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Stadium Operations Manager
Salary not disclosed
Miami, FL 1 week ago

Stadium Operations Manager – FIFA World Cup 2026™


Apply to Career Group Events to be considered for Stadium Operations Manager positions with Fanatics for the FIFA World Cup 2026™.


Stadium Operations Managers play a critical leadership role in delivering Fanatics’ on-site retail experience. You’ll oversee day-to-day retail operations, manage teams, coordinate logistics, and ensure merchandise locations are executed efficiently while delivering an exceptional fan experience.


How You’ll Make an Impact


  • Lead and oversee on-site retail operations, including set-up, event days, and breakdown
  • Supervise, support, and motivate Retail Event Operations Associates
  • Ensure outstanding customer service and represent the Fanatics brand with professionalism
  • Coordinate merchandise flow, inventory organization, and replenishment
  • Oversee POS operations, cash handling, and adherence to Fanatics policies
  • Support truck load-in/load-out and overall logistics execution
  • Maintain clean, organized, and fully stocked retail environments
  • Assist with inventory counts, audits, and issue resolution
  • Serve as a point of contact for onsite Retail Event Leadership
  • Troubleshoot operational challenges in fast-paced, high-volume environments
  • Create a positive, energetic, and team-focused work environment


What You Bring


  • Prior experience in retail operations, event operations, or venue management preferred
  • Previous leadership or supervisory experience strongly preferred
  • Strong customer service mindset with the ability to lead by example
  • Excellent communication and problem-solving skills
  • Ability to manage multiple priorities and make decisions under pressure
  • Comfortable using POS systems and handling cash controls
  • Reliable, punctual, and able to maintain consistent attendance
  • Comfortable working long hours in fast-paced, high-energy event settings


What’s Required


  • Professional, confident, and positive leadership presence
  • Ability to quickly learn product knowledge and operational processes
  • Strong organizational skills and attention to detail
  • Willingness to step in hands-on and support the team as needed
  • Dependable and committed throughout the assignment duration
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