✓ Information Technology ✕ Clear

Information Technology Jobs in Macedonia

14 positions found

Route Sales Representative
✦ New
Salary not disclosed
Descriptions & requirements Job Description

$63500 / year target earnings
$2000 retention bonus paid within 1 year of employment (based on performance and eligibility)

Route Sales Representatives are critical to our success at FritoLay! Our Route Sales Representatives are responsible for delivering, selling, and merchandising FritoLay’s complete line of products including Lay’s, Doritos, Cheetos, Tostitos, Fritos, and many more to local stores including gas stations, dollar stores, and large grocery stores. As a Route Sales Representative, you drive a FritoLay truck to different stores, work independently to unload orders, merchandise product, and partner with store managers to increase sales, order, and maintain records throughout the day.

Although you will start out as a Route Sales Representative for FritoLay, we are investing in helping you grow with us. This job can open the door to career opportunities with us or our parent company, PepsiCo. In this role, here are some of the frequent tasks you will be doing:
  • Learn the basics of the role in four to six weeks of dedicated driving and selling training with our amazing team members
  • Run routes for team members’, experience different stores, and meet new customers
  • Grow sales on the route by building relationships, selling in displays, and completing national initiatives
  • Attain a route with set days off/schedule with time
  • Work in a fun, fast paced, and physical environment
We operate 24 hours a day, so you may not have a typical schedule! Team members often work weekends and holidays. Our jobs are physical! If you have never worked in this type of role before, you should understand that you will be on your feet for the entirety of your shift. Here are the minimum qualifications of this job:
  • Be 21 years of age or older
  • Have a valid driver’s license with proof of insurance and ability to obtain other licensures as required by state law
  • Be able to frequently lift 40 lbs. with or without a reasonable accommodation
As a full-time team member, you will be eligible to receive full company benefits. You can learn more about our benefits on our career site, but here are some of the benefits we offer:
  • 401(k) contribution
  • Health, dental and vision insurance
  • Financial support to help obtain a degree
  • Company discounts and perks
Our application takes 20-25 minutes to finish on any device. Our mission is to get you in for an interview instead of jumping through hoops. Just keep an eye on your e-mail, and we will take care of the rest.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.


PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & View the PepsiCo EEO Policy.

Not Specified
Information Technology Professional (IT Support)
✦ New
Salary not disclosed
Independence, Ohio 1 day ago
Job Title : Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.

Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.

Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.

Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.

Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
Not Specified
Fleet Service Technician
Salary not disclosed
Twinsburg, Ohio 2 days ago
Job Overview:

Fleet Mechanic III - Twinsburg, OH
About the Role
  • Perform scheduled preventative maintenance and necessary repairs to automobiles, trucks (light and heavy), trailers, vans and forklifts.
  • Disassembles and overhauls motors, transmissions, clutches, rear ends and electrical systems.
  • Complete all necessary documents, including vehicle records.
  • Manage ordering and inventory of parts.
  • Will act as a mentor to the class I & II mechanics.

Shift and Schedule

  • Monday through Friday
  • 11:00am until finished
  • Flexibility to work overtime and weekends as needed

About You

We are looking for a self-motivated individual who enjoys working in a fast-paced environment. You have great communication skills. You are a problem solver with technical aptitude and a willingness to keep learning. Please apply now if you are the person we're searching for!


Total Rewards:
  • Pay starting at $35.06 per hour.
  • Benefits, subject to eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!

Requirements:
  • High school diploma or general equivalency diploma (GED) preferred
  • Valid driver's license
  • Lift, push, and pull a minimum of 50 pounds repeatedly
  • 3 years of fleet experience with the ability to work on all types of power units, trailers, and material handling equipment
  • 3 years of previous experience working on hydraulics, electrical, suspension, and breaks.
  • 2 years of experience using a computer to run diagnostics on fleet vehicles
  • Able to supply own set of tools
  • Will be required to achieve within the first year of employment with Keurig Dr Pepper: Automotive Service Excellence (ASE) Heavy and Medium duty certification, DOT Commercial Driver's License (CDL A), DOT brake and annual inspection certification, A/C Certification, Forklift Operator License

Company Overview:

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.

Not Specified
Service Technician
Salary not disclosed

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

Job DescriptionBring your industrial maintenance knowledge to the dock and door industry!

Being a Service Technician holds a sense of integrity and independence. You are the face of the organization with our customers as you maintain Rite-Hite products out of our Broadview Heights, OH, office to focus on the West & Southwest area of Cleveland from a service truck which you can house at your residence. The opportunity offers a career for you to grow your skillset and make a daily impact!

Description:

Rite-HiteService Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.

Rite-Hitesells the best and we hire the best. This position requires experience welding and working with mechanical, hydraulic, and electrical systems. Prior experience in the repair or installation of industrial equipment is preferred. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

  • Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

  • Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

  • Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

The hiring range for this position in USA-OH-Broadview Hts is $23.35-$32.10 per hour based on a 40-hour work week. The number of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus opportunity may be provided as part of the compensation package, in addition to the full range of benefits including medical, dental, life, and vision insurance, disability, a 401(k) plan, profit sharing, and PTO/vacation.
Not Specified
Support Engineer, Tier 3
Salary not disclosed
Independence, OH 2 days ago

About Keyfactor


Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 3


Location: United States; Remote, MST or PST


Experience: Senior Level


Job Function: Support


Employment Type: Full-Time


Industry: Computer and Network Security


Job Summary


The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.


Applicants must hold US citizenship or US permanent resident status.


Job Responsibilities


Advanced Technical Resolution



  • Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
  • Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
  • Proactively identifies and addresses issues prior to customer or executive escalation.
  • Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
  • Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.

Subject Matter Expertise



  • Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
  • Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
  • Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
  • Contributes technical insight related to emerging risks, architectural considerations, and support readiness.

Knowledge Sharing & Enablement



  • Mentors and provides technical guidance to support engineers across all tiers.
  • Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
  • Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
  • Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.

Systemic Improvement & Cross-Functional Collaboration



  • Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
  • Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
  • Provides technical input that informs product quality, platform stability, and support scalability.
  • Represents customer impact and operational risk during cross-functional discussions and incident reviews.

Customer & Incident Management



  • Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
  • Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
  • Maintains accountability for case progression, resolution quality, and documentation accuracy.

Minimum Qualifications, Education, and Skills



  • 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
  • Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
  • Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
  • Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
  • Proficient in SQL database analysis, including complex queries and table structure evaluation.
  • Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
  • Experience with cloud platforms such as AWS and/or Azure.
  • Expertise in containerization and orchestration technologies (Docker, Kubernetes).
  • Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
  • Maintains a high standard of customer focus and operational accountability.
  • Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.

Compensation


Salary will be commensurate with experience.


Culture, Career Opportunities and Benefits


We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.


Here are just some of the initiatives that make our culture special:



  • Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  • Comprehensive benefit coverage globally.
  • Generous paid parental leave globally.
  • Competitive time off globally.
  • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  • The Keyfactor Alliance Program to support DEIB efforts.
  • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  • Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  • Monthly Talent development and Cross Functional meetings to support professional development.
  • Regular All Hands meetings - followed by group gatherings.

Our Core Values


Our core values are extremely important to how we run our business and what we look for in every team member:


Trust is paramount.


We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.


Customers are core.


We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.


Innovation never stops, it only accelerates.


The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.


We deliver with agility.


We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.


United by respect.


Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.


Teams make "it" happen.


Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.


Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.


REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.


Keyfactor Privacy Notice

Not Specified
Associate Cloud Engineer
🏢 Keyfactor
Salary not disclosed
Independence, OH 3 days ago

About Keyfactor


Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Associate Cloud Engineer


Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)


Experience: Associate


Job Function: Cloud Operations


Employment Type: Full-Time


Industry: Computer and Network Security


About the position


The Associate Cloud Engineer supports the operation and maintenance of the organization's cloud infrastructure by executing defined tasks and following established procedures and security best practices.


This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment.


Applicants must reside in the United States. US Citizenship required.


Responsibilities


Infrastructure as Code (IaC)



  • Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
  • Works with low-complexity infrastructure code, including writing or enhancing existing definitions
  • Seeks guidance from more senior engineers for non-routine work
  • All changes are reviewed prior to implementation

Configuration



  • Works with service management and configuration tools to support server configuration
  • Has exposure to low-complexity configuration code and established configuration patterns
  • Non-routine configuration changes require guidance and review from senior team members

Task Automation



  • Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
  • Supports low-complexity automation tasks
  • All automation work is reviewed before implementation

Networking



  • Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
  • Implements networking changes that have been reviewed and approved

Monitoring & Alerting



  • Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
  • Supports monitoring configuration changes under guidance

Patch Management



  • Participates in patch management activities and routine maintenance efforts
  • Troubleshoots common patching issues and escalates complex cases as needed

PKI Knowledge



  • Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
  • Performs routine PKI tasks using documented procedures
  • All PKI-related work is reviewed prior to implementation

Product Knowledge



  • Has exposure toKeyfactor'shosted products and core functionality
  • Deploys and configures products to a baseline level using documented instructions
  • Performslow-complexitytroubleshooting with review before changes are applied

Minimum Qualifications, Education, and Skills



  • High School Diploma orequivalent experience
  • Up to 2 years of related work experience and general knowledge within their functional area
  • Working knowledge of Microsoft Azure, including native services and tooling
  • Hands-onexperience with Infrastructure as Code (IaC) and configuration management tools
  • PowerShell scripting (medium complexity)
  • Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
  • Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
  • Effectivewritten and verbal communication skills with a professional demeanor
  • Organizational, time-management, and attention-to-detail skills
  • Ability to collaborate effectively within a team environment
  • Self-motivated with the ability to complete projectsin a timely manner
  • Able to thrive in a fast-paced,deadline drivenenvironment. #LI-NA1

Compensation


Salary will be commensurate with experience.


Culture, Career Opportunities and Benefits


We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.


Here are just some of the initiatives that make our culture special:



  • Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  • Comprehensive benefit coverage globally.
  • Generous paid parental leave globally.
  • Competitive time off globally.
  • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  • The Keyfactor Alliance Program to support DEIB efforts.
  • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  • Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  • Monthly Talent development and Cross Functional meetings to support professional development.
  • Regular All Hands meetings - followed by group gatherings.

Our Core Values


Our core values are extremely important to how we run our business and what we look for in every team member:


Trust is paramount.


We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.


Customers are core.


We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.


Innovation never stops, it only accelerates.


The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.


We deliver with agility.


We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.


United by respect.


Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.


Teams make "it" happen.


Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.


Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.


REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.


Keyfactor Privacy Notice

Not Specified
Support Engineer, Tier 1
🏢 Keyfactor
Salary not disclosed
Independence, OH 3 days ago

About Keyfactor


Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 1


Location: United States; Atlanta


Experience: Associate Level


Job Function: Support


Employment Type: Full-Time


Industry: Computer and Network Security



Job Summary


The Support Engineer, Tier 1, resolves customer-reported technical issues of moderate complexity and supports the continuity of customer operations. This role demonstrates growing technical proficiency, effective customer communication, and increasing ownership of support cases through resolution. The Support Engineer contributes to team knowledge, follows established processes, and continues to build depth in supported products and technologies.


Applicants must hold US citizenship or US permanent resident status.



Job Responsibilities


Customer Engagement & Support



  • Serves as a technical point of contact for customers, engaging via calls and written communication to diagnose issues and provide timely support.
  • Responds to customer inquiries within defined SLAs, prioritizing cases based on impact and severity with guidance as needed.
  • Communicates technical information clearly and professionally, adapting explanations to customer technical proficiency.
  • Provides accurate and timely case updates in alignment with incident severity and communication standards.
  • Assists customers with product usage, configuration guidance, and best practices to reduce repeat issues.

Case Ownership & Management



  • Manages assigned support cases through resolution with appropriate guidance and escalation.
  • Maintains accurate, clear, and technically appropriate case documentation in the support CRM system.
  • Produces case summaries outlining troubleshooting steps and resolutions to support knowledge sharing.
  • Collaborates with peers and participates in SWARM models to resolve more complex or escalated issues.
  • Performs log review and configuration analysis to support root cause identification.

Technical Problem Solving & Analysis



  • Uses lab environments and internal tools to reproduce issues, validate findings, and test solutions under guidance.
  • Troubleshoots the majority of assigned cases using documentation, established procedures, and peer support.
  • Identifies patterns in recurring issues and raises observations to senior team members for review.
  • Contributes to internal knowledge base articles and documentation to improve support efficiency.
  • Shares learnings and troubleshooting approaches with the team to build collective knowledge.

Product & Domain Knowledge



  • Demonstrates working knowledge of supported products and underlying technologies.
  • Resolves routine and moderately complex technical issues within assigned product areas.
  • Applies product knowledge to evaluate customer environments and configurations with guidance.
  • Supports customers with standard deployment, configuration, and operational recommendations.
  • Continues to develop technical expertise through hands-on experience, training, and peer collaboration.

Escalation & Incident Support



  • Follows established escalation procedures to ensure timely resolution and appropriate visibility.
  • Partners with senior engineers and SWARM teams on complex cases and higher-impact incidents.
  • Assists in building and maintaining lab environments as needed to support issue diagnosis.

Collaboration & Continuous Improvement



  • Participates in team knowledge-sharing sessions and enablement activities.
  • Provides feedback on tools, documentation, and processes to improve support effectiveness.
  • Collaborates with cross-functional teams as needed to support customer outcomes.
  • Supports ongoing initiatives to improve workflows, consistency, and customer experience.

Minimum Qualifications, Education, and Skills



  • Bachelor's degree or equivalent practical experience.
  • 1-3 years of technical support or engineering experience in a customer-facing environment.
  • Ability to manage multiple support cases with guidance while maintaining service quality.
  • Strong written and verbal customer communication skills.
  • Demonstrated commitment to customer satisfaction and continuous learning.
  • Experience with log analysis and troubleshooting fundamentals.
  • Working knowledge of database fundamentals, including basic SQL queries.
  • Familiarity with Linux operating systems and Windows Server environments. #LI-NA1

Compensation


Salary will be commensurate with experience.


Culture, Career Opportunities and Benefits


We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.


Here are just some of the initiatives that make our culture special:



  • Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  • Comprehensive benefit coverage globally.
  • Generous paid parental leave globally.
  • Competitive time off globally.
  • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  • The Keyfactor Alliance Program to support DEIB efforts.
  • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  • Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  • Monthly Talent development and Cross Functional meetings to support professional development.
  • Regular All Hands meetings - followed by group gatherings.

Our Core Values


Our core values are extremely important to how we run our business and what we look for in every team member:


Trust is paramount.


We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.


Customers are core.


We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.


Innovation never stops, it only accelerates.


The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.


We deliver with agility.


We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.


United by respect.


Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.


Teams make "it" happen.


Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.


Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.


REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.


Keyfactor Privacy Notice

Not Specified
Quality System Manager
Salary not disclosed
Aurora, OH 1 week ago

***THIS IS AN ON-SITE POSITION LOCATED IN AURORA, OHIO***

About Us:

LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.


Position Description: Quality System Manager

We are seeking a transformative leader to serve as the primary architect of our Quality Management System. In this role, you will bridge the gap between rigorous engineering standards and shop-floor execution, ensuring our electrical distribution equipment meets the highest benchmarks of safety and reliability. You won't just be managing a checklist; you will be building a culture where quality is a shared responsibility, directly impacting on our ability to power critical infrastructure across the globe.

Primary Duties:

  • Lead the design, modernization, and long-term architecture of the company’s Quality Management System, transforming it into a streamlined, intuitive, and scalable framework that supports rapid manufacturing.
  • Bridge rigorous engineering standards with practical shop-floor execution, ensuring quality expectations are clearly translated, consistently applied, and fully understood across all levels of production.
  • Drive a shift from reactive quality control to proactive quality assurance, enabling issues to be identified and resolved at the point of origin.
  • Reduce late-stage defects, rework, and test failures by implementing systems, training, and processes that prevent problems before they occur.
  • Build strong partnerships with production, engineering, and operations teams, positioning Quality as a collaborative enabler of speed, precision, and problem-solving.
  • Establish a culture where quality is a shared responsibility, with operators, technicians, and engineers demonstrating increased ownership and accountability.
  • Maintain a state of continuous audit readiness by embedding compliance into daily workflows, ensuring internal and external audits are passed with minimal disruption.
  • Implement data-driven decision-making within the QMS, using trends and insights to prioritize improvements and guide operational strategy.

Education:

  • Bachelor’s degree in Mechanical engineering, Industrial Engineering, or Business Administration

Skills & Experience:

  • 7-10+ years of experience in quality, manufacturing, or engineering
  • 3-5+ years specifically managing or owning a Quality Management System (QMS)
  • Experience leading cross-functional teams, audits, and system modernization
  • Strong background in ISO 9001, risk mitigation, and continuous improvement

What We Offer:

  • Competitive pay with performance incentives
  • 100% company-paid medical, dental, and vision
  • 401(k) with company match
  • 3 weeks PTO, 10 paid holidays, and 2 floating holidays

Why You will Love Working with Us:

  • Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
  • Innovation: immerse yourself in an environment that celebrates forward thinking and continuous improvement.
  • Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
  • Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career.


At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.

Not Specified
Sales Representatives, Regional Sales Managers, Sales VP’s, and / or National Account Managers
Salary not disclosed
Broadview Heights, OH 1 week ago

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!


$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.


$2,500 First Week Training Pay for the first five training days.


$500 per virtual appointment bonus with food with no bonus limit.


Up to $1500 per week for meeting minimum call and one qualified onsite appointment.


200% of the profit margin for the first 90 days of orders shipped.


40% to 59% of the profit margin after 90 days


Up to $10k new client account credits


Up to $5k new account donation credits


Up to $400 of gift cards for business building activities


GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.


We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!


GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!


Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.


Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.


Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.


We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.


We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.


Please email your resume to and schedule a strictly confidential interview.


Visit us at:

Not Specified
Helpdesk Support Technician
Salary not disclosed
Twinsburg 1 week ago
Job Summary We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments.

This role may involve a mix of field service support, helpdesk assistance, and technology rollout support depending on project needs.

The ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments.

Key Responsibilities Provide technical support for hardware and software systems including installation, configuration, and troubleshooting.

Support technology rollout and implementation projects across multiple locations.

Diagnose and resolve issues related to POS systems, printers, scanners, PCs, thin clients, networking equipment, and peripherals .

Provide first-level troubleshooting support to technicians, vendors, or end users.

Install, repair, upgrade, and maintain computer hardware and related technology equipment .

Document issues and updates using ticketing or tracking systems .

Communicate effectively with internal teams, field technicians, and customers.

Maintain adherence to client processes, procedures, and service level agreements (SLAs) .

Assist with inventory management, reporting, and administrative tasks as required.

Required Qualifications High School Diploma or GED required Minimum 1+ year of IT support, helpdesk, field service, or hardware support experience Basic knowledge of computer hardware, operating systems, and peripheral devices Strong troubleshooting and problem-solving skills Good communication and customer service skills Ability to work independently and manage multiple tasks Experience using Microsoft Outlook, Word, and Excel Preferred Qualifications Experience supporting POS systems, printers, scanners, or retail technology Experience with hardware installation or technology rollouts Knowledge of desktop support, networking, or endpoint management tools Experience supporting field technicians or remote users Work Environment Roles may involve onsite support, field service visits, or office-based technical support Some projects may require travel between locations Flexible scheduling may be required depending on project timelines Additional Requirements Ability to work in a fast-paced technical support environment Strong organizational and time management skills Willingness to support multiple technology projects simultaneously
Not Specified
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