Jobs in Niles Cook County Il Remote
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Medical Solutions is seeking an experienced Stepdown Unit Registered Nurse for an exciting Travel Nursing job in Wheeling, WV.
Shift: 3x12 hr flex Start Date: ASAP Duration: 13 weeksA facility in Wheeling, WV is seeking its next amazing RN (Registered Nurse) to work in Stepdown.
Minimum of one (1) year of recent clinical experience required.Nurses and allied healthcare professionals are in high demand nationwide, and our team of industry-leading, traveler-favorite recruiters can get you where you want to go — personally and professionally.
Wherever you may roam, travel healthcare helps you hone your skills and build an amazing resume.When you work with Medical Solutions, we've got your back 100% — starting with your co-captain and sidekick, your trusty recruiter.
In addition to providing the industry's best recruiters, we offer tons of high-paying jobs, clinical support, and incredible benefits, including:
A compensation package that reflects your goals!Your very own friendly, hardworking recruiter$1,000 unlimited referral bonus401(k) with company contributionPaid, private, pet-friendly housingLicensure/certification reimbursementTraveler discount programFree employee assistance program (EAP)Day-one medical, dental, and vision insurance24/7 customer careVoluntary insurance benefitsEqual employment opportunityAnd more! Requirements:ACLS, BLS Certification, NIHSSAbout Medical Solutions:Since 2001, Medical Solutions has made it our mission to provide " Service That Inspires" to our Travel Nurses, our Hospital Clients, and our internal employees.
As a result, we're considered one of the most respected brands in the healthcare staffing industry, with thousands of Hospital Clients nationwide and an extensive network of skilled clinicians.Travel Nurses can expect the best service in the industry with Recruiters who are invested in their professional and personal success.
This role is accountable for rapid, compliant problem resolution across sites while also driving longer-term capability building, standardization, and quality system maturity.
Manage people, projects, and priorities to address resource and operational challenges.
Direct and manage sites during FDA inspections and responses to observations.
Liaison with site operation management providing input and support to ensure Quality and Compliance requirements are being met.
Partners cross-functionally with manufacturing, engineering, regulatory, operations, corporate quality, to increase regulatory compliance.
Support Quality Systems related activities, analyze problems related to quality/regulatory information, and provide process structure and technical support in solving these problems.
Provide expertise, counsel and guidance to Quality leadership.
Manage the Quality data integrity for Medline products including but not limited to, sterile products, medical devices, pharmaceuticals, biologics, cosmetics, medical foods, and dietary supplements.
Job Description MAJOR RESPONSIBILITIES Lead personnel, activities, and resources for continuous Quality System improvement.
Motivate and engage the team and others around the operational excellence vision and ensure execution.
Advises leadership to ensure the QMS for assigned departments are in compliance as measured by FDA/ISO/internal audits.
Collaborate with cross-functional teams to deploy quality processes and systems.
Consult and provide guidance to business partners.
Partners with other applicable leaders to ensure a strategic approach to any regulatory audit and related responses.
Partners with other applicable leaders to ensure a strategic approach to any regulatory audit and related responses Prepare and deliver Customer presentations Oversee critical Quality systems projects and team that identify, lead and drive opportunities to improve quality systems and develop long-term strategies that support the success of the business.
Review and determine the application of various system compliance regulations.
Ensure compliance to global regulatory requirements with internal procedures.
Identify risk and compliance opportunities.
Train and coach personnel and cross-functional teams to deliver optimal results.
Management responsibilities include: Typically manages through multiple Managers Provide leadership and management to one or more major departments of an operating unit or to a department that has systemwide accountability Strategic, tactical and operational planning (12 + months) for the function or department Direct budgetary responsibility for one or more departments, functions or major projects/programs Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies MINIMUM JOB REQUIREMENTS Education Bachelor’s degree in technical or scientific discipline Work Experience Knowledge of Food and Drug Administration (FDA), Quality System Regulations (QSR) and International Organization of Standardization (ISO).
Proficiency in Microsoft Suite.
Position requires travel up to 20% of the time for business purposes (within state and out of state).
Knowledge / Skills / Abilities Job Title: Sr Dir Quality Systems Job Code: 62398 MINIMUM JOB REQUIREMENTS Experience leading people and cross functional teams through quality change and continuous improvement.
Experience hosting FDA/ISO GMP inspections and regulatory meetings.
Experience writing, reviewing, and managing FDA responses Experience with quality systems development and implementation.
Experience with Medical Device Design Controls, CE technical File Requirements, and 510K submissions.
Experience in the Medical Device, Pharmaceutical industry, cosmetic, combination product industry.
Experience hosting FDA/ISO GMP inspections.
Proficiency in analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Demonstrated ability to control and coordinate team priorities, concurrent projects, competing priorities and critical deadlines.
Position requires travel up to 25% of the time for business purposes (within state, out of state and/or internationally).
PREFERRED JOB REQUIREMENTS Work Experience 8 years or more of managerial experience preferred.
10 years or more of related experience in Medical Device, Pharmaceutical, Food, Cosmetic, or Personal Products industries preferred.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $203,000.00
- $305,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
**THIS IS AN ONSITE ROLE MONDAY – FRIDAY
** The Benefits Manager-Accommodations is responsible for leading and managing the operations, policies, and activities related to non-occupational injury and disability employee accommodations.
This role ensures compliance with regulatory requirements and internal policies while delivering compassionate, efficient, and expert support to employees and stakeholders across the organization.
Job Description MAJOR RESPONSIBILITIES Program Leadership & Strategy Oversee the accommodations program, ensuring alignment with company values and legal standards.
Develop and implement policies, procedures, and communications that support a consistent and complaint accommodations process.
Lead cross-functional initiatives to improve operation efficiency and employee experience.
Case Management & Compliance Lead the team that owns the administration of the accommodations policies broadly across the Company.
Independently plan and conduct work, make decisions and recommendations within the scope of authority.
Keep Benefits Director informed and bring complete or sensitive issues or problems forward for guidance or resolution.
Manage accommodation requests through the interactive process, providing timely and comprehensive recommendations.
Ensure compliance with ADA, FMLA, and other relevant state and federal laws and regulations.
Maintain accurate and confidential documentation of cases and outcomes.
Demonstrate understanding in return-to-work strategies and accommodation related expertise, to include: accommodation related regulatory (federal/state/local) laws and requirement, workforce policies, ADA, FMLA, Workers' Compensation, and ergonomics.
Stakeholder Engagement Serve as a subject matter expert and consultant to employees, managers, HR partners, and legal teams.
Educate and coach people-leaders and HR partners, on accommodations procedures and best practices.
Collaborate with internal stakeholders to implement job modifications and coordinate support services.
Training & Development Design and deliver training programs to increase awareness and understanding of accommodations processes.
Stay current on legal developments and industry best practices to drive program enhancements.
Identify and seek training and development for direct reports to ensure compliance with ADA, FMLA, and other relevant state and federal laws and regulations and career growth.
Data & Reporting Monitor program metrics and trends to identify opportunities for improvement.
Manage workflow to meet internal SLAs.
Ensure accurate recordkeeping and reporting in accordance with company policies and legal requirements.
MINIMUM JOB REQUIREMENTS Education Bachelor’s Degree.
Work Experience At least 5 years of accommodations experience to include acting as subject matter expert.
Experience applying regulatory and legislative knowledge of ADA and other federal, state, and local compliance requirements.
Experience managing people, providing work direction, and developing a high performing team.
Knowledge / Skills / Abilities Proven ability to manage complete cases with discretion and empathy.
Excellent communication, problem-solving, and stakeholder management skills.
Project management experience with emphasis on process redesign.
Experience working with HRIS systems and maintaining confidential data.
Intermediate level skill in Microsoft Word (for example, inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Advanced level skill in Microsoft Excel (for example, using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
PREFERRED JOB REQUIREMENTS Certification / Licensure ADA Coordinator Training Certification Program (ACTCP) Certified ADA Administrator (HR Certifications) Knowledge / Skills / Abilities Workday and ZenDesk experience Bilingual/Spanish Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Hema, at (63 Title: Payroll Specialist Location: On-site at Northbrook, IL Duration: 5 Months Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered Qualifications: The client is seeking a detail-oriented and organized Payroll Specialist to join their team.
In this role, you will be responsible for ensuring the accurate and timely processing of payroll for all employees, while maintaining a high level of confidentiality and compliance.
The ideal candidate will have a strong background in payroll administration, exceptional attention to detail, and the ability to handle a variety of payroll-related tasks effectively.
Responsibilities: Timesheet Review: Verify the accuracy of employee timesheets and ensure all hours worked are properly documented and accounted for.
Data Entry: Enter payroll data into databases and spreadsheets with high accuracy, ensuring all employee information, hours worked, and compensation details are correctly captured.
Direct Deposit Management: Handle employee direct deposit requests, update banking information, and ensure timely processing of deposits.
Check Processing: Process paper checks for distribution and ensure proper documentation and signatures are acquired before disbursement.
Payroll Adjustments: Make pay adjustments for raises, bonuses, commissions, and any other changes to employee compensation, ensuring all calculations are accurate.
Wage Garnishments: Process and track wage garnishments according to legal requirements and ensure timely deductions.
Compliance and Recordkeeping: Maintain accurate and up-to-date records of all payroll-related transactions, including tax withholdings, garnishments, and employee benefits.
Reporting: Prepare and generate payroll reports, as needed, for internal departments and management, ensuring accurate reporting for accounting and financial audits.
Payroll Inquiries: Address and resolve employee inquiries related to payroll, deductions, and payment discrepancies, providing exceptional customer service.
Confidentiality: Maintain the highest level of confidentiality with employee payroll information and ensure compliance with relevant payroll regulations.
Qualifications: Associate's or Bachelor's degree in Accounting, Business Administration, or a related field preferred.
Must have payroll experience Proven experience in payroll processing, with strong knowledge of payroll systems and software.
Familiarity with wage garnishments, tax deductions, and other payroll-related regulations.
Strong attention to detail and the ability to work accurately under tight deadlines.
Ability to handle confidential information with professionalism and discretion.
Excellent organizational and time management skills.
Strong communication skills with the ability to interact professionally with employees and management.
Proficiency in Microsoft Office, particularly Excel, and experience with payroll software systems.
Knowledge of federal, state, and local payroll tax laws and compliance regulations.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Microsoft Office, payroll
The role focuses on supporting, stabilizing, and enhancing automation and AI-driven processes in production environments.
You will work closely with development, business, and infrastructure teams to ensure high availability, reliability, and continuous improvement of automation solutions.
Job Description Experience: 3–5 Years Daily Responsibilities: RPA & Agentic AI Support (Primary Focus) Provide L2/L3 production support for UiPath bots and Agentic AI-driven workflows Support Document Understanding pipelines (classification, extraction, validation issues) Monitor bot and agent execution, identify failures, and perform root cause analysis (RCA) Troubleshoot queue failures, bot breakdowns, credential issues, and orchestration failures Assist in maintaining AI decision flows, agent handoffs, and execution consistency Development & Enhancement Design and enhance automation workflows with robust exception handling and retry mechanisms Support end-to-end automation lifecycle (development, testing, deployment, production support) Implement improvements to increase bot/agent efficiency and reduce failure rates UiPath Platform Expertise Work extensively with: UiPath Orchestrator (Queues, Jobs, Triggers, Assets, Logs) Unattended bots (primary), with exposure to attended bots Debug and optimize automation workflows and production issues Support integrations with enterprise systems (e.g., SAP, AS400, web applications) Production Monitoring & Incident Management Monitor automation processes and ensure SLA compliance Handle incident management, problem management, and change requests Review logs, identify patterns, and implement preventive fixes Enhance alerting and monitoring mechanisms for proactive issue resolution Collaborate with Business Analysts, Developers, and Infra teams Participate in release planning and production deployment activities Maintain runbooks, SOPs, and knowledge base documentation Ensure adherence to governance and automation standards Basic Qualifications / Requirements 3–5 years of experience in RPA development and production support Strong hands-on experience with: UiPath (Orchestrator, workflows, debugging) UiPath Document Understanding Exposure to Agentic AI / AI-driven automation concepts Experience supporting production environments (incident, problem, change management) Knowledge of: SQL and relational databases API integrations and data handling Experience with SAP / AS400 integrations is a plus Familiarity with programming/scripting (VB.NET, Python, or similar) Strong analytical and troubleshooting skills Preferred / Nice-to-Have Skills Exposure to Microsoft ecosystem: Azure services Power BI / Power Platform Copilot / AI services Experience with: Azure Kubernetes Service (AKS) or containerized environments DevOps pipelines (CI/CD, release management) Knowledge of Enterprise Monitoring & Observability: Application Insights Azure Monitor Logging frameworks and alerting systems Understanding of: Agent frameworks and AI orchestration architectures Data platforms (e.g., Cosmos DB, ADLS, Fabric) Key Competencies Strong troubleshooting and debugging mindset Ability to work in Agile/Scrum environments Effective communication with technical and business teams Proactive approach to monitoring and issue prevention Ability to correlate technical failures with business impact Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
In this role, you will work directly with clients who have requested information about life insurance and financial protection programs.
You’ll be trained to guide clients through their options and help them secure the right coverage for their needs.
This is a performance-based opportunity with strong income potential, ongoing training, and a clear path to leadership.
Remote working/work at home options are available for this role.
Accounting Manager - Fresno, CA
The Company:
An exciting opportunity in the Fresno area for Accounting professionals! A truly authentic independent insurance agency is looking to add an Accounting Manager. This firm is known for its approach to rewarding its employees with growth initiatives and continuous educational training sessions. Join an agency that puts clients and employees first.
The Benefits and Compensation:
- Annual salary ranging from $80,000 - $120,000, depending on experience
- The agency provides 100% benefits coverage, including medical, dental, and vision insurance
- Monday - Friday
- Flexible Schedule - Hybrid
- 401(k) plan with company matching contributions
- Paid time off and paid company holidays
The Preferred Qualifications:
- 8+ years of Accounting experience
- Accounting experience in an insurance brokerage is essential
- Bachelor's degree in Accounting, Finance, Business, or a related field.
- Proficient with AMS 360, Microsoft Office/Excel, accounting software, and agency management systems, etc.
- Extensive knowledge of Generally Accepted Accounting Principles (GAAP) and financial reporting.
- Demonstrated strong attention to detail, effective communication, and proven leadership
The Key Responsibilities:
- Foster continuous growth and improvement while overseeing accounting department operations.
- Proactively conducting regular audits to uphold compliance with statutory laws and financial regulations, contributing to the agency's stability and sustained growth.
- Oversee all accounts payable and receivable
- Generate comprehensive reports for management, offering key insights to drive strategic decision-making.
- Responsible for training and leading an Accounting team!
Apply Today!
Why Insurance Relief™?
As a businessperson in the insurance industry, it is an advantage to partner with a staffing expert and ally who understands your unique skills and needs. With vast experience in the insurance arena, Insurance Relief™ works with brokers, carriers, and third-party administrators to locate and place the best people for positions ranging from entry-level to senior management. We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities.
Insurance Relief™ provides ample opportunities for you to put your skills to work so if this position is not quite the fit for you please give us a call to hear about all of the other opportunities we have available.
Remote working/work at home options are available for this role.
Company Description
SupplyKick is a leading 3P seller and full-service agency specializing in growing brands on Amazon and other e-commerce platforms. Since 2013, SupplyKick has sold over $200M on Amazon with an average 99% lifetime seller feedback and a 96% partner retention rate. As a verified Amazon Ads partner and Buy with Prime partner, we deliver expertise across marketing, advertising, creative services, logistics, inventory management, and brand management. Our partners benefit from an average 60% increase in conversion rates, demonstrating our commitment to driving success. Visit to explore our partner success stories and services.
Role Description
This is a full-time remote role for an Amazon Brand Manager. The Amazon Brand Manager will oversee and execute strategies to grow and optimize brands on Amazon. Daily responsibilities include developing marketing plans, managing ad campaigns, analyzing campaign data, optimizing listings, handling inventory management, and ensuring brand representation aligns with partner goals. The role requires constant collaboration with internal teams and direct communication with partners to ensure sustained growth and improved performance.
Qualifications
- Experience in Amazon Brand Management, e-commerce strategy, and familiarity with Amazon Seller Central
- Proficiency in marketing and advertising, including digital marketing, PPC campaigns, and Amazon Ads
- Strong analytical skills and familiarity with performance metrics for data-driven optimization
- Proven abilities in content creation, product listings optimization, and customer-focused messaging
- Excellent verbal and written communication, including partner management and internal team collaboration
- Adaptability to changing e-commerce trends and ability to implement innovative solutions
- Proven track record of managing multiple projects effectively and meeting deadlines
- Bachelor’s degree in Marketing, Business, Communications, or a related field is preferred
- Previous experience in logistics or inventory management is a plus
Remote working/work at home options are available for this role.
Job Title: Manager of Accounts Payable
Location: New Haven, CT (Hybrid)
Duration: Fulltime
("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”)
A reasonable, good faith estimate of the minimum and maximum for this position is $90K/year to $110K/year with benefits
Job Description:
Job Summary:
The Accounts Payable Manager oversees the daily operations of the accounts payable function, ensuring timely and accurate processing of invoices, payments, and expense reimbursements, while maintaining a strong business partnering relationship with Procurement and other areas within the company ports. This role is responsible for maintaining strong internal controls, managing vendor relationships, and leading a team of AP analysts and AP specialists to support the companys financial operations. It also oversees the annual AP-related IRS tax reporting, Connecticut Sales tax reporting, and quarterly and year-end AP accrual reporting, as well as any special projects.
The ideal candidate will bring strong technical expertise, including hands-on experience designing, building, and monitoring key performance indicators (KPIs) and operational metrics to support data-driven decision-making.
Core Responsibilities
- Manage the end-to-end accounts payable process, including invoice processing, payment runs, and expense reimbursements andmakes recommendations on hiring, performance appraisals, and all related employment issues.
- Supervise and mentor AP staff, providing training, performance feedback, and development opportunities.
- Developing, implementing, and maintaining systems, procedures and internal controls (AP-related) to ensure adherence to companypolicies, accounting standards, and regulatory requirements and drivingprocess improvements through effective use of systems.
- Design, track, and analyze AP-related KPIs and operational metrics, using data-driven insights to enhance process accuracy, efficiency, and control performance.
- Maintain accurate records and documentation for all AP transactions.
- Monitor aging reports and ensure timely payments to vendors.
- Interact regularly with upper management, other internal customer departments, and external customers to identify and integrate solutions that meet the company's goals both financially and operationally.
- Interact with the Procurement department and external vendors as needed to resolve unusual costing or receipt problems.
- Oversee IRS (1099 & 1042) and Connecticut sales tax reporting.
- Oversee quarterly and year-end AP accrual reporting and performing account reconciliations, resolving discrepancies.
- Assist with audits and provide necessary documentation.
- Research and respond to inquiries from K of C staff and vendors; resolves issues.
Skill Qualifications
Required:
- Strong knowledge of accounting principles and AP best practices
- Supervisory skills or ability
- Experience in a high-volume, multi-entity environment
- Excellent organizational, analytical, and problem-solving skills
- Strong technical and analytical skills with demonstrated experience building, monitoring, and interpreting KPIs and operational metrics
- Ability to manage multiple priorities and meet deadlines
- Customerserviceoriented with strong oral, listening, and written communication and interpersonal skills
- Experience with federal and state tax forms
- Attention to detail
- Sound judgment
Systems/Technical Knowledge:
- Exposure to large-scale enterprise, financial systems (e.g. SAP)
- Microsoft Office, including Word, Excel and PowerPoint
Education and Experience Qualifications
Required:
- BS in Accounting
- 5-7 years of experience, preferably in Accounts Payable, with at least 2 years in a supervisory or managerial role.
- Familiarity with automated AP tools and workflow systems.
- CPA or CMA certification preferred
Remote working/work at home options are available for this role.
About this Position:
Job Title: Product/Program Lead
Primary objectives include:
- Ensuring successful adoption of the Worker Interface by county and human services staff.
- Preparing documentation and training materials to support education and adoption of the Worker Interface program staff and the pilot county and human services staff.
- Ensuring workflows reflect client's program policy, operational realities, and program directives.
- Incorporating human-centered design principles and family voice consistent with Whole Family Approach.
- Reducing implementation risk and ensuring the Worker Interface is fit for purpose through early stakeholder engagement and iterative feedback.
Deliverables:
Deliverable 1: Identify, engage, and build relationships:
- Aligning the local agencies to the project goals and objectives.
- Consistent and clear outreach and coordination with agency leadership and frontline staff.
- Lead the onboarding of pilot agencies to the project.
- Building and communicating clear plans, schedules, designs, success outcomes and readiness goals.
- Engaging directly and indirectly with the workers that will utilize the Worker Interface to facilitate confidence and success in the pilot.
- Establish norms and guidelines for pilot agency engagement and participation criteria.
Deliverable 2: Participate fully in the project team designing, building and deploying the Worker Interface.
- Participation requires adopting the internal meeting schedule, following established program procedures and leading local agency project meetings.
- Responsible for providing structured user feedback on potential development.
Deliverable 3: Drive the documentation and prioritization of the requirements for the Worker Interface by:
- Conducting interviews, workshops, and/or surveys with the local agencies participating in the pilot.
- Representing the needs and requirements of the workers in all internal project meetings and through consistent documentation.
- Building and facilitating clear communication channels and feedback loops between the local agencies and the project team.
- Adhering to human services program and policy directives, specifically around SNAP and the cash and food benefits programs.
- Building and documenting user stories, bugs, and issues to further define the requirements of the Worker Interface.
- Helping to identify, flag, resolve and document program-driven constraints, policy requirements, and compliance considerations.
- Identifying and documenting operational and program needs at the local agency level into actionable requirements and backlog enhancements.
- Incorporating User Experience Research conducted by UX teams into design recommendations and user stories.
Product or Program Lead:
- Expert in agile design and build principles.
- Able to operate in a hybrid framework, facilitating and engaging with internal teams and the local agency teams with ease.
- Can articulate and define future vision and strategy for the Worker Interface with confidence.
"No phone calls please."
"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status."
Remote working/work at home options are available for this role.