Jobs in Minnetonka

462 positions found — Page 22

Assistant Store Manager - Spirit
Salary not disclosed
Brooklyn Park 1 week ago
Hourly rate ranges from $16.75
- $17.00 per hour and is dependent upon qualifications and experience.

Benefits include: Minnesota Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.

All Bonus and Pay Programs subject to qualifications.

The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control.

The minimum age requirement is 18 and must have a flexible schedule.

The physical demands of the job require 8+ hours of standing and walking, climbing ladders, setting up fixtures and lifting/moving up to 50 pounds.

Prior retail management experience is required.
Not Specified
Electro Mechanical Technician
Salary not disclosed
Plymouth 1 week ago
Summary: Location: Plymouth, MN Hours: 7:00 AM
- 3:30 PM Responsibilities: Assemble mechanical components, frames, fixtures, subassemblies, and robotic systems according to engineering drawings and build documentation.

Perform precision alignment of mechanical parts such as actuators, slides, sensors, and tooling.

Install pneumatic systems, tubing, valves, and fittings.

Wire control panels, sensors, motors, and power systems following electrical schematics.

Route cables and harnesses for neat, serviceable installations.

Assist controls engineers with I/O checkout, machine debugging, and troubleshooting.

Support mechanical dry runs, functional testing, and system verification.

Identify issues during startup and collaborate with engineering to resolve mechanical, electrical, pneumatic, or programming problems.

Perform basic robot or PLC adjustments under guidance from controls engineers.

Maintain accurate build notes, redlines, and change feedback for engineering updates.

Follow standard work procedures, safety guidelines, and quality processes.

Suggest improvements in machine design, build methods, and component selection.

Work closely with mechanical designers, controls engineers, project managers, and manufacturing teams.

Support field installation, commissioning, or service visits as required.

Requirements: At least 1 year experience with automated machinery, robotics, or custom equipment builds.

Technical diploma or equivalent experience in automation, mechatronics, machine building, or industrial maintenance.

Strong understanding of mechanical assembly, pneumatics, and basic electrical wiring.

Ability to read mechanical drawings, electrical schematics, and pneumatic diagrams.

Experience using hand tools, measurement tools, and shop equipment.

Preferred Skills: Experience with automated machinery, robotics, or custom equipment builds.

Familiarity with PLCs, HMIs, and robotic systems (e.g., FANUC, ABB, Mitsubishi).

Understanding of industrial safety standards such as lockout/tagout, guarding, and risk assessment.
Not Specified
Sales Associate - Spirit
🏢 Spirit Halloween
Salary not disclosed
Brooklyn Park 1 week ago
Hourly rate ranges from $11.80
- $12.00 per hour and is dependent upon qualifications and experience.

Benefits include: Minnesota Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.

All Bonus and Pay Programs subject to qualifications.

Brand
- Spirit Halloween The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store.

The Sales Associate is responsible for maintaining Guest Services as per Company Standards.

The Sales Associate will support the Store Management Team by generating sales, sign waving, general housekeeping, merchandising, signing, pricing, POS operations and loss prevention.

The minimum age requirement for this position is 16.

The physical demands of the job require climbing ladders, setting up fixtures, lifting/moving up to 50 pounds and may require 8 hours of standing/walking.
Not Specified
Store Manager - Spirit
🏢 Spirit Halloween
Salary not disclosed
Brooklyn Park 1 week ago
Hourly rate ranges from $20.00
- $20.25 per hour and is dependent upon qualifications and experience.

Benefits include: Minnesota Paid Sick Time, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program.

All Bonus and Pay Programs subject to qualifications.

The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses.

The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

The minimum age requirement is 21 and must have a flexible schedule.

The physical demands of the job require 8+ hours of standing/walking, climbing ladders, setting up fixtures and lifting/moving up to 50 pounds.

Prior retail management experience is required.
Not Specified
Sales Representative - On Premise
Salary not disclosed
Eden Prairie, MN 1 week ago

Time Type:

Full time

Remote Type:

Job Family Group:

Sales

Job Description Summary:

We are experts in the beer, wine and spirits industry looking for individuals who share our passion for customer service and thrive in a fast-paced selling environment.

As a Sales Representative, you will cultivate and grow account relationships located in (location) to maximize the sales of supplier brands through effective planning, selling execution and communication resulting in the achievement of company and supplier objectives.

If you share our passion for exceeding customer expectations and being on a winning team – and have a car to drive to our customers’ locations – then come join our fun, family-based culture.

Job Description:

Job Responsibilities:

Calls on accounts and covers daily routes by creating an established and efficient routing pattern.

  • Analyzes entire account base by visiting each account and identifying opportunities; completes all necessary surveys and ensures national account compliance where applicable.
  • Prepares and delivers professional sales presentations to customers by balancing the company’s priorities and customers’ needs to include new products, well and back bar placements and resets, drink and wine lists, and promotions.
  • Maintains product levels in accounts by taking inventory and restocking shelves (where legally permissible).
  • Educates account staff on priority brands by administering educational staff training seminars.
  • Manages customer account receivables by timely processing of credits and returns and communicating with accounts on aged receivables.
  • Services accounts by delivering products to customers in extenuating circumstances, handling customer issues and complaints and referring these issues, as appropriate, to management.

Achieves sales and merchandising objectives.

  • Strategizes/preplans on how best to achieve objectives by understanding company pricing and product programming information on a monthly basis and maintaining accurate historical account purchase information.
  • Understands and works with management on inventory levels by being aware of current inventory and out of stock situations and by alerting management to possible fluctuations in demand.
  • Attains standards of performance goals by achieving the distribution, volume, and activity goals of supplier brands as set by management.
  • Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate.
  • Obtains payments for company by collecting and delivering checks or other remittance from accounts where legally permissible.
  • Supports account openings by developing opening orders for new accounts in collaboration with Field Sales Manager.
  • Participates in effective supplier work with sales calls and sales blitzes.

Conduct safe and responsible interactions with the public while responsibly handling beverage alcohol product. 

Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications:

  • Bachelor’s degree in related field and/or equivalent training and work experience
  • Minimum of 2 years’ experience in Sales
  • Basic PC skills using MS Office and other various computer programs including presentation software
  • Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
  • Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
  • Analytic and Reporting skills
  • Utilize sound judgement and problem-solving skills
  • Ability to work in fast-paced, high-volume, team environment
  • Must be at least 21 years of age
  • Must possess a valid Driver’s License
  • Must have reliable transportation and proof of auto insurance

Physical Requirements:

  • While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
  • While performing the duties of this job, the employee is regularly required to reach overhead, squat and bend
  • Carrying and lifting 45-65 pounds

Competencies:

  • Accountable for results which impact the department.
  • Selects best option from a set of defined procedures/ solutions using common sense and experience of similar situations.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience. 

  

Salary Range: $50,000 - $60,000 with base salary and commissions plus $2,400 annual car allowance

  

This position is eligible to participate in a bonus program. Metrics and level of participation are determined annually. 

  

This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company’s 401(k) plan 

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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.

permanent
Physician Assistant / Gynecology / Minnesota / Locum Tenens / Physician Assistant Urogynecology
Salary not disclosed

Department: 62384400 Allina Health Group Mercy Specialty Center Shift: Hours: 40 Contract: Non-Union-NCT Weekend Rotation: None Job Profile Summary: Shape the Future of Pelvic Health Care! We are looking for a skilled and compassionate Physician Assistant to join our leading Urogynecology team. In this role, you?ll provide comprehensive patient care, collaborate with specialists, and support innovative treatments that improve quality of life. Enjoy a team-based environment, advanced technology, and a balanced schedule with no overnight shifts?all while making a meaningful impact across the Twin Cities. Job Description:

Principle Responsibilities

  • Completes comprehensive patient assessments and determines diagnosis and treatment of illness.
  • Multidisciplinary team approach to treat complex conditions.
  • Provides surgical assistance in OR for vaginal, laparoscopic and robotic-assisted surgeries
  • System-wide referral source spanning the twin cities and outlying areas.
  • Works collaboratively with patients to improve their health and well-being.
  • Excellian, our EMR, is a software product from Epic and is considered one of the most comprehensive systems in the nation.

Job Requirements

  • Master's degree completion of accredited Physician Assistant program
  • Certification as Physician Assistant - NCCPA National Commission
  • Licensed Physician Assistant - MN Board of Medical Practice required upon hire
  • Ability to obtain and/or maintain MN DEA certification and National Provider Identifier (NPI)
  • Ability to meet criteria/qualifications for Credentialing and hospital privileges, if applicable
  • BLS Tier 3 - required within 180 days of hire
  • Minimum 1 year PA experience preferred
  • Laparoscopic experience preferred

Physical Demands Medium Work*: Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently

Additional Job Description:

At Allina Health, you have an entire urogynecology health care team dedicated to your overall well-being ? body, mind and spirit. Your team includes board-certified urogynecologists (MDs), physician assistants (PAs), nurses and clinical staff who are focused on providing specialized care that meets your unique needs in a supportive, reassuring environment.

Practice Details:

  • Location: Primary site is Eden Prairie & Abbott Northwestern with ability to cover multiple sites including, but not limited to Mercy Hospital, Abbott, and Lakeville Specialty Clinic.
  • Setting: Clinic and OR setting
  • Schedule: Full-time schedule with OR time

About the Location:

Allina Health Eden Prairie Clinic

775 Prairie Center Drive Eden Prairie, MN 55344

Allina Health Eden Prairie Clinic is staffed by experts in a variety of specialties all focused on your health and wellness.

About Allina Health:

A major regional health system. With a team 27,000 strong, Allina Health operates 12 hospitals, more than 60 clinics, and 100+ specialty care sites. Learn More

Commitment to communities. Allina Health has a 140-year connection to our diverse communities. We make a difference through local health initiatives, volunteerism, and revitalization efforts in the places where we operate. Learn more

Pay Range: Pay Range: $55.24 to $76.43 per hour The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Benefit Summary:

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That?s why we devote extraordinary resources to help you grow and thrive ? not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being ? mind, body, spirit and community ? of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) - voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

  • Medical/Dental
  • PTO/Time Away
  • Retirement Savings Plans
  • Life Insurance
  • Short-term/Long-term Disability
  • Paid Caregiver Leave
  • Voluntary Benefits (vision, legal, critical illness)
  • Tuition Reimbursement or Continuing Medical Education as applicable
  • Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
  • Allina Health is a 501(c)(3) eligible employer

Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

Not Specified
SolidWorks Designer
Salary not disclosed

Our client, a state of the art process and conveying equipment/solutions provider is seeking a Solidworks Designer to add to their growing team. This client is a smaller start-up employer with less than 10 employees, but growing steadily based on increased customers/orders. This role is located in Long Lake, MN, requires IN OFFICE work M-F with 8am-5pm standard hours with "flexibility to live life." The position pays $70K-$90K based on experience and comes with a generous starting PTO plan.

The key to this role is recent and relevant experience with Solidworks Design, preferably in the design of STAINLESS steel welded structural sheet metal. The incumbent will:

  • Design and detail drawings of equipment and systems for projects in SolidWorks and AutoCAD applications.
  • Develop Proportional Integral Derivative's (PIDs), complete with motor HP's, component power specifications, and utility requirements.
  • Select mechanical, pneumatic, and electrical components.
  • Communicate with fabrication shops during design and build of equipment.
  • Visit fabrication shops and customer sites to evaluate and support equipment.
  • Work alongside an existing team of engineers in a fast-paced, innovation focused environment.
  • Design state of the art processing and conveying equipment and systems including bag unloading, batch systems, pneumatic conveying, mechanical conveying, packaging, and dust collecting machinery.
  • Utilize Mechanical Intuition – taking designs that are incomplete and make each complete to success.
  • Use Mechanical "know how" regarding industrial equipment – design to allow production of fabricated items.

Qualifications

  • 2+ years design experience using Solidworks and/or AutoCAD (3D modeling/designing).
  • Associates Degree or equivalent experience in mechanical design.
  • 1+ years experience design of STAINLESS steel welded structural sheet metal
  • Strong design acumen and technical ability to detail out drawings for sheet metal structures.
  • Team dynamic skills - communication, accountability, decision making, feedback, meeting management, and conflict management.
Not Specified
Crew Member
Salary not disclosed
Eden Prairie, Minnesota 1 week ago

You are applying for work with Papa Murphys Midwest, a franchisee of Papa Murphys, not Papa Murphys International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Papa Murphy's Pizza Crew Member

Papa Murphy is the largest take-n-bake pizza company named Best Pizza Chain in America year after year. We deliver great quality, great value and great customer service.

Papa Murphy's International is the fifth-largest pizza chain in the country and the pioneer and leader of the take 'n' bake pizza segment. Papa Murphy's operates over 1,200 franchised and corporate-owned locations in 36 states and Canada. Papa Murphys offers custom-made pizzas featuring high-quality fresh toppings generously layered on pizza dough that is made fresh each morning in each store. Papa Murphy's has been voted Best Pizza Chain in America seven consecutive years by consumers nationwide in the Restaurants and Institutions Consumers' Choice in Chains survey and is a four-time recipient of Pizza Todays Chain of the Year award, most recently in 2010.

Summary Description

Responsible for all duties of the counter person / pizza maker by performing the following:

Duties and Responsibilities

  • Be in full uniform at the proper workstation at the designated time.
  • Work all counter stations in either the scramble or station system.
  • Must be able to read, understand and utilize proper guest check procedures.
  • Make all products following the portion charts and prescribed procedures within the average time as described in the Performance Standards.
  • Interacts with guests as appropriate.
  • Wraps pizzas properly and repeats orders to guest.
  • Gives verbal baking instructions to all guests and thanks the guest.
  • Gives the order to the guest within the 6-minute door to door service time.
  • Assists guests if necessary to carry pizzas out to their car or hold the door open.
  • Responsible to keep their assigned area neat, clean and well stocked.
  • Responsible to follow excellent sanitation, food handling and safety procedures.
  • Performs the duties of the runner (restock person) or dish person as directed by immediate supervisor.
  • Responsible to perform all opening, closing, change of shift or early out duties as assigned by immediate supervisor.
  • Performs any other job-related duties as directed by immediate supervisor.
  • May also perform duties of a Cashier or Prep Person.

Additional Info:

Required Qualifications

Education:High school diploma or equivalent preferred but not required.

Knowledge, Skills, and Abilities:

  • Must be able to read, speak, write and communicate effectively at the work location.
  • Basic math skills required.
  • Must be able to maintain reasonable attendance at work.
  • Must be able to arrive at the store at the scheduled time.
  • Must be able to build and maintain positive relationships with supervisors, co-workers and guests.
  • Position requires bending and movement the entire workday.
  • Must be able to lift full pans weighing 30 pounds to shoulder height.
  • Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and refilling stock.
Not Specified
Head of Operations
Salary not disclosed
Wayzata, MN 1 week ago

Role: Head of Operations  

Organization: StoneArch Logistics

Website

Scope: Full-Time (FTE)

Location: Minneapolis, MN

Compensation Range: $150,000 - $160,000 + variable


About StoneArch Logistics

You will join a differentiated logistics 3PL that places service and responsiveness at the heart of its value proposition. You’ll have the opportunity to build and lead the operational engine behind a growing business serving major brand shippers, vigilant on continuing to grow their industry-leading, food-grade, transportation services scope. If you’re passionate about operations excellence, carrier networks, logistics technology and leadership in a high-impact role, this is your chance to drive meaningful results and shape the future of the company.

 

Why Join StoneArch?

· We are growing, focused strategically, leading by service and supported by our 4 Pillars: Growth, Operational Efficiency, Talent, Technology.

· We’ve demonstrated our service is value-added and have a clear growth plan.

· We’re committed to serving both stakeholders, shippers and carriers (not just shippers)

· Strong talent and technology stack well positioned to support growth

Position Summary:

The Head of Operations will lead and scale all areas of StoneArch Logistics’ operational performance. This role serves as the right hand to the CEO, overseeing carrier procurement and relations, account management, strategic network management, customer excellence, and overall service execution. It is both strategic and hands-on, focused on delivering exceptional execution and service, building process discipline, strengthening carrier and customer networks, and driving the efficiency, reliability, and responsiveness that define StoneArch’s reputation in food-grade transportation. The ideal leader brings deep experience in operational excellence, proactive solutioning, continuous improvement, 3PL operations, strong leadership and analytical skills, and a passion for building teams and systems that deliver high-quality results. Experience with EOS is preferred but not required (Entrepreneurial Operating System).


Core Accountabilities (EOS Accountability Chart Utilized):

Operational Strategy & Execution

  • Oversee all operations, ensuring seamless day-to-day performance while supporting and executing strategic initiatives.
  • Deliver industry-leading proactive service with deep expertise in food-grade transportation solutions, maintaining a highly focused and niche approach (“inch wide, mile deep”).
  • Ensure execution of strategy by establishing and monitoring operational KPIs such as on-time delivery, carrier utilization, cost efficiency, and service quality.

Service Excellence & Customer Experience

  • Drive operational efficiency and scale through technology, people, and process.
  • Support carrier and customer onboarding, issue resolution, and proactive communication to build long-term relationships.
  • Collaborate with commercial teams to align operational capabilities with customer expectations and business objectives.

Carrier Network & Capacity Management

  • Build and maintain a strong, reliable carrier network with emphasis on food-grade and temperature-controlled capacity.
  • Negotiate and manage carrier relationships to ensure service consistency, safety, and compliance.
  • Drive operational efficiency through accountability, performance metrics, scorecards, and regular business reviews.

Process Design & Technology Enablement

  • Lead implementation and optimization of transportation management systems, tracking platforms, and reporting tools.
  • Standardize workflows and operating procedures to ensure scalability, efficiency, and risk mitigation.
  • Lead cross-functional alignment by removing friction, ensuring clean handoffs, and enabling cohesive collaboration across teams.

People Leadership & Development

  • Build, mentor, and lead a high-performing operations team focused on responsiveness, accuracy, and accountability.
  • Foster a culture of collaboration between operations, sales, and account management to ensure customer satisfaction.
  • Partner with leadership to recruit, retain, and develop talent as StoneArch continues to expand.

Financial Management & Continuous Improvement

  • Manage operational budgets, cost control, truck-buy economics, and margin performance.
  • Identify opportunities for process improvement, automation, and network optimization.
  • Lead initiatives that improve productivity, scalability, and operational resilience as the company grows.

Executive Leadership & Strategic Partnership

  • Serve as a key advisor to the CEO on operations, strategy, and organizational priorities, including training and development of the Carrier Operations team.
  • Collaborate with leadership on business planning, resource allocation, and long-term growth initiatives.
  • Represent operations in strategic discussions with partners, shippers, and key stakeholders.


Qualifications:

· 10+ years of progressive leadership experience in logistics, trucking, or 3PL operations with direct accountability for carrier procurement, service delivery and team performance. EOS Operating System experience a plus.

· Proven success leading carrier management, network operations, or customer service teams in a high-growth, asset-light or brokerage environment.

· Strong analytical and financial acumen with the ability to manage budgets, margin performance, and operational KPIs.

· Deep understanding of transportation management systems, load tracking technology, and process automation tools.

· Demonstrated ability to build and mentor high-performing teams while fostering a culture of accountability, service, and collaboration.

· Excellent communication and leadership skills with the ability to partner cross-functionally and influence both internal teams and external stakeholders.


Work Details:

· Full-Time Equivalent (FTE)

· In-Office in Minneapolis, MN

  • Fun, energetic work environment with leadership that invests in your success
  • Substantive growth opportunities, including financial, as we reward strategic impacts

 

StoneArch Core Values & Leadership Competencies

· We need to ensure this future leader’s Values aligns with ours and that we are:

1.      Serving

2.      Accountable

3.      Growing

4.      A Team

· Our Leadership Competencies are also part of our ethos, and this leader should:

1.     Apply Vision and Strategic Thinking

2.     Be a Growth Mindset

3.     Inspire Others

4.     Be Collaborative and Promote Cross-Functional Teamwork

5.     Empower People


Diversity Commitment:

StoneArch Logistics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Not Specified
Customer Service Representative
Salary not disclosed
Plymouth, MN 1 week ago

Our client, a leader in the power sports industry, is seeking an experienced Customer Support Representative for a 6+ month contract assignment in Plymouth, MN. This role is hybrid. The schedule is Thursday through Sunday, 8:00 AM to 7:00 PM.


Job Summary:

As a member of the Service and Operations Support Team, the Customer Support Representative (CSR) – Tier 1 will support Outfitter and Dealer daily operations. The CSR – Tier 1 is responsible for providing first line outfitter support by phone and email and escalating as appropriate. The Customer Support Representative Team is dedicated to delivering exceptional customer experiences.


Essential Duties & Responsibilities:

Outfitter Support

  • Operate as the first point of contact for Outfitters (B2B) via CRM and phone system.
  • Ensure timely and accurate responses to daily Outfitter program inquiries.
  • Provide ad-hoc training to Outfitters related to adventure tools and processes such as MPWR Book, MPWR Learn, Check In/Out Process, Insurances, Accounting, and Program policies.
  • Communicate pertinent information about Outfitters/Members to leadership team. Details may include competitive intelligence, expansion and growth initiatives, marketing activities, and support trend/concerns.
  • Ability to recognize unique situations and escalate as needed.
  • Partner with Regional Account Managers to build long-term relationships.
  • Work collaboratively and cross functionally with all internal teams.
  • Perform other tasks as assigned.

Member Support

  • Provides a premium experience for the membership program. Empowered to resolve issues and deliver solutions that create positive customer interaction.
  • Operates as the first point of contact for customer support; handling inquiries and requests from members and handing off leads to the Sales team.
  • Facilitates member reservations; familiar with catalog offerings, knowledgeable of process and requirements, maintains accurate reservation data, and supports member bookings.

Xchange Team Support

  • Tier 1 support for the Xchange team via case platform.

Internal Team Support

  • Assist internal teams on data entry and other ad-hoc projects.

Skills, Knowledge, & Experience:

  • Bachelor’s degree in business or related field is preferred.
  • Must be open to working nights/weekends (as scheduled).
  • Customer service experience.
  • Strong attention to detail.
  • Ability to understand and follow process flows, while challenging the status quo in an effort to improve the overall program.
  • Must be able to build rapport in verbal and written communications.
  • High performer that takes initiative with the ability to anticipate the needs of the customer.
  • Must be able to negotiate challenges, remove barriers, and work through issues.
  • Superior interpersonal skills. Ability to work professionally and effectively with a diverse group of individuals, building strong relationships with Outfitters and team members, and resolve conflicts or concerns as they arise.

Pay Rate- $22.00- $24.00/hour

Not Specified
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