complete training and certification for various business needs.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor.

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
• Close shift for that business day.
• Create a bank deposit for next day.

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Ability to work 3rd shift (overnights).
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.