Jobs in Mount Prospect, IL
609 positions found — Page 13
Oncology/Hematology Physician needed for locums coverage in Illinois Duration: ASAP
- Ongoing 30% Hematology70% Oncology System/EMR: epic Practice Setting: Outpatient Board Certified
- RequiredActive IL license
- Required Located near HOFFMAN ESTATES, IL.
If you are interested in hearing more about this opportunity, please call or text MD Staff at .
You can also reach us through email at .
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HDAJOBS MDSTAFF
Locum opportunity for a Hospitalist-Pediatrics in Illinois Coverage dates: ASAP
- Ongoing Schedule: 24 hour shifts, Inpatient, NICU, Rounding, Admitting.
Call ratio: 1:4.5 EMR: EPIC Located near Hoffman Estates, IL If you want to hear more about this opportunity, please call MD Staff at .
You can also reach us through email at .
Please reference Job ID .
HDAJOBS MDSTAFF
Customer Service Lead – Hoffman Estates, IL
$66,000–$76,000 Depending on Experience + Full Benefits, PTO, and More
For over 45 years, our team has supported customers by delivering high-quality products and reliable service they can count on. In manufacturing, timing, accuracy, and communication are critical, and our customer service team plays a key role in ensuring every order moves smoothly from production to delivery.
We are looking for a Customer Service Lead to guide our customer service team and help ensure seamless communication between customers, production, and internal departments. In this role, you'll provide hands-on leadership, support your team's development, and ensure customers receive accurate information, timely updates, and exceptional service.
This is a high-impact opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and naturally motivates others to perform at their best.
Responsibilities
- Lead, mentor, and support a customer service team, ensuring accurate and timely communication with customers regarding orders, production timelines, and delivery schedules.
- Serve as the liaison between customer service, production, logistics, and management to ensure smooth coordination and alignment.
- Assist with training, performance feedback, and professional development for team members.
- Monitor order processing and customer requests to ensure accuracy, efficiency, and on-time fulfillment.
- Identify opportunities to improve workflows, increase operational efficiency, and enhance the overall customer experience.
- Step in during high-volume periods to assist with order management, customer inquiries, and issue resolution.
- Oversee daily customer service operations including order entry, order tracking, invoicing, and communication regarding production status.
- Foster a collaborative, solutions-focused team environment that prioritizes responsiveness and reliability.
Qualifications
- 2+ years of corporate customer service experience - manufacturing/distribution environment preferred but not required.
- Strong communication, organizational, and problem-solving skills.
- Ability to coordinate with cross-functional teams including production, logistics, and sales.
- High-energy, positive leader who performs well in a fast-paced operational setting.
- Self-starter who adapts quickly, takes initiative, and leads by example.
Corporate Resources, on behalf of our client located in Hoffman Estates, is hiring a Customer Service Lead.
Who we are. What we do.
We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.
We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.
In a nutshell:
The Technical Trainer is responsible for providing high-quality training to customers on the proper use, maintenance, and operation of equipment. This role involves both classroom instruction and hands-on training to ensure customers can effectively utilize the equipment and software to maximize its performance, safety, and longevity. The trainer will also be tasked with creating training materials, maintaining training records, and assessing the effectiveness of training programs.
What you will be doing:
- Training Delivery
- Training Program Development and Execution
- Update and Create Training Documentation
- Customer Support
Key tasks and Responsibilities:
- Conduct on-site and/or virtual training sessions for customers on the proper use of equipment and/or software.
- Provide both theoretical and practical instruction on equipment operation, troubleshooting, and maintenance.
- Deliver training on safety procedures and best practices to minimize risk and ensure compliance.
- Adjust training methods to accommodate varying skill levels and customer needs.
- Design and develop training materials, including user guides, presentations, and e-learning modules.
- Regularly update training content to reflect changes in equipment technology, features, or industry standards.
- Ensure training programs align with company goals and customer requirements.
- Provide follow-up support to ensure customers are effectively implementing training and using equipment correctly.
- Assess customer understanding and competency through evaluations, assessments, and hands-on demonstrations.
- Collect feedback from customers to improve training effectiveness and content.
- Maintain accurate records of all training sessions, including attendance, assessments, and feedback.
- Track customer satisfaction and effectiveness of training initiatives.
- Stay up to date with the latest industry trends, equipment technologies, and training techniques.
- Participate in professional development opportunities and collaborate with other trainers to share best practices.
KPI's:
- Training completion rate?
- Participant Satisfaction Score (PSS)
- Application of Skills in the Workplace - Measure how well trainees can apply the skills learned in the training
- Trainee Engagement Level
- Training Completion Rate
- Learning effectiveness?
- Training effectiveness
- Knowledge Retention Rate
- Number of Training Sessions Delivered
- Documentation generation and management
Key Skillset:
- Strong communication and interpersonal skills.
- Ability to simplify complex concepts for diverse audiences.
- Welcome a culture of improvement
- Bring project management expertise, especially in designing and implementing sustainable learning performance initiatives
- Proficient with training technologies, e-learning platforms, and MS Office Suite.
- Ability to lift and carry equipment as necessary.
- Willingness to travel to customer sites for training sessions
Your education & experience:
- 2-5 years of experience in training, preferably within an equipment or technical field.
- Willingness to travel domestically and internationally, complemented by a focus on setting goals and driving plans into action.?
- Hands-on experience with the equipment or products being trained on is highly preferred.
Low cost job training - healthcare, tech, business, and more
Make more money in just a few months
Financial aid for those who qualify
Flexible payment options
Find top-rated training programs near you with Dreambound
The #1 platform to find career training
Fully online and evening classes available
Low cost job training - healthcare, tech, business, and more
Make more money in just a few months
Financial aid for those who qualify
Flexible payment options
Find top-rated training programs near you with Dreambound
The #1 platform to find career training
Fully online and evening classes available
Low cost job training - healthcare, tech, business, and more
Make more money in just a few months
Financial aid for those who qualify
Flexible payment options
Find top-rated training programs near you with Dreambound
The #1 platform to find career training
Fully online and evening classes available
Low cost job training - healthcare, tech, business, and more
Make more money in just a few months
Financial aid for those who qualify
Flexible payment options
Find top-rated training programs near you with Dreambound
The #1 platform to find career training
Fully online and evening classes available
Low cost job training - healthcare, tech, business, and more
Make more money in just a few months
Financial aid for those who qualify
Flexible payment options
Find top-rated training programs near you with Dreambound
The #1 platform to find career training
Fully online and evening classes available
Low cost job training - healthcare, tech, business, and more
Make more money in just a few months
Financial aid for those who qualify
Flexible payment options
Find top-rated training programs near you with Dreambound
The #1 platform to find career training
Fully online and evening classes available
