Jobs in Nashville
925 positions found — Page 33
At ABS Kids we find our purpose in the wow moments our clients experience each day, learning new skills and reaching new goals. Join us as a Behavior Technician and discover wow for yourself in your career path. #WorkInWow
Benefits and Compensation:
- $18.00 - $20.50 / hour
- Increase for RBT certification
- Paid drive time / mileage reimbursement
- 401(k) plus company match
- Paid time off earned for every hour worked!
- Paid training
We also support you with:
- LAUNCH career path - clear milestones with rewards including bonuses and promotions
- Referral bonus program
- Free continuing education opportunities
- Free CPR and safety training
- Employee assistance program including free financial advice, free counseling support, mental health resources
- Virtual office connection to hundreds of colleagues nationwide, and fun local events with colleagues in your area
- Learn transferable skills which open the door to great careers in behavior health
What You Will Do:
- Teach kids while playing, and following a treatment plan specific to that child
- Observe, play and collect data so you can write a progress note
- Help kids learn essential life skills such as motor skills, social skills, emotional skills and more
- Work on goals with child that help shape challenging behaviors into communication skills
- Make a difference in the life of a child!
Skills and Qualities We Are Looking For:
- Paid prior experience working with kids (i.e. Camp counselor, daycare, nanny, school setting, ABA, etc) preferred
- Lots of energy, playful, creative, able to think on your feet
- Dependable - someone your client and their family can count on
- Ability to constantly get up and down off floor, move quickly
- Tech savviness - comfortable learning our data collection software and using Microsoft Office 365 (Excel, Outlook, Teams)
- Desire to learn, work independently, and provide the best quality care to our clients
- Interested in working with evidence-based methods based in science and proven effective
Who We Are
- It�s in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.
- At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
- We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
IBTI
At ABS Kids we find our purpose in the wow moments our clients experience each day, learning new skills and reaching new goals. Join us as a Behavior Technician and discover wow for yourself in your career path. #WorkInWow
Benefits and Compensation:
- $18.00 - $20.50 / hour
- Increase for RBT certification
- Paid drive time / mileage reimbursement
- 401(k) plus company match
- Paid time off earned for every hour worked!
- Paid training
We also support you with:
- LAUNCH career path - clear milestones with rewards including bonuses and promotions
- Referral bonus program
- Free continuing education opportunities
- Free CPR and safety training
- Employee assistance program including free financial advice, free counseling support, mental health resources
- Virtual office connection to hundreds of colleagues nationwide, and fun local events with colleagues in your area
- Learn transferable skills which open the door to great careers in behavior health
What You Will Do:
- Teach kids while playing, and following a treatment plan specific to that child
- Observe, play and collect data so you can write a progress note
- Help kids learn essential life skills such as motor skills, social skills, emotional skills and more
- Work on goals with child that help shape challenging behaviors into communication skills
- Make a difference in the life of a child!
Skills and Qualities We Are Looking For:
- Paid prior experience working with kids (i.e. Camp counselor, daycare, nanny, school setting, ABA, etc) preferred
- Lots of energy, playful, creative, able to think on your feet
- Dependable - someone your client and their family can count on
- Ability to constantly get up and down off floor, move quickly
- Tech savviness - comfortable learning our data collection software and using Microsoft Office 365 (Excel, Outlook, Teams)
- Desire to learn, work independently, and provide the best quality care to our clients
- Interested in working with evidence-based methods based in science and proven effective
Who We Are
- It�s in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.
- At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
- We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
IBTI
*This role will be based out of our various retail locations throughout Tennessee along with one day per week working from home supporting centralized services*
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience.
Job Responsibilities
- Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
- Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
- Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
- Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
- Supports company policies, procedures, mission, values, and standards of ethics and integrity.
- Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
- Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
- Maintains and develops relationships with medical providers and other health professionals.
- Ensures pharmacy staff follows up with medical providers’ to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
- Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
- Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
- Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
- Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
- Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
- Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
#LI-JJ1
#LI-Hybrid
Basic Qualifications
- BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
- Current Pharmacist license as granted by the appropriate state licensing authority.
- Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
- Certified Immunizer or willing to become an immunizer within 90 days of hire.
- Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
- At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
- Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
- Experience with pharmacy technology including Intercom, Promise, and Plus.
- Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Clarksville, Gallatin, Lawrenceburg, Manchester, Murfreesboro, Nashville
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $122,096 - $157,976 / Salaried
Remote working/work at home options are available for this role.
At ABS Kids we find our purpose in the wow moments our clients experience each day, learning new skills and reaching new goals. Join us as a Behavior Technician and discover wow for yourself in your career path. #WorkInWow
Benefits and Compensation:
- $18.00 - $20.50 / hour
- Increase for RBT certification
- Paid drive time / mileage reimbursement
- 401(k) plus company match
- Paid time off earned for every hour worked!
- Paid training
We also support you with:
- LAUNCH career path - clear milestones with rewards including bonuses and promotions
- Referral bonus program
- Free continuing education opportunities
- Free CPR and safety training
- Employee assistance program including free financial advice, free counseling support, mental health resources
- Virtual office connection to hundreds of colleagues nationwide, and fun local events with colleagues in your area
- Learn transferable skills which open the door to great careers in behavior health
What You Will Do:
- Teach kids while playing, and following a treatment plan specific to that child
- Observe, play and collect data so you can write a progress note
- Help kids learn essential life skills such as motor skills, social skills, emotional skills and more
- Work on goals with child that help shape challenging behaviors into communication skills
- Make a difference in the life of a child!
Skills and Qualities We Are Looking For:
- Paid prior experience working with kids (i.e. Camp counselor, daycare, nanny, school setting, ABA, etc) preferred
- Lots of energy, playful, creative, able to think on your feet
- Dependable - someone your client and their family can count on
- Ability to constantly get up and down off floor, move quickly
- Tech savviness - comfortable learning our data collection software and using Microsoft Office 365 (Excel, Outlook, Teams)
- Desire to learn, work independently, and provide the best quality care to our clients
- Interested in working with evidence-based methods based in science and proven effective
Who We Are
- It�s in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.
- At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
- We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
IBTI
At ABS Kids we find our purpose in the wow moments our clients experience each day, learning new skills and reaching new goals. Join us as a Behavior Technician and discover wow for yourself in your career path. #WorkInWow
Benefits and Compensation:
- $18.00 - $20.50 / hour
- Increase for RBT certification
- Paid drive time / mileage reimbursement
- 401(k) plus company match
- Paid time off earned for every hour worked!
- Paid training
We also support you with:
- LAUNCH career path - clear milestones with rewards including bonuses and promotions
- Referral bonus program
- Free continuing education opportunities
- Free CPR and safety training
- Employee assistance program including free financial advice, free counseling support, mental health resources
- Virtual office connection to hundreds of colleagues nationwide, and fun local events with colleagues in your area
- Learn transferable skills which open the door to great careers in behavior health
What You Will Do:
- Teach kids while playing, and following a treatment plan specific to that child
- Observe, play and collect data so you can write a progress note
- Help kids learn essential life skills such as motor skills, social skills, emotional skills and more
- Work on goals with child that help shape challenging behaviors into communication skills
- Make a difference in the life of a child!
Skills and Qualities We Are Looking For:
- Paid prior experience working with kids (i.e. Camp counselor, daycare, nanny, school setting, ABA, etc) preferred
- Lots of energy, playful, creative, able to think on your feet
- Dependable - someone your client and their family can count on
- Ability to constantly get up and down off floor, move quickly
- Tech savviness - comfortable learning our data collection software and using Microsoft Office 365 (Excel, Outlook, Teams)
- Desire to learn, work independently, and provide the best quality care to our clients
- Interested in working with evidence-based methods based in science and proven effective
Who We Are
- It�s in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.
- At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
- We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
IBTI
Location: Nashville, TN
Facility: Ascension Saint Thomas West
Department: Cardiac Operating Room
Schedule: Full-Time | 36 hours | Guaranteed Hours
Sign on Bonus: $12,000.00
Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Benefits that help you thrive
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.
How you’ll make an impact in this role
- Perform scrub functions including the selection and handling of instruments and supplies used during procedure.
- Perform circulating functions including monitoring, recording and communicating patient condition and managing overall nursing care of patient before, during and after procedure.
- Directly assist operating physician with surgical tasks including hemostasis, suturing and wound
exposure as well as patient positioning.
- Prepare operating rooms and surgical instruments and equipment for use and monitor compliance of patient safety, quality initiatives, and regulatory agency requirements. All
other duties as assigned.
- Provide direct and indirect patient care through the application of the nursing process, which includes assessment, planning, implementing and evaluating care rendered. Care provided will address physical and psychosocial needs of the patient and his/her family.
What minimum requirements you’ll need
Licensure / Certification / Registration:
- BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.
- One or more of the following required:
- Licensed Registered Nurse credentialed from the Tennessee Board of Nursing OR current home state license for multi-state license recognition "Compact State" obtained prior to hire date or job transfer date.
Education:
- Diploma from an accredited school/college of nursing OR Required professional licensure at time of
hire.
What additional preferences we're seeking
- Circulating experience required
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
At ABS Kids we find our purpose in the wow moments our clients experience each day, learning new skills and reaching new goals. Join us as a Behavior Technician and discover wow for yourself in your career path. #WorkInWow
Benefits and Compensation:
- $18.00 - $20.50 / hour
- Increase for RBT certification
- Paid drive time / mileage reimbursement
- 401(k) plus company match
- Paid time off earned for every hour worked!
- Paid training
We also support you with:
- LAUNCH career path - clear milestones with rewards including bonuses and promotions
- Referral bonus program
- Free continuing education opportunities
- Free CPR and safety training
- Employee assistance program including free financial advice, free counseling support, mental health resources
- Virtual office connection to hundreds of colleagues nationwide, and fun local events with colleagues in your area
- Learn transferable skills which open the door to great careers in behavior health
What You Will Do:
- Teach kids while playing, and following a treatment plan specific to that child
- Observe, play and collect data so you can write a progress note
- Help kids learn essential life skills such as motor skills, social skills, emotional skills and more
- Work on goals with child that help shape challenging behaviors into communication skills
- Make a difference in the life of a child!
Skills and Qualities We Are Looking For:
- Paid prior experience working with kids (i.e. Camp counselor, daycare, nanny, school setting, ABA, etc) preferred
- Lots of energy, playful, creative, able to think on your feet
- Dependable - someone your client and their family can count on
- Ability to constantly get up and down off floor, move quickly
- Tech savviness - comfortable learning our data collection software and using Microsoft Office 365 (Excel, Outlook, Teams)
- Desire to learn, work independently, and provide the best quality care to our clients
- Interested in working with evidence-based methods based in science and proven effective
Who We Are
- It�s in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.
- At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
- We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
IBTI
Duration: 6 Months (Possible Conversion FTE)
Location: Nashville, TN (100% Onsite)
Note: This roles require candidates to meet residency requirements (i.e., having lived in the U.S. for three out of the past five years)
Duties:
- Day To Day
- Defines customer needs in technical and business contexts.
- Ensure the proposed technical and business solutions meet the customers' objectives for the work effort.
- Provide guidance with planning and prioritization of business support-related activities.
- Defines customer needs in technical and business contexts.
- Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
- Provide guidance with planning and prioritization of business support-related activities.
- 30% Elicit and document user requirements to meet a business objective.
- Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
- 25% Guide both technical and customer departments in the development of the systems that support the business solution.
- 10% Facilitate the transfer of knowledge about the direction of the business units to others who support them.
- 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
- 10% Provide input on the business direction for system changes.
- 10% Validate the business need for solutions to business problems and process improvements.
- 5% Assist in the development and documentation of training materials. Mentor or train less experienced staff.
Require Skills and Abilities:
- IT Business Analysis Healthcare experience.
- Proficiency in Visio and Excel.
- Agile and Waterfall methodology.
- Direct experience in Healthcare, Medicare/Medicaid in related BSA role
- Candidate should have one of the following certifications active from an accredited organization: CSPO, A-CSPO, PMI-ACP, CSP-PO.
- Candidate will need good job duration as the end goal is to convert the right candidate.
- Demonstrated understanding of concepts of the supported business unit.
- Basic knowledge of standard industry practices.
- Demonstrated knowledge of procedures for the business unit.
- Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
- Strong teamwork and interpersonal skills.
- Understands how IT affects an organization and is able to link it to business processes.
- Excellent analytical skills.
- Good conceptual skills.
- Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
Required Software and Tools:
- Microsoft Office.
Highly Preferred Licenses and Certificates:
- SAFe Scaled Agile Certification.
- CBAP and/or demonstrated continuous learning in the Business Analysis profession.
Work Environment:
- Work Environment: Fast-paced, high demand environment.
- Work is frequently performed against mandated deadlines.
- Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer
Required Education: Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree.
Required Work Experience: 4 years of IT business analysis experience. BSAII is a critical role for a development / coding team whereby requirements analysis, design, and validation supporting integrated workflows are the primary responsibilities.
Required Skills and Abilities:
- Demonstrated understanding of concepts of the supported business unit.
- Basic knowledge of standard industry practices.
- Demonstrated knowledge of procedures for the business unit.
- Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
- Strong teamwork and interpersonal skills.
- Understands how IT affects an organization and is able to link it to business processes.
- Excellent analytical skills. Good conceptual skills.
- Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
Preferred Skills and Abilities:
- Conceptual understanding of project management techniques.
- Able to influence and negotiate solutions to business problems.
Preferred Software and Other Tools:
- Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
Interview: 1 hour onsite
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
Location: Remote (U.S.) or Hybrid from Chicago, Boston, or South Bend hubs
Travel: Up to 25%
Position Overview: Patient Experience Advisor
As a Patient Experience Advisor, you will serve as a strategic partner to our clients, owning the day-to-day relationship focused on driving meaningful improvements in patient experience. You'll bring a deep understanding of the healthcare landscape-including key trends, challenges, and priorities-and use that knowledge to guide clients toward impactful solutions.
In this role, you'll collaborate cross-functionally with internal teams and client stakeholders to align on strategy, identify opportunities, and implement support processes that advance the client's patient experience goals. You'll leverage data analytics, industry best practices, peer networking, and Press Ganey's proprietary programs to deliver proactive insights that inform client decision-making.
Job Responsibilities include:
Lead the day-to-day execution of client improvement strategies, ensuring seamless coordination across Press Ganey support teams.
Develop a deep understanding of client stakeholder challenges and priorities, and align Press Ganey's solutions and insights to support strategic decision-making.
Deliver both on-demand and proactive improvement support, leveraging analytics and thought leadership to demonstrate Press Ganey's differentiated value.
Collaborate cross-functionally with internal teams-including consulting, marketing, data science, and knowledge management-to create and adapt innovative resources such as toolkits, blogs, case studies, and scalable insights tailored to key stakeholders.
Partner with Application Support Specialists to ensure timely and strategic follow-through that aligns with each client's patient experience (PX) strategy.
Work closely with product, technology, and delivery teams to identify emerging market trends and inform future solution development.
Coordinate and present regular client performance reviews in partnership with the Managing Director.
Lead and support industry programs, webinars, online communities, and events that foster client networking and reinforce Press Ganey's value proposition.
Collaborate with the Growth team to identify client needs and opportunities for improvement, delivering best practice recommendations that drive measurable impact.
Experience: 5+ years in healthcare, with a strong focus on patient experience improvement initiatives.
Expertise: In-depth knowledge of Hospital CAHPS (HCAHPS) and Clinician & Group CAHPS (CG-CAHPS), & Medical Practice required.
Skills: Exceptional interpersonal, communication, and presentation skills, with a polished executive presence.
Analytical Ability: Strong grasp of improvement methodologies, data analytics, and industry best practices.
Mindset: Passionate about patient experience, proactive in problem-solving, and committed to follow-through.
Adaptability: Comfortable in a fast-paced environment with the ability to manage multiple priorities.
Travel: Willingness to travel up to 25% for client engagements.
Bachelor's degree required.
To work #BetterTogether, we embrace a hybrid model for team members located near our hubs in Chicago, South Bend, or Boston. We gather in-office three days a week (Tuesday-Thursday), with remote flexibility on other days. This schedule may adjust based on travel needs.
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $81,000 - $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
About the Role
We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.
You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.
Key Responsibilities
Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.
Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.
Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.
Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.
CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.
Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.
Qualifications
Minimum1 year of experiencein prospecting and pipeline generation
Proficiency inCRM systems(Salesforce and preferred)
Experience withEnterprise accountsandSaaS salesis a plus
Background inhealthcare,inside sales, orclient-facing rolesis advantageous
Experience working with or for a Health Plan would be a strong plus
Strongwritten and verbal communicationskills
Self-starter with excellenttime managementandcollaborationskills
Ability tomultitaskand thrive in a quota-driven environment
Bachelor's degree preferred
10% or less travel
Why Join Us?
Be part of a mission-driven company improving healthcare experiences nationwide
Work with cutting-edge technology and industry-leading data
Collaborate with passionate, innovative professionals
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $54,000 - $70,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or competitive commission tied to achieved results.All your information will be kept confidential according to EEO guidelines.
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