Jobs in Milwaukee, WI

About the role:

Recruiting at TQL is an opportunity to build a career with an industry leader of over 9,000 employees, offering an award-winning culture and high earning potential through uncapped bonuses. Our Recruiting team is responsible for finding sales talent nationwide, and you will own the entire candidate search process while managing the needs of your dedicated on-site hiring manager. We pride ourselves on our sense of urgency and our ability to drive results. No experience necessary; we will set you up for success with our best-in-class paid training program.

What’s in it for you:

• $45,000 per year base salary
• $2,500 sign-on bonus
• Promotional raise opportunities
• Uncapped bonuses
• The average recruiter doubles their earnings by the end of the third year
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You have excellent relationship building and communication skills
• You’re coachable and thrive in a metrics-driven environment
• College degree preferred, but not required
• Military veterans encouraged to apply

What you’ll do:

• Cultivate relationships and maintain strong communication with candidates, hiring managers, team members, and business partners to fill positions with the best talent
• Generate a high volume of candidate flow through a variety of sourcing methods
• Conduct phone-screens and manage the entire interview process from sourcing to offer, while ensuring candidates’ initial onboarding experience is seamless
• Document conversations, interview progress, offers and feedback in our Applicant Tracking System (Avature)
• Process paperwork regarding onboarding and dispositioning candidates with a high level of accuracy

What you need:

• Elite work ethic, 100% in-office
• Strong customer focus
• The ability to work with the latest technologies
• The desire to be a part of TQL while contributing to our continued growth

Why TQL:

• Certified Great Place to Work with 900+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Exposure to executive leadership and direct access to all hiring managers
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you’ll be: 735 N Water St Unit 690, Milwaukee, WI 53202

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor’s degree required; an advanced degree is advantageous.

The opportunity

Delaware North Sportservice is hiring seasonal Culinary Supervisors to join our team at American Family Field in Milwaukee, Wisconsin. Our ideal Culinary Supervisor is an experienced Cook who enjoys working in a collaborative and fast-paced environment, taking pride in delivering exceptional food service and culinary excellence to our guests. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

Information on our comprehensive benefits package can be found at we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Supervise food prep work while maintaining food quality, plate presentation and sanitation standards.

• Verify that all portion sizes, recipes, quality standards, department rules, policies and procedures are maintained by kitchen associates.

• Supervise all associates and food production in their area.

• Partner with service personnel and restaurant managers to satisfy guests.

• Maintain all kitchen equipment in full working order.

• Assist in monthly inventory.
  Assist in interviewing and training new seasonal culinary team members.
  • Read and execute BEO's for catering functions.
  • Maintain cleanliness and organization of walk-ins and freezers at all times.
  • Actively work to maintain food cost within parameters set by culinary leadership.
  • Effectively supervise proper breakdown, rotation, labeling, dating, and storage of food.
  • Perform opening, closing and side work duties as instructed and according proper guidelines.
  • Attend bi- weekly staff meetings and culinary team meetings.
  • Perform other duties assigned.

More about you

• Must have a flexible schedule including nights, days, weekends, and holidays.

• At least 2 years' experience as a Line Cook, including experience as a Supervisor or Lead Line Cook in a fast paced environment.

• Ability to effectively communicate with others in a management and leadership capacity.

• Ability to work in a fast-paced environment.

• Attentive and detailed oriented.

• Ability to multi-task.

• Must be able to obtain Food Safety Manager certification.
  Microsoft Office and computer efficiency.
  • Basic math skills; ability to understand, calculate and follow recipe measurements and proportions.

Physical requirements

• Manual dexterity is sufficient to chop, mix, blend, whip, etc. a variety of foods and liquids.

• Ability to lift and carry large pans from ovens or freezers, weighing up to 50 lbs.

• Standing and walking for the entire length of the shift.

Shift details

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Rite-Hiteis the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. Arbon Equipment, a Rite-Hite company, is North America's premiere distributor of dock and door equipment. To continue our growth, we have an opening for a SalesTrainee.

Successful entry level sales candidates will begin their Rite-Hite careerinourSales Training Programat our world headquarters in Milwaukee, Wisconsin. During this time, they will learn our products, our industry, and our customers. In addition, trainees will learn the industrial sales process, including prospecting, territory planning and management, negotiation, and account management strategies. Upon successful completion of training, they will be promoted to an outside sales position in one of ourArbon offices.

Rite-Hiteprides itself on having the best products and the best representation in the industry. Therefore, candidates for this position must meet all of the following qualifications to be considered:

• Four year college degree
• Outstanding work ethic and tenacious drive to succeed
• Excellent communication, presentation, and interpersonal skills
• Strong computer skills
• Excellent organizational skills
• Prior sales and customer service experience helpful
• Good mechanical aptitude helpful
• Ability to temporarily relocate for 3 months to Milwaukee, WI (housing and relocation assistance provided)
• Valid drivers license and good driving record required

We provide our Sales Force with everything needed for success. This includes the leading product lines in the industry, award-winning marketing, excellent initial and ongoing training, sales tools, laptop, iPad, smart phone and car allowance, tolls and parking. Do you want to control your income? Come work for a leader and see what you've been missing! We reward your success with a competitive base salary andunlimitedearnings potential, and also provide a comprehensive benefits program (medical, dental, vision, life, and disability coverages) and excellent retirement program that includes 401(k) with company match and profit sharing.

Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.

Arbon Equipment - A Rite-Hite Company is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity.

Arbon Equipment - A Rite-Hite Company provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.

Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

Being an Installation Technician holds a sense of integrity and independence. You are the face of the organization with our customers as you install Rite-Hite products, functioning out of our Milwaukee, WI, office to service the Racine area from a service truck with a partner. The opportunity offers a career for you to grow your skillset and make a daily impact!

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Timely and proper inspection, repair, maintenance, and installation of customer equipment in a manner that exceeds customer expectations and that is consistent with Rite-Hite's image as the industry leader in customer service.

• Develop and maintain good customer relations in a manner that exemplifies Rite-Hite's image and commitment to customer service.

• Compliance with all company policies and safety guidelines.

• Perform installation, inspection, and repair of equipment in the field in an expeditious manner while assuring the customer's needs are met and exceeded. This is mainly accomplished individually but may sometimes be accomplished in small teams.

• As skills and knowledge develop, guide other Technicians with less skills/knowledge through complex problems in the field. This may include training other Service Technicians in the proper field installation, service and repair of equipment and proper administrative procedures instilling Rite-Hite's commitment to customer service.

• Using the handheld devices (or paper backup forms if needed) accurately complete all necessary paperwork associated with field service, repair, and installation, including service tickets, timesheets, open job tracking form and safety analysis sheets.

• Maintain compliance with operation and communication standards as per the Field Technician Handbook.

• This position requires the operation of a service vehicle in compliance with DOT Driver Qualification standards, as well as truck-based cranes, forklifts, welders, torches, and power and hand tools.

• Follow all customer-specific requirements, policies, safety guidelines and directions on their work sites.

• Work closely with all other departments in the company, communicating and coordinating activities to efficiently maximize customer satisfaction.

• Occasional (under 20% annually) domestic overnight travel may be required for training, supporting customers at other offices, etc. may be required.

• Other duties may be assigned.

EDUCATION and/or EXPERIENCE

The successful individual will possess:

• High school diploma or general education degree (GED); and

• One to five year's experience in repair and service of hydraulic, mechanical, and electrical equipment

KNOWLEDGE / SKILL REQUIREMENTS

The ideal individual will demonstrate:

• Service Technicians must have a valid drivers license

• Passing DOT medical exam

• Applicable driver qualification standards at all times.

• Ability to read and interpret documents such as safety rules, blueprints & schematics, operating and maintenance instructions, and procedure manuals.

• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

What You'll Do

To perform this job successfully, you will have the following responsibilities as a part of your day:

• Review contracts for billing milestones/progress payments/instructions, and special conditions.
• Coordinate and prepare customer billings and any supporting documents or spreadsheets in-compliance with contractual requirements.
• Build strong positive relationships with external customers by providing a level of customer service that instills confidence that issues will be resolved in a timely fashion and in a manner that meets or exceeds expectations.
• Research and resolve any customer billing issues and/or questions in a manner that meets or exceeds their expectations. This includes, but is not limited to, accessing internal systems confirming job status, reviewing job files and contractual obligations, reviewing cash application, and reconciling jobs.
• Communicate effectively with other members of the team to ensure that potential billing issues or payment delays are properly escalated and resolved.
• Research and resolve all billing related questions that arise.
• Manage the collection of outstanding invoices so that payment is received promptly and foster an environment where customers have an excellent end-to-end billing experience.
• Maintaining a clean and up-to-date Accounts Receivable aging is essential to fulfilling this job mandate. The candidate must be able to promptly and proactively identify customer billing issues, prioritize and resolve the issues, and ensure the accurate application of customer payments to corresponding invoices.
• Make collections calls on past due accounts to include communicating to departments that can resolve customer issues resulting in payment of past due amounts.
• Assist Rite-Hite and the Accounting/Finance Department in any reasonable capacity required.

What We're Looking For

• Bachelors Degree in a related field preferred & 3+ years of construction billing and collections experience
• Strong Excel skills, ability to work with a variety of software products
• JD Edwards ERP system experience a PLUS
• Excellent organizational skills and great attention to detail
• Ability to manage multiple tasks and prioritize work accordingly
• Ability to work independently in a fast-paced environment
• Excellent communication skills, both written and verbal
• Strong team-player with a can do attitude

#LI-HYBRID

#LI-LC1

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

We're seeking a motivated and technically skilled Quality Assurance Engineer to collaborate with our engineering teams in planning, designing, and executing robust QA strategies for software and IoT connectivity. This role ensures adherence to quality standards across all in-house and cloud-configured products.

This position will be responsible for establishing and enforcing standards that ensure high quality is delivered within area of assigned responsibilities.

CORE RESPONSIBILITIES

* Design and execute comprehensive manual and automated test cases to ensure product reliability.

* Develop and maintain test plans, test cases, and automation frameworks for maximum test coverage and efficiency.

* Identify, document, and track bugs using issue-tracking tools, ensuring timely resolution.

* Collaborate with developers to resolve issues efficiently.

* Develop performance, security, and other specialized testing.

* Collaborate with development and product teams to clarify requirements and improve product testability.

* Actively participate in Agile/Scrum ceremonies, contributing to sprint planning, reviews, and retrospectives.

* Mentor teammates on testing methodologies and best practices.

* Provide clear reporting on project status, testing progress, and areas of improvement.

REQUIRED QUALIFICATIONS

* 3-5 years of experience in software testing, QA engineering, or software development.

* Proficiency with webdriver tools (Selenium, Cypress, Playwright).

* Proficiency with API testing tools (Postman, Fiddler).

* Strong scripting and programming skills.

* Experience with SQL and database schema design.

* Proficiency with issue tracking and collaboration tools (Jira, Confluence, Git).

* Ability to analyze requirements and create testable specifications.

* Strong analytical and problem-solving skills with keen attention to detail.

* Excellent written and verbal communication skills.

PREFERRED QUALIFICATIONS

* Bachelor's degree in Computer Science or equivalent experience.

* Familiarity with TypeScript, Python, or other object-oriented languages.

* Experience with cloud platforms and containerization technologies.

* Experience mentoring or training team members on testing methodologies.

* Familiarity with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI).

* Familiarity with Performance testing tools (k6, Locust).

* Familiarity with Security testing tools (OWASP ZAP, Burp Suite).

Why Join Rite-Hite Digital Solutions?

The right candidate will be:

• A tenacious advocate for customer value.
• A curious explorer of what our software can do, beyond the written requirements.
• A meticulous, detailed reporter on the story of product quality.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

In this role, you'll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

You'll bring to the role:

• Sales associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Benefits:

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Position Type: Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact . The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Milwaukee, WI

Product Quality Control / FTE / On-site

Who We Are

Novir is a pioneering preventive health technology company dedicated to providing accessible and reliable diagnostic testing solutions and preventive healthcare services. Key offerings include a product portfolio with self-test and professional use products (IVDs) currently offered in EU, virtual drug testing solutions including products for employee use only, and onsite health services with vaccinations and screening serving the senior living space. Novir's mission is to improve health outcomes by early detection in offering innovative testing products and services in key markets worldwide.

What We Do

Our product offering is currently focused on sales into EU with IVDs for professional use and self-testing. All products abide IVDR or FDA regulations and local rules in each key country, currently including Nordics and Iberia. Products are in general lateral flow assays which deliver reliable rapid results to drive early detection and organized into two main families: drug testing products serving mainly clinical customers (EU) and workplace (USA), and general health products through retail channels (EU). Novir has an established QC function in Milwaukee at Novir Research Park Lab, is ISO13485 certified and has a QMS to support it. Novir currently works with contract manufacturers for its Novir branded products and part of the roadmap includes bringing in manufacturing capabilities domestically and to add research function at the Laboratory.

About The Role:

The Quality Assurance Manager will lead the continuous development and maintenance of a Quality Management System (QMS) to ensure compliance with regulatory requirements, incl. ISO 13485 status, while also overseeing product quality assurance and risk assessment initiatives. This role collaborates with cross-functional teams to establish product and process quality specifications, to develop or drive improvements and to ensure compliance with regulatory bodies and local regulations. The QA manager will foster culture of continuous improvement within the organization and an integration of the quality management system into every process and product aspect of the companies' everyday activities to deliver products and services safely and to great customer satisfaction.

The ideal candidate for this role is a process oriented with deeper analytical skills, strategic and collaborative leader, possessing a deep understanding of quality management systems and key regulations such as IVDR and FDA, a meticulous attention to detail, a proactive approach to problem-solving, and a passion for delivering products that exceed customers' expectations.

What You'll Do:

• Total Quality Management System (TQMS): Develop, implement, and maintain a robust QMS to ensure compliance with regulatory requirements and internal standards. Oversee the continuous improvement of QMS processes, including documentation, supplier qualification, audits, and corrective/preventive actions.
• Team Leadership and Development: Lead and mentor the team, fostering a culture of continuous improvement and accountability. Provide training and development opportunities to enhance the skills and knowledge of the quality assurance team.
• Regulatory Compliance: Stay on top of industry regulations and standards related to manufacturing of products, including IVDR
• Risk Assessment and Management: Implement effective risk mitigation strategies to minimize potential quality and safety risks throughout the supply chain. Collaborate with cross-functional teams to integrate mitigation strategies into overall operational practices.
• Customer Complaint Management and Investigation: Maintain a robust system for receiving, investigating & resolving customer complaints related to product quality and safety. Analyze complaint trends using statistical methods to gain insights to allow for targeted improvements. Ensure corrective actions are implemented and champion continuous improvement measures based on customer feedback.
• Implement Process Improvements: Execute ongoing projects of process improvements to address key quality and customer issues, and to engrain the QMS into the company activities.
• Product Quality Assurance: Oversee Quality Control process for products serving EU and US, collaborate with cross-functional teams to establish and enforce product quality specifications, ensuring consistency and adherence to brand standards. Conduct regular product quality inspections and lead investigations into any deviations from established standards.
• Supplier Quality: Work closely with product suppliers to establish and maintain high-quality materials. Develop and implement supplier quality assurance programs to monitor and improve supplier performance.
• Data Analysis and Reporting: Utilize data-driven insights to identify trends, areas for improvement, and opportunities for innovation. Prepare and present regular reports to executive leadership on quality metrics, compliance status, and improvement initiatives.

Key Experience We're Looking For:

• 6+ years of progressive experience in quality assurance with 3+ years of experience in a leadership (people management) role
• Bachelor's degree in a related field preferred
• Extensive knowledge of regulatory requirements, quality standards, and industry best practices related to IVD products
• Demonstrated experience in managing budgets, setting strategic goals, and delivering results in a fast-paced, dynamic environment
• Exceptional leadership and communication skills, with the ability to influence and inspire cross-functional teams to drive successful product safety and quality improvement initiatives
• Black Belt certified preferred
• Experience with ISO13485 certification

Perks of Working @ Novir:

• Competitive total compensation offerings
• Generous paid time off policy
• Medical, dental and vision insurance, some of which is covered by the company
• Company provided Disability and Life Insurance
• Flexible schedule and work from home policy
• A friendly office atmosphere in our office space in the heart of Milwaukee's Third Ward
• Opportunity to build something incredible while being surrounded by intelligent, hardworking and motivated coworkers

THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOULL

• 
  
• Be proud of rewarding work helping people grow, learn, and live well
  
• Develop real, meaningful relationships with the individuals you serve
  
• Experience ownership and trust from your leaders to do whats right for participants
  
• Take initiative to help participants be part of the community and enjoy their favorite activities
  
• Support participants with developmental goals like budgeting, exercise, and nutrition
  

Youll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If youre compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita.

EVERY PERSON DESERVES A FULFILLING CAREER

• 
  
• Competitive Pay: Pay on Demand, Full benefits package for full-time employees, including a 401(k) with a 3% company match
  
• Time Off: Paid time off plus holiday pay to recharge so you can be your best at work
  
• Network of Support: Supervisors who care deeply about the participants and your wellbeing
  
• Job Security: A stable job at an established, growing company
  
• Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career
  

WHAT YOULL BRING TO SEVITA

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• Education: No High School Diploma required
  
• Experience: No experience required
  
• Skills: Communication, adaptability, multi-tasking, teamwork, time-management
  
• Behaviors: Patient, compassionate, reliable, responsible
  
• Vehicle: Valid Driver's license and access to a registered vehicle with proof of insurance
  

Apply today and explore careers, well lived at Sevita.

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
Weve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.