Jobs in Nevada Remote

3,268 positions found — Page 166

Sales Associate
Salary not disclosed
Las Vegas, NV 1 week ago

Company Description

FBT Wholesale, a division of Foggy Bottom Technology LLC, specializes in providing e-commerce solutions for cross-border e-commerce sellers. Our company helps liquidate overstock and discontinued inventory in the US for manufacturers and sellers. As a founding and managing member of the International Logistics Association, we have significant connections with leading e-commerce sellers and logistics experts in China. With over 10 years of experience, we offer a variety of products across multiple merchandise categories, ensuring our customers have access to the latest and best-selling closeout products.


Key Responsibilities:

  • Generate new leads through prospecting via calls, networking, website inquiries, trade shows, and referrals.
  • Build and maintain strong customer relationships by understanding client needs and providing exceptional service.
  • Manage and grow a portfolio of existing accounts, identifying upselling and cross-selling opportunities.
  • Proactively follow up with customers to secure new orders, re-orders, and product extensions.
  • Address customer inquiries and complaints promptly with creative solutions to ensure satisfaction and loyalty.
  • Collaborate with warehouse and operations teams to ensure seamless order fulfillment and customer support.


Qualifications:

  • Bachelor’s degree required.
  • Proven experience in sales or business development, preferably in wholesale or B2B environments.
  • Demonstrated success in meeting or exceeding sales targets.
  • Strong communication and interpersonal skills with the ability to build rapport and trust.
  • Highly self-motivated, results-oriented, and proactive in driving business success.
  • Ability to work independently, prioritize tasks, and thrive in a fast-paced environment.
  • Proficiency with Microsoft Office Suite. Familiarity with wholesale, retail, or e-commerce industry trends is a plus.


Benefits:

  • Base salary with uncapped commission.
  • Paid time off and holidays.


Work Setting:

  • M-F 8am-4pm.
  • In person.


Not Specified
Key Holder
🏢 MANGO
Salary not disclosed
Las Vegas, NV 1 week ago

At MANGO we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.


We are currently recruiting for a Full Time Key Holder for our MANGO store at the Fashion Show Mall, in Las Vegas, Nevada.


What would your day to day look like?

Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales.


Key Responsibilities

  • To ensure and provide an excellent level of customer service in the store
  • To ensure the team possesses good product knowledge and is aware of the key performance indicators
  • To be familiar with and offer services according to the needs of customers in order to maximize sales
  • To organize and distribute tasks and positions to each member of the team
  • To ensure that sales targets are implemented, achieved and exceeded in store
  • To maintain the image of the store in order to make it attractive and commercial
  • To know and apply the visual merchandising standards of the brand and of the season.
  • To participate in updating the Merchandising and Rotation schedules


We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.


Requirements

  • Prior experience in retail sales is preferred
  • Must be a sales-driven, goal-oriented individual
  • Passion for customer service, styling, and product
  • Flexible availability, including weekends and holidays
  • Must have a positive, high-energy, friendly, outgoing, and engaging personality.
  • Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
  • Strong time management and communication skills
  • Ability to manage multiple and competing work priorities, demands, and changes


What makes us special?

  • As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!
  • Insurance Benefit: You only pay a % of the value!
  • 401(K) Pension Plan
  • Holidays + Wellness Days
  • Vacation Days
  • Commuter Benefits
  • Bonus and/or Commission paid monthly
  • At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
  • Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.


You got it?

We like you!

Not Specified
Full Stack Engineer (Azure Experience Required)
Salary not disclosed
Las Vegas, NV 1 week ago

Job Summary

We are seeking a highly skilled Integrations Engineer to design, develop, and maintain integrations across our enterprise systems. This role will be responsible for building and supporting solutions in Azure API, Azure Data Factory, Master Data Management, SSIS, and SSRS, while also analyzing business requirements and ensuring scalable, cost-effective integration strategies. The ideal candidate will help reduce third-party vendor dependency by providing strong in-house technical expertise.


Key Responsibilities

  • Lead end-to-end integration projects from design through delivery.
  • Architect, develop, test, and implement complex real-time and batch integrations.
  • Act as subject matter expert on integration design, architecture, and best practices.
  • Analyze business data requirements and produce documentation including process flows, mapping documents, and data flow diagrams.
  • Run and monitor software performance tests, troubleshoot issues, and optimize integrations.
  • Collaborate with IT application owners, infrastructure teams, and business stakeholders to align solutions with business needs.
  • Prepare and maintain detailed technical specifications and requirements.
  • Support Agile development processes and contribute to sprint planning and execution.
  • Manage multiple priorities and issues in a fast-paced environment.
  • Ensure change control best practices are followed for proposed solutions.
  • Document bugs, identify root causes, and provide actionable resolutions.
  • Provide technical support for new initiatives and integration requirements.
  • Escalate recurring issues reported by service partners.
  • Perform additional duties assigned by leadership.


Qualifications


  • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field.
  • 5+ years of experience designing and leading system integrations in a mid-size enterprise environment.
  • Proficiency in ETL and real-time integration with at least one ESB platform (Boomi, SSIS, Azure Integration Services).
  • Strong experience with Azure API development, Node.js, React.js, CI/CD pipelines, and familiarity with SOAP and REST APIs.
  • Hands-on experience with Azure Database for PostgreSQL.
  • Strong knowledge of front-end and back-end programming languages (SQL, Java, HTML, .NET, scripting languages).
  • Experience in Agile/Scrum environments.
permanent
Brand Ambassador | Las Vegas North Premium Outlets
Salary not disclosed
Las Vegas, NV 1 week ago

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.


The David Yurman Las Vegas Outlet team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.


The David Yurman Brand Ambassador will be accountable for the following key deliverables:


Responsibilities


Sales and Service

  • Deliver individual sales budget by maximizing all selling opportunities
  • Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
  • Provide exceptional customer service by ensuring that the customer takes priority at all times
  • Fully support and align with all key business initiatives and new product launches
  • Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.


Clientele Development

  • Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
  • Utilize the available marketing tools to engage current and new business and drive sales
  • Embrace and utilize technology to enhance customer experience


Operations

  • Assist with inventory control and keep shrink levels below target
  • Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
  • Maintain an up to date knowledge of all product categories
  • Ensure adherence to company retail operating and security procedures
  • Partner with support team in the repair process and follow up on customer communication


Teamwork

  • Be aware of the impact of behavior on others
  • Provide help and advice to colleagues to achieve goals
  • Demonstrate a flexible approach, responding positively to any reasonable request


Qualifications

  • Previous retail or luxury retail sales or relevant clientele focused experience
  • Proven track record in achieving sales results
  • Exceptional clientele, customer relationship building skills
  • Demonstrate strong verbal and written communication skills
  • Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
  • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.


The expected base salary for this role is $21.00 - $24.00/hour, plus commission.


Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Not Specified
Store Manager
Salary not disclosed
Carson City, NV 1 week ago

The Store Manager is a champion and model of Boot Barn's Mission, Vision and Values. They are a business driver who demonstrates the highest level of leadership in support of exceptional customer service and attainment of store sales goals, a builder of strong teams and culture that encourages partner engagement and regular development of store partners, and a retail expert who sets the standard for operational excellence in all areas. The Store Manager will partner with District & Regional Leadership, Human Resources, and Store Support Center in pursuit of year-over-year increases, a best-in-class customer experience, ensuring profitability of the business through optimized staffing, shrink reduction and general expense management.

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.


STORE MANAGER DUTIES

  • Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
  • Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories such as western boots, work boots, denim, hats and add-ons.
  • Assess and communicate localized customers' needs to District Manager.
  • Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
  • Review sales goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
  • Ensure adequate staffing to meet the changing business needs and payroll expenses.
  • Adapt to changing business needs and procedures; adjust store schedule as needed, determine payroll implications, implement operational directives, train staff on new procedures and policies, and communicate with all appropriate District, Region and Store Support Center partners.
  • Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments adhere to all Company visual presentation guidelines. Additionally, ensure all store partners are educated/trained on these guidelines.
  • Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
  • Partner with District Manager to plan and execute successful experiential volume driving events, including outreach to the local community/market.
  • Ensure the store leadership team understands and embraces their specific roles per the store's specific leadership matrix.
  • Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
  • Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
  • Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures and practices.
  • Additional duties as assigned by Store Manager, District Manager or Store Support Center partners.


QUALIFICATIONS

  • Associate's Degree and/or 2 to 4 years of experience in retail store management
  • Experience managing direct reports and leading teams in a selling environment.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Strong communication, customer service, time management and organizational skills.
  • Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
  • Flexibility with scheduling and willing to work extended hours when necessary.
  • Up to 15% travel to support local stores, as needed.

COMPETENCIES

  • Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance.
  • Conflict Management: Addresses conflict directly and professionally, fostering open communication and resolution strategies that strengthen team alignment and productivity.
  • Customer-Centric: Approach Promotes a customer-first selling culture by modeling service behaviors that prioritize consistent, high-quality experiences to build loyalty and trust.
  • Leadership & Team Development: Leads with Boot Barn’s core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long-term success.
  • Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store’s long-term goals.

PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES

  • Competitive salary* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
  • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.**
  • Medical, Dental, Vision and Life Insurance.**
  • 401(k) plan with generous company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level -- we are opening 50+ new stores each year.

*Compensation varies based on geography, skills, experience, and tenure

**For eligible Boot Barn Partners

PHYSICAL DEMANDS & WORK ENVIRONMENT

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

  • Standing, walking and squatting more than fifty percent of the work shift.
  • Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts.
  • Ability to use a ladder and/or step stool occasionally.
  • Required to lift, move and carry up to 40 pounds.
  • Ability to read, count and write to accurately complete all documentation and reports.
  • Must be able to see, hear and speak in order to communicate with partners and customers.
  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[ X ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

  • The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
  • Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

Not Specified
Quality Assurance Analyst II (Hybrid)
Salary not disclosed
Chicago, IL, Hybrid 3 days ago

Quality Assurance Analyst II (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Quality Assurance Analyst II on our AMA Insurance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Quality Assurance Analyst II, you will be responsible for executing quality assurance activities
throughout the software development lifecycle. This role focuses on designing and
executing test plans, validating functional requirements, identifying defects, and
collaborating with internal teams to support successful deployment of reliable
software. This role ensures software meets defined technical specifications and
business requirements through established QA processes and testing practices.

RESPONSIBILITIES:

Test Planning and Test Case Development

  • Define testing scope by developing comprehensive test
    plans
  • Ensure project timelines for testing are adhered to
  • Create detailed, reusable test cases and scripts
  • Ensure test cases cover all functional, performance
    and security scenarios

Test Execution, Validation, Regression Testing and Defect Management

  • Executes manual and
    automated testing to ensure all functional requirements are successfully
    processed
  • Re-test existing
    features after new code is added to ensure no new defects were introduced
  • Identify, document, and track software bugs. Collaborate with development team to resolve
    issues

Release Readiness and Collaboration

  • Conduct smoke testing to validate release readiness
  • Provide testing results, risk assessments, and
    recommendations to stakeholders to support release decisions
  • Participate in Agile ceremonies, such as sprint
    planning and code reviews
  • Provide feedback on testability and potential risks
    early in the cycle

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required
  2. 3+ years of experience in quality assurance,
    with recent hands-on QA practice
  3. Demonstrated experience testing Life and Disability
    insurance applications or systems
  4. Demonstrated ability
    to multi-task and effectively manage multiple, concurrent projects to succed in
    a results driven environment
  5. Polished interpersonal
    skills, including relationship building skills
  6. Strong verbal and
    written communication skills to effectively communicate with all levels of
    management and staff
  7. Demonstrated
    experience in transactional testing scenarios
  8. Must be very detailed oriented and very
    sensitive to deadlines
  9. Strong problem-solving
    skills
  10. Ability to work
    independently or in a team setting equally effectively
  11. Ability to work
    effectively in a fast-paced environment with competing priorities and delivery
    timelines

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Executive Underwriting - Hybrid - Large Accounts - De Witt, NY
Salary not disclosed
De Witt, NY, Hybrid 3 days ago
Back Executive Underwriting - Hybrid - Large Accounts #3818 Multiple Locations Apply X Facebook LinkedIn Email Copy Job Description:

In this position, you will underwrite new and renewal business which includes solicitation, selection and pricing of highly complex multi-line risks (workers compensation, commercial auto, general liability). You will actively and creatively pursue new commercial insurance solutions including guaranteed cost, large deductible and retro account opportunities throughout the territory through your network of national and regional brokers and agents. Maintain and develop prospects in order to have a strong base of future opportunities to build your large account book. Contribute to the development of broker and agency management strategies and lead the development and execution of relationship management plans.



Responsibilities:





  • Analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business.

  • Apply and conform to underwriting rules and guidelines, rating manuals, insurance laws/ regulations.

  • Utilize a consultative selling approach to generate new business consistent with underwriting strategy and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs.

  • Analyze underwriting & marketing activities and corresponding results; prepare reports to management.

  • Mentor and provide technical training and guidance to coworkers.

  • Determine, coordinate and direct account management activities with various departments.

  • Negotiate and deliver proposals to producers and buyers.

  • Develop and maintain client relationships and coordinate service team efforts.

  • Identify opportunities for organizational improvement and recommend solutions.

  • Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.



Requirements:



  • Bachelor's degree or equivalent experience required.

  • 7 years of casualty underwriting with an insurance carrier required

  • Advanced understanding and technical knowledge of underwriting mechanics and fundamentals

  • Advanced knowledge of casualty coverage and loss sensitive deal structures (retrospective rating, large deductible, captive, and self-insurance). Additional knowledge in financial analysis, account management and collateral management is desired.

  • Advanced knowledge of local and regional market conditions as well as industry trends.

  • Advanced knowledge of underwriting territory and strong relationships with the local distribution network (local and regional agents, national and regional brokers, and select consultants).

  • Demonstrated proficiency in the successful marketing and prospecting of business opportunities, as well as, relationship building and agency management skills.

  • Ability to create a presence that conveys interest, conviction, and energy in maintaining relationships with external business partners.

  • Strong ability to effectively communicate verbally and in writing to uncover business needs.

  • Ability to foster creative solutions that resonate with external business partners.

  • Ability to interact with various levels of management and support personnel.

  • Advanced skills in marketing, analysis, decision making/problem solving, planning and organizing; sales and negotiation and mathematical proficiency.

  • Strong desire to work collaboratively and foster a team oriented environment with Claims, Risk Control and other departments.

  • Willingness to travel for business purposes. Underwriters are expected to be visible with their agents and brokers in order to develop and maintain solid relationships and generate an adequate flow of qualified business.

  • Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are desired.



Remote working/work at home options are available for this role.
Not Specified
Customer Success Manager (Hybrid)
🏢 American Medical Association
Salary not disclosed
Chicago, IL, Hybrid 3 days ago

Customer Success Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.

RESPONSIBILITIES:

Customer Onboarding
  • Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
  • existing programs.
  • Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
  • Provide robust training and onboarding experience that leads to learner activation and engagement.
  • Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
  • Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.
Customer Relationship Management
  • Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
  • Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
  • Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
  • Identify satisfied customers and secure/curate testimonials and/or case studies.
  • Assist with recognition program to reward/amplify top customers/institutions.
Customer Performance
  • Research, monitor, report, and recognize customer performance.
  • Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
  • Produce regular reports on customer success metrics and key performance indicators.
  • Utilize Salesforce to document customer interactions and maintain accurate customer data.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's degree in healthcare administration, business, communications, or related field required.
  2. Minimum of 5+ years account management and customer relationship management experience required.
  3. Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
  4. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
  5. Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
  6. Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
  7. Strong external presence to communicate with external stakeholders and customers.
  8. Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
  9. Familiarity with learning management systems/online education programs
  10. Some travel required.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Online Part-Time Lecturers - College of Nursing
Salary not disclosed

College of Nursing and Health Sciences


Departments of Community Health and Adult Health Nursing


Online Part-Time Lecturers


The Nursing Departments invite dedicated and experienced faculty who are interested in Online Part-time Lecturer (PTL) opportunities at the undergraduate and graduate levels for didactic and practicum assignments. Online Part-time faculty are expected to teach in an asynchronous online format through our learning management system (LMS), engage in course-based continuous quality improvement/assessment per college processes, and be committed to rapid pedagogical and other academic process changes. Up-to-date vaccinations may be necessary as driven by environmental and practice conditions.


Opportunities for Undergraduate and Graduate Level Teaching


Opportunities primarily include didactic teaching in the RN-BSN, Accelerated BSN, MS (Nursing Education & Global Health Tracks), and DNP Tracks. Opportunities for practicum teaching may also be available.


Educational Requirements - Undergraduate-Level Teaching


Individuals will have a minimum of a master's degree in nursing from an accredited institution and clinical practice experience as required for the teaching assignment.


Educational Requirements - Graduate-Level Teaching


Individuals will have the appropriate level graduate degree in nursing or related field, from an accredited institution, and clinical practice experience as required for the teaching assignment. If terminal degree is in related field, then a master's degree in nursing is required.


Minimum Teaching Qualifications and Competencies



  • Minimum of two years full-time or more online asynchronous teaching experience in higher education [or the equivalent part-time teaching experience].
  • Proficiency with Learning Management Systems (LMS) such as Canvas or Blackboard.
  • Proficiency with multimedia tools and educational technologies.
  • Strong organizational, communication, and interpersonal skills.
  • Ability to work independently and manage course and time effectively.
  • Commitment to fostering an inclusive and supportive learning environment.

All individuals will have an active RN license in Massachusetts per the Massachusetts Board of Nursing Registration.


Preferred Teaching Qualifications & Competencies



  • National Certification in Online Learning, for example Quality Matters, Online Learning Consortium or Sloan

OR



  • Certification in online teaching or e-learning delivered through a learning management system (LMS).

Key Responsibilities



  • The instructor will be responsible for delivering online course content, engaging with students through our LMS, and providing timely feedback and support
  • Facilitate best practices in student learning and engagement through effective responsive communication, discussion forums, generating multimedia content, and interactive assignments.
  • Utilize the LMS to manage course administration, including course material updates, organizing and administering course exams and reviews, managing course grades, and tracking student participation.
  • Monitor and assess student progress, provide constructive feedback and support, and promote positive learning experiences.
  • Maintain appropriate communication channels and participate in course meetings with the program leadership and faculty team.
  • Participate in professional development opportunities and stay updated with the latest and best practices in online education.

Additional Information


One of five colleges at the university, The College of Nursing and Health Sciences has an enrollment of over 700 nursing students, including traditional, accelerated, and RN-BS undergraduates as well as graduate students in Master's, DNP, and PhD programs. All programs are fully accredited by the CCNE through 2026.


Instructions


Please submit a letter of interest, current resume, and the contact information for three professional references.


Individuals must be authorized for employment in the U.S. Employment-based visa sponsorship is not available.


This campaign emphasizes ongoing opportunities and invites qualified individuals to express their interest in working as a part-time lecturer at the University of Massachusetts Dartmouth, rather than seeking applications for a specific position. Your information will be reviewed, and if your skillset and qualifications align, you will be contacted and invited to apply to positions as they become available.


Remote working/work at home options are available for this role.
temporary
ServiceNow Sr Analyst (Hybrid)
Salary not disclosed

*At Securian Financial the internal position title is Infrastructure Sr Analyst.*

Position Overview

As a ServiceNow Sr. Analyst, you will be responsible for maintaining, enhancing, and automating the existing infrastructure and supporting processes for the ServiceNow Platform. Your focus will be on executing and maintaining environments that support both internal and external application solutions, ensuring technologies are available and performing to meet business needs. You will define and implement technology solutions within the ServiceNow platform that align with Securian's business objectives and overall IT strategies. You will design, develop, and deploy applications within the ServiceNow platform. Collaboration with diverse business and technology teams will be essential. You will research trends impacting the ServiceNow technology platform. Finally, you will provide direction, guidance, and thought leadership to ITSM process owners to enhance their competency in leveraging CMDB, incident, problem, asset, change, knowledge, and service catalog management processes, streamlining operations.

Responsibilities include but not limited to:

  • Maintain, support, and develop the ServiceNow platform via scripting and system configurations.

  • Establish design and capability guidelines for new and existing ServiceNow features to ensure platform integrity.

  • Architect and implement integrations with ServiceNow, third-party solutions, and internally developed applications.

  • Research, recommend, design, and implement ServiceNow platform services, including workflows, ITOM, ITBM, ITSM, Performance Analytics, CMDB, and ITAM.

  • Train internal associates and administrators in the use and configuration of ServiceNow applications.

  • Own your code from design to delivery, including test automation and detailed documentation.

  • Analyze, troubleshoot, and resolve ServiceNow system issues or operational support tickets.

  • Provide rotational after-hours on-call support for ServiceNow production issues.

Qualifications:

  • 2+ years of engineering experience with the ServiceNow technology platform or a comparable Service Management technology platform.

  • Proficient in using ServiceNow or equivalent Service Management tools for analysis, design, development, and integration with other applications, including 3rd party software.

  • Skilled in configuring ServiceNow Discovery and Orchestration.

  • Project management and leadership skills with a proven ability to deliver outcomes on complex service management initiatives and transformations.

  • Strong verbal and written communication skills to convey technical information and ideas at all business levels.

  • Proven ability to effectively prioritize and execute tasks in a fast-paced environment.

  • Demonstrated ability to assess customer needs, creatively approach solutions, and influence appropriate courses of action.

Preferred Qualifications:

  • 2+ years of experience deploying, implementing, administering, configuring, and/or developing solutions on the ServiceNow technology platform.

  • Bachelor's Degree or equivalent experience, education, and certification.

  • Broad technical experience that includes integrations and infrastructure build and support.

  • ServiceNow Administrator certification, with additional development certifications/experience (e.g., Advanced System Administration, Certified Application Developer, Application Creation).

  • Experience and understanding of web technologies, SaaS solutions, and development (HTML, CSS, JavaScript).

  • Experience with application integrations using technologies such as SOAP or REST Web Services, JDBC/ODBC, and flat files.

  • Experience with ServiceNow reports, dashboards, and Performance Analytics.

  • Knowledge of Information Protection strategies (DR, encryption).

  • Understanding of data management and concepts such as data normalization, record retention, and archiving.

  • ITIL certification V3/V4.

  • Project management and leadership skills (agile preferred) with proven ability to deliver outcomes on complex service management initiatives and transformations.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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Remote working/work at home options are available for this role.
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