Jobs in Newington Virginia

Great American Restaurants is seeking an experienced Director of Construction Development to join our growing construction team. This on-site role is based out of our support center office in Fairfax, Virginia, with frequent on-site work expected at all new and existing locations. Established in 1974, Great American Restaurants operates thirteen high-volume, upper casual restaurants, an upscale dining location, three artisan bakeries, and a fast-casual BBQ joint in Northern Virginia and Maryland.

With several new locations in progress and more in the works, this new role will contribute to all aspects of the construction and development process, with a strong focus on design and planning.

Key Responsibilities

• Collaborate with architects, engineers, kitchen designers, general contractors, vendors, and internal stakeholders to deliver ground-up builds and major remodels on time and within budget.
• Apply strong technical expertise in construction processes and building design, working with architects, engineers, and trades to build complex, high-quality restaurant environments.
• Review and validate architectural and MEP plans. Identify and address issues prior to mobilization.
• Implement permitting strategy with authorities having jurisdiction (AHJs).
• Partner with internal construction and operations teams to execute facility improvement projects efficiently and effectively.

Minimum Requirements

• Bachelor’s degree in Architecture, Engineering, Construction Management, or related field
• 5+ years of progressively responsible construction project management (hospitality projects preferred)
• Experience managing $10M+ projects
• Knowledge and understanding of restaurant construction processes, food service equipment, facilities management, mechanical systems and procedures, building and health codes, and other applicable regulatory requirements

Why You’ll Love Working Here

• Competitive base salary
• 3 weeks Paid Time Off (PTO) to start plus 6 additional holidays
• Medical, Dental, Vision, Long-Term Disability and Life Insurance
• 401(k) with generous employer match
• Monthly dining card
• Gym and educational reimbursement

Position Title: Customer Service Representative

Reports To: Supervisor, Customer Service

Status: Full-time, Regular position

Category: Customer Service/Support

Location Name: CroppMetcalfe - Fairfax (Service Experts)

Location Address: 8421 Hilltop Rd, Fairfax, VA 22031

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Position Summary:

The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center.

What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

• Competitive Pay, including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• Medical /Dental /Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance, for you and options you can elect for your family
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

Key Responsibilities:

• Answers incoming phone calls from customers and assists call or routes call to appropriate person
• Maintains good customer relations and ensures that all calls meet Service Experts’ standards
• Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions)
• Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues
• Maintains customer records by updating account information
• Accurately dispositions calls in call monitoring software
• Adheres to CPI compliance regulations when taking payments over the phone
• Updates capacity planner whenever calls or booked, rescheduled or cancelled
• Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response
• Communicates with customers on the status of service calls
• Assists with dispatching as needed
• Continually maintains working knowledge of all company products, services, and promotions
• Working with dispatch to improve accuracy in scheduling and speed of response
• Reliable attendance and on-time job performance
• Performs similar/other duties as needed or assigned

Qualifications:

• High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment
• Experience or training the use of computers and related systems in an administrative office environment
• Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
• Excellent customer-service, communication, and interpersonal skills
• Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns
• Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population.
• Ability to work effectively in both a team and an independent environment
• Ability to make decisions based on established guidelines and procedures
• Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence
• Effective organizational and time-management skills. Must be able to prioritize work based on service demands
• An understanding and knowledge of the HVAC/Refrigeration Industry is an asset

NoeCee Global Inc. is growing, and we’re looking for motivated individuals to join our marketing and sales team! If you’re an energetic, goal-driven person looking to develop professionally and grow into leadership, this is the opportunity for you.

As a Marketing and Sales Representative, you’ll gain hands-on experience in marketing, sales, and leadership. We provide full training, and you’ll work directly with customers, represent client brands, and contribute to team growth. This role is ideal for someone eager to start their career in a fast-paced, performance-based environment with real opportunities for advancement.

Key Responsibilities

• Represent our clients in partnered retail locations through face-to-face marketing

• Engage daily with potential new customers and promote brand awareness

• Build strong relationships with customers, teammates, and leadership

• Track and achieve personal and team-based performance goals

• Collaborate on campaign strategy and new customer acquisition initiatives

Who We’re Looking For

We value attitude over experience. You’ll thrive here if you:

• Enjoy interacting with people and solving problems in real time

• Communicate clearly and work well in team settings

• Are driven by goals, recognition, and the opportunity to grow

• Want to take on leadership or management responsibilities in the future

If you’re ready to get your foot in the door with a growing company and build real-world business skills, apply today and join NoeCee Global in Fairfax, VA!