Jobs in Morton Grove, IL

Job Title: High Volume Notary Public – Illinois (Roadside Assistance)

Pay Range: $21 – 22/hr.

Duration: 6 months

Location: Northbrook, IL

Job Description: We are seeking a High-Volume Notary Public to support our towing and roadside assistance operations in Illinois. This role is essential to our legal and compliance efforts related to vehicle documentation, title transfers, lien processing, and incident-related paperwork. The ideal candidate is highly organized, dependable, and experienced in notarizing large volumes of documents in a fast-paced, regulated environment.

Key Responsibilities:

• Perform timely and accurate notarizations for vehicle-related documents such as title transfers, lien releases, affidavits of repossession, and impound-related paperwork.

• Ensure compliance with Illinois Notary Public laws and company policies, especially those governing motor vehicle documentation.

• Work closely with internal departments (e.g., Vehicle Recovery, Legal, Dispatch) and external partners (e.g, towing vendors, represented partnerships).

• Verify the identity of signers and ensure the completeness and legality of documents prior to notarization.

• Maintain a secure and up-to-date notary journal/log, including accurate records of all notarizations performed.

• Support high-volume document processing needs while upholding strict confidentiality and data security standards.

• Coordinate scheduling and logistics for notarization sessions involving field personnel or third-party vendors.

• Assist with the organization, scanning, and electronic storage of notarized documents as part of vehicle release and title administration processes. This will include timing uploads to active towing request in progress.

• Keep abreast of changes in notarial law, particularly as it relates to the towing, transportation, and roadside service sectors.

• Uphold customer service excellence when interacting with vehicle owners, service partners, or regulatory agencies.

Required Qualifications:

• Active Notary Public Commission in the State of Illinois.

• Demonstrated experience in high-volume notarizations, ideally in a fast-moving or time-sensitive industry.

• Strong working knowledge of Illinois notary laws and best practices, especially related to vehicle documents and ownership verification.

• High school diploma or equivalent; associate or bachelor’s degree preferred.

• Excellent attention to detail and accuracy under pressure.

• Strong interpersonal skills and the ability to work effectively with various departments and stakeholders.

• Ability to manage confidential information in compliance with state and company policies.

Preferred Qualifications:

• Experience in the towing, logistics, insurance, transportation, or automotive services industry.

• Familiarity requirements for vehicle impoundment, repossession, and release documentation.

• Experience with electronic notarization tools and digital document management systems.

• Bilingual (Spanish/English or other) a plus.

Work Environment and Physical Demands:

• Primarily office based (Newly designed & employee focus) with occasional visits to field as required.

• Frequent use of computer systems and document scanning equipment.

As a recognized leader in the towing and roadside assistance industry, and a Fortune 50 company, we offer more than just a job—we offer a mission. Join a team committed to safety, integrity, and operational excellence, where your work helps ensure vehicle owners and service partners have trusted support every day.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want.
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click "Sign UpApply Now" and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

COMPANY OVERVIEW:

Technetics Group Chicago is a leading designer and manufacturer of custom engineered mechanical seals for rotating shafts and precision components for aerospace and specialized industrial applications. #Technetics #Technetics Group

JOB OVERVIEW:

We are seeking a highly motivated and experienced Manufacturing Engineer to join our dynamic team. In this role, you will play a crucial part in optimizing our manufacturing processes, improving efficiency, and ensuring the production of high-quality components This role will involve working closely with cross-functional teams to ensure efficient and cost-effective manufacturing processes for new and existing products.

RESPONSIBILITIES:

• Process Development: Develop, optimize, and standardize processes, tooling/ fixturing, and equipment for new and legacy products, ensuring they meet quality, cost, and delivery requirements. Develops manufacturing procedures, methods, and standards; and monitors their proper execution. Responsible for new product introductions including routed processes, BOM's, In-Process drawings, gaging and including the design/procurement/manufacture of special tooling. Works proactively to prevent problems and prepares for upcoming jobs in advance of their scheduled start dates.
• CNC: Demonstrate a comprehensive understanding of CNC machine operations and the specific applications of various machines to effectively and accurately develop processes.
• Equipment Selection: Select and recommend appropriate machining equipment, tooling, and fixturing to support all departments and processes.
• Fixture Design: Design and implement fixtures and tooling to improve part accuracy, reduce setup times, and enhance overall productivity.
• Process Validation: Conduct process validation and capability studies to verify robustness and reliability. Implement quality control measures to monitor and maintain product quality. Analyze production data to identify and address quality issues. Collaborate with QA team to ensure compliance with customer requirements and industry standards.
• Documentation: Create and maintain detailed process documentation, including work instructions, routings, and quality plans. Develop and maintain standard operating procedures and training guides.
• Continuous Improvement: Identify and implement opportunities for process improvement to enhance efficiency, reduce costs, and improve quality. Take a leadership role in Set-up reduction. Stay up to date with the latest advancements in manufacturing technology and practices.
• Collaboration: Work closely with design engineers, manufacturing engineers, quality engineers, and manufacturing personnel to ensure smooth product launch. Incorporate feedback from prototype and production runs to correct job standards and work instructions.
• Problem Solving: Troubleshoot manufacturing issues and implement corrective actions.
• Other: Perform other related duties as assigned.

BASIC QUALIFICATIONS

• A bachelor's degree in engineering or equivalent job experience is required.
• A minimum of 5 years of direct experience in CNC programming, setup, and operating.
• Understanding of CNC machining.
• Understanding of secondary processes like heat treat, plating, and NDT.
• CAD skills are required– Siemens NX is a plus.
• CAM skills recommended
• ERP – familiarity with an ERP software (M2M preferred)
• Strong GD&T skills are required.
• Understanding of different types of materials for processing.
• Understanding of Root Cause Analysis.
• Microsoft Office skills are required.
• Knowledge of AS9100 standards is a plus.
• Excellent problem-solving skills are required.
• Knowledge of the 8-D problem solving method is a plus.
• Strong interpersonal skills are needed.

SUPERVISORY RESPONSIBILITIES

This position has no direct supervisory responsibilities.

Technetics is a subsidiary of Enpro, a leading industrial technology company focused on critical applications across many end-markets, including semiconductor, industrial process, commercial vehicle, sustainable power generation, aerospace, food and pharma, photonics and life sciences.

At Enpro, we believe that diversity drives innovation and inclusion fosters growth. We are committed to creating a workplace where everyone feels valued and respected. Our employment decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, military service, or any other status protected by applicable law. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Human Resources, and we will make all reasonable efforts to accommodate your request.

Enpro Inc. is an equal opportunity employer. Legal authorization to work in the United States is required. We will not sponsor employment visas now or in the future for this job.

This position involves access to information that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Enpro carefully considers a wide range of compensation factors including the background, education, training, and experience required, as well as geographic considerations such as cost of labor, and applicable local and state laws. These considerations can cause offered compensation to vary. The hiring range for this position is typically $86,000 - $129,000 annually. The actual offer will be based on the individual candidate. Bonus, gainshare, and/or equity may be eligible for this position. Enpro offers a range of benefits including, but not limited to medical, dental, vision, life, 401(k) matching, and other supplemental insurance options.

Position Description:

The Quality Manager will lead and oversee the Quality function at the Morton Grove site, ensuring compliance with GMP regulations, global quality standards, and customer expectations. This role will manage a team of Quality professionals and work closely with cross-functional departments to support the delivery of high-quality clinical and commercial batches.

The ideal candidate brings strong leadership skills, a solid understanding of CDMO business dynamics, and hands-on experience with clinical GMP manufacturing environments.

Role & Responsibilities:

• Lead and manage the Quality Assurance and Quality Control teams at the site, as well as working with Global Regulatory Affairs for RA topics.
• Ensure compliance with GMP regulations, global quality standards, and customer requirements for API manufacturing.
• Oversee batch release activities, including review and approval of clinical and commercial GMP batches.
• Develop, implement, and maintain Quality Systems (deviations, CAPA, change control, investigations, audits, etc.) to ensure a state of continuous compliance and inspection readiness.
• Act as the primary quality contact for clients, regulatory authorities, and internal stakeholders for the site.
• Support regulatory inspections and client audits; ensure timely and effective closure of observations.
• Collaborate closely with Operations, Engineering, Regulatory Affairs, and Project Management to support manufacturing and technology transfer activities.
• Drive continuous improvement initiatives to enhance quality performance and operational efficiency.
• Manage and develop the Quality team through effective leadership, training, and performance management.
• Contribute to the site’s strategic planning as part of the site leadership team.

Experience & Requirements:

• Bachelor’s or master’s degree in chemistry, Pharmacy, Chemical Engineering, or related field.
• Proven experience in a CDMO environment, working with multiple customers and projects.
• Strong experience with clinical GMP batch manufacturing and release.
• Previous experience managing and developing teams.
• In-depth knowledge of ICH guidelines, GMP regulations (e.g., EU GMP, US FDA), and regulatory expectations.
• Excellent communication skills and ability to interact effectively with internal and external stakeholders.
• Strong problem-solving and decision-making skills
• Minimum 5 years of experience in Quality roles within the pharmaceutical or chemical API industry.

Title: Quality Supervisor

Location: Chicago Metro Area

Industry: Metal Manufacturing / Industrial Components

Compensation: $75K – $85K

Position Overview

A growing manufacturing organization in the Chicago metro area is seeking a Quality Supervisor to lead daily quality operations within a production environment. This role will oversee inspection processes, support quality assurance initiatives, and partner with manufacturing and engineering teams to ensure products consistently meet customer and regulatory standards.

This position is ideal for a hands-on quality professional with experience in metal manufacturing or stamping who enjoys working closely with production teams and driving continuous improvement.

Key Responsibilities

• Supervise daily activities of the quality department and inspection personnel
• Provide coaching, guidance, and training to quality team members
• Ensure products meet internal specifications and customer requirements
• Support root cause analysis and corrective action initiatives
• Analyze quality and production data to determine product acceptability
• Collaborate with manufacturing and engineering teams to resolve quality issues
• Prepare reports and data summaries for management review
• Support internal and external quality audits
• Maintain quality documentation and inspection records
• Utilize precision measuring tools and inspection equipment to verify product conformance

Qualifications

• 3+ years of experience in a manufacturing quality role
• Prior experience leading or mentoring quality personnel preferred
• Experience in metal stamping, machining, or metal component manufacturing strongly preferred
• Knowledge of quality core tools (PPAP, FMEA, SPC, MSA, APQP)
• Ability to read blueprints, GD&T, and piece prints
• Experience using measuring equipment such as calipers, micrometers, and optical comparators
• Strong communication and problem-solving skills
• Ability to work cross-functionally with engineering and production teams

Work Environment

This role operates in both an office and manufacturing environment and requires regular interaction with production teams. Occasional travel to customer or supplier locations may be required.

ABSOLUTELY NO SPONSORSHIP OF ANY KIND -- PLEASE DO NOT APPLY -- NO VISAS OR ANY TYPE OF SPONSORSHIP

Quality Manager

Must have strong experience in automotive manufacturing quality leadership (IATF 16949 OR TS 16949)

Position Overview

The Quality Manager leads the site’s quality function and ensures that products consistently meet internal standards and customer requirements. This role is responsible for managing quality personnel, driving continuous improvement initiatives, supporting production teams, and maintaining compliance with applicable quality systems and industry standards. The position works cross-functionally with operations, engineering, and leadership to maintain product integrity and address quality-related concerns throughout the manufacturing process.

Key Responsibilities

• Lead and develop the plant’s quality team by providing guidance, training, and ongoing performance feedback to ensure departmental goals are achieved.
• Direct daily quality activities including product inspections, issue resolution, and verification that manufactured products meet required specifications.
• Review and coordinate responses to customer and internal corrective actions, ensuring appropriate investigation, documentation, and follow-through.
• Analyze quality and production data to identify trends, investigate root causes, and support improvements to manufacturing processes.
• Partner with manufacturing and engineering teams to resolve product quality issues and improve overall process capability.
• Evaluate finished products and production processes to determine compliance with specifications, standards, and customer expectations.
• Investigate testing or measurement concerns by verifying calibration and functionality of inspection equipment and coordinating necessary corrective actions.
• Organize and interpret inspection results, historical quality data, and production records to support problem solving and decision-making.
• Communicate quality performance metrics through reports, charts, presentations, or other analytical tools for leadership review.
• Maintain and support the organization’s quality management system by ensuring policies, procedures, and documentation remain current and effective.
• Facilitate meetings or discussions focused on quality improvement initiatives, corrective actions, and process performance.
• Participate in internal and external quality audits and assist with follow-up actions to address findings or recommendations.
• Utilize a variety of inspection and measurement tools including micrometers, calipers, optical comparators, and related quality equipment.
• Maintain accurate documentation and records associated with quality activities and compliance requirements.
• Promote a clean, organized, and safe working environment while following company policies and operational procedures.
• Perform additional responsibilities as needed to support operational and business objectives.

Qualifications

• High school diploma or equivalent required; additional technical training or education related to quality, manufacturing, or engineering preferred.
• Previous experience in a quality leadership or supervisory role within a automotive manufacturing environment.
• Background in metal stamping, precision manufacturing, or similar industrial production processes is strongly preferred.
• Working knowledge of industry quality methodologies and core tools such as PPAP, FMEA, MSA, SPC, and APQP.
• Ability to interpret blueprints, technical drawings, GD&T, and product specifications.
• Proficiency using inspection and measurement equipment including calipers, micrometers, optical comparators, and vision systems.
• Strong analytical skills with the ability to evaluate data, identify trends, and drive corrective actions.
• Effective communication skills with the ability to collaborate across departments and clearly convey quality expectations.

Work Environment & Physical Requirements

• Position operates in both office and manufacturing environments.
• Requires the ability to stand, walk, bend, and move throughout a production facility.
• Use of hands and visual inspection tools required during portions of the workday.
• Occasional exposure to moving machinery or industrial equipment.
• Ability to travel periodically to customer or supplier locations when required.

Our solutions protect patients!

Founded in 1932, Xttrium Laboratories, Inc. is a Family Owned and Operated Company based out of the Chicagoland area. We are committed to human health and take great pride in being a leading manufacturer and supplier of antiseptic products across the country. Xttrium Laboratories began as a small group of doctors and nurses working to treat individual patient needs. Today, our portfolio has expanded to over 150 different FDA-approved infection prevention and healthcare products. With 85 years of experience, the Xttrium Team is driven to provide solutions to a wide variety of health and safety concerns.

Role: Executive Assistant/Office Manager

FLSA classification: Exempt

We are excited to offer this key opportunity with our team! We are seeking a highly organized, proactive Executive Assistant/ Office Manager to support and partner with leadership as the first EA to support the Xttrium leadership team. This person will also oversee daily office and business operations.

Key Responsibilities

• Manage leadership calendars, meetings and conference support.
• Be the liaison between staff, vendors, customers and Executive Leadership, ensuring they are focused on most critical company items while managing expectations.
• Handle travel and expenses for key leadership roles.
• Plan and execute Company events and other projects.
• Help support agendas, capture action items, and assist with PowerPoint presentations.
• Manage daily office flow, supplies, vendors, and equipment, ensuring functionality and adherence to policy.
• Serves as Office Manager first point of contact to external visitors.
• Support leadership communications through various channels.
• Other projects and duties, assigned.

Required and Preferred Education, Experience and Skills

• A minimum of an associate’s degree in business or a related subject and five (5) years of experience. A minimum of a high school diploma or the equivalent with significant plus ten (10) plus years of relevant experience preferred.
• Ability to work in an on-site setting.
• Strong written and verbal communication skills.
• Demonstrated self-starter with a detail-orientation approach.
• Ability to independently influence and lead projects to completion.
• Proficient in Microsoft Software (Word, PowerPoint, Excel).
• Ability to demonstrate creative thinking and resourcefulness.
• High discretion, professionalism, adaptability, and confidentiality.

Compensation: Salary Range & Benefits Offered

The role offers a general range between $80,000 to 105,000 per year. Final compensation will be determined based on relevant experience, education, and internal equity.

Xttrium offers a comprehensive list of benefits including but not limited to:

• Full medical, dental, vision as well as company paid life insurance and disability coverages.
• A comprehensive and competitive 401(k) retirement and savings program.
• Generous Time off including company paid holidays.

We are proud to be an Equal Opportunity Employer. We welcome people of all backgrounds, experiences, and perspectives. Employment decisions are made based on skills, qualifications, and potential, never on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

6-12+ Month Contract Position

Location - Rosemont, IL / Remote (need to be available to be onsite 2-3 times a month)

Our client is looking to add a Sr. Scrum Master to their team that is a servant leader and coach for an agile team, who is responsible for optimizing the flow of stories and the value delivered by one or more pod/ scrum team.

Key responsibilities include coordinating and facilitating Scrum ceremonies, managing dependencies for the team, providing visibility into team delivery plans and progress, enabling continuous improvement within the team. The Scrum Master helps educate the team, ensuring that the agreed Agile process is being followed. They also help remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement.

Responsibilities:

• Ensure impediments are resolved quickly, the team follows their agreed-to team working agreements, and that there is a good relationship between the Product Owner(s) and the development team(s).

• Establish and ensure adherence to the Scrum framework and ceremonies, including Sprint Planning, Backlog Refinement, Daily Stand-up, Sprint Review and Sprint Retrospective.

• Help the team define team working agreements, like a Definition of Ready and Definition of Done, and enforces the agreements.

• Set up standard project metrics, product templates and processes and works with the team(s) to create the proper ceremonies and deliverables.

• Continuously strives towards more efficient and effective Scrum teams, resulting in higher and consistent velocities as well as better software quality.

• Clearly communicate with all stakeholders, including Product Owner and Team, manage risks and resolve impediments.

• Apply expert level knowledge of the software development life cycle to coach teams to flawless deployments to the production environment.

• Drive Scrum of Scrums to ensure dependencies are clearly understood and cross-team impediments are addressed.

• Understand the big picture as well as the details and complexities of technical and functional issues, driving them to resolution.

• Ensures the team has a healthy product and Sprint backlog (in collaboration with the PO).

Qualifications:

• 8 years of experience as Scrum Master and familiar with the adoption of Agile values, principles, framework, and practices.

• BA / BS in IT, statistics, computer science, mathematics, information management, business or a related field or equivalent experience.

• Microsoft Azure DevOps expertise.

• CSM, A-CSM, SAFe SM or CSP designation.

• Strong investigative, analytical skills.

• Interpersonal communication skills with the ability to work independently or as part of a team with both the Business and technology staff.

• Experience leading or participating in all Agile meetings including: sprint planning, sprint grooming, review, demo, stand-up, and retrospective sessions.

• Experience in all phases of product, software, and testing lifecycles.

• Clear and concise verbal and written communication skills.

• Curious, self-motivated, independent.

Preferred Qualifications:

• Extensive knowledge of several agile frameworks including SAFe and experience working in a SAFe environment

The anticipated hourly rate range for this position is ($65-70/hr). Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.

Physical Therapist (PT) – Outpatient Orthopedics

6-Week Contract | Option to Extend

If you’re an experienced Physical Therapist who thrives in a fast-paced outpatient orthopedic setting, this opportunity was designed for you.

Distinctive Therapy Services is a clinician-led therapy group that prioritizes efficiency, autonomy, and high-quality patient care. We’re seeking a strong outpatient PT for a 6-week placement (with the option to extend or rotate into another assignment) in a busy orthopedic clinic.

This role is ideal for a clinician who can step into an active caseload, adapt quickly, and deliver excellent care with minimal ramp-up time.

Position Details

Setting: Outpatient Orthopedic Clinic in Northbrook, IL

Patient Population: Orthopedic and geriatric patients

Schedule: Monday – Friday | 9:00 AM – 5:00 PM

Start Date: March 23 or later

Duration: 6 weeks (option to extend or transition into a new placement)

Why Clinicians Choose Distinctive

Clinician-Led Culture – Built by therapists, for therapists

No Corporate Red Tape – No micromanagement or unnecessary meetings

Efficient Documentation – Streamlined systems that keep charting manageable

Support Without Overreach – We coordinate logistics so you can focus on care

Flexible Contract Opportunities – Potential to extend based on clinic needs

What You’ll Be Doing

• Perform physical therapy evaluations and implement treatment plans

• Treat orthopedic and workers’ compensation patients

• Progress therapeutic exercise programs and functional activities

• Provide manual therapy techniques when appropriate

• Document treatments accurately and efficiently

• Collaborate with clinic staff to support strong patient outcomes

What We’re Looking For

• Active Illinois Physical Therapist license

• Prior outpatient orthopedic experience required

• Strong orthopedic rehabilitation skill set

• Comfortable managing a full caseload

• Able to adapt quickly and integrate into clinic workflow

• Excellent communication and time-management skills

• Comfortable with electronic documentation

The Ideal Clinician

You’re confident, efficient, and ready to step into a busy outpatient clinic environment without extensive onboarding. You understand orthopedic rehabilitation, can professionally manage workers’ compensation cases, and take pride in delivering high-quality, patient-focused care.

A Practice Model That Respects Clinicians

At Distinctive Therapy Services, we trust experienced clinicians to do what they do best. If you’re looking for a structured short-term opportunity with the potential to extend—without corporate pressure—you’ll feel right at home here.

Thermal Care, part of the PiovanGroup, is a leading manufacturer of process cooling equipment and systems for applications worldwide. As an ISO 9001 certified manufacturer, Thermal Care provides heat transfer equipment for over 50 industries and specializes in meeting the specific needs of our customers by offering both standard and custom designed industrial process cooling solutions. Some of the industries served include plastics, laser, heat treating, food processing, machine tool, plating, anodizing, chemical, die casting, optical coating, and printing.

The Technical Support Specialist (HVAC) actively resolves the day-to-day technical needs of customers by managing problems and solutions. This position will report to the Director of Service and Aftermarket and is located in Niles, Illinois.

Duties and Responsibilities

• Respond to external and internal customers (primarily via phone)
• Understand customer concerns and resolve problematic issues in a professional manner
• Provide after-hours phone support
• Communicate with customers, engineering, sales, and service management
• Troubleshoot and provide suggestions to resolve electrical, mechanical, technical, or industry related issues
• Document events for future reference and create corrective action reports (CARs) as needed

Requirements

• Associate’s degree and/or five (5)+ years of direct work experience without formal education
• Minimum of three (3) years of process cooling experience preferred
• Knowledge of basic PLC ladder logic, AutoCAD drawings, system level controls, refrigerant equipment, pumps, tanks, and piping
• Ability to read and comprehend schematics, wiring diagrams, ladder logic, etc.
• Prior experience in customer service (either face-to-face or over the phone)
• Excellent verbal and written communication skills
• Must have strong interpersonal skills and provide high-quality customer service

PiovanGroup is a world leader in the development and production of systems for the automation of production processes for the storage, transport and treatment of polymers, plastic, and food powders. The Group is close to its customers, on a global basis, through continuous technical assistance and support from the design phase to the installation and start-up of the system.

Customers, People, Innovation. These are the pillars of our philosophy that have led us to grow in a path that began more than fifty years ago, pursuing our development objectives with honesty, integrity, and transparency.

PiovanGroup offers an outstanding compensation and benefits package including profit sharing, bonus plans, 401(k) with company match, medical insurance, dental, vision, life insurance, short- and long-term disability, health club reimbursement, tuition reimbursement, employee assistance, and employee referral bonus program.

PiovanGroup is an Equal Opportunity Employer (EOE) and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin or ancestry, physical or mental disability (except where physical or mental abilities are a bona fide occupational requirement), veteran status, marital status, familial status, sexual orientation, HIV-positive status, possession of the sickle cell trait, genetic characteristics, political views, and any other basis protected by federal, state or local laws.