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ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.
Administer medications, treatments, and immunizations under the direction of providers.
Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care
Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals.
Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care.
Maintain patient confidentiality and adhere to organizational standards and ethical guidelines.
Educate patients and families based on assessed needs and discharge plans.
Promote evidence-based resources to optimize nursing practice and patient care.
Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel.
Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs.
Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
Ensure safety checklists/quality controls are completed as required.
Other duties as needed and assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
Must be comfortable operating in a collaborative, shared leadership environment.
Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire:
Acceptable Certifications:
Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)
Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)
Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing
Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.
Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.
Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)
Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).
Basic Life Support (BLS) certification required within 3 months of hire.
Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
Ability to work with diverse groups of people and in a collaborative, shared leadership environment.
Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Assesses, plans, and implements nursing care for patients of diverse ages while ensuring patient comfort.
Practices safe patient handling techniques and is proficient with aseptic techniques.
Continues to evaluate assigned patients and provides ongoing treatment.
Anticipates, identifies, and responds to educational and emotional needs of patients and families.
Guides and directs healthcare personnel (i.e. Patient Care Technicians) in caring for patients.
Maintains knowledge of equipment set-up, maintenance, and use (i.e., IV pumps, monitoring equipment, and drainage devices). Utilizes safeguards such as IV pump drug library and monitor alarms whenever available to maximize patient safety.
Initiates emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).
Utilizes hospital information system to process orders/data and retrieve patient information. Documents procedures in patient medical record. Maintains knowledge of documentation requirements needed for patients' records.
Cares for patients during Cardiac Cath Lab procedures which include, but are not limited to, coronary angiography, PTCA, stents, pediatric and adult heart catheterizations, peripheral PTA, EPS, Ablation, PPM, ICD, Valvuloplasty, and laser procedures
Maintains readiness of equipment in procedure rooms. Acquires supplies needed for procedures and passes to physician or assistant maintaining sterile technique. Assists in maintaining inventory control.
Transports patients to and from procedure rooms.
May apply manual pressure to puncture site to obtain hemostasis following procedure.
Serves in a charge/leadership role based on skill and unit needs. When assigned charge, makes patient assignments; triages patients; and problem solves with staff, physicians, patients, families, and ancillary departments.
Assists in quality control.
Takes assigned call as defined in unit specific policy manual.
Assists with patient care duties/tasks (i.e., emptying drainage devices, ambulating, and hygiene).
Assists with clerical duties (i.e., maintenance of chart, patient record, and answering phones and call lights).
Provides orientation/education for staff, students, and other hospital and community organizations as requested.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.
With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.ESSENTIAL FUNCTIONSKnows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration. Administer medications, treatments, and immunizations under the direction of providers. Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals. Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care. Maintain patient confidentiality and adhere to organizational standards and ethical guidelines. Educate patients and families based on assessed needs and discharge plans. Promote evidence-based resources to optimize nursing practice and patient care. Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel. Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs. Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). Ensure safety checklists/quality controls are completed as required. Other duties as needed and assigned by the manager. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.MINIMUM QUALIFICATIONS Must be comfortable operating in a collaborative, shared leadership environment. Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire:
Acceptable Certifications:
- Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)
- Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)
- Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing
- Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.
- Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.
- Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)
- Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Earn a $2,000 monthly stipend while you finish the last 9 months of your RN education.
MercyOne will reimburse your board and licensure fees.
Once you have your licensure, start your career with MercyOne (18-month retention requirement).
Working as a PRN Student Nurse Tech during the program is optional
Essential Key Job Responsibilities:
Delivers assigned patient care and treatment as delegated by an RN or LPN.
Performs or assists patients with activities including personal hygiene, bathing, ambulation, transporting, range of motion exercises, dressing/undressing, feeding, changing bandages, elimination needs, and emptying drainage devices.
Responds to patient calls and anticipates patient needs.
Assures patient safety and comfort through use of safe patient handling techniques, regular rounding, environmental maintenance, equipment maintenance, and other appropriate safety measures.
Calculates intake and output (excluding IVs). Measures vital signs.
Performs bedside blood glucose testing.
Makes entries to patient health records as consistent with scope of job duties and in compliance with company policy.
Initiates or assists with emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).
Performs post-mortem care.
Sets up equipment and supplies for procedures.
Prepares patients and rooms for procedures, admissions, and transfers.
Discharges patients from system.
Observes and reports information regarding any change in physical/mental condition, behavior, or status of the patient to the nurse.
Collects and labels specimens.
Sets up, operates, and maintains selected pieces of equipment.
Qualifications:
Currently enrolled in an accredited registered nursing program.
Must be 18 years of age.
Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire.
American Heart Association Basic Life Support (BLS) for Healthcare Providers certified within six (6) weeks of hire
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
ESSENTIAL FUNCTIONS:
· Acts as a problem solver as it relates to patient, family, physician issues according to protocol.
· Anticipates need for wearable defibrillators
· Anticipates potential symptomatic consequences of CIED evaluations and programming.
· Communicates with industry sales, clinical support and technical services representatives regarding CIED function, safety and battery longevity.
· Communicates with patient and family members regarding CIED lifesaving therapies including fielding patient’s and family’s questions regarding end-of-life matters related to CIED therapy.
· Facilitates home wellbeing checks by public services and recognizes the potential for discovering patient death on remote CIED follow-up
· Maintains practice standards in regard to Quality Improvement and OSHA.
· Operate required vehicle(s) in a safe manner to perform required duties of the position.
· Performs general and cardiac nursing care to patients. Administers prescribed medications and treatment in accordance with nursing standards.
· Performs in-person interrogation and any needed reprogramming on all cardiac implantable electronic device (CIED) models of pacemakers, ICDs and Implantable Loop Recorders (ILRs) and documents according to IHC protocols.
· Provides assistance to Electrophysiology (EP) provider in office, and facilitates office schedule.
· Provides guidance on peri-procedural, peri-surgical and MRI device management
· Provides patient and family education and documents in medical records.
· Reads and researches patient records, charts and Practice Manager System for other pertinent information. May dictate history and physical, consults and other professional related letters.
· Reviews and reports pertinent test(s) results, outside examination results and patient symptoms; scrutinize for needed follow-up; communicates to provider.
· Reviews CIED remote transmissions and completes documentation according to IHC protocol.
· Triages phone calls and significant device evaluation findings, gives carries out verbal and written orders according to standing orders or established protocols.
MARGINAL FUNCTIONS:
· All other duties as assigned.
· Attends required meetings and participates on committees as required
· Clinical resource for the Heart Rhythm Center’s Arrhythmia services Technicians.
· Monitors and maintains supplies on crash cart.
· Participates in professional development.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
· Three years of RN nursing experience required. Two years of critical care experience preferred or clinical cardiac equivalent experience required.
· Current licensure as R.N., state of Iowa or compact state.
· Valid Iowa Driver’s/Chauffeurs License required, must meet Mercy’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.
· Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
· Basic Life Support (BLS) for the Healthcare Provider certified or obtained by the end of the orientation period (approximately six (6) weeks). Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.
· ACLS within 6 months of hire
· Level I Cardiac Arrhythmia class completion within 6 months
· Level II 12 Lead EKG class completion within 1 year
· Level III Advanced 12 Lead EKG class within 18 months
· International Board of Heart Rhythm Examiners (IBHRE) Cardiac Device Remote Monitor Specialist (CDRMS) certification examination following 1 year following device training, prior to the end of the 3rd year of performing CIED in-office evaluations
· IBHRE Certified Cardiac Device Specialist (CCDS) certification encouraged following 3 years of CIED follow-up and successful completion of the CDRMS examination with a passing score
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
POSITION PURPOSE
The licensed Registered Nurse (RN) plans & provides professional nursing services & standards of practice in accordance with level of experience & education, state board of nursing & established policies & procedures. The RN integrates the art, science, leadership & knowledge of the nursing clinical practice through relationship-centered, compassionate, ethical & respectful direct / indirect healthcare services.
FUNCTIONAL ROLE
RN III – senior: Practice is guided by nursing process & policy / procedure / standards. Maintains focused area of expertise for care / program & / or provides interventions or knowledge within niche areas of care / program; Advances professional / shared governance, collaborates inter & intra-professionally, delegates to others to advance care, assumes an expanded role & increased responsibility; Able to lead a small team; Serve as a unit / service / program nursing practice mentor & identify learning need of others.
ESSENTIAL FUNCTIONS
1. Knows, understands, incorporates, and demonstrates the Trinity Health and MercyOne Mission, Vision, and Values in behaviors, practices, and decisions.
2. Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
3. Professional Nursing Practice: Acts independently & appropriately within license, scope of knowledge & experience in practice area. Supports safety by adhering to standards & acting as a champion role model. Accountable for personal learning & development by participating in knowledge, skill & competency enhancing activities.
4. Professional Nursing Process: Knows, understands, incorporates & demonstrates (document, teach, coordinate, advocate) standard elements of professional practice: Assess, Diagnose, Outcomes Identification / Solutions, Plan, Implement, Evaluate (ANA); Participates in the development of clinical standards that are collaborative, collegial & supported by current & relevant evidence-based practices, science, trends & data (clinical & administrative) & patient care (AONL).
5. Professional Leadership Practice: Inspires team to embrace the organization’s Mission, Values & Vision; Cultivates excellence by supporting growth & development of team; Advocates for continuous development with focus on mentoring & succession planning; Engages & fosters transpersonal teaching & learning in the context of the caring relationship; Embraces & encourages humanistic-altruistic values & behaviors; Advances nurses & others in the provision of quality-focused, patient-centered & relationship-based healthcare; Utilizes transformational leadership principles (Magnet); Leads team effectively through change, recognizing reach beyond nursing to include broader healthcare implications; Embraces ideas & cultural differences while managing complex or competing priorities; Enhances a culturally proficient work team through respect, dialogue & inclusion.
6. Professional Leadership Process: Provides leadership & retains accountability for delegation, choices, decisions & outcomes; Collaborates with key stakeholders & contributes to quality & improvement practices; Empowers staff to creatively problem-solve through the caring process (Caritas); Enhances an environment that prioritizes patient & colleague safety utilizing established & evidence-based practices, tools, methodologies; Drives effective patient, process, performance & stewardship / financial outcomes as measured by established metrics & trended data; Exhibits agility & willingness to take on new & additional responsibilities.
7. Environment of Care: Facilitates a healing environment, reverentially encouraging and supporting basic needs as sacred acts, sustaining human dignity; Practices in an environmentally safe, professional manner; Values & advocates for the patient’s cultural beliefs & faith; Monitors & initiates corrections or evidence-based practices; Promotes optimum physical & psychological behaviors; Influences effective, judicious & financially responsible use of resources (people, equipment, supplies, materials).
8. Colleague Experience & Well-being: Fosters a continuous learning & development environment; stimulates & adopts innovative practices; Cultivates caring by encouraging a work environment that is respectful of colleague well-being; Understands & embraces change through the active encouragement of innovation & provisioning teams with tools & resources necessary for successful transformation; Leads others through change process.
9. Compassion & Communication: Incorporates colleague well-being dimensions throughout the colleague experience as an essential component of leading nursing practices; Actively participates in building community by fostering trusting relationships; Visible and accessible to the team; Facilitates development of interpersonal relationships & use of effective & respectful written, verbal & nonverbal communications; Demonstrates authentic listening by forgiving & accepting positive & negative feelings; Encourages & models communication that respects diversity & divergent opinions; Employs communication strategies that shows the value of patient & family participation in care.
10. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
11. Other duties as needed and assigned by the manager.
12. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
LEADERSHIP COMPETENCIES
As a MercyOne Trinity Health Leader, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:
Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Core Values:
• Reverence: We honor the sacredness and dignity of every person.
• Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.
• Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
• Justice: We foster right relationships to promote the common good, including sustainability of Earth.
• Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
• Integrity: We are faithful to those we say we are.
MINIMUM QUALIFICATIONS
1. Graduation from an accredited school of nursing is required.
2. Bachelor of Science in Nursing (BSN) is preferred.
3. Current Iowa RN license, (current IL license if working in IL) required.
4. Basic Life Support (BLS) is required within three (3) months of hire.
5. Advanced Cardiac Life Support (ACLS) is required within three (3) months of hire.
6. Proof of completion of Mandatory Reporter for both Child and Dependent Adult Abuse training is required within six (6) months of hire.
7. Specialty practice certification is preferred..
8. Must be comfortable operating in a collaborative, shared leadership environment.
9. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
1. Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
2. Must be able to travel to the various MercyOne/Trinity Health sites as needed.
3. Must possess the ability to comply with MercyOne and Trinity Health policies and procedures.
Working Conditions: Describe the environment and fill in appropriate information (i.e., temperature, noise, chemicals, or hazardous materials/waste handled or present)
The most significant duties have been included in this description. Other duties may be assigned, as necessary. The facility reserves the right to modify this job description as needed to reflect the assigned responsibilities accurately.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Earn a $2,000 monthly stipend while you finish the last 9 months of your RN education.
MercyOne will reimburse your board and licensure fees.
Once you have your licensure, start your career with MercyOne (18-month retention requirement).
Working as a PRN Student Nurse Tech during the program is optional
Essential Key Job Responsibilities:
Delivers assigned patient care and treatment as delegated by an RN or LPN.
Performs or assists patients with activities including personal hygiene, bathing, ambulation, transporting, range of motion exercises, dressing/undressing, feeding, changing bandages, elimination needs, and emptying drainage devices.
Responds to patient calls and anticipates patient needs.
Assures patient safety and comfort through use of safe patient handling techniques, regular rounding, environmental maintenance, equipment maintenance, and other appropriate safety measures.
Calculates intake and output (excluding IVs). Measures vital signs.
Performs bedside blood glucose testing.
Makes entries to patient health records as consistent with scope of job duties and in compliance with company policy.
Initiates or assists with emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).
Performs post-mortem care.
Sets up equipment and supplies for procedures.
Prepares patients and rooms for procedures, admissions, and transfers.
Discharges patients from system.
Observes and reports information regarding any change in physical/mental condition, behavior, or status of the patient to the nurse.
Collects and labels specimens.
Sets up, operates, and maintains selected pieces of equipment.
Qualifications:
Currently enrolled in an accredited registered nursing program.
Must be 18 years of age.
Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire.
American Heart Association Basic Life Support (BLS) for Healthcare Providers certified within six (6) weeks of hire
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Position Summary
The Charge Nurse is a registered nurse who provides shift leadership to ensure safe, effective, efficient, and compassionate care for patients. This role blends clinical expertise with operational oversight—supporting staff, coordinating resources, and fostering collaboration across the care team to achieve excellent patient outcomes and maintain a positive work environment.
Key Responsibilities
Lead daily operations of the unit, including staffing, workflow coordination, and resource allocation based on patient acuity and unit needs.
Serve as the on‑shift clinical leader and primary liaison between nurses, physicians, and administrative teams.
Support onboarding, education, and development of staff and students.
Provide direct patient care, including assessment, planning, implementation, and evaluation of nursing interventions.
Ensure compliance with organizational policies, safety protocols, Joint Commission standards, and regulatory requirements.
Promote evidence‑based practice, quality improvement initiatives, and consistent documentation standards.
Conduct and/or oversee audits such as chart reviews, safety checks, incident follow-up, and nursing-sensitive quality indicators.
Lead daily huddles, interdisciplinary rounding, patient-family communication, and care conferences.
Partner with leadership on scheduling, hiring input, and HR-related matters.
Act as a resource and role model for clinical practice, teamwork, and use of the electronic medical record.
Facilitate smooth patient flow through admission, discharge, and transfer processes.
Function independently with sound judgment, guided by the Nurse Practice Act and organizational policies.
Minimum Qualifications
Associate Degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) preferred.
Minimum 12 months of RN experience required; 24 months preferred.
Current Iowa RN license (MercyOne Genesis: Iowa or Illinois RN license required at hire; secondary state license must be obtained within 12 months).
American Heart Association BLS and ACLS certifications required.
Completion of Mandatory Reporter—Child and/or Dependent Adult Abuse training within 3 months of hire.
Strong critical thinking, high-level language skills, and intermediate-to-advanced math proficiency.
Basic computer proficiency required.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.
With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.ESSENTIAL FUNCTIONSKnows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration. Administer medications, treatments, and immunizations under the direction of providers. Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals. Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care. Maintain patient confidentiality and adhere to organizational standards and ethical guidelines. Educate patients and families based on assessed needs and discharge plans. Promote evidence-based resources to optimize nursing practice and patient care. Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel. Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs. Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). Ensure safety checklists/quality controls are completed as required. Other duties as needed and assigned by the manager. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.MINIMUM QUALIFICATIONS Must be comfortable operating in a collaborative, shared leadership environment. Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire:
Acceptable Certifications:
- Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)
- Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)
- Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing
- Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.
- Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.
- Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)
- Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.
With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.
MercyOne Ruan Neurology Care
With MercyOne Ruan Neurology Care, you’ll be seen by experienced physicians and other medical specialists in an outpatient clinical setting to evaluate, diagnose and develop a treatment plan that is individually tailored to many different neurological disorders — diseases of the brain, spine and nerves. Using the latest research and technologies, and participating in numerous clinical research trials, we utilize the most advanced therapies to better serve you.
Want to learn more about MercyOne Ruan Neurology CareClick here: MercyOne Ruan Neurology Care | MercyOne
Join the MercyOne Family! We are looking to hire a Clinic RN for our MercyOne Ruan Neurology Care
Clinic
As a Clinic RN at MercyOne, you will provide patient care in outpatient settings and are responsible for delivering safe, effective, and evidence-based patient care through assessment, planning, implementation, and evaluation. They coordinate care provided by other clinical staff, support patient and family education, and ensure communication across healthcare teams. They are accountable for clinical standards and may operate with minimal supervision
Schedule:
- Full time 40 hours a week
- M-F 7a-4:30p
- No Weekends no Holidays
General Requirements:
- Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
- Plans, assesses, intervenes, and provides direct patient care using critical thinking and nursing processes (assessment, planning, implementation, evaluation).
- Performs comprehensive patient assessments (physical, psychosocial, nutritional, functional, safety, spiritual, cultural, educational). Makes nursing decisions based on patient status and care needs.
- Administers medications and treatments safely via multiple routes (oral, IM, SC, ID, IV, inhalation, topical, ocular, optic, sublingual, nasal) and documents accordingly.
- Performs nursing care, lab and diagnostic tests, specimen collection, phlebotomy, and limited radiology procedures following policies and universal precautions.
- Assists providers with patient care, phone/mail/fax communications, scheduling, consents, admissions, referrals, and outpatient procedures.
- Communicates and collaborates with physicians, staff, patients, families, and interdisciplinary team members regarding care plans and patient needs.
- Educates patients, families, and clinical staff on treatments, medications, test preparation, discharge, and health maintenance; documents education and evaluates understanding.
- Participates in staff meetings, committees, quality improvement, risk management, and performance improvement projects.
- Maintains documentation accuracy and completeness in EMR: assessments, vitals, symptoms, treatments, medications, education, charges, lab results, histories, and consults.
- Maintains and monitors supplies, equipment, medication stock, and office machines; follows maintenance and quality control protocols; reports malfunctions.
- Recognizes and responds appropriately to urgent/emergency patient needs and initiates emergency procedures.
- Other duties as needed and assigned by the manager.
- Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
Education:
- Must be comfortable operating in a collaborative, shared leadership environment.
- Active RN License in the state of Iowa; Licensure from other states may be required based on location. Compact State License acceptable where applicable.
- Basic Life Support (BLS) certification required within 3 months of hire.
- Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
- Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
- Ability to work with diverse groups of people in a collaborative, shared leadership environment.
- Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
- Completion of specialty classes or proof of other certifications required for some roles.
- Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.