Jobs in Manheim Pennsylvania

As a Home Health LPN, you will:

• Provide skilled nursing care to patients, working onsite in their homes, under the direction of an RN.
• Implement individualized care plans in collaboration with the patient, family, and healthcare team.
• Educate patients and their families on disease management, treatment options, and self-care techniques.
• Maintain accurate records of patient care, including documentation of patient visit, interventions, and outcomes.
• Maintain contact with patients, physicians, clinical manager(s), and other members of the healthcare team promptly regarding patient or family needs and status changes. Participate in care coordination activities and discharge planning.

• Current nursing license in the practicing state
• Valid drivers license, auto insurance and reliable transportation
• Current CPR certification
• Two years experience as an LPN/LVN in a clinical setting

• Nursing experience in a Home Health or Hospice setting

Pay Range
•    $33.00 - $47.00 pay per visit/unit
•    $53,000 - $73,000 per year base pay

Additional Information

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Scheduled Weekly Hours

Pay Range

Description of Benefits

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Location: Trillium Place (Lancaster, PA) PAY RANGE: $120,000 to $135,000/annually

Current Opening:

• Full-time (EXEMPT)
• Participates in staffing on-call and as Manager-on-Duty

The Director of Nursing provides leadership to the Healthcare Department to ensure that Tandem Living’s standards, policies, and procedures are upheld, and that supportive, person‑directed care is consistently delivered. This position will be performed in accordance with TANDEM LIVING Core Values, Mission Statement, and regulations.

QUALIFICATIONS:

• Current Pennsylvania license to practice as a Registered Nurse.
• Five (5) years of experience as an RN Charge Nurse/Supervisor or previous DON experience, preferably in a CCRC.
• Basic computer skills required; proficiency in Microsoft Office, including Word and Outlook.
• Maintains current, in‑person, American Heart Association–approved hands‑on BLS certification.

RESPONSIBILITIES INCLUDE:

• Develops written policies, procedures, and standards, with particular attention to quality‑of‑life and quality‑of‑care issues. Clearly communicates these policies and standards to all nursing staff and ensures follow‑through using appropriate accountability measures.
• Performs key management functions, including interviewing prospective employees; monitoring the performance appraisal process; resolving staff concerns in consultation with the Director of HR; addressing morale issues; monitoring Trillium Place staffing needs; addressing turnover concerns; conducting monthly RN, LPN, and CNA meetings; ensuring appropriate RN supervision; maintaining high visibility; providing budget input with attention to cost‑containment; and maintaining all required departmental documentation.
• Addresses significant family concerns, issues, or problems in consultation with the Nursing Home Administrator (NHA).
• Strategically plans, prioritizes, organizes, implements, and delegates responsibilities with a high degree of accuracy, ensuring attention to both quality of care and quality of life.
• Establishes antibiotic stewardship standards to ensure antibiotics are prescribed only when appropriate. Coordinates with the Antibiotic Stewardship Task Force, Infection Prevention, and physicians regarding policies and procedures related to antibiotic use.

BENEFITS:

At TANDEM LIVING we value the wellbeing of all of our team members and offer competitive wages and a comprehensive benefit package! Benefits may include:

• Five-star facility rating by CMS
• Deficiency-free status from the PA Department of Health
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with company match
• Tuition Reimbursement, Scholarship, and Advancement Programs
• Paid Time Off
• Company-paid Life Insurance
• Access to our Wellness Center and Pool at no charge to the employee

EOE/M/F/D/V Employer

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business. Monitor all functions, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

- Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled- Administer vaccines as needed- Provide patient counseling and pharmaceutical care to customers- Ensure pharmacies comply with all local, state and federal laws (including HIPAA)- Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards- Achieve a thorough knowledge of the trade area, its customers and its competition- Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors- Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy- Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics)- Follow procedures for handling pharmacy products from authorized sources- Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately- Establish/maintain all record keeping practices necessary for legal compliance, company policies, accounting policies and other requested reports- Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers- Ensure all product returns are handled in a timely fashion and per company policy- Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition- Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use- Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary- Make a strong and continuous effort to broaden personal knowledge and pharmacy skills- Must be able to perform the essential job functions of this position with or without reasonable accommodation 

QUALIFICATIONS

Minimum Bachelors Degree in pharmacy  Current state pharmacist licensure in good standing  Ability to handle stressful situations  Knowledge of basic math (counting, addition, and subtraction)  Effective oral/written communication skills Desired 1 year of retail experience  Second language (speaking, reading, and/or writing)  

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you're looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
• Buffalo Sector Stations - Wellesley Island
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
• El Centro Sector Stations - El Centro, Indio, Calexico
• Grand Forks Sector Stations - Pembina
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

We are Hiring!! Pelvic Physical OR Occupational Therapist!!

Pelvic Foundations in central PA serves women in Berks, Lancaster, and surrounding counties. Join this innovative and growing pelvic health PT/OT practice. You get competitive pay and fewer hours. You design your schedule to fit your life. You gain autonomy and agency to practice how you know will benefit your patients. You receive compensation during a three month onboarding where you gain a hands on framework that works on the whole body through a neuromusculoskeletal manual approach that has been rewiring and restoring women to benefit them through their lifespan! Training and mentorship goes beyond the 3 month onboarding where you will find your work family!

Let's meet and discuss how we fit!

Apply today! Email your resume to:

Jennifer Estes, DPT and CEO/Owner of Pelvic Foundations:

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Brent Miller Jewelers is seeking an experienced Sales Manager to lead the sales team in delivering an elevated, client-centric experience that reflects the Brent Miller standard. Reporting to the Store Director, this role is responsible for driving sales performance, fostering a culture of service excellence, and supporting talent development. The ideal candidate is a confident leader with a strong background in sales and leadership, a passion for luxury service, and a talent for developing high-performing teams.

SALES LEADERSHIP

• Develop and execute strategic initiatives that deliver store and category specific sales targets.
• Lead, motivate, and coach the sales team to consistently achieve individual sales goals.
• Actively lead by example on the sales floor to develop and support all client relationships. 
• Demonstrate a strong sense of business acumen and assess local market opportunities to implement a proactive and effective sales strategy.

CLIENT EXPERIENCE & STORE OPERATIONS

• Champion a luxury client experience across all aspects of the business including sales, service, and operations.
• Maintain a strong presence on the sales floor to model and coach to the Brent Miller selling behaviors.
• Utilize store amenities and hospitality to create a unique shopping experience.
• Oversee tasks including scheduling, payroll, and visual merchandising.

TEAM DEVELOPMENT & TALENT MANAGEMENT

• Attract and retain top talent to support a high-performance culture.
• Conduct ongoing coaching, training, and performance evaluations.
• Lead the performance management process through quarterly and annual reviews.
• Implement development plans for individual team members.
• Responsible for creating a positive and inclusive work environment for all team members.

CLIENT DEVELOPMENT

• Lead clienteling strategies and track sales pipelines to ensure sustained growth.
• Drive client development activities among individual team members to cultivate new and existing clients.
• Manage outreach strategies, client follow-up, and appointment preparation.

SKILLS

• Relationship building and people leadership                                  
• Sales strategy and execution           
• Coaching and performance management
• Strategic planning and project management
• Strong attention to detail and organization
• Excellent communication (written, verbal, presentation & facilitation)
• Scheduling / Time management
• Conflict resolution

EXPERIENCE 

• Minimum of 3 years of luxury retail or hospitality sales management 
• Proven record in team leadership and exceeding sales targets
• Experience with coaching and employee development plans
• GIA training or prior jewelry/watch knowledge 

WHY BRENT MILLER

We’re more than a jewelry store.  We’re a legacy built on relationships, craftsmanship, and excellence.  When you join our team, you become part of a supportive, driven, and creative culture where your ideas are valued and your contributions make an impact.

We offer:

• Medical, dental, and vision insurance
• Paid time off
• 401(k) plan with employer contributions after one year of service
• Opportunities for professional growth
• Relocation assistance will be considered on a case-by-case scenario

About Grocery Outlet

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.

Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.

The Independent Operator Role

The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.

Key Responsibilities:

• Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
• Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
• Buying & Merchandising: leveraging Grocery Outlet’s unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
• Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
• Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
• Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.

Benefits:

• Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
• Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
• Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
• Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.

Qualifications:

• Minimum of 4 years’ retail store Management or multi-unit restaurant management experience.
• Entrepreneurial mindset with a passion for retail and customer service.
• Strong leadership skills and the ability to build and develop a team.
• Business acumen, including financial and operational management experience.
• Willingness to relocate and commit to the full training and onboarding process.
• A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.

This is not the right opportunity for you if you…

• Are looking for a passive investment or absentee ownership.
• Are interested in selling property or real estate to Grocery Outlet.
• Are expecting Grocery Outlet to build a store in a specific location at your request.

If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!

Grocery Outlet Privacy Policy -

Marketing:

• Utilize our Event Management Software to create digital content to promote both Events and Trainings; manage the Events in the Software and/or Sales Force
• Create Sales Force Campaigns to assemble invitee lists which are then tracked in the Event Management Software
• Utilize Salesforce marketing automation to invite attendees and automate registrations and responses into the Event Management Software
• Utilize Sales Force reporting and dashboards to provide real time updates regarding Event activities and status
• Develop content for and design event materials for advertising and promoting events and training which may include: Flyers, Web Sites, and/or Email templates

Events:

• Accountable for the planning, execution and effectiveness of company events
• Research venues and vendors and select based on their fit, quality, and cost
• Establish and maintain relationships with event vendors, food service providers and venue contacts
• Plan all event details and aspects, including location, timing, content, and target attendees with input from company stakeholders
• Coordinate vendor payments and ensure invoicing of any event fees due from attendees
• Responsible for establishing event budgets with manager and then managing to meet or beat budget
• Coordinate and oversee all event operations including set-up, execution and tear-down
• Analyze and evaluate event feedback and results, provide recommendations for improvement to all sponsor stakeholders
• Attends and assists at company events within our entire footprint at the direction of the Marketing Manager

Sales Support:

• Coordinates event venues, outside event speakers and catering
• Create the sales events in the Event Management Software and track through Sales Force
• Create corresponding event campaigns and monitor/maintain/measure event RSVPs in Salesforce
• Coordinate manufacturer factory tours, product expos, and other off-site training registrations and travel arrangements for Associates and Customers
• Coordinate internal Sales Blitzes

Training Support:

• Coordinate off-site training locations, outside trainers, and catering
• Create the training events in the Event Management Software and track through Sales Force
• Create corresponding training campaigns and maintain training RSVPs in Salesforce
• Update and maintain training certification process in Salesforce and Eclipse
• Maintain Training Video Library on website

Why work for HVAC Distributors?

• We have been in business for over 35 years
• Competitive compensation program
• Annual incentive program
• Full benefit package first of the month following 30 days of employment
• 401k Program with match
• State of the art technology
• Growth opportunities
• Best Places to Work in PA 2023, 2024 & 2025

Qualifications

Education and/or Experience:

• Bachelor's degree (B. A.) from four-year college or university
• 5 years’ marketing experience
• Experience in event planning or event coordination in a corporate environment
• Valid Class “C” Drivers License with good driving record.

Knowledge, Skills and Abilities:

To perform the job successfully, an individual should demonstrate the following skills and abilities:

• Proven track record of creative, successful events.
• Ability to multi-tasks and meet deadlines.
• Possess excellent communication and interpersonal skills.
• Experience in managing budgets and tracking expenses

Computer Skills:

• To perform this job successfully, an individual must have proficiency in and Event Management Software, Microsoft Office products, Sales Force CRM, Wordpress, and Adobe Creative Suite.

• Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
• Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
• Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
• Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
• Develop business relationships with field team to maximize coverage of shared targets.
• Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
• Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
• Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
• Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
• Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
• Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
• Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
• All other duties as assigned.
  
  

• Bachelor's degree from an accredited college or university OR equivalent experience
• 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
• Experience selling in the Cardiovascular space preferred
• Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
• Excellent communication & rapport building skills.
• Ability to articulate complex clinical data.
• Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
• Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.
  
  

A leading, rapidly growing and industry-known HVAC provider in Lancaster County is hiring Field Sales Representatives to meet with homeowners and offer residential heating and cooling solutions. This is a high-support, high-earning opportunity with a strong reputation behind you.

About the Opportunity:

• No cold calling — a steady flow of qualified, scheduled appointments from a dedicated marketing pipeline.
• W2 position with a full benefits package.
• New company car with all expenses covered.
• 100% commission, but realistic earnings of $100K–$150K+.
• Join a well-known, rapid-growth HVAC brand that sets its sales team up for success.

What You’ll Do

• Attend in-home appointments provided for you
• Assess homeowner HVAC needs and present solutions
• Build trust, explain options clearly, and close sales
• Deliver an outstanding customer experience

What You Bring

• Strong communication and relationship-building skills
• Motivation to earn and succeed in a commission-driven role
• Professionalism and a customer-first mindset
• Valid driver’s license

About the role:

The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you’ve completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management.

POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED

What’s in it for you:

• $50,000-$55,000 minimum compensation your first year, based on education
• Includes base salary, sign-on bonus and housing allowance
• Uncapped commission opportunity
• Our average sales representative hits six figures after three years of selling
• Want to know what the top 20% earn? Ask your recruiter
• Relocation assistance package to help you get settled in Cincinnati

Who we’re looking for:

• You compete daily in a fast-paced, high-energy environment
• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You’re coachable, enjoy solving problems and thinking on your feet
• College degree preferred, but not required
• Military veterans encouraged to apply

What you'll do:

• Receive 6 months of direct training from experienced Logistics Account Executives
• Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
• Participate in hands-on and virtual training sessions
• Develop negotiation skills through prospecting and cold calling
• Build your book
• Use your training to meet sales metrics and become eligible for commission
• Establish relationships to close new customers
• Negotiate prices with customers and carriers
• Resolve freight issues to ensure timely pickup and delivery

What you need:

• Elite work ethic, 100% in-office
• Strong negotiation skills with ability to handle conflict
• Entrepreneurial mindset and exceptional customer service

Why TQL:

• Certified Great Place to Work with 800+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Regional Sales Representative – Remote (USA)

$120–150K base + $30–40K bonus Manufacturing / Graphite Electrodes 50–75% travel

We’re seeking a high‑energy Regional Sales Leader to grow key accounts, develop new business, and own a strategic territory in the graphite electrodes market. This is a remote role with strong earning potential and major customer impact.

What You’ll Do

• Build and expand customer relationships
• Present and sell technical products with a value‑driven approach
• Prospect, cold call, and develop new opportunities
• Track sales activity, CRM updates, and market trends
• Coordinate with internal teams to ensure smooth delivery and communication
• Drive continuous improvement through customer feedback

What You Bring

• Proven sales success in industrial/manufacturing markets
• Strong communication, negotiation, and presentation skills
• Highly motivated, organized, and independent
• Proficiency in MS Office
• Ability to travel extensively

If you’re a driven sales professional ready to lead a territory and grow a specialized market, this role is built for you.

Place in Pittsburgh, PA

The Materials Management Coordinator oversees and optimizes supply chain and materials management operations across all hospitals, ensuring compliance, efficiency, and cost-effectiveness. This role maintains the system Item Master, leads product evaluations, monitors purchasing and inventory accuracy, and collaborates with hospital Materials Management teams to standardize processes and resolve challenges. The position provides training, conducts site visits to ensure adherence to policies, assists with new hospital setups, and partners with Finance and Accounts Payable to address discrepancies and implement system improvements. Through strong leadership and communication, the Coordinator supports operational excellence and ensures reliable delivery of supplies to enhance patient care.

Works within Group Purchasing Organization (GPO) framework to seek the highest quality products within the best available cost structures. Assist with evaluating supplies negotiating contracts and reviewing quality product as assigned. Additionally serves as a GPO vendor and contract resource. This position may also assist with expense reports and contracted service vendors.

Required Skills:

• A minimum of associate degree in business administration, or a healthcare related field required.
• A minimum of five (5) years hospital purchasing experience, contracts, compliance systems and standards required.
• Current, valid, and active driver’s license required.

Additional Qualifications/Skills:

• Bachelor’s degree in a healthcare related field preferred.
• Experience with database management systems preferred.
• Strong verbal and written communication skills preferred.
• Clinical experience preferred.
• Exemplifies Standards of Behavior.
• Ability to project a professional image.
• Knowledge of regulatory standards and compliance requirements.
• Strong organizational, prioritizing and analytical skills.
• Ability to make independent decisions when circumstances warrant.
• Working knowledge of computer and software applications used in job functions.
• Freedom from illegal use of and effects of use of drugs and alcohol in the workplace.

The Installation Manager oversees the execution of product installations from start to finish. This role is responsible for managing the installation supervisor, installation crews, scheduling jobs, reviewing project specifications, and ensuring all work is completed safely, on time,under budget,  and to quality standards. The Installation Manager serves as the main point of contact between customers, sales, production, and installers—resolving issues in the field, tracking progress, and maintaining accurate documentation. They monitor company assets, inventory and materials, enforce company and safety policies, train and develop installation staff, and continuously improve processes to increase efficiency, reduce rework, and enhance customer satisfaction. Strong leadership, communication, troubleshooting, and organizational skills are essential resulting in the achievement of departmental and organizational goals.

• Hires and trains departmental team members.
• Oversees the daily workflow and schedules of the department to meet sales goals.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with company policy.

The essential functions include, but are not limited to the following:

• Leads an interdepartmental team to complete assigned projects on time, to specifications, and with accuracy and efficiency.
• Manages and mentors a team of installation supervisors and technicians, ensuring alignment with departmental and organizational goals and objectives.
• Foster a culture of collaboration, transparency, and innovation across departmental and functional teams.
• Monitor and report on project performance, identifying opportunities for optimization, continuous improvement, and risk mitigation.
• Develops and maintains Standard Operating Procedures (SOPs) to ensure consistency and quality.
• Oversees and holds team members accountable for individual KPIs and overall team performance.
• Collaborates closely with other company leaders and departments to resolve challenges and address concerns to meet and exceed customer expectations.
• Manages budgets, resource allocations, and capital assets.
• Serves as the primary operational point of contact for active installations—fielding calls and questions from installers, internal teams, and customers.
• 
  
• Reviews project specifications, site conditions, and install drawings before work begins to confirm access, equipment needs, safety requirements, and feasibility.
• Troubleshoots jobsite issues and makes timely decisions to keep projects moving.
• Ensures accurate and timely completion of all field documentation.
• Communicates schedule changes, delays, and job status updates promptly to internal stakeholders and customers.
• Monitors jobs in progress to ensure work is performed according to scope, quality standards, and customer expectations.

• Demonstrated management experience in leading an installation, service, or operations department.
• Proven ability to develop and implement initiatives that yield positive results.
• Strong organizational, time-management, and multitasking skills to balance multiple responsibilities, and meet deadlines.
• Analytical mindset with the ability to use information for strategic decision-making.
• Commitment to fostering a collaborative and accountable team culture.
• Ability to read technical drawings, documents, and contracts.
• Knowledge of sign installation is a plus. 

• Bachelor’s degree in Business Administration, Engineering, Construction Management, a related field or equivalent years of experience required .
• Minimum of 3 years proven management and customer service experience required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Prolonged periods of sitting at a desk and working on a computer.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers; handle or feel objects, tools, or controls.
• Must be able to lift and/or move up to 50lbs.
• Ability to be on job sites including but not limited to climbing ladders, extended walking, etc.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• May experience periods of high workload and tight deadlines.
• The noise level in the work environment is usually low to moderate.

• May require travel 20% - 30% of the time to client sites, project locations, and other business-related destinations.
• Travel may involve overnight stays. Must be willing and able to spend extended periods away from their primary work location.
• Responsible for making travel arrangements, ensuring compliance with travel policies, and managing travel-related expenses efficiently.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

We are partnering with an awesome company who is seeking a Full Time Director of Resident Services. This company owns and/or manages over 3,300 apartments, providing housing that is safe and affordable to those with lower incomes, focusing on seniors, families, and individuals living with disabilities. Serving nearly 4,500 residents in 67 communities located in urban, suburban, and rural areas across Pennsylvania, Delaware and Maryland, HDC builds hope and opportunity for all residents to reach their full potential by creating, preserving, and strengthening affordable housing communities.

Position Summary:

The Director of Resident Services oversees the Resident Services Department, driving the strategic planning and execution of initiatives to meet HDC’s mission and objectives. This role ensures efficient resource allocation, fosters clear communication, and aligns departmental priorities with the organization’s overall strategic goals. The Director actively cultivates and leverages external partnerships and resources to enhance resident services, strengthen service delivery, and secure sustainable funding for long-term success. Reporting directly to the Chief Operating Officer, the Director is a vital member of the Operational Leadership Team, contributing to the organization’s leadership and operational excellence.

Essential Duties and Responsibilities:

The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. HDC may change the specific job duties with or without prior notice based on the needs of the organization.

• Strategic Leadership: Provides visionary leadership to ensure the successful execution of departmental priorities and annual workplan goals, aligning them with HDC’s mission and strategic objectives.
• Team Development: Mentors and coaches Resident Services Managers, addressing professional development needs to enhance leadership capabilities and team performance.
• Fundraising and Resource Development: Collaborates with the Chief Operating Officer and Director of Resource Development to create and implement fundraising strategies that support the Hope & Opportunity Fund and Resident Services programs. This includes preparing grant applications, launching direct appeals, and identifying new funding opportunities.
• Partnership Building: Cultivates and strengthens partnerships with social service providers to enhance service delivery in key areas such as housing stability, health and wellness, economic mobility, and community building.
• Cross-Department Collaboration: Works closely with Property Management to achieve shared objectives, including improved housing stability, increased rent collection rates, enhanced resident satisfaction, and an elevated quality of life for residents.
• Data-Driven Improvement: Conducts data analysis and provides periodic reports to evaluate service delivery progress, identify improvement areas, and measure resident outcomes effectively.
• Interdepartmental Communication: Promotes seamless communication and collaboration across departments to align Resident Services initiatives with organizational priorities.
• External Representation: Represents HDC as a subject matter expert by delivering presentations to the Board of Directors, participating in external workshops, and attending industry events to enhance organizational visibility and credibility.
• Resident Advisory Council Support: Serves as staff support for the Resident Advisory Council, a committee of HDC’s Board of Directors, ensuring their objectives align with the organization’s mission.
• Grant Compliance and Reporting: Monitors compliance with grant contracts, including HUD Service Coordinator grants and CORES Certification, ensuring accurate reporting and strong financial performance.

Additional Responsibilities: Takes on other tasks as assigned, contributing to the overall success of the mission and the advancement of its strategic initiatives.

Skills/Education/Experience:

• Requires a bachelor's degree, along with seven years of progressive leadership experience in the field of human services.
• Demonstrated knowledge of case management principles and social service delivery systems, particularly for vulnerable populations.
• Proven track record of successfully planning, implementing, and delivering projects to achieve desired outcomes.
• Excellent verbal, written, and presentation skills, with the ability to communicate ideas clearly and concisely.
• Ability to communicate with kindness, candor, and respect, while fostering strong collaborative relationships across departments and at all levels of the organization.
• Strong commitment to maintaining confidentiality and protecting sensitive information.
• Dedication to promoting racial equity, diversity, and inclusion in all aspects of work.
• A valid driver’s license.
• Successful completion of drug screening and criminal background check.

Core Competencies (skills, knowledge, or abilities):

Quality of Work: Demonstrates commitment to their area of work, capability, and efficiency in completing work, and dedication to providing the highest quality deliverables and services. Takes ownership of their work and understands its impact on residents, partners, and the organization. Strives for excellence and motivated to give their best.

Teamwork and Collaboration: Able to work with colleagues toward shared goals. Understands the value of collaboration and teamwork to the success of their role and willingly shares in responsibility and recognition when contributing to the capacity of the team. Works effectively and respectfully within and across teams and departments.

Communication: Demonstrates effective and proactive communication skills appropriate to their role; gives and seeks honest, respectful feedback; acts with integrity and empathy; mindful of managing and expressing one’s emotions respectfully in all situations. Understanding diverse perspectives, viewpoints, and experiences.

Continuous Learning: Actively identifies new areas for self-learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job

Normal work environment:

• The work environment will be indoors and outdoors and will require moderate travel.
• Requires moderate physical demands, lifting to 25 pounds, continuous standing, bending, walking, and lifting.