Jobs in Murphy Tx Collin County Tx Texas

Role: Senior Principal Engineer

Location: Plano, Texas (Hybrid)

Duration: Long Term Contract

Description

The Senior Principal Engineer provides technical thought leadership and hands-on execution in securing Connected, Autonomous, Shared, and Electrified (CASE) mobility solutions and digital services. This role focuses on end-to-end (E2E) vehicle ecosystem security, including embedded systems, cloud platforms, and mobile applications, ensuring privacy-by-design and security-by-design principles are embedded throughout.

Essential Functions:

•Product cybersecurity technical thought leadership in the research, design, development, manufacturing, and/or operations of the Connected, Autonomous, Shared, and Electrified mobility solutions and digital services.

•Creation & facilitation of automotive threat analysis and risk assessment (TARA) for the end-to-end (E2E) vehicle ecosystem (embedded, cloud, mobile app).

•Individual contributor executing the roles and responsibilities of an engineering technical lead across multiple projects, processes, and teams. Support activities include:

•Working with stakeholders to understand timeline, input/output, dependencies, etc.

•Technical experience to understand any “impediments” the team may experience

•Work with external stakeholders to remove “impediments” from the team

•Hands-on work to complete TARA, system requirements, system reference architectures for E2E vehicle ecosystem

•Creation & facilitation of technical reference architectures to quickly enable biz divisions to implement solutions that align w/ privacy-by-design & security-by-design.

•Execute the roles and responsibilities of an individual contributor across multiple projects and teams independently with very little oversight required.

•Liaise with line of business leaders and general other risk functions to deliver program needs within business units.

Requirements:

•Bachelor's degree in Computer Engineering, Computer Science, Cybersecurity, Electrical Engineering, or a related field is strongly desired.

•8+ years of experience in a security engineering role, with an emphasis on cybersecurity expertise with identifying risks & designing countermeasures for embedded systems, cloud systems, and mobile app.

•4+ years of experience in automotive, manufacturing, internet of things (IOT), and/or software industries

•Systems, hardware, and/or software engineering and cybersecurity subject matter expert with hands-on engineering development and technical leadership experience.

•Strong interpersonal and communication skills with the ability to create and present concepts and recommendations to technical peers and management.

•Strong technical competence in MS tool suite (i.e., Outlook, Word, Excel, PowerPoint, etc.)

•Fluent in English (reading, writing, speaking) for business and technical discussions

Preferred Skills:

•OSCP, SANS/GIAC, CISSP, or other related/equivalent certification

•Experience with compliance regulations/laws, security frameworks and standards (e.g., ISO/SAE 21434, NIST, HIPAA, ISO, COBIT, OWASP, ITIL, etc.)

•Experience with one or more of the following industries: law enforcement, defense, intelligence community, automotive, manufacturing, software.

•Fluent in Japanese (reading, writing, speaking) for business and technical discussions.

Role: Product Cybersecurity Engineer - Domain Lead

Location: Plano, Texas (Hybrid)

Duration: Long Term Contract

Description:

The Product Cybersecurity Domain Lead is responsible for leading cybersecurity efforts across the connected vehicle ecosystem. This role ensures security is embedded throughout the product lifecycle, from development to deployment, by leveraging deep technical expertise and strategic thinking. The position involves collaboration with global stakeholders, executive briefings, and the development of innovative solutions to complex cybersecurity challenges.

Essential Functions:

Provide technical cybersecurity expertise across assigned domains of the connected vehicle ecosystem, proactively identifying and solving problems.

Lead strategic cybersecurity initiatives, acting as a business partner to senior leadership and contributing to long-term competitiveness.

Develop and implement secure-by-design methodologies, ensuring compliance and alignment with business objectives.

Conduct value-added research and analysis to inform cybersecurity strategies and solutions.

Communicate cybersecurity risks, countermeasures, and residual risks to executives and stakeholders.

Collaborate with internal and external development teams to assess and mitigate risks in systems, software, and hardware.

Lead debugging and architectural changes in collaboration with global teams and suppliers.

Requirements:

Bachelor’s or Master’s degree in Cybersecurity, Computer Science, or related field; advanced degree preferred.

Minimum 6+ years of cybersecurity experience, ideally in IoT-based domains.

Hands-on experience in software development and technical leadership.

Expertise in embedded systems and connected components (e.g., cloud, mobile).

Strong understanding of cybersecurity principles and operational support.

Experience with executive-level communication and strategic planning.

10 year exp.

in LivevoxNICE In Contact development Call Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting)Strong knowledge on Nice Personal Contact Dialer.Strong knowledge on NICE IEX .Strong knowledge on Nice Quality Management LiveVox dialer Smart Reach hands-on with scriptingGood knowledge on API GW Elastic Stack (ELK) Snowflake integration.Good knowledge on AWS Kafka and hands-on on AWS services such as EKS|EC2 | Lambda andKafka configuration knowledge.Should have knowledge on salesforce call center components ( SSO configurationSailPoint profiling Omnichannel call center setup SF managed packagesSoftphone integration with NICE LiveVox switches)Understanding of the Studio ScriptingExperience working with Kafka.Experience Nice Personal Contact Dialer.Experience in NICE IEXKnowledge in CICD Tools and DevOps pipelineMust come to office 3-4 days and be in office for client interview.Nice Quality ManagementNICE IEXNice Personal Contact DialerNice Incontact Studio ScriptingLiveVox dialer Smart Reach hands-onKafkaPre-Screening Questionnaire Hands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working on LiveVox dialer Smart Reach hands-onAbility to come to office 3-4 days a week.

Job Purpose

The Hotline Support Technician/ Engineer role is to delight customer through assisting with online support and telecommunication. This is a highly impactful role, requiring a generalist’s mindset and an eagerness to learn and develop a broad expertise of CPS’s products, across the electrical, and software domains. As technical support personnel, you would be responsible for assisting customer with CPS inverters issues at site through phone and remote monitoring portal.

Duties and Responsibilities

• Support installers and field technicians across phone and email channels by answering common questions, troubleshooting technical issues, and resolving technical requests.

• Provide feedback for the enhancement and development of existing products based on customer and installer input.

• Monitor Solar sites for customer and provide regular update on the inverter error.

• Provide response to all online open tickets on the monitoring portal.

• Perform diagnostic activites on portal and clear the faults/ errors remotely for inverter at customer sites and assist service team.

• Organize fleet or batch actions and coordinate service projects for customers (manage communications, organize action plans, coordinate within CPS, communicate proactively and in steady, structured way for customer resolutions – secure customer delight during such efforts)

• Be professional in all aspects of work quality, communications, company and individual presentation

• Provide remote technical assistance to our field techs and Engineer while they are on site. Qualifications:

• At least High School diploma is required or 4 year degree bachelors in similar domain.

• Proficiency with Microsoft Office, Adobe PDF, Document Management. experience is preferred

• Vocational, technology training coursework including hands-on training

• 1 year of experience with solar and/or energy industry services, commissioning, and applications preferred, but on-the-job training is available in some cases

• Knowledge of solar PV inverter and technology (residential, commercial, utility, power conversion)

• Good verbal and written communication skills. Diplomatic and artful communicator when challenged by field or service issues

• Good skills using email, text, phone, Excel, Word

• Multiplexer, agile, speed and problem solving oriented, systematic, organized. Working Environment

• Regularly spend long hours sitting and using office equipment and computers.

• Regularly spend long hours answering phone calls and emails.

• Regularly move from sitting to standing positions effortlessly.

• Regularly spend long hours in intense concentration reviewing and entering information into a computer.

• Regularly use hands and fingers to handle, control or feel objects.

• Regularly see details of objects that are less than a few feet away.

• Regularly speak clearly so listeners can understand.

• Regularly understand the speech of another person.

• Frequently work in on projects that require deadlines.

• Frequently bend to file and maintain files. • Occasionally lift 5-10 pounds.

• Require coverage off shift hours upon request/ as needed.

Position Overview

We are seeking a skilled IAM Analyst to join our Identity and Access Management team, focusing on the design, implementation, and management of secure authentication and authorization systems for marketing applications. This role will be instrumental in advancing our SSO capabilities and ensuring seamless user experiences while maintaining the highest security standards.

Key Responsibilities

Identity Integration & SSO Implementation

• Design and implement Single Sign-On (SSO) based integrations for various marketing applications with Azure Active Directory/Entra ID, SailPoint, and ForgeRock platforms
• Configure and optimize identity federation protocols including SAML, OAuth 2.0, and OpenID Connect
• Develop technical specifications and integration documentation for marketing application onboarding

Security & Compliance

• Adhere to established security best practices and standards in all IAM implementations
• Ensure least privilege access principles are consistently applied across all user provisioning and access management activities
• Conduct regular access reviews and implement role-based access control (RBAC) frameworks
• Maintain compliance with industry security standards and regulatory requirements

User Migration & Onboarding

• Plan and execute comprehensive migration strategies for transitioning users to new authentication and authorization systems
• Develop and implement user onboarding processes that ensure smooth adoption of new IAM technologies
• Create detailed migration timelines, risk assessments, and rollback procedures
• Coordinate user training and communication during migration phases

Operations & Troubleshooting

• Audit IAM systems and processes to identify security gaps and operational inefficiencies
• Troubleshoot and resolve complex issues related to user onboarding, migration, and daily IAM operations within defined SLA timeframes
• Perform root cause analysis and implement preventive measures for recurring issues
• Monitor system performance and user access patterns to optimize IAM infrastructure

Required Qualifications

Technical Skills

• 3+ years of hands-on experience with identity and access management platforms, specifically:
• Azure Active Directory/Entra ID administration and configuration
• SailPoint IdentityIQ or IdentityNow implementation and management
• ForgeRock Identity Platform (AM, IDM, DS) deployment and operations
• Strong understanding of SSO protocols (SAML 2.0, OAuth 2.0, OpenID Connect, LDAP)
• Experience with identity governance and administration (IGA) processes
• Proficiency in PowerShell, REST APIs, and directory services integration

Professional Experience

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field
• Proven experience in enterprise-level IAM implementations and migrations
• Demonstrated ability to troubleshoot complex authentication and authorization issues
• Experience working in regulated industries with compliance requirements

Core Competencies

• Strong analytical and problem-solving skills with attention to detail
• Excellent communication skills with ability to explain technical concepts to non-technical stakeholders
• Project management experience with ability to manage multiple initiatives simultaneously
• Customer service orientation with focus on user experience optimization

Preferred Qualifications

• Relevant certifications such as:
• Microsoft Azure Identity and Access Administrator (SC-300)
• SailPoint Certified IdentityIQ Engineer
• ForgeRock Identity Management certification
• CISSP, CISM, or similar security certifications
• Experience with automation tools and scripting languages (Python, JavaScript, etc.)
• Knowledge of privileged access management (PAM) solutions
• Familiarity with automotive industry security standards and practices
• Experience with Agile/Scrum methodologies

One of the leading providers of best-in-class information technology services and solutions is looking for a Sr. Business Analyst to join their Hybrid team in Plano, TX!

Our client is seeking a Senior Business Analyst to support North America Professional Services business process analysis and transformation efforts. In this role, you will partner closely with senior leaders to gather and organize existing process documentation, map current-state workflows, identify operational pain points, and translate stakeholder input into clear, structured materials that support enterprise transformation initiatives. The ideal candidate is a strong process-focused Business Analyst who can work through ambiguity, bring structure to complex operational processes, and help document actionable insights that support decision-making and future process improvements.

Contract Duration: 6-Month Contract with the opportunity for extension or conversion

Required Skills & Experience

• 5+ years of experience working as a Business Analyst, Senior Business Analyst, or Business Process Analyst
• Strong experience with business process documentation, process mapping, and workflow analysis
• Experience gathering business requirements and conducting stakeholder interviews and workshops
• Ability to work in ambiguous environments and create structured documentation and clear outputs
• Experience supporting large-scale transformation initiatives, enterprise platform changes, or operational improvement programs
• Strong written communication skills with the ability to synthesize complex discussions into clear business documentation
• Experience maintaining requirements logs, decision logs, issue trackers, and business analysis artifacts

What You Will Be Doing

Daily Responsibilities

• Partner directly with leadership to support Professional Services business process analysis and transformation activities
• Gather and review existing process documentation, SOPs, work instructions, and business rules across multiple teams
• Conduct stakeholder interviews and working sessions to document how processes are currently performed
• Build current-state process maps, workflows, and supporting documentation across key business functions
• Identify and document pain points, inefficiencies, risks, and improvement opportunities within operational processes
• Translate stakeholder input into structured business requirements and supporting documentation
• Maintain key artifacts including requirements logs, issue trackers, assumptions, and decision logs
• Prepare summaries, reports, and briefing materials to support leadership in program discussions and decision making
• Track open issues, action items, and decisions to ensure alignment across stakeholders

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

Our client is looking for a Front office admin for their Plano Office.

As a Front office admin, you will be the first point of contact for the Plano Office — both in person and over the phone. Your friendly personality, strong communication skills, and ability to multitask will help ensure the office runs smoothly while creating a positive experience for all employees

Job Duties:

• Answering calls and checking the mailbox

• Refilling office supplies as needed

• Being available for any in-office USCIS visits

• Scanning and forwarding mail to the internal team as directed

• Occasionally handling bank, FedEx, or post office runs

• Assisting HR with basic data entry and following up on timesheets

• Collecting and maintaining simple data/Excel trackers

• Helping with In office meetings as needed

• Collecting and maintaining simple data/Excel trackers

Job Type: In person, Fulltime

Hours: Working onsite from 9:30 a.m. to 5:30 p.m. (or 9:00 a.m. to 5:00 p.m.)

What We’re Looking For

• High school diploma or equivalent
• Prior front desk or customer service experience preferred
• Comfortable using computers and office software
• Friendly personality
• Excellent phone etiquette
• Organized and detail-oriented
• Ability to multitask and take on responsibilities as needed
• Willingness to learn

If you are looking to start your career and are willing to learn, we would like to talk to you.

Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. ( ).

The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras
• Mobile surveillance trailers
• Time lapse video services

The Company is looking for an experienced Customer Service / Sales Order Administration Supervisor who is looking for a challenging and diverse role in a small but fast-growing business environment. You will enjoy a “hands on” role focused on providing best in class customer service by building strong customer relationships while maximizing the value of WCCTV’s products and services.

Full-time position with work hours of Monday through Friday, 8:00 am to 5:00 pm and located onsite at our U.S. headquarters in Richardson, TX.

Customer Onboarding / Sales Order Administration

• Supervise Customer Success Representatives responsible for the onboarding and ongoing support of all new and existing customers.
• Serves as the primary point of coordination between customers and internal teams to ensure a smooth, efficient onboarding experience. Ensure orders are reviewed, validated, and processed within defined SLA timeframes while maintaining a high level of accuracy and consistency.
• Ensure internal staff are clearly communicating to customers the onboarding process, timelines, and next steps after placing an order ensuring that they have access to all required systems, documentation, and support resources.
• Coordinate closely with Service, Production, and Operations to confirm site details, order requirements, deployment readiness, and scheduling.
• Ensure staff members communicate order updates and/or changes to both internal teams and customers in a clear and timely manner.
• Ensure customers are followed up the next day following installation.
• Ensure accurate records, reporting, and visibility into onboarding status, account activity, and SLA performance within the ticketing system.
• Identify and resolve onboarding issues that could impact deployment timelines or customer satisfaction and serve as point of escalation as required.
• Monitor customer feedback and onboarding metrics, using data to continuously improve the onboarding experience.
• Support continuous improvement of onboarding processes, workflows, and documentation to improve efficiency and client experience.
• Implement and refine customer success tools and technologies to enhance efficiency and effectiveness.

Ongoing Customer Support

• Ensure that internal staff respond to all incoming calls and emails from customers and timely assistance is provided on their WCCTV surveillance equipment.
• Monitor ticket queue ensuring internal staff are initiating action on all tickets, monitor closure and ensures compliance for ticket resolution and response times meet established SLAs.
• Evaluate common areas/topics where customer questions arise and identify additional support and/or refresher training as needed.
• Analyze customer inquiry data to identify trends and insights, driving improvements in customer support processes and strategies.
• Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas & challenges. Advocates for customer needs internally, influencing product development and service offerings.

Supervisory Responsibilities:

• Effectively train, manage, and develop staff ensuring successful delivery of the customer success function, including agreed KPI’s.
• Responsible for the hiring, discipline and training of assigned staff in conjunction with Department Manager.
• Review time off requests and ensure adequate staff levels are in place at all times.
• Monitors staff performance ensuring all customer service level agreements (SLAs) are met or exceeded.
• Establish KPIs for staff, evaluate performance against KPIs and job responsibilities and conduct quarterly performance reviews. Takes remedial action as required if an individual’s performance does not meet the required standards.
• Conducts regular team meetings and 1-2-1s with direct report lines.
• Identify & implement improvements within the team to ensure efficiencies within all processes.

Education and Experience Requirements:

• High school degree or equivalent required; Associate degree in Business, Management or related discipline preferred.
• Minimum of four to six years of customer call center or customer facing help desk experience supporting technology related products required. Previous customer onboarding experience preferred.
• Two to three years of previous supervisory experience within a help desk, call center or related operation required.
• Previous experience working cross-functionally with Sales, Operations, Production advocating for customers.
• Proven track record of successfully developing and executing customer success strategies.
• A passion for helping customers succeed and a commitment to delivering exceptional service.
• Strong leadership and supervisory skills, with experience leading high-performing teams.
• Effective computer skills to include Microsoft Office, service ticketing systems, knowledge base, ERP and related computer software required. Experience with Zoho preferred.
• Experience developing, tracking and evaluating customer success performance metrics.
• Ability to multi-task, demonstrate initiative and focus on delivering high quality results leading to improved customer satisfaction.
• Strong problem-solving skills, analytical, and a proactive approach to addressing customer needs.
• Strong time management, organization and problem-solving skills required. Ability to work under pressure and with shifting priorities is a must.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and internal teams.

Compensation and Benefits:

• Competitive salary range of $60,000 to $63,000 per year depending upon experience.
• 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
• Company provided medical, dental, vision, FSA and life/AD&D insurance plans.
• 401k Plan with Company match of up to 4% and immediate vesting.

WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidate can expect to receive comprehensive training, coaching and support as well as opportunities for advancement.

WCCTV is an Equal Opportunity Employer.

Seeking an onsite Document Specialist to join a Fortune 500 Financial Services Corporation. The department is a high volume and fast paced line of business. As a Document Specialist, you will be assigned various documentation and administrative tasks daily that will exercise your strengths in time management and prioritization.

In this role you will effectively manage the following tasks:

• Physically review 100-300 documents daily to check for accuracy
• Review incoming mail - document the system of record, distribute to the team, or re-route to the correct department
• Make outbound calls to collect additional information from customers if we are unsuccessful with processing their request
• Responsible for faxing, mailing, and overnighting over 100 documents daily
• Assist with other duties and projects as assigned
• Perform data entry and data collection tasks accurately and efficiently as needed
• Utilize Microsoft Excel to create and maintain spreadsheets
• File and organize documents in both electronic and physical formats

Required:

• Attention-to-detail is a must, as the primary function of this role is to review auto finance contracts.
• This position also involves filing paperwork, pulling files off the shelf, and other various tasks.
• Must be able to use word processing applications and electronic worksheets to accurately track and record metrics.
• Ability to identify documents required for legal retention
• Satisfying file and image requests from multiple sources, reports, people, and other internal departments.
• Strictly adhere to company procedures and policies, in addition to process procedures
• Being flexible as business needs may require
• Must be dependable and consistently show up to work at designated scheduled time.
• Demonstrate ability to multi-task with a balance of speed and accuracy
• Must be self-motivated and demonstrate the ability to work independently with a high degree of attention to detail.
• Must be able to meet and maintain 99% accuracy and efficiency standards set forth for all job duties.

Qualifications:

• High School Diploma
• At least 1 year of file-room experience or 1 year of experience in an office/call center setting
• Basic knowledge of Google Suite (Sheets, Docs, G-Mail)
• Basic knowledge and experience with Microsoft Office (Excel/Word)
• MUST report onsite Monday – Friday
• Positive morale and attitude
• Strong organization skills and attention to detail
• Must be able to work in a high volume, fast paced environment
• Proven data entry and documentation management experience
• Ability to work independently and prioritize tasks effectively
• Excellent written and verbal communication skills

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

We're all about tanning and wellness; are you?

Immediate positions available - apply now!

Starting pay $11 plus commission!

• Use your influencer skills daily face to face
• Maintain a clean, organized salon
• Daily Paperwork
• Other duties as assigned

• Must be at least 18 years of age
• Must be able to stand, bend, walk for long periods of time
• Must be able to lift 25 pounds without assistance
• Reliable transportation
• Flexible availability including nights and weekends
• High school diploma, or equivalent

Palm Beach Tan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.