Information Technology Jobs in Millbrae, CA
88 positions found
Border Patrol Agent (BPA) โ in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)
SAME MISSION, NEW DRIVE!
You love protecting your community and doing your part to keep our nation safe. But maybe youโre looking for a change of scenery?
USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DONโT FORGET TO CHECK OUT THE INCENTIVES โ SEE SALARY SECTION BELOW
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidatesโ first-choice preferences. Relocation may be required.
U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits:
Salary for newly appointed law enforcement Border Patrol Agents varies from:
Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:
- Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
- Buffalo Sector Stations - Wellesley Island
- Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
- El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
- El Centro Sector Stations - El Centro, Indio, Calexico
- Grand Forks Sector Stations - Pembina
- Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
- Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
- Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
- Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
- San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
- Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
- Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
- Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
- Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities:
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nationโs economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
- Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications:
GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:
- Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
- Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
- Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:
- Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
- Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
- Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veteransโ Preference: You may also be eligible for an excepted service Veteransโ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
Youโll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal governmentโs official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, youโll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Location: Remote Position with 25% travel required to Foster City, CA
Duration: 1 year
We are seeking an experienced Project Manager to lead cross-functional initiatives in a fast-paced corporate environment. The ideal candidate will bring strong operational discipline, excellent stakeholder management skills, and the ability to drive complex projects from concept to execution. Pharmaceutical or training experience is preferred but not required. Experience in new hire onboarding-ideally for sales representatives-is highly preferred.
Essential Duties and Job Functions:
* Support the lead training manager by managing assigned components of training initiatives (i.e. planning, execution and follow up) to ensure timelines, quality and objectives are met.
* Lead and collaborate on the development and implementation of knowledge/skill-based training focused on ensuring success through therapeutic disease state and product knowledge for commercial field sales
* Develops and executes training with a specific focus on our new hire program 'Accelerate' as well as account management skills, product knowledge, new promotional campaigns, product launches, communication skills, selling skills, phased trainings, sales meeting training workshops, ongoing learning sustainment programs & other as needed field sales.
* Collaborates with and supports relevant internal departments, including Marketing, Commercial (Field Sales, National Accounts, Regional Trainers), Commercial Operations, Global L&D, Medical Information, Legal, Business Conduct and Regulatory to develop appropriate training.
* Collaborates with internal customers including Compliance/Legal, Marketing and Medical Information to ensure training materials and workshops are current, effective and compliant with regulatory guidelines.
* Partners with external vendors to design curricula or programs and planning of instructional methods and materials using adult learning principles.
* Effectively prepares for instruction by conducting needs assessments, identifying targeted participant characteristics, and soliciting cross-functional feedback before finalizing design and strategy.
* Offers solutions for bridging gaps between current organizational capabilities and needs.
* Helps ensure readiness of the organization for training deployment including identifying key stakeholders and determining their needs in advance, in order to deliver high quality and effective programming.
* Analyzes the characteristics of existing technologies and their use in instructional design.
* Partners with subject matter experts and key stakeholders to identify training needs, improve training solutions and lead change initiative implementation.
* Monitors and maintains alignment with Commercial group's strategic training plan while balancing short-term and long-term business goals.
* Manages budget aligned with both the development of training resources and / or POA / Sales Meetings
Knowledge, Experience and Skills:
* Proficiency in Microsoft Office applications including Word, Teams and PowerPoint, particularly as used in the development of instructional content.
* Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision.
* Ability to organize and work under strict time and production deadlines, while producing quality deliverables.
* Good organization skills, time management, and the ability to juggle multiple tasks are all prerequisites of an effective project manager.
* Excellent facilitation and communication skills.
* Demonstrated ability to simultaneously handle a large and diverse number of technical tasks and issues with tact, cooperation and persistence.
* Demonstrated ability to build consensus and gain alignment with key stakeholders
* Demonstrated ability to lead without authority
* Strong organizational and problem-solving skills.
* Comfortable working with people at all levels of the organization globally as well as with suppliers, vendors and customers.
* Ability to effectively communicate in visual, oral and written presentation forms.
* Ability to effectively manage a project from its initiation to delivery, either as live training or as a virtual deliverable.
* Ability to effectively manage multiple vendors from selection to final deliverable
* Must have the ability to focus on performance by establishing clear objectives for the training.
* Strong interpersonal communication, facilitation, problem solving, decision making and analytical skills.
Minimum Experience:
* High School Degree and Twelve Year's Experience
OR
* Associates Degree and Ten Years Experience
OR
* Bachelor's Degree and Eight Years' Experience
OR
* Masters' Degree and Six Years' Experience
OR
* Ph.D.
Preferred Experience:
* MS degree plus 6 years in related field is desirable
* 5+ years of commercial pharmaceutical/biotech experience
* 3 years of successful Field Sales experience
* 1 year Prior commercial training experience
* Experience in HIV is preferred, launch experience preferred
* Sales, marketing, or training experience in a competitive biotech/pharma marketplace
As aย Clinical Technology Specialist, you will play a vital role in ensuring the successful use of advanced, innovative surgical technologies. We offerย comprehensive trainingย to equip you with the skills and confidence to thrive in your role.ย ย Primary Responsibilities:ย Set up and operate surgical technologies to provide technical equipment guidance as needed to surgeons and staff before and during surgeryย Perform preoperative checklists, sterilization, equipment calibrations, and complete necessary documentationย Load and transport surgical technologies to healthcare facilities. Driving is an everyday responsibility of this role with occasional overnight travel. When overnight travel is requiredย gasoline, meal per diems, andย the hotel will be provided per the companyย expense policy.Practice safe vehicle operations, safe workplace practices, and laser safety techniquesย Meet customer needs, provide exceptional customer service, and foster strong, professional relationships with both ForTec team members and healthcare partners
Requirements: Must be able to work a flexible schedule with early mornings, evening cases,ย and occasional weekend coverage or overnight travelProfessional demeanor and strong team-oriented mindsetMust be able to meet the credentialing requirements of assigned medical facilities, which include client-required immunizationsBasic computer/smartphone proficiencyHigh School diploma or equivalentย Must hold a valid U.S. driverรขโฌโขs license with no major violationsAbility to push, pull, and manipulate medical equipment over 50 poundsAbility to frequently bend, stoop, sit, and stand for long periods of time What You Need to Be Successful: Ability to work independentlySelf-starter with excellent problem-solving abilitiesOutstanding communication and customer service skillsย Strong organizational skills with a high attention to detailย Preferred Background:ย If you have prior medical, EMT, Surgical Technologist, or military experience, your background can provide a smooth transition into the clinical technology specialist role.ย If you have experience working long days, unpredictable schedules, early mornings, and are eager to learn, we will train you! Wage Range: $25ย - $28ย an hourย depending on experience Join ForTec Medical รขโฌโ make YOUR impact today!ย
All your information will be kept confidential according to EEO guidelines. The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. PandoLogic. Keywords: Student Transition Coordinator, Location: San Francisco, CA - 94151
Oracle FDI Developer/Analyst
Contract
Palo Alto, CA (Remote or Hybrid if in SF Bay Area)
This position pays around $60 - $70/hr on W2
Responsibilities:
- Business Discovery & Analysis
-Lead requirements for workshops with FP&A, Accounting & Procurement.
-Translating needs into well-formed user stories, acceptance criteria, and success metrics. Map KPIs/metrics (e.g., revenue, COGS, Opex, cash flow, AP/AR aging, PO cycle times) to source systems and FDI subject areas.
- Data Modeling & Development & Go live (Oracle FDI)
-Design and implement data models, pipelines, and semantic layers within Oracle Finance Data Intelligence (leveraging Oracle subject areas, views, and data products).
-Build/Configure reports, dashboards, and self-service datasets.
-Implement drill paths, prompts/filters, row-level security, and data
entitlements.
-Establish data quality checks & build/maintain documentation
-Conduct UAT and migrate in production environment
- Demos, Enablement & Iteration
-Run demos and showcases with Finance leadership and business stakeholders; collect feedback and iterate fast.
-Create playbooks and training (how-to guides, release notes, KPI definitions) to drive adoption and self-service analytics.
Required Qualifications:
- Hands-on experience implementing and configuring Oracle Financial Data Intelligence (FDI)
- Experience leading requirements gathering sessions with finance stakeholders including FP&A, Accounting, and Procurement
- Strong understanding of financial metrics and KPIs such as revenue, COGS, operating expenses, cash flow, AP/AR aging, and procurement cycle times
- Proven ability to design and build data models, semantic layers, dashboards, and self-service datasets within Oracle FDI
- Experience configuring drill paths, prompts, filters, row-level security, and data entitlements
- Knowledge of Oracle subject areas, views, and data products
- Experience mapping business metrics to source systems and reporting structures
- Ability to establish data quality checks and validation processes
- Experience conducting user acceptance testing and managing production migrations
- Strong documentation skills covering data models, configurations, and processes
- Ability to create training materials, playbooks, and how-to guides for end users
- Excellent communication skills with the ability to present to finance leadership and business stakeholders
- Ability to work autonomously with minimal supervision
- Strong organizational and prioritization skills
Preferred Qualifications:
- Experience with Oracle Cloud Financials (General Ledger, Accounts Payable, Accounts Receivable, Procurement)
- Familiarity with Oracle Analytics Cloud, OTBI, or Oracle Business Intelligence
- Background working directly with FP&A teams on budgeting, forecasting, or financial planning processes
- Experience with data integration tools or Oracle Integration Cloud
- Prior experience in a consulting or systems integrator environment
- Background working in multinational organizations or with global finance teams
- Experience driving self-service analytics adoption across an organization
- Knowledge of Agile methodologies and iterative delivery practices CBAP , PMP , or Oracle certifications
Core Competencies:
- Analytical Thinking: Ability to break down complex business problems, identify root causes, and develop structured solutions
- Technical Aptitude: Comfort working hands-on with data models, configurations, and reporting tools while understanding underlying data structures
- Business Acumen: Strong understanding of finance and accounting processes, terminology, and how data supports decision-making
- Communication: Ability to convey technical concepts to non-technical audiences and translate business needs into technical requirements
- Stakeholder Management: Skill in building relationships, managing expectations, and engaging effectively with finance leadership and cross-functional teams
- Attention to Detail: Commitment to data accuracy, documentation quality, and thorough testing
- Adaptability: Ability to iterate quickly based on feedback and adjust to evolving priorities
- Ownership & Accountability: Self-directed approach with a strong sense of responsibility for outcomes and deliverables
- Enablement Mindset: Focus on empowering end users through training, documentation, and self-service capabilities
- Collaboration: Ability to work effectively with technical and business teams across functions and geographies
Job Title: Executive Assistant / Personal Assistant
Location: The Peninsula (Bay Area, CA)
Salary Range: $175,000โ$200,000
Hours: Standard business hours (with flexibility as needed)
We are seeking an experienced Executive Assistant / Personal Assistant to serve as a true right hand to a CEO based on the Peninsula. This role blends high-level corporate support with occasional personal assistance and involvement with the internal household team. The ideal candidate is proactive, intuitive, easygoing, and genuinely passionate about making a leaderโs life run seamlessly. This person anticipates needs before being asked and takes pride in creating efficiency and calm in a fast-paced environment.
Key Responsibilities:
Executive Support
- Manage complex business and personal calendars with precision and foresight.
- Coordinate detailed domestic and international travel arrangements.
- Prepare materials and logistics for board meetings.
- Interact professionally with board members, clients, and senior stakeholders.
- Track priorities, streamline processes, and anticipate needs proactively.
Personal & Household Involvement
- Provide hands-on personal support as needed to ensure daily operations run smoothly.
- Work closely with the internal household team, including the chef, security, driver, and housekeeper.
- Be present and engaged in supporting family logistics when required.
- Assist with occasional errands and last-minute requests with discretion and efficiency.
- Support light property-related involvement while collaborating with existing staff (not acting as a property manager).
Qualifications
- Minimum 10+ years of experience supporting senior executives.
- Strong corporate experience required; experience in a blended executive/personal support role preferred.
- Demonstrated experience supporting C-level leadership in a fast-paced environment.
- Highly proactive with strong judgment and problem-solving ability.
- Comfortable receiving direct feedback and operating in a high-expectation environment.
- Exceptional discretion, professionalism, and emotional intelligence.
- Strong organizational skills and attention to detail.
- Easygoing demeanor with a genuine passion for being a trusted right hand.
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting /home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
- We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Initiative for Hiring.
Duration: 6 months
Job Description:
- We are seeking a Digital Accessibility Product Design Specialist with deep expertise in digital accessibility to support product design teams in creating inclusive digital experiences.
- This role focuses on embedding accessibility into the design phase of product development, ensuring accessibility considerations are integrated early in the UX lifecycle. The specialist will partner closely with UX designers to review designs, guide accessible interaction patterns, and help prevent accessibility issues before development begins.
- The ideal candidate will have a strong background in Product or UX Design and later specialized in accessibility, with hands-on experience applying accessibility standards, assistive technologies, and inclusive design practices across modern digital products.
- This is a design-focused accessibility role that emphasizes guiding accessible UX patterns during the design process rather than accessibility testing or engineering remediation.
Responsibilities:
Accessibility Design Integration
- Partner with UX and product design teams to incorporate accessibility best practices during the design and concept stages of product development.
- Review UX designs, wireframes, and interaction patterns to ensure accessibility considerations are addressed early.
- Guide designers on accessible interaction patterns, UI components, and inclusive user flows.
- Identify potential accessibility barriers during design reviews and recommend improvements.
Accessible UX Guidance
- Provide expertise on inclusive design principles and accessible UX patterns.
- Ensure proper color contrast, typography, spacing, focus states, and keyboard accessibility in digital interfaces.
- Support designers in building accessible components and patterns within design systems.
- Evaluate design prototypes and user flows for accessibility risks before development.
- Use assistive technologies and accessibility tools to validate design decisions.
- Provide guidance on designing for users relying on screen readers, keyboard navigation, and other assistive technologies.
Experience:
- 5+ years of experience in Product Design, Interaction Design, or UX Design.
- Minimum 4+ years of dedicated experience working in digital accessibility.
- Strong knowledge of accessibility standards including Web Content Accessibility Guidelines 2.1 / 2.2.
- Hands-on familiarity with assistive technologies including:
- JAWS
- NVDA
- VoiceOver
- TalkBack
- Experience guiding designers on accessible UX patterns and inclusive interaction design.
- Hands-on experience using assistive technologies to validate accessibility considerations.
- Experience identifying accessibility issues during the design phase of product development.
- Proficiency with design and collaboration tools including:
- Figma
- Jira or Atlassian
- Experience testing accessibility elements such as:
- Screen reader compatibility
- Keyboard navigation and focus management
- Color contrast and visual accessibility
- Assistive technology usability
Skills:
- Visual accessibility
- WCAG 2.1/2.2 AAA
- UX Patterns
Education:
- Bachelorโs degree or equivalent experience.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Deepak
Email:
Internal Id: 26-04491
As a Procurement Specialist, you will be the first point of contact for our business teams. Embedded in a dedicated pod, you'll manage purchase orders, track requests, facilitate supplier onboarding, and ensure procurement flows seamlessly through systems and approvals.
This is a hands-on, detail-oriented role where you'll work closely with cross functional partners (e.g sourcing, supply chain, finance) to translate requests into clean procurement transactions and keep momentum. You will report to a Sourcing Category Lead and work alongside other specialists, logistics, and front-end systems support.
This role provides embedded, hands-on, high-quality procurement support for some of the most complex and fast-moving programs in the world. By sitting close to teams, Procurement Coordinators:
- Ensure suppliers are onboarded quickly, POs flow without error, and shipments arrive on time.
- Guide requests through the right sourcing path to balance speed, accuracy, compliance, and cost efficiency, maximizing end-user experience.
- Deliver proactive order tracking and improved visibility for stakeholders.
- Drive efficiency through standardized buying, automation opportunities, and cost-reduction practices.
What You Will Do
- Serve as the embedded procurement partner to business teams, providing responsive, high-quality support on intake and order management.
- Guide requests through the right sourcing path to balance speed, accuracy, compliance, and cost efficiency.
- Enter and manage POs/orders in Zip/Oracle; ensure coding is correct and approvals flow smoothly.
- Facilitate supplier onboarding - gather vendor docs, coordinate approvals, and track until active; escalate delays with context and solutions.
- Partner with Legal, Security, and other cross-functional partners to ensure contracts, NDAs, and compliance checks don't stall procurement.
- Escalate blockers, approval delays, or scope questions to sourcing managers or functional partners
- Assist with contract and SOW workflows by ensuring correct templates, approvals, and documentation are used
- Monitor and proactively track physical goods orders and deliveries with suppliers and logistics partners, keeping stakeholders informed at every stage.
- Maintain data accuracy across procurement systems (Zip, Oracle, PLM) for spend, supplier, and delivery info.
- Promote consistency and efficiency by spotting opportunities for standardization and aggregation of purchases.
- Communicate proactively with sourcing, supply chain, and finance stakeholders, tailoring your approach to ensure clarity and alignment.
- Generate reports/dashboards on order status, cycle times, and onboarding SLAs for your pod.
- Document and refine workflows to simplify repeat transactions and improve efficiency.
- Identify and bring forward ideas to improve processes, reduce friction, and scale procurement support - including opportunities to leverage automation and AI tools where possible.
You Might Thrive in This Role If You
- Bring 4+ years in procurement coordination, sourcing support, purchasing operations, AP/finance ops, or supply chain support.
- Have experience with procurement systems (Zip, Oracle, NetSuite, SAP, Coupa, Ariba, etc.).
- Excel at attention to detail and accuracy in data entry and approvals.
- Are service-oriented and responsive - you like being embedded with teams and helping them move fast.
- Thrive in ambiguous, fast-moving environments with shifting priorities.
- Communicate clearly, escalate when needed, and adapt your approach to different audiences.
- Take pride in keeping teams moving forward by coordinating requests and resolving blockers quickly.
Pay Rate: $70-$85/hour on W-2
The Experience:ย
Are you someone who finds their purpose in helping others? Do you love connecting with other people? Weโre looking for people whoโd like to turn it into a meaningful career. As a Cafรฉ Ambassador, youโre at the heart of the Capital One community. Youโll introduce cafรฉ goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafรฉs. Every day is an opportunity for you to introduce people to Capital One. Itโs a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.ย
But while great customer service is where it starts, development means everything. Here, youโll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.ย
The Benefits:ย
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. Itโs backed by our belief that great work doesnโt mean sacrificing your well being. Itโs part of our mission to set the standard for personal flexibility, so you can grow here and at home.ย
Hereโs what we are looking for in you:ย
Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!ย
Responsibilities:ย
? Bring the Cafรฉ experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcomeย
? Proactively engage with customers and the community in all areas of the Cafรฉ whether youโre helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeysย
? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resourcesย
? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire youย ย
? Stay curious, adaptable and have a desire to learn and grow through self developmentย
? Continually learn new digital and technical skillsย
? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Cafรฉย
? Volunteer within the community and be an advocate for financial literacyย ย ย ย ย ย
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certificationย
- At least 1 year of Retail, Sales or Customer Service experienceย
Preferred Qualifications:ย
- Associateโs degreeย
- 2+ years of Retail or Customer-facing experienceย
- Proficient in G-Suiteย
- Strong written and oral communication skillsย
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
San Francisco, CA: $59,800 - $64,584 for Cafe Ambassador
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Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidateโs offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theย Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Cityโs Fair Chance Act; Philadelphiaโs Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Company Description
At OneNotary, we are transforming the notary industry by making secure, fast, and accessible online notarization available anytime, anywhere. Trusted by tens of thousands of businesses across the U.S., our platform powers critical transactions for individuals and enterprises in highly regulated environments.
As we continue to scale, we are looking for experienced leaders to help deliver operational excellence and a best-in-class customer experience.
We are seeking a Director of Notary Operations to lead and scale OneNotaryโs nationwide notary network. This role is responsible for ensuring high-quality, compliant, and efficient notary services while continuously improving the experience for both business clients and individual signers.
Reporting to executive leadership, the Director will work closely with Product, Engineering, Compliance, and Customer Success teams to optimize operations, strengthen quality standards, and support platform growth.
- Lead and scale OneNotaryโs notary operations team and nationwide network of remote notaries.
- Establish training, certification, and onboarding programs to ensure notaries meet high standards of professionalism, compliance, and customer service.
- Implement quality assurance processes including audits, coaching, and performance monitoring.
- Ensure adherence to state-specific notary laws and RON regulations.
- Manage workforce planning and session fulfillment to maintain strong service levels.
- Track operational KPIs and drive improvements in efficiency, quality, and customer satisfaction.
- Partner with Product and Engineering to improve tools and workflows for notaries and customers.
- 10+ years of leadership experience in operations, customer experience, or service delivery.
- Experience building and managing distributed or remote teams.
- Strong background in training, quality management, and operational process improvement.
- Experience in regulated industries such as legal tech, fintech, or SaaS preferred.
- Data-driven leader with strong cross-functional collaboration skills.
About Evergreen
Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation.
We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit.
These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.
About the Role
This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers.
What Youโll Do
Strategic Leadership and Transformation
- Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation.
- Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities.
- Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner.
- Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams.
- Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation.
Technology Strategy and Execution
- Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks.
- Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives.
- Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals.
- Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value.
- Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions.
What Youโll Bring
- 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients.
- Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines.
- Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives.
- Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients.
- Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies.
- Exceptional skills in executive presentation, negotiation, and relationship management.
- A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains.
- Strong negotiation and problem-solving abilities.
- Willingness to travel for client engagements and strategic events as needed.
- Proven experience operating within a vendorโclient environment, managing client executive relationships, and solution delivery
- Proven experience operating within a vendorโclient environment, managing client executive relationships and solution delivery.
Job Title: Head of Product
Position Type: FTE
Location: San Francisco Bay Area
Salary Range: USD $ 300๏ผ000-350๏ผ000
Job ID#: 162262
Company introduction:
My client is an early-stage, consumer AI product team building a next-generation social experience on top of an existing messaging ecosystem.
Their product is currently live in a limited university pilot across California, with strong early engagement signals.
This is a small, senior team operating with high ownership, fast iteration cycles, and a strong product-first culture. They believe great consumer products are built by people who deeply understand systems, user behavior, and real-world constraints โ not by process alone.
Looking for a hands-on Product Leader to own the product end-to-end โ from problem definition to shipped features, from early experiments to scaled systems.
This is not a coordination-only role. You will work directly with engineering and design, make hard tradeoffs, and shape both product strategy and execution.
What you will do
- Own 0โ1 and 1โN product development for a consumer AI product
- Design and iterate core user flows (onboarding, messaging, engagement loops)
- Work closely with engineers on system constraints, API design, and AI integration
- Define success metrics, run rapid experiments, and make data-informed decisions
- Lead early-stage product discovery with real users, especially college students
- Balance growth, safety, trust, and long-term product integrity
What weโre looking for
- 5โ10+ years building consumer or platform products
- Proven experience shipping real products (not just roadmaps)
- Strong system thinking: able to reason about constraints, tradeoffs, and scale
- Comfortable operating in ambiguity and making decisions with incomplete data
- Founder mindset: high ownership, low ego, deeply hands-on
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at :
The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
$60-$65 per hour
Hybrid 3 days in Fremont, CA
full benefits, PTO, etc
Capacity Management and Operations is a new team supporting multiple internal Client organizations. We manage their Capacity Management process, improving it where necessary, and provide operational support for the work pipeline. Our engineers help resolve capacity regression cases which save the Client millions in data center running costs per year. We also enable the most cutting edge work by aligning the demand and supply for critical infrastructure.
Quick learning is the most critical part of this job. Each internal Client org is different, most of them are using custom tools and have different needs. The ideal candidate will have a solid background in cross-functional capacity management or operations, but must be open to navigate a steep learning curve. Experience with automation, scripting and coding will be a great asset. Good communication is a must.
Key tasks
- Maintain consistent communication with key stakeholders in each Client org to manage their current and future needs
- Act as the owner of and actively develop the Capacity Management framework
- Collaborate cross-functionally on a daily basis with stakeholders from multiple Client orgs
- Support engineers in implementing the framework for each specific Client org case
- Support the Client orgs in capacity planning and building their capacity monitoring processes
- Act as a SPOC for non-standard requests related to Capacity Management and Operations service
- Report on team's performance
Qualifications / requirements
- 3+ years of experience in Technical Project/Program Management
- Good understanding of capacity planning and monitoring
- Expert communication skills in English - both spoken and written - including being proactive about communication with team members and beyond the team
- Ability to work in a highly dynamic, large-scale environment
- Willingness to learn and the desire to gain knowledge and skills to constantly improve qualifications
- Some extent of flexibility to participate in oncall rotation and oncall handover meetings
THE PROMISES WE MAKE:
Pay range is $60-$65 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit /privacy.
Program Manager โ Autonomous Vehicle Driver/Operator Program
Location: South Bay, SF Bay Area
Salary Range: $115k to $125k
Position Summary
We are seeking an experienced and highly organized Program Manager to lead and scale our Autonomous Vehicle (AV) Driver/Operator Program. This role oversees daily AV operations, driver recruitment and training, compliance, safety performance, and crossโfunctional coordination to support safe, efficient, and highโquality autonomous vehicle testing and deployment.
This program is currently operating at Level 2 autonomy, with a planned transition to Level 3 operations later this year, requiring an even higher level of operational rigor, safety governance, and process maturity. The ideal candidate has deep experience in AV programs (Level 2 or above required), field operations leadership, and the rollout of safetyโdriven programs in regulated environments.
This position requires being onsite MondayโFriday, for the first 60 days to support program rampโup. While this role is not expected to travel frequently, openness to travel is preferred as the program expands to future markets such as Atlanta and Jacksonville.
Key Responsibilities
Program Leadership & Strategy
- Own endโtoโend management of the AV Driver/Operator Program, including planning, execution, scaling, and continuous improvement.
- Build, refine, and operationalize processes to support AV testing across multiple markets as the program matures.
- Develop KPIs to measure safety, quality, training effectiveness, operator performance, and overall program health.
- Drive operational excellence and ensure alignment with internal goals, legal requirements, and AV readiness milestones.
- Support program evolution as the fleet transitions from Level 2 to Level 3 autonomous operations.
Driver/Operator Management
- Oversee recruitment, onboarding, training, scheduling, and performance management of AV drivers/operators.
- Ensure operators meet all regulatory requirements for autonomous vehicle testing, including readiness for Level 3 operations.
- Lead retention, engagement, professional development, and ongoing operator skill enhancement.
- Partner with HR on workforce planning, staffing forecasts, and operational scaling.
Safety & Compliance
- Maintain strict compliance with federal, state, and local AV regulations.
- Build and enforce robust safety programs, particularly for Level 2 and Level 3 operational environments.
- Collaborate with Safety, Legal, and Compliance teams to ensure policies and procedures remain current and auditโready.
- Oversee incident management, including reporting, investigations, trend analysis, and corrective action planning.
- Foster a culture of safetyโfirst decision-making in all driver, testing, and operational activities.
CrossโFunctional Collaboration
- Work closely with Engineering, Product, Safety, Fleet, and Data teams to ensure operator insights feed into system and operations improvements.
- Coordinate daily vehicle deployment, testing workflow, and fleet availability.
- Support pilot programs, new market launches, and geographic expansion in future phases (e.g., ATL/JAX).
- Communicate program risks, roadblocks, and operational impacts across teams to ensure alignment.
Operational Performance & Reporting
- Monitor daily operations, identify inefficiencies, and implement process improvements.
- Manage program budgets, resource allocation, and staffing levels.
- Provide regular performance reporting to executive stakeholders, including safety metrics, operational KPIs, and risk assessments.
- Improve data quality, reduce operational errors, and enhance the reliability of operatorโcollected data.
Qualifications
Required
- 5+ years of program or operations management experience.
- Experience managing fieldโbased teams in transportation, logistics, mobility, technology, or similar operational environments.
- Experience working with Level 2 or higher AV programs (or directly comparable ADAS operations).
- Strong understanding of safety management systems and regulated operational environments.
- Proven ability to scale operational programs across teams or markets.
- Excellent analytical, organizational, communication, and stakeholder management skills.
Preferred
- Experience with autonomous vehicles, ADAS, robotics, mobility technology, or mapping/AV data collection platforms (e.g., WAYZ, MOVE).
- Knowledge of AV testing frameworks, readiness criteria, and regulatory requirements.
- Experience leading multiโsite operations or scaling field programs.
- PMP or equivalent certification.
Core Competencies
- Operational Excellence
- Safety Leadership
- Strategic Thinking
- DataโDriven Decision Making
- CrossโFunctional Collaboration
- Change Management
- Team Development & Coaching
What Success Looks Like
- High safety and compliance standards maintained across all AV deployments.
- Reduced operator-related incidents, operational errors, and data integrity issues.
- Improved training efficiency and reduced time-to-readiness for operators.
- Strong retention, engagement, and performance within the driver/operator workforce.
- Seamless coordination between field teams and engineering, ensuring rapid feedback loops and continuous improvement.
- Successful readiness and smooth transition from Level 2 to Level 3 operations.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit: Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Senior Human Resources Manager
Aviagames, Inc. โ San Mateo, CA (Hybrid)
Leader in the Skill-Based Gaming Industry
About Aviagames
Aviagames, Inc. is a global leader in the skill-based gaming industry, known for delivering engaging, competitive, and innovative mobile gaming experiences. We operate at a fast pace, facing cutting-edge legal and regulatory issues across intellectual property, consumer protection, privacy, commercial disputes, and more. Join our dynamic and collaborative team, where your work will directly shape the future of competitive gaming.
What will your responsibilities be?
- Recruitment: Collaborate with the HR team to lead local recruitment efforts in the USA. This includes mapping and sourcing candidates, coordinating and scheduling interviews, and issuing offer letters.
- COE Policy Implementation: Implement company-wide HR projects and policies. Communicate and translate policies to ensure accurate understanding among US employees.
- Employee Relations: Track employee status and issues, and provide feedback to leaders.
- Onboarding, Transfers, and Exits: Follow standardized processes created by the Beijing SSC team to ensure smooth execution of onboarding, transfers, and exit procedures in the USA.
- Cultural Activities:
- Independently plan and execute cultural activities to enhance team spirit and trust among employees.
- Design and organize team-building exercises, holiday celebrations, and other social events that foster a positive work environment. Ensure that these activities reflect the companyโs values and cultural goals, effectively bridging the cultural elements between the U.S. headquarter and the office in Beijing.
What are we looking for?
- Fluent in English and Mandarin.
- Bachelor's degree in Business Administration, Human Resources, or a related field.
- 8+ years of experience in Human Resources roles.
- Previous experience in a similar role within a multinational company is preferred.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Able to understand and manage interpersonal dynamics effectively.
- Bring positive energy and enthusiasm to the workplace.
- Willing to take on various tasks with a strong sense of responsibility and initiative.
- Eager to Learn and Grow: Open to continuous learning and professional development.
What We Offer
- Competitive compensation and equity package.
- Comprehensive health, wellness, and retirement benefits.
- Opportunity to work in a fast-growing industry shaping the future of skill-based gaming.
- Highly collaborative and entrepreneurial work culture.
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Support Engineer, Tier 3
Location: United States; Remote, MST or PST
Experience: Senior Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Advanced Technical Resolution
- Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
- Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
- Proactively identifies and addresses issues prior to customer or executive escalation.
- Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
- Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
Subject Matter Expertise
- Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
- Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
- Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
- Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
Knowledge Sharing & Enablement
- Mentors and provides technical guidance to support engineers across all tiers.
- Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
- Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
- Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
Systemic Improvement & Cross-Functional Collaboration
- Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
- Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
- Provides technical input that informs product quality, platform stability, and support scalability.
- Represents customer impact and operational risk during cross-functional discussions and incident reviews.
Customer & Incident Management
- Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
- Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
- Maintains accountability for case progression, resolution quality, and documentation accuracy.
Minimum Qualifications, Education, and Skills
- 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
- Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
- Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
- Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
- Proficient in SQL database analysis, including complex queries and table structure evaluation.
- Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
- Experience with cloud platforms such as AWS and/or Azure.
- Expertise in containerization and orchestration technologies (Docker, Kubernetes).
- Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
- Maintains a high standard of customer focus and operational accountability.
- Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
Location: Santa Monica, CA
Duration: 17+ Months
Description:
- Interfaces with stakeholders and management to manage expectations, provide status updates on project and discuss concerns.
- Is accountable for ensuring resolution of concerns/issues.
- Develops project budget for budget request purposes, leveraging his/her team.
- Develops a proposed approach to address a business problem (e.g., build vs. buy),leveraging his/her team.
- Participates in/leads the development of RFP/RFI process.
- Develops project plans.
- Manages resources, project schedule and budget to meet deliverables.
- Maintains all reporting requirements as needed.
- Actively manages the execution of the project, including assigning work to project staff, managing project scope and project finances, and ensuring the quality of deliverables.
- Ensures all deliverables and commitments are met and the project is in compliance with relevant standards and methodologies.
- Leads basic project risk management.
is working with a top tech company in Cupertino, CA to hire a hybrid Legal Specialist (Privacy and Law Enforcement Compliance). Your primary responsibility will be to process and respond to requests for assistance on emergencies. You will also be responsible for processing and responding to requests, subpoenas, court orders and search warrants received from law enforcement agencies seeking access to customer information. This role requires someone to be on-site in Cupertino Tuesdays, Wednesdays, and Thursdays.
Role Details:
- Anticipated Start Date: Immediately
- Schedule: 40 hours per week
- Duration: 9 months, strong potential to extend
- Pay Rate: $35/hr - $40/hr ($70k - $80k annualized)
- Benefits: Medical, Vision and Dental insurance (all 99% covered)
- Location: Cupertino, CA - Hybrid (in office Tuesday, Wednesday, and Thursday)
Job Responsibilities:
- Reviewing, scrutinizing and responding to requests received from law enforcement agencies for customer information within established procedures.
- Reviewing and responding to large volume of time-sensitive standard requests received from law enforcement agencies for customer information which are handled in strict accordance with applicable law, our terms of service, and our law enforcement guidelines, and determining when to escalate non-standard requests.
- Researching relevant internal systems and retrieving appropriate information to include in legal process.
Key Personal Skills
- Strong understanding and handling of sensitive information and privacy protection.
- Ability to analyze and process emergency and legal process documents and requests within departmental operating procedures.
- Strong technical proficiency with ability to work effectively across multiple applications and databases and observe high levels of data accuracy and attention to detail in daily work management.
- Investigatory process experience, able to work independently with impeccable judgment.
- Good analysis and decision-making capability with ability to reliably recognize non-standard and emergency requests and escalate accordingly.
- Strong interpersonal and clear communication skills with ability to take the necessary initiative to resolve request-conflict issues.
- Prior experience responding to legal requests from law enforcement agencies and consumers preferred.
- Strong work ethic and exceptional partnering skills.
Preferred Qualifications:
- Experience at a tech company (tech savvy individual)
- Preferred candidate would have a litigation background either as a junior paralegal / paralegal, or a legal secretary.
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is committed to the principle of equal opportunity. All employment decisions are made without regard to race, color, gender, gender identity, gender expression, sexual orientation, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), marital status, age, national origin, ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status or any other basis protected by the laws or regulations in the locations where we operate.
Remote working/work at home options are available for this role.
H&P has partnered with a cutting-edge AI research company as it looks to expand it's in-house legal team.
This is a rare opportunity to work with one of the biggest names in the industry as a trusted, strategic legal advisor to a team of committed innovators.
*Please note this is a confidential search, so we would not be able to disclose the name of the client.
The ideal candidate would bring:
- A JD (Juris Doctor) from an accredited law school with an active membership to at least one U.S. state bar
- 8+ years' experience legal experience with a strong background in Data Privacy and Intellectual Property (IP) law
- Commercial exposure, ideally to SaaS
- Relevant regulatory compliance experience
- Ability to relate technical concepts to relevant legal requirements
- Experience providing guidance on risk mitigation and data acquisition
- Experience providing counsel in a tech company / in a related (fast-paced) industry
- Creative problem-solver
In return we will offer:
- Driven team of legal professionals
- Flexible working hours
- Above market compensation package
- Exposure to cutting-edge technology and world-leading projects
- Collaborative working culture
- 401k
- Support for further academic qualifications
- Life, medical, visual, and dental insurance
- WFH options
- Clear career progression track
About Higgsfield
Higgsfield AI is the leading video AI company redefining synthetic media on socials. The company is entering its next stage of scale with $200M+ run-rate sales in just 9 months after launch, and a fresh $130M Series A.
Role Overview
We are hiring an Associate General Counsel, Product to serve during a period of hypergrowth. This role reports directly to the General Counsel and will focus on product, privacy, AI, and other regulatory matters. It is an opportunity to shape and scale an emerging Legal function that also serves as a business thought partner and guide. A successful candidate will be a high-energy problem-solver who consistently drives results.
This role is hybrid and based in the San Francisco Bay Area (preferred) or Los Angeles.
Key Responsibilities
- Work closely with the companyโs design, engineering, and research teams to provide to legal and strategic risk-mitigation advice on a variety of topics including privacy, data security, safety, copyright, AI regulations, and consumer protection laws.
- Grow and operate a global privacy and data protection compliance program.
- Build out legal and operational infrastructure so risk is managed in an efficient and scalable way.
- Stay current on legal developments relevant to AI companies and translate the potential risks into actionable advice.
- Contribute to urgent company initiatives that may be outside of your core expertise.
Knowledge, Skills, and Qualifications
- Strong knowledge of state and international privacy, data protection, and online safety laws.
- Working knowledge of copyright, secondary liability, and emerging AI regulations. Curiosity and discipline to learn new areas of law to meet business needs.
- Some knowledge of marketing and consumer protection laws as applied to digital platforms and ecommerce.
- Low-ego, "doer" attitude. Someone who eagerly tackles projects large and small. Not an equivocator, mere delegator, or someone overly reliant on outside experts.
- Comfort in a very fast-paced, demanding, results-oriented environment with colleagues in distant time zones.
- Crisp, business-friendly communications skills.
- J.D. and active membership in at least one state bar who can practice in-house in California.
- 6+ years of experience practicing law.
- Strongly preferred: meaningful in-house experience at a high-growth tech company with AI-powered products.
Your opportunity
At Schwab, youโre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us โchallenge the status quoโ and transform the finance industry together.
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We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations.
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As a Wealth Advisor within Schwab Wealth Advisory (SWA), you are joining a premier, fee-based, and non-discretionary investment advisory solution, providing clients with a personal relationship, specialized service, and ongoing advice built on Schwabโs approach to investing. You will have a direct impact on the lives of clients, working as a fiduciary within a dedicated Schwab Wealth Advisory team to deliver an exceptional client experience. SWAโs advice philosophy will empower you to use a vast array of products (i.e. stocks, bonds, ETFs, mutual funds, separately managed accounts, option trading), setting you up for success to help clients manage complex portfolios and achieve their goals. Youโll grow within an experienced, collaborative team, while deepening relationships with various partners, including industry leading advisors. If you are looking to develop with a firm that will challenge you to deepen your wealth management expertise, within a role that allows you to help clients while doing what you love, this may be the opportunity for you.
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What you haveRequired Qualifications:
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- Bachelorโs degree
- Active FINRA Series 7 license
- (May be obtained with a 120-day condition of employment for certified and current CFPยฎ designation or CFAยฎ designation holders, verified before hire)
- Active FINRA Series 66 license
- (May be obtained within the first 120 days)
- Three or more years advisory experience, including creating and customizing financial plans and portfolios for clients
- Five or more years in the financial services industry working directly with clientsย
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Preferred Qualifications:
- CFP or CFA
- Superior relationship management and client retention experience
- Polished interpersonal, communication and presentation skills, attention to detail
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In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
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Whatโs in it for you
At Schwab, youโre empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaborationโso you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you โ both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance