Jobs in Norridge

6-12+ Month Contract Position

Location - Rosemont, IL / Remote (need to be available to be onsite 2-3 times a month)

Our client is looking to add a Sr. Scrum Master to their team that is a servant leader and coach for an agile team, who is responsible for optimizing the flow of stories and the value delivered by one or more pod/ scrum team.

Key responsibilities include coordinating and facilitating Scrum ceremonies, managing dependencies for the team, providing visibility into team delivery plans and progress, enabling continuous improvement within the team. The Scrum Master helps educate the team, ensuring that the agreed Agile process is being followed. They also help remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement.

Responsibilities:

• Ensure impediments are resolved quickly, the team follows their agreed-to team working agreements, and that there is a good relationship between the Product Owner(s) and the development team(s).

• Establish and ensure adherence to the Scrum framework and ceremonies, including Sprint Planning, Backlog Refinement, Daily Stand-up, Sprint Review and Sprint Retrospective.

• Help the team define team working agreements, like a Definition of Ready and Definition of Done, and enforces the agreements.

• Set up standard project metrics, product templates and processes and works with the team(s) to create the proper ceremonies and deliverables.

• Continuously strives towards more efficient and effective Scrum teams, resulting in higher and consistent velocities as well as better software quality.

• Clearly communicate with all stakeholders, including Product Owner and Team, manage risks and resolve impediments.

• Apply expert level knowledge of the software development life cycle to coach teams to flawless deployments to the production environment.

• Drive Scrum of Scrums to ensure dependencies are clearly understood and cross-team impediments are addressed.

• Understand the big picture as well as the details and complexities of technical and functional issues, driving them to resolution.

• Ensures the team has a healthy product and Sprint backlog (in collaboration with the PO).

Qualifications:

• 8 years of experience as Scrum Master and familiar with the adoption of Agile values, principles, framework, and practices.

• BA / BS in IT, statistics, computer science, mathematics, information management, business or a related field or equivalent experience.

• Microsoft Azure DevOps expertise.

• CSM, A-CSM, SAFe SM or CSP designation.

• Strong investigative, analytical skills.

• Interpersonal communication skills with the ability to work independently or as part of a team with both the Business and technology staff.

• Experience leading or participating in all Agile meetings including: sprint planning, sprint grooming, review, demo, stand-up, and retrospective sessions.

• Experience in all phases of product, software, and testing lifecycles.

• Clear and concise verbal and written communication skills.

• Curious, self-motivated, independent.

Preferred Qualifications:

• Extensive knowledge of several agile frameworks including SAFe and experience working in a SAFe environment

The anticipated hourly rate range for this position is ($65-70/hr). Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.

Thermal Care, part of the PiovanGroup, is a leading manufacturer of process cooling equipment and systems for applications worldwide. As an ISO 9001 certified manufacturer, Thermal Care provides heat transfer equipment for over 50 industries and specializes in meeting the specific needs of our customers by offering both standard and custom designed industrial process cooling solutions. Some of the industries served include plastics, laser, heat treating, food processing, machine tool, plating, anodizing, chemical, die casting, optical coating, and printing.

The Technical Support Specialist (HVAC) actively resolves the day-to-day technical needs of customers by managing problems and solutions. This position will report to the Director of Service and Aftermarket and is located in Niles, Illinois.

Duties and Responsibilities

• Respond to external and internal customers (primarily via phone)
• Understand customer concerns and resolve problematic issues in a professional manner
• Provide after-hours phone support
• Communicate with customers, engineering, sales, and service management
• Troubleshoot and provide suggestions to resolve electrical, mechanical, technical, or industry related issues
• Document events for future reference and create corrective action reports (CARs) as needed

Requirements

• Associate’s degree and/or five (5)+ years of direct work experience without formal education
• Minimum of three (3) years of process cooling experience preferred
• Knowledge of basic PLC ladder logic, AutoCAD drawings, system level controls, refrigerant equipment, pumps, tanks, and piping
• Ability to read and comprehend schematics, wiring diagrams, ladder logic, etc.
• Prior experience in customer service (either face-to-face or over the phone)
• Excellent verbal and written communication skills
• Must have strong interpersonal skills and provide high-quality customer service

PiovanGroup is a world leader in the development and production of systems for the automation of production processes for the storage, transport and treatment of polymers, plastic, and food powders. The Group is close to its customers, on a global basis, through continuous technical assistance and support from the design phase to the installation and start-up of the system.

Customers, People, Innovation. These are the pillars of our philosophy that have led us to grow in a path that began more than fifty years ago, pursuing our development objectives with honesty, integrity, and transparency.

PiovanGroup offers an outstanding compensation and benefits package including profit sharing, bonus plans, 401(k) with company match, medical insurance, dental, vision, life insurance, short- and long-term disability, health club reimbursement, tuition reimbursement, employee assistance, and employee referral bonus program.

PiovanGroup is an Equal Opportunity Employer (EOE) and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin or ancestry, physical or mental disability (except where physical or mental abilities are a bona fide occupational requirement), veteran status, marital status, familial status, sexual orientation, HIV-positive status, possession of the sickle cell trait, genetic characteristics, political views, and any other basis protected by federal, state or local laws.

Job Description

The Executive Director, Patient Services Great Midwest, is responsible for leading Quest Diagnostics’ Patient Services in the Region, a scope of 2100 employees and 300+ Patient Service Centers and 500+ In-Office Phlebotomist locations. The Executive Director will lead Patient Services strategy and execution driving customer & employee experience, operational excellence and profitable growth for the business.

The ideal candidate will have successfully demonstrated experience in driving transformational change across a dispersed geographic footprint in large customer-facing operations, leveraging tools and technology, metrics, analytics and a strong process-oriented approach.

This role is a key member on the senior leadership team for the GMW region and is critical in supporting profitable growth in partnership with the Commercial Sales organization.

This position directly reports to the Regional President and is based on-site at our Wood Dale, IL office. Region travel is required.

Pay Range: $230-$270,000 base salary + 30% AIP + LTI

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day1Medical,supplementalhealth,dental&visionforFTemployeeswhowork30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6Holidaysplus1"MyDay" off
• FinFit financial coaching and services
• 401(k)pre-taxand/orRothIRAwithcompanymatchupto5%after12monthsof service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• …andsomuch more!

Responsibilities

• Develop Patient Services strategy and execution plan for the business
• Deliver exceptional patient centric experience and superior customer service while driving profitable growth
• Partner with Commercial sales, Marketing and Regional leadership team on Patient Services priorities and strategic goals, including creating a customer-centric and high-performance oriented team
• Own profitability of Patient Services operations
• Drive operational excellence by optimizing operations - meet or exceed all metrics such as patient wait time, recollections, patient satisfaction, PSC and IOP cost and productivity, employee turnover, employee engagement and quality metrics, etc.
• Grow patient encounters with commercial
• Ensure adherence to regulatory, compliance, medical quality and safety (OSHA) guidelines.
• Ensure training standards are followed across the entire team, clients, commercial and other ad hoc team members.
• Hire, engage and develop leaders in the Patient Services function from supervisors to managers and Director with a strong focus on building a robust leadership pipeline
• Facilitate alignment with Logistics and other regional functions in support of streamlined operations and profitable growth
• Partner and align with the National Patient Services team in support of priorities and execution of initiatives
• Travel within region to ensure high-touch two-way dialogue with employees

Competencies

• Business and Financial Acumen
• Strategic Agility
• Customer Focus
• Drive for Results
• Creative Problem Solving
• Interpersonal Savvy
• Process Management
• Building Effective Teams
• Communication & Influencing skills
• Innovation
• Matrix management

Qualifications

• BA / BS degree required; advanced degree preferred
• 10+ years of professional experience in a leadership role in a customer service environment
• Experience in leading large customer-facing operations
• Clinical laboratory or Retail experience is a plus
• Health / patient care experience a plus
• Demonstrated success in overseeing a large, dispersed department or function, with direct impact on service metrics and financial results, experience in best-in-class service industries
• Experience leading change and business transformation
• Execution / results focus
• P&L / business acumen

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

CNC Supervisor

Elk Grove Village, IL

We are seeking a highly skilled Lead CNC Machinist to spearhead our machining team. In this pivotal role, you will balance technical expertise with leadership, overseeing the setup and operation of CNC centers while mentoring a team of machinists. From low-volume prototypes to high-volume production, you will ensure every part meets our rigorous quality and safety standards.

Primary Responsibilities

• Team Leadership: Lead and mentor a team of machinists in the setup, troubleshooting, and operation of CNC machine centers.
• Technical Operations: Perform Manual Data Input (MDI) programming and monitor parts throughout the entire machining process.
• Quality Control: Utilize manual gauges and instruments for precise inspections; interpret 2-D drawings and GD&T to ensure absolute accuracy.
• Operational Excellence: Participate in Lean manufacturing initiatives, Gemba walks, and daily activity tracking to optimize workflow.
• Collaboration: Work closely with team members to solve technical issues and collaborate with management on project estimation and quoting.
• Safety & Compliance: Maintain strict adherence to all company safety protocols and quality procedures.

Candidate Requirements

• Experience: 3–5 years of CNC Machinist/Operator experience plus 3–5 years of CNC Programming experience.
• Education: High School Diploma or GED required.
• Leadership: Proven ability to successfully lead and develop a team with varying skill levels.
• Technical Skills: Deep understanding of GD&T, 2-D drawing interpretation, and manual inspection tools.
• Soft Skills: High attention to detail, strong verbal/written communication, and the ability to manage confidential information.
• Physical Demands: Ability to stand/walk for extended periods and lift up to 50 lbs.
• Flexibility: Must be able to work in a fast-paced environment and work overtime as business needs require.

Work Environment

• Fast-paced production setting with exposure to moderate noise levels.
• Requires the use of standard PPE (gloves, safety glasses, etc.).
• A collaborative atmosphere focused on continuous improvement and Lean principles.

The Senior Procurement Analyst will support and execute data-driven sourcing strategies for consumable and expendable (C&E) materials, rotable and repair components for different business groups within the company. This role sits at the intersection of sourcing, analytics, and supply planning leveraging supplier data, forecasting outputs, and inventory planning concepts to inform sourcing decisions.

The ideal candidate has prior hands-on sourcing and contracts experience and is comfortable working with spend management software such as Coupa, SAP Ariba and Zycus, forecasting tools, and BI tools such as Domo, Power BI and Tableau, to support supplier strategy and sourcing decisions in a fast-paced environment.

What you will be responsible for:

• Own direct strategic sourcing for MRO materials and repair services, translating forecast demand and supply plans into multi-year sourcing strategies rather than transactional buying.
• Lead and support RFQs/RFPs, supplier negotiations, and award recommendations, ensuring alignment with cost targets, capacity constraints, quality requirements and contractual terms.
• Evaluate sourcing options using a Total Cost of Ownership (TCO) lens cost, lead time, MOQ, validity to support informed supplier selection decisions.
• Interpret outputs from internal forecasting tools and historical demand data to inform direct sourcing strategies, supplier capacity discussions and volume-based or long-term agreements.
• Demonstrate working knowledge of time-series concepts such as trend, seasonality, variability and forecast error.
• Apply a practical understanding of supply chain planning concepts safety stock, reorder point (ROP), lead time variability, and service levels - to evaluate sourcing options and understand their implications for cost, availability, and supplier strategy.
• Use SQL to extract and analyze spend, demand, pricing, lead time, and supplier performance data from ERP and planning systems.
• Use Python for data analysis, automation, and modeling related to pricing trends, demand variability, and sourcing scenarios.
• Develop and maintain BI dashboards (Power BI, Tableau, or similar) to track KPIs including cost savings, supplier OTD, contract coverage, pricing compliance and contract performance.
• Translate analytical insights into clear, actionable recommendations for sourcing and operations leadership.
• Monitor supplier performance against cost, quality, delivery, turnaround, and capacity commitments.
• Identify risks related to forecast volatility, long lead times, single-source suppliers, and constrained repair capacity.
• Support supplier performance reviews and continuous improvement initiatives.
• Work closely with Maintenance, Planning, Engineering, Quality, and Finance teams to align sourcing with operational and customer requirements.
• Assist with contract reviews, pricing agreements, and service-level terms informed by forecasted volumes.
• Ensure sourcing activities comply with FAA, EASA, AS9110, and internal quality standards.
• Maintain sourcing documentation to support audits and customer requirements.
• Adhere to ethical sourcing and procurement policies.

What you need to be successful in this role:

• Bachelor's degree in supply chain management, Business, Engineering, Data Analytics or related fields.
• 3-5 years of experience in strategic sourcing, procurement or supply chain roles.
• Prior hands-on sourcing experience is required (RFPs, supplier negotiations, supplier selection).
• Working knowledge of forecasting concepts and supply chain planning fundamentals (e.g. safety stock, ROP, EOQ, lead time variability and service levels).
• Experience using spend management software (Coupa, SAP Ariba, Zycus).
• Experience using or supporting demand planning/forecasting and inventory planning tools
• Experience using BI tools (Domo, Power BI, Tableau)
• Strong proficiency in SQL for data extraction and analysis.
• Working proficiency in Python for data analysis and automation.

Preferred:

• Master's degree preferred. Experience in aviation MRO, aerospace aftermarket, or similarly regulated environments.
• Familiarity with MRO ERP and Planning Systems (AMOS, Ramco, Trax, SAP, Oracle).
• Familiarity with FAA, EASA and AS9110 quality requirements.
• Professional certification (CPSM, CSCP, CIPS) a plus.

The rewards of your career at AAR go far beyond just your salary:

• Competitive salary and bonus package
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) retirement plan with company match
• Generous paid time off program
• Professional development and career advancement opportunities

Physical Demands/Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment. AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

Compensation:

The anticipated salary range for this position is $85,000 to $99,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. [In addition to base pay, this role is eligible for a bonus.] AAR offers a competitive benefits package, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan with employer match, paid time off and holiday pay, as well as opportunities for professional development and growth.

#LI-MA1 #LI-ONSITE

POSITION SUMMARY

The Lead Postal Affairs & Logistics role is responsible for leading the postal team in developing,

implementing, and managing the company’s postal processes to optimize efficiency, reduce postage and handling costs, and establish a competitive mail service operation for all company sites and its clients. This role will stay abreast of the latest technology and postal changes and become the in-house subject matter expert in this area. This individual will promote continuous improvement while working alongside team members, increasing the company’s expertise in postal affairs. This role will also oversee procurement functions developing vendor relationships securing competitive pricing for both production and postal needs.

ESSENTIAL JOB FUNCTIONS

POSTAL

• Research and propose cost-effective postal process improvement projects and postal saving

campaigns.

• Collaborate with department members to identify and implement process improvements and propose postal cost saving measures for internal and external clients

• Serve as the subject matter expert for UPS, FedEx, and USPS systems, postal processing software,

presorting, and foreign mail workflow.

• Lead department in integration of internal management information systems relating to

inventory and postal functions

• Act as subject matter expert on postal regulations and accountable for documenting and educating all affected departments

• Serve as main point of contact when negotiating service agreements / best pricing with vendors

and make recommendations to management

• Oversee postal promotions ensuring successful implementation and maintaining project plan

for each

• Train internal teams on postal processes and compliance, ensuring maximum efficiency and cost

savings.

• Oversee collection of postal metrics and mailing analyses

• Mentor and act as backup for all team functions

• Perform other duties as assigned

PROCUREMENT

• Oversee identification of prospective suppliers, negotiation of favorable pricing and

contract terms and creation supplier performance metrics and reporting.

• Oversee submission and management of orders with external suppliers, establishing reorder point and reorder quantity guidelines.

• Collaborate with team members and oversee communication and timeliness of order process

QUALIFICATIONS

EDUCATION

• Minimum Required: Bachelor’s degree in business, accounting, or related field.

EXPERIENCE:

• 5-7 years of related postal or procurement field experience.

• Proficient in Microsoft Office Suite of products and experience with mail processing

software.

KNOWLEDGE & SKILLS

• Excellent organizational, presentation, and communication skills, as well as attention to

detail.

• High integrity and ability to maintain confidentiality.

PHYSICAL EFFORT

• Required to perform basic functions typically employed in an office setting.

• Prolonged periods sitting at a desk and working on a computer.

WORK ENVIRONMENT

• Office Setting: Standard, climate-controlled office environment.

• Production Facility: Moderate noise level in shipping and production areas.

Company Description

EllisLudell, headquartered in Itasca, Illinois, has been a leader in the industrial laundry sector since 1898, offering cutting-edge equipment and solutions. Known for their expert engineering, they design advanced machinery such as Sideloader Washer/Extractor and WHISPERDRYer and provide innovative systems like the Uptime Intelligent Machine Management platform. Focused on sustainability, Ellis develops products that minimize water and energy consumption, reducing costs and environmental impact. With clients in industries such as healthcare, hospitality, and food processing, Ellis specializes in delivering customized solutions that enhance performance and efficiency. Their commitment to innovation and environmental stewardship solidifies their leadership in the industrial laundry industry.

Role Description

At EllisLudell, our Buyers don’t just place orders — they help keep production moving.

We design and manufacture engineered-to-order industrial laundry and water treatment systems used across North America. Every machine we build is different. Every project has a schedule. And every late part has the potential to delay customer shipments.

We’re looking for a mid-level Buyer who thrives in a fast-paced manufacturing environment and enjoys solving real problems — working directly with Engineering, Production, Customer Service, and suppliers to make sure materials arrive when they’re needed.

If you’ve ever found yourself chasing down a critical component so a build doesn’t stall… this might be the role for you.

What You'll Be Doing

• Issue purchase orders for mechanical, electrical, and fabricated components based on engineering BOMs and production schedules
• Monitor open orders and proactively follow up with suppliers to ensure on-time delivery
• Expedite late or critical materials to prevent production delays
• Communicate delivery risks or supply disruptions to internal stakeholders
• Collaborate with Engineering regarding design changes and part revisions
• Work with Production and Customer Service to align material availability with build schedules
• Participate in production meetings as needed
• Engage directly with shop floor personnel to identify and resolve material shortages
• Maintain purchasing data in ERP system
• Support vendor communication regarding order status, lead times, and pricing updates
• Identify opportunities to improve planning and reduce reactive expediting
• Participate in occasional supplier visits, particularly during onboarding or when addressing delivery/quality concerns

Qualifications

• 3+ years of purchasing experience in a manufacturing environment
• Experience working within an ERP system
• Strong organizational and time management skills
• Proficiency in Microsoft Excel
• Ability to manage multiple priorities in a deadline-driven environment
• Effective communication skills across departments and with suppliers

Preferred (But Not Required)

• Experience in engineered-to-order or custom equipment manufacturing
• Ability to read and interpret engineering drawings or BOMs
• Experience purchasing mechanical or electrical components
• Exposure to supplier performance management or vendor negotiation
• APICS certification or similar supply chain training

Compensation & Benefits

• Salary Range: $70,000 – $90,000 annually (based on experience)
• Health insurance
• 401(k)
• Paid time off
• Company holidays

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ShiftKey partners with Stride Health to allow healthcare professionals who use the ShiftKey App to access Stride's portable benefits platform for affordable healthcare options such as:

• Health
• Dental
• Vision
• Life Insurance

Role Requirements:

• A high school diploma or GED.
• A valid LPN license in the state of Illinois.

About the Role:

You know better than anyone that LPNs are essential members of a facility's medical team. Your role is to assist RNs and physicians in keeping patients comfortable and on the road to recovery. Here are a few things you might do:

• Chart and record the administration of medication and treatment.
• Patient observation.
• Perform specific procedures, such as reading and recording vital signs, measuring and recording weight and height, and running other diagnostic tests.
• Comfort and reassure apprehensive patients.

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Reporting into the EVP/COO Enesco, the Director of Logistics will lead and optimize operations by focusing on managing inbound and outbound logistics, ensuring efficiency and cost-effectiveness while maintaining high service levels. The ideal candidate will have extensive experience with brokerage services, contract negotiation, customs processes, and distribution center interactions.

Responsibilities:

• Oversee and optimize the flow of goods from suppliers to distribution centers and from distribution centers to retail locations.
• Ensure timely and accurate delivery of products, minimizing delays and disruptions.
• Leverage brokerage services to facilitate efficient transportation solutions.
• Evaluate and select appropriate service providers based on performance metrics.
• Negotiate contracts and freight rates with carriers and service providers.
• Monitor market trends to secure favorable terms and conditions.
• Ensure compliance with customs regulations and manage customs documentation.
• Collaborate with customs brokers to facilitate smooth cross-border shipments.
• Coordinate with distribution centers to ensure alignment with logistics strategies.
• Implement best practices for inventory management and order fulfillment.
• Oversee the order management process, ensuring accuracy and timeliness.
• Collaborate with sales and operations teams to forecast demand and manage inventory levels.
• Establish and maintain transloading and cross-docking initiatives to enhance logistics efficiency.
• Analyze and report on project performance, make adjustments as necessary.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field
• Minimum of seven (7) years of experience in logistics management within a retail/wholesale environment.
• Proven expertise in inbound and outbound logistics, brokerage services, and customs processes.
• Strong negotiation skills with a track record of managing freight rates and contracts.
• Experience with order management systems and processes.
• Familiarity with transloading and cross-docking projects.
• Excellent analytical, problem-solving, and communication skills.

Ad Populum Offers:

• Opportunity to shape the future of a growing company
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and supportive work environment

The salary on offer for this hybrid position will be $150,000.00 per year.

Ad Populum LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identify, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law.

ABOUT AD POPULUM: Ad Populum aligns corporate strategy and fosters growth across its diverse portfolio of legendary brands, including: NECA, the industry leader in pop culture action figures and collectibles, Rubies, the #1 costumes company in the world, Enesco, known for Department 56, a top purveyor of holiday décor, Kidrobot, a globally recognized, premier creator of limited edition art toys, plush and lifestyle accessories, WizKids, a top producer of miniatures and award winning table top games worldwide, JEI, the creators of American icons such as the Chia Pet and Clapper, ExKaliber, an esteemed collective of Amazon brands that ranks among the top 150 Amazon sellers globally, Graceland, Rock n Roll’s top destination and #1 music attraction in the world, Smiffys, a leading global innovator in fancy dress, Halloween and Carnival manufacturing since 1894, and Party City, the global leader in the celebrations industry helping tens of millions of people create unforgettable memories.

Comprised of three wholly-owned business subsidiaries, Enesco is a global leader in the gift, home décor, collectible and accessory industries. Well-known for its Enesco Gift and Department 56 operating businesses, Enesco specializes in designing, manufacturing, marketing, and distributing high-quality contemporary gifts, home accessories, and collectibles to celebrate every occasion and recipient. Enesco Gift and Department 56 customers include large department store chains, mass market channels, online third-party e-tailers, end-consumers, home décor boutiques, and specialty card and gift retailers in over 50 countries. Working with its own sales teams and global distributors, Enesco serves markets in the United States, Europe, Asia, the Americas, and Australia.

Vendor Account Manager

Location: Near Oak Brook, IL

Salary: $80,000 – $110,000

A well-established family-owned manufacturer of industrial water chillers and process cooling systems is seeking a Vendor Account Manager to support purchasing operations and supplier relationships. These chillers are used in advanced technology and industrial applications where reliable temperature control is critical.

This role plays a key part in ensuring the organization maintains strong vendor partnerships while keeping materials flowing to support manufacturing schedules. The Vendor Account Manager will work closely with engineering, operations, quality, and inventory teams to manage supplier performance, inventory planning, and purchasing strategy.

The ideal candidate is proactive, organized, and comfortable managing vendors, planning inventory, and coordinating cross-functionally in a manufacturing environment.

This position reports to the Director of Operations.

Key Responsibilities

Vendor Management

• Maintain professional communication with suppliers via phone and email while representing the company’s collaborative culture
• Organize annual meetings with key vendors to maintain strong relationships
• Coordinate discussions between vendors and engineering regarding new and existing components used in the company’s industrial water chiller systems
• Develop a working technical understanding of the parts you purchase and how they support chiller assemblies
• Present vendor scorecard feedback annually and collaborate on performance improvements
• Evaluate supplier performance to determine opportunities for alternative vendors based on quality, pricing, or reliability
• Work with engineering to approve new vendors and components when needed

Inventory & Purchasing Management

• Maintain appropriate inventory levels based on customer forecasts and vendor lead times
• Manage ERP data including safety stock levels and reorder points
• Purchase materials strategically to optimize price breaks, freight efficiency, and warehouse space
• Implement and manage vendor stocking agreements

Project Coordination

• Coordinate supplier-related project meetings
• Communicate project updates to internal teams and vendors
• Escalate schedule risks or delays to the Materials Manager when needed

Qualifications

• Experience in purchasing, supply chain, vendor management, or materials planning in a manufacturing environment
• Experience working with ERP/MRP systems
• Strong communication skills and ability to collaborate across engineering, operations, and suppliers
• Ability to manage multiple priorities with strong attention to detail
• Experience resolving supplier performance or supply chain issues
• Technical aptitude and comfort working with mechanical components or industrial equipment preferred