Jobs in Madison Madison County Ms Remote

At M4I we are dedicated to providing our clients with personalized, reliable, and professional insurance solutions. Our team takes pride in delivering excellent customer service, ensuring every client feels valued and supported throughout their insurance journey.

We are seeking a full-time Customer Service Representative (CSR) to join our team. This role is central to building strong client relationships and supporting our agency’s continued growth.

• Serve as the first point of contact for clients via phone, email, and in-person inquiries.
• Provide prompt and professional responses to client questions regarding policies, coverage, billing, and claims.
• Assist clients with policy changes, renewals, and new business processing.
• Maintain accurate and up-to-date client records in the agency management system.
• Collaborate with producers and team members to ensure client needs are met efficiently.
• Follow up with clients to ensure satisfaction and maintain strong, long-term relationships.
• Handle routine administrative tasks, including processing documents and correspondence.

Requirements:

• Previous customer service required
• Insurance experience required
• Strong communication and interpersonal skills with a client-first mindset
• Ability to multitask, prioritize, and manage time effectively
• Attention to detail and strong organizational skills
• Proficiency with computers, Microsoft Office Suite, and willingness to learn agency management systems
• High school diploma or equivalent required; some college or insurance coursework preferred
• Must hold a P&C license

Safety Operations Manager – Distribution Center

Indianola, MS

Salary Range: $80-85k + bonus

A large distribution operation is seeking a Safety Operations Manager to lead safety initiatives, ensure regulatory compliance, and strengthen safety culture in a fast-paced warehouse environment.

What You’ll Do

• Lead site safety programs, audits, and OSHA compliance

• Analyze incidents, perform root-cause analysis, and implement corrective actions

• Train and coach operational leaders on safety best practices

• Monitor safety metrics and identify opportunities to reduce risk and injuries

• Oversee sanitation, waste management, and pest control programs within the facility

What You Bring

• 3–5+ years of safety experience in distribution, logistics, or warehouse operations

• Strong knowledge of OSHA regulations and workplace safety standards

• Experience with incident investigation and continuous improvement methods

• Strong leadership, communication, and collaboration skills

• Bachelor’s degree preferred; CSP certification is a plus

This is a great opportunity for a safety professional who enjoys partnering with operations and driving meaningful improvements in workplace safety.

The Industrial Engineer will be responsible for making process improvements through collection and analysis of manufacturing data to improve safety, product quality, customer delivery, and cost reductions. Provide on-floor process information for training and meeting engineering standards. Support and provide production associates with the tools required to perform the job in a manner to meet all requirements.

Duties and Responsibilities

May include, but are not limited to, the following:

• Leading and directing technical activities are necessary to solve problems encountered from blending through shipping. Ensure the team takes the necessary steps through effective communication and proper documentation to avoid similar problems in the future
• Develop & maintain process guidelines (SOP/SOC) and training programs for the integration of new products and systems
• Reduce process variation (improve process capability) to ensure consistent product quality and adherence to manufacturing standards
• Lead cost reduction initiatives through materials, product, and process improvements; assist the project teams to hold brainstorming sessions and develop action plans for the Profit Improvement Process (PIP), including activities to reduce utilities consumption, cycle times, scrap, downtime, material usage variance, and direct labor
• Act as a technical resource in Continuous Improvement Tools to plant and PIP project leaders: Lean Manufacturing/Toyota Production Systems, Six-Sigma, 5S/6S, Total Productive Maintenance, Kaizen Events, Value Stream Maps, DOEs, FMEAs, Advanced Problem-Solving, SMED, etc., and assist in their implementation in an efficient manner for individual projects
• Participate in the updating of manufacturing standards as a result of performance improvements
• Develop work cell layouts in an effort to optimize material flow and support 5S and visual management initiatives
• Initiate new equipment and technologies to maintain the company’s competitive advantage; including detailed scope definitions with the plant (capabilities, throughput, and equipment controls including function block diagrams, process parameters, and data acquisition requirements), RFQ documents, and execution timeline plans (including facility preparation, installation, H&S, training, production ramp-up, etc.).

Education, Experience and Qualifications

• B.S. degree (or equivalent) in Mechanical Engineering, Manufacturing Engineering, Industrial Technology
• 10+ years of experience of manufacturing work experience
• High volume, continuous manufacturing environment
• Process Engineering / Manufacturing Engineering / CI skills and expertise
• A results-oriented problem solver with an analytical approach
• Excellent verbal & written communication
• A hands-on individual with good people skills
• Six sigma green/black belt and knowledge of DOE preferred

Physical Demands

While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions and moving mechanical parts. The employee is frequently exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually loud.