Jobs in Murphy Tx Collin County Tx Texas

600 positions found — Page 4

Solutions Architect
✦ New
Salary not disclosed
Plano, TX 9 hours ago

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at Description:

Job Description

Utilizes comprehensive solutions architectural expertise to support software implementation projects. Supports overall project planning by providing functional strategic guidance.

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Essential Functions:

  • Provides functional strategic guidance for project planning, system landscape, data migration, testing, deployment, integration and overall solution architecture.
  • Advises Project Leads and Project Managers to implement best practice decisions that successfully impact the overall platform.
  • Provides guidance in the definition of solution design practices and standards that link back to SAP best practices.
  • Designs and supports proof of concepts to demonstrate proposed technical solutions.
  • Designs, develops and supports business requirements by leveraging SAP solutions.
  • Provides support for pre-sales initiatives that include developing and reviewing roadmaps, estimates, and responses to RFP/RFQ’s.
  • Completes assigned deliverables:
  • Owns the as-is and to-be system landscape diagrams in conjunction with the Technical Lead.
  • Owns the Solution Architecture document - ensures inputs are received from Technical and Functional Leads.
  • Responsible for supporting functional and technical leads in workshops.

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Required Qualifications:

  • Bachelor’s degree in Information Systems, Business, or other related field.
  • Certification in at least one SAP HCM or SuccessFactors module.
  • Minimum of 5 years with system implementations, solutions architecture, or similar role.

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Knowledge, Skills, and Abilities (KSAs):

  • Expert in implementation of SuccessFactors modules.
  • Expert with SAP Integration.
  • Demonstrates expertise in Human Resources industry best practices.
  • Excellent written and oral communication skills; ability to express ideas and information in a clear and concise manner and tailor message to fit the interests and needs of the audience.
  • Attention to detail and quality with the ability to rapidly learn and apply new business concepts, models, and techniques.
  • Ability to work remotely with minimal supervision.

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Mandatory Skills: SAP SF Solution Architecture .

Experience: >10 YEARS .

The expected compensation for this role ranges from $100,000 to $185,000 .

Not Specified
Strong SAP EWM Functional Lead (Strong EWM Process , EWM Roll out) : Only for USA : Local to Plano Texas Preferred
✦ New
Salary not disclosed
Plano, TX 9 hours ago

referred

Location : Plano Texas (Onsite / Hybrid, F2F Interview for Local )

Type of Job : Contract: 12 Months

Experience : 15+ Years

Desired Role:

• Experience in SAP WM and EWM with knowledge in S/4 EWM,

• Shipping or Distribution.

• Picking, Packing, Delivery Documents, Batch Management.

• Radio Frequency/RFID .

• Handling Unit Management.

• Storage Unit Management.

• Logistics and Transportation Management.

• Shipment & Shipment Costing.

• Experience in Idocs and Batch jobs Outbound and Inbound.

• Inventory Management (GR, GI,TP,STO).

• Participate in Assessment, Scoping and Estimation activities for

• RFQs.

• Participate in suggesting or leading Process Improvement for the

• Practice.

• Understanding, analysing, explore and test new features introduced

• in S4HANA eWM with regards to Best Practices from SAP.


Qualification

• Bachelor’s degree preferred.

• 12+ Years of experience in SAP.

Skills Required

• Ability to work in a multi-functional team environment and

• influence others that impact success.

• Experience creating and delivering presentations on project

• related work to team members, management, and customers.

• Flexibility to adjust regular business hours to the needs of

• global customers.

• Strong technical and customer-facing experience

Not Specified
Land Use Technician
✦ New
🏢 MD7
Salary not disclosed
Allen, TX 9 hours ago

Land Use Technician


5G is changing the world—be part of that change.


MD7, a leading provider of innovative solutions supporting mobile network operators and digital infrastructure deployment, is seeking a detail-oriented and motivated Land Use Technician to join our growing team. Our team plays a key role in advancing wireless telecommunications and electric vehicle charging infrastructure, helping connect communities and supporting the transition toward more sustainable technology.


CONDITIONS


Location: Allen, Texas

Travel: Travel up to 10% as needed for project support

Employment Type: Full-time, Permanent


IN A NUTSHELL


We are seeking an entry-level Land Use Technician to support our Wireless Telecommunications and Electric Vehicle Charging Infrastructure teams. This role contributes to projects that help expand digital connectivity and sustainable infrastructure across communities. The Land Use Technician assists Land Use Planners and Project Managers with the coordination and administration of zoning and permitting activities required for infrastructure deployment. This role requires strong attention to detail, organizational skills, and the ability to manage multiple tasks and deadlines simultaneously. The successful candidate will communicate regularly with internal teams and municipal jurisdictions while ensuring project information remains accurate and up to date. This is an excellent opportunity for someone who is adaptable, proactive, and eager to learn regulatory processes while gaining experience in land use planning within the telecommunications and energy infrastructure industries.


DAY-TO-DAY


• Assist with obtaining permits for wireless telecommunications and electric vehicle charging infrastructure projects

• Prepare, organize, and submit permit applications to multiple jurisdictions

• Maintain and update internal and external project tracking databases to ensure accurate reporting of project statuses and timelines

• Utilize Geographic Information System (GIS) tools and jurisdictional resources to research site and zoning information

• Review jurisdiction ordinances and regulations to support Land Use Planners in determining zoning compliance

• Track and monitor permitting timelines and proactively follow up with jurisdictions to support project progress.

• Communicate with municipal development departments (planning, building, right-of-way, etc.), consultants, and internal teams to coordinate application requirements and provide project updates.

• Responsibilities include preparing and submitting jurisdictional applications, maintaining project tracking systems, conducting regulatory research, and supporting the overall permitting workflow.

• Prepare daily FedEx, certified mail, and standard mail submissions related to permitting documentation

• Scan, organize, title, notate, and upload project documentation into internal systems and client databases to maintain accurate records

Participate in client deployment calls and internal project coordination meetings

• Shadow the Land Use Planners at public hearings


DO YOU BRING?


• Valid driver’s license

• Strong written and verbal communication skills

• High attention to detail and strong organizational ability

• Ability to manage multiple responsibilities, while being adaptable with the evolving project priorities, processes and market changes.

• A proactive mindset with the ability to follow up on tasks and project requirements

• Problem-solving skills and willingness to learn new processes

• Proficiency in Microsoft Outlook, Word, and Excel

• Exposure to zoning or permitting documentation preferred

• Administrative or project coordination experience preferred

• Experience reviewing real property documents such as leases or easements preferred

• College degree preferred


We understand that you may not meet all the requirements. But if you bring the right level of commitment and enthusiasm, we believe we can achieve great things together. If you require reasonable accommodations to make your application process more comfortable, please email our recruiting team at , so we can support you accordingly.


BENEFITS


Time Off - We know the importance of work-life balance.

  • 2 weeks of Vacation Time to start and grow throughout tenure
  • 13 Paid Holidays
  • 40+ hours of Sick Time

Rewards & Recognition - We value performance and celebrate success.

  • Shoutouts on our newsletter
  • Weekly Friday Huddle Recognitions

Health & Wellbeing- We take your wellbeing seriously.

  • Comprehensive health, dental, vision insurance
  • Voluntary coverages (Pet insurance, Long-Term Disability, Short-term Disability, Life Insurance and MORE!)
  • On-site gym in office building
  • Monthly company lunches and breakfast
  • Private Wellness rooms
  • Employee Assistance Program (EAP) – anonymous third-party support

Culture & Community- Work should be fun, meaningful, and connected.

  • Monthly engagement activities
  • Company-wide volunteer events for opportunities to give to your local community

Growth & Development- Your career is important to us.

  • Internal career development opportunities
  • Mentorship Program

Location

  • Work from our prime Allen, TX office – right in the heart of the action



MD7 Core Values


Our Vision and Core Values are both foundational and aspirational at the same time. We never quit striving to improve. We’re always looking to recruit exceptional talent that shares these values as well.

Respect for the Individual

Balanced Life

Giving Back

Continuous Improvement

Extreme Service

Integrity


We want to be able to continuously innovate to empower success. That’s why, in addition to exciting career opportunities throughout the world, we also provide the best training in the industry.


Disclaimer


MD7 is an Equal Opportunity Employer. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

If you need assistance or an accommodation due to a disability, please contact us at

Not Specified
Senior Java Developer (Java, Spring Boot, AWS) - 100% Remote
✦ New
🏢 Optomi
Salary not disclosed
Plano, TX, Remote 9 hours ago

Optomi, in partnership with a leading logistics company is seeking a Senior Full Stack Java Developer (Java / Kafka / Spring Boot / AWS) to support and modernize critical systems within the Mechanical organization. This team maintains locomotives, railcars, and detector systems that capture millions of operational and safety data points across the network.


About the Position: The role focuses on refactoring legacy microservices, scaling event-driven architectures, re-platforming rules engines, and building cloud-native, resilient, high-volume IoT data pipelines. This is a high-impact engineering role where your work directly influences safety, reliability, and operational efficiency across one of the largest transport networks in the US.


Apply Today if your Background Includes:

  • 6+ years of Full Stack experience with a backend emphasis in Java Spring Boot development.
  • Strong event-driven architecture + Kafka experience
  • Proven experience modernizing legacy microservices & distributed systems
  • AWS Cloud experience
  • Hands-on Python experience for backend/data workflows
  • DevSecOps mindset: automated testing, CI/CD, secure coding
  • Experience supporting both greenfield and legacy systems
  • Strong relational DB experience (Postgres preferred)
  • Experience handling IoT or high-volume sensor data pipelines
  • Familiarity with open-source tooling and cloud-agnostic architectures
  • Ability to mentor junior engineers and provide technical leadership


What the Right Professional Will Enjoy!

  • Fully remote work opportunity with up to 20% travel.
  • Opportunity to work with a fast-growing team focused on modernization, cloud adoption, and automation.
  • Direct impact on safety, rail operations, and national freight logistics.
  • Work on high-volume IoT, event-driven architectures, cloud-native systems.
  • Exposure to AI/GenAI, automation, and open-source tooling
  • Leadership opportunities with junior developers


Responsibilities:

  • Modernize legacy microservices and distributed systems supporting mechanical operations and detector networks.
  • Design and implement backend services using Java, Spring Boot, event-driven patterns, and Kafka.
  • Scale and optimize high-volume IoT data pipelines (30M+ incoming data points from sensors/detectors).
  • Lead architecture, design, and deployment efforts for new and existing services.
  • Refactor and support large rules-engine frameworks (600+ rulesets).
  • Contribute to cloud-native development (AWS preferred; Azure acceptable; cloud agnostic mindset encouraged).
  • Use Python for backend workflows, automation, and data processing tasks.
  • Build automated CI/CD and testing frameworks following DevSecOps best practices.
  • Work with Postgres and relational databases to tune, model, and integrate data.
  • Mentor junior developers and support a strong engineering culture focused on speed, clarity, and automation.
  • Collaborate across teams to build scalable, modern systems.
  • Support both new development and the existing application footprint.

Remote working/work at home options are available for this role.
Not Specified
Principal Engineer
✦ New
Salary not disclosed
Plano, TX 9 hours ago

Role: Senior Principal Engineer

Location: Plano, Texas (Hybrid)

Duration: Long Term Contract


Description

The Senior Principal Engineer provides technical thought leadership and hands-on execution in securing Connected, Autonomous, Shared, and Electrified (CASE) mobility solutions and digital services. This role focuses on end-to-end (E2E) vehicle ecosystem security, including embedded systems, cloud platforms, and mobile applications, ensuring privacy-by-design and security-by-design principles are embedded throughout.


Essential Functions:

•Product cybersecurity technical thought leadership in the research, design, development, manufacturing, and/or operations of the Connected, Autonomous, Shared, and Electrified mobility solutions and digital services.

•Creation & facilitation of automotive threat analysis and risk assessment (TARA) for the end-to-end (E2E) vehicle ecosystem (embedded, cloud, mobile app).

•Individual contributor executing the roles and responsibilities of an engineering technical lead across multiple projects, processes, and teams. Support activities include:

•Working with stakeholders to understand timeline, input/output, dependencies, etc.

•Technical experience to understand any “impediments” the team may experience

•Work with external stakeholders to remove “impediments” from the team

•Hands-on work to complete TARA, system requirements, system reference architectures for E2E vehicle ecosystem

•Creation & facilitation of technical reference architectures to quickly enable biz divisions to implement solutions that align w/ privacy-by-design & security-by-design.

•Execute the roles and responsibilities of an individual contributor across multiple projects and teams independently with very little oversight required.

•Liaise with line of business leaders and general other risk functions to deliver program needs within business units.


Requirements:

•Bachelor's degree in Computer Engineering, Computer Science, Cybersecurity, Electrical Engineering, or a related field is strongly desired.

•8+ years of experience in a security engineering role, with an emphasis on cybersecurity expertise with identifying risks & designing countermeasures for embedded systems, cloud systems, and mobile app.

•4+ years of experience in automotive, manufacturing, internet of things (IOT), and/or software industries

•Systems, hardware, and/or software engineering and cybersecurity subject matter expert with hands-on engineering development and technical leadership experience.

•Strong interpersonal and communication skills with the ability to create and present concepts and recommendations to technical peers and management.

•Strong technical competence in MS tool suite (i.e., Outlook, Word, Excel, PowerPoint, etc.)

•Fluent in English (reading, writing, speaking) for business and technical discussions


Preferred Skills:

•OSCP, SANS/GIAC, CISSP, or other related/equivalent certification

•Experience with compliance regulations/laws, security frameworks and standards (e.g., ISO/SAE 21434, NIST, HIPAA, ISO, COBIT, OWASP, ITIL, etc.)

•Experience with one or more of the following industries: law enforcement, defense, intelligence community, automotive, manufacturing, software.

•Fluent in Japanese (reading, writing, speaking) for business and technical discussions.

Not Specified
Product Cybersecurity Engineer
✦ New
🏢 Veritis Group Inc
Salary not disclosed
Plano, TX 9 hours ago

Role: Product Cybersecurity Engineer - Domain Lead

Location: Plano, Texas (Hybrid)

Duration: Long Term Contract


Description:

The Product Cybersecurity Domain Lead is responsible for leading cybersecurity efforts across the connected vehicle ecosystem. This role ensures security is embedded throughout the product lifecycle, from development to deployment, by leveraging deep technical expertise and strategic thinking. The position involves collaboration with global stakeholders, executive briefings, and the development of innovative solutions to complex cybersecurity challenges.


Essential Functions:

Provide technical cybersecurity expertise across assigned domains of the connected vehicle ecosystem, proactively identifying and solving problems.

Lead strategic cybersecurity initiatives, acting as a business partner to senior leadership and contributing to long-term competitiveness.

Develop and implement secure-by-design methodologies, ensuring compliance and alignment with business objectives.

Conduct value-added research and analysis to inform cybersecurity strategies and solutions.

Communicate cybersecurity risks, countermeasures, and residual risks to executives and stakeholders.

Collaborate with internal and external development teams to assess and mitigate risks in systems, software, and hardware.

Lead debugging and architectural changes in collaboration with global teams and suppliers.


Requirements:

Bachelor’s or Master’s degree in Cybersecurity, Computer Science, or related field; advanced degree preferred.

Minimum 6+ years of cybersecurity experience, ideally in IoT-based domains.

Hands-on experience in software development and technical leadership.

Expertise in embedded systems and connected components (e.g., cloud, mobile).

Strong understanding of cybersecurity principles and operational support.

Experience with executive-level communication and strategic planning.

Not Specified
Human Resources Manager
✦ New
Salary not disclosed
Richardson, TX 9 hours ago

Game Nerdz is a retailer of board games, card games, miniatures, accessories, and FUN. We are looking to add an HR Manager to our team-oriented family in Richardson, TX! The ideal candidate for the Human Resource Manager position will have experience in all areas of the Human Resource function and loves to create a positive work environment.


Essential Duties and Responsibilities:

  • Acts as liaison between employee and management to answer questions or concerns regarding company policies, practices, and regulations.
  • Guide site recruiting and employee relations processes.
  • Responsible for human resource activities including employment, compensation, labor relations, benefits, and training and development.
  • Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications.
  • Coordinate the resolution of specific policy-related and procedural problems and inquiries.
  • Perform specific research/investigation into operational issues, as requested.
  • Processes various forms and coordinates activities related to documenting human resources activities such as new-hire, change-of-status, performance evaluations, benefits, terminations, etc.
  • Conducts new-hire orientations, counsels employees on benefit features, and trains new employees as required on self-service HR tools.
  • Assists with audit and reporting of 401(k), payroll, benefit providers, etc.
  • Maintains employee hardcopy files. Inputs employee personal data into human resources information/computer system database.
  • Provides information to employees on matters pertaining to their personal employee information.
  • Reviews and updates exit paperwork for team, closeout exiting employee’s files, store exit interview data for reporting. May conduct employee exit interviews and tally general statistics including headcount tracking.
  • Maintains ID badge system, including making new ID’s for new employees and replacements.
  • Maintain organizational charts with up-to-date information.
  • Works on special projects in support of the organization and COO.
  • Coordinate, manage and monitor the office/warehouse space, including ordering supplies, keep spaces tidy, and managing utilities, repairs, layout, and renovations.
  • Plans, coordinates, and manages a variety of events, including weekly catering, holiday parties, etc.
  • Maintains bulletin boards, local/remote slideshows, as well as federal and state legal compliance posters in all US facilities.
  • Manages service awards, gift purchases, and presentation of awards to employees.
  • Asset tracking & management.


Other Duties

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Knowledge, Skills, and Abilities:

  • Previous experience working in Human Resources leadership capacity is required.
  • Full cycle recruitment experience is required.
  • Knowledge of multiple human resource disciplines, federal and state employment and benefit laws.
  • Strong interpersonal and communication skills. 
  • Ability to analyze data and provide recommendations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Refined verbal and written communication skills.
  • Excellent organizational and interpersonal skills.
  • Strong analytical, attention to detail, and exceptional follow-up skills.
  • Ability to work independently on numerous activities and prioritize them properly while meeting deadlines.
  • Customer service-oriented.
  • Strong sense of ethics and confidentiality with regard to employee and business issues.
  • Ability to build strong partnerships with Managers & Directors.
  • Strong computer skills (Google Suite, Advanced Excel/Sheets) with some HRIS exposure.
  • Strong knowledge of OSHA regulations & requirements.


Educational/Certification Requirement:

  • Bachelor's degree in Business Administration or Human Resources is preferred.
  • PHR/SPHR/SHRM-CP/SHRM-SCP certification preferred.


Work Experience:

  • 7+ years HR experience


Work Environment:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Work is performed primarily in an office environment on-site in our HQ Office/Warehouse location in Richardson, TX.
  • Game Nerdz has 3 retail locations, 1 HQ Office/Warehouse, and over 75 total employees located in Texas.


Work Hours:

  • Standard Office Hours (8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM, 10:00 AM - 7:00 PM)


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to kneel, reach, walk, push, pull and grasp.
  • Ability to lift up to 50 lbs.
  • Ability to move arms, hands, and fingers
  • Ability to sit and/or stand for sustained periods of time.
  • Required to wear personal protective equipment where applicable
  • The ability to talk on the phone and use a computer for extended periods of time may be required.


Environmental Exposure:

  • Required to wear personal protective equipment where applicable.
  • Subject to frequent interruptions.
  • The ability to talk on the phone and use the computer for extended periods of time may be required.
  • May involve exposure to moderate noise levels from printers, faxes, computers, and industrial machines (while in the warehouse), etc.


Benefits:

  • 100% Company-paid medical, dental, vision insurance
  • Company-paid Employee Assistance Program
  • Company-paid Life Insurance
  • Company-paid STD/LTD
  • 401(k) with matching contributions
  • 3 weeks of PTO, paid holidays
Not Specified
Nice LiveVox Developer
✦ New
Salary not disclosed
Plano, TX 9 hours ago

10 year exp.

in LivevoxNICE In Contact development Call Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting)Strong knowledge on Nice Personal Contact Dialer.Strong knowledge on NICE IEX .Strong knowledge on Nice Quality Management LiveVox dialer Smart Reach hands-on with scriptingGood knowledge on API GW Elastic Stack (ELK) Snowflake integration.Good knowledge on AWS Kafka and hands-on on AWS services such as EKS|EC2 | Lambda andKafka configuration knowledge.Should have knowledge on salesforce call center components ( SSO configurationSailPoint profiling Omnichannel call center setup SF managed packagesSoftphone integration with NICE LiveVox switches)Understanding of the Studio ScriptingExperience working with Kafka.Experience Nice Personal Contact Dialer.Experience in NICE IEXKnowledge in CICD Tools and DevOps pipelineMust come to office 3-4 days and be in office for client interview.Nice Quality ManagementNICE IEXNice Personal Contact DialerNice Incontact Studio ScriptingLiveVox dialer Smart Reach hands-onKafkaPre-Screening Questionnaire Hands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working on LiveVox dialer Smart Reach hands-onAbility to come to office 3-4 days a week.

Not Specified
Remote Assistant Dispatcher
✦ New
Salary not disclosed
Plano, TX, Remote 9 hours ago

We’re searching for a Remote Assistance Specialist who will play a crucial role in expanding the

remote operations team. This person will be responsible for safely monitoring and resolving trigger

requests from fleet vehicles across public roads and closed course testing sites.


  • Respond to and resolve in a timely manner a variety of trigger requests from the autonomous vehicle
  • Safely send remote commands to autonomous vehicles for on road and closed course testing
  • Log real time feedback regarding autonomy and platform performance during testing, to be delivered to engineers
  • Triage and review of remote assist workflows that are key to performance metrics and compliance
  • Escalate operational blockers with suggested solutions
  • Demonstrate positive impact by working on cross-functional projects as time permits
  • Maintain up to date knowledge of how our self-driving technology works. Understand daily software and operational changes
  • Work toward quantitative and qualitative goals that impact all of Vehicle Operations
  • Interact with the public as an ambassador for the company


Required Qualifications:

  • Ability to constantly focus on a laptop monitoring proprietary tooling to aid autonomous vehicle operations
  • Excellent communication skills, both written and verbal
  • Keen attention to detail
  • Ability to prioritize and make strategic decisions proactively
  • Consistent focus on safety
  • Ability to think critically
  • Willingness to learn every day
  • Valid U.S. driver’s license with at least 5 years of driving history and a clean driving record, validated by MVR check
  • Must pass initial and random drug and alcohol screenings
  • 100% in office with the ability to travel as needed
  • Available to work day or night shifts
  • Ability to work early mornings or late nights, on rotating shifts
  • Ability to work regular overtime and some weekends


Desired Qualifications

  • Experience in operations, technology, customer service, or automotive field
  • Proficient in G-Suite
  • Command line interface experience
  • Interest and aptitude for technology tools - apps, gaming, adobe creative suite, etc.
  • Experience working in a collaborative environment - team player

Remote working/work at home options are available for this role.
Not Specified
Hotline Support Technician
✦ New
Salary not disclosed
Richardson, TX 9 hours ago

Job Purpose


The Hotline Support Technician/ Engineer role is to delight customer through assisting with online support and telecommunication. This is a highly impactful role, requiring a generalist’s mindset and an eagerness to learn and develop a broad expertise of CPS’s products, across the electrical, and software domains. As technical support personnel, you would be responsible for assisting customer with CPS inverters issues at site through phone and remote monitoring portal.


Duties and Responsibilities

• Support installers and field technicians across phone and email channels by answering common questions, troubleshooting technical issues, and resolving technical requests.

• Provide feedback for the enhancement and development of existing products based on customer and installer input.

• Monitor Solar sites for customer and provide regular update on the inverter error.

• Provide response to all online open tickets on the monitoring portal.

• Perform diagnostic activites on portal and clear the faults/ errors remotely for inverter at customer sites and assist service team.

• Organize fleet or batch actions and coordinate service projects for customers (manage communications, organize action plans, coordinate within CPS, communicate proactively and in steady, structured way for customer resolutions – secure customer delight during such efforts)

• Be professional in all aspects of work quality, communications, company and individual presentation

• Provide remote technical assistance to our field techs and Engineer while they are on site. Qualifications:

• At least High School diploma is required or 4 year degree bachelors in similar domain.

• Proficiency with Microsoft Office, Adobe PDF, Document Management. experience is preferred

• Vocational, technology training coursework including hands-on training

• 1 year of experience with solar and/or energy industry services, commissioning, and applications preferred, but on-the-job training is available in some cases

• Knowledge of solar PV inverter and technology (residential, commercial, utility, power conversion)

• Good verbal and written communication skills. Diplomatic and artful communicator when challenged by field or service issues

• Good skills using email, text, phone, Excel, Word

• Multiplexer, agile, speed and problem solving oriented, systematic, organized. Working Environment

• Regularly spend long hours sitting and using office equipment and computers.

• Regularly spend long hours answering phone calls and emails.

• Regularly move from sitting to standing positions effortlessly.

• Regularly spend long hours in intense concentration reviewing and entering information into a computer.

• Regularly use hands and fingers to handle, control or feel objects.

• Regularly see details of objects that are less than a few feet away.

• Regularly speak clearly so listeners can understand.

• Regularly understand the speech of another person.

• Frequently work in on projects that require deadlines.

• Frequently bend to file and maintain files. • Occasionally lift 5-10 pounds.

• Require coverage off shift hours upon request/ as needed.

Not Specified
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