Jobs in Los Gatos, CA

Event Coordinator Assistant

Hybrid (3 days onsite, 2 days remote) – Brisbane, CA

To get the best candidate experience, please consider applying for a maximum of 3 applications within

12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here.

About the Job:

We are looking for an Event Coordinator Assistant to support the planning and execution of Odoo events in the San Francisco office. This role will work closely with the events team to assist with logistics, preparation, and coordination for webinars, business shows, and Odoo Academy events.

This position is ideal for someone early in their career who is highly organized, proactive, and interested in gaining hands-on experience in event operations.

Responsibilities:

• Support the planning and coordination of Odoo webinars, Odoo Academy sessions, and business shows hosted in the San Francisco office
• Coordinate event logistics including materials preparation, inventory tracking, supply ordering, and shipment management
• Prepare event materials and equipment for local events and team travel
• Help manage event setup, on-site operations, and breakdown to ensure smooth execution
• Track and maintain inventory for event materials and promotional items
• Collaborate with internal teams to support event preparation and logistics
• Provide administrative and operational support to the events team
• Help organize materials and documentation following events

Qualifications:

• Bachelor’s degree or equivalent experience
• 0–2 years of professional experience, preferably in events, operations, marketing, or administrative support
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and stay organized in a fast-paced environment
• Comfortable supporting cross-functional teams
• Proactive attitude and willingness to learn
• Spanish language skills are a plus

Nice-to-Have:

• Knowledge of working in software
• Sociable and outgoing cultural fit
• Strong writing abilities
• Willing to learn constantly and work proactively
• Can lift 50+ lbs

Compensation and Perks:

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The salary range for this role is $65,000-$75,000. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and

perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Overview:

Our client, is a U.S. Fortune 1,000 company and a major process services provider to government health and human services agencies in the United States seeks a Bilingual Customer Service representative.

*** Candidate must be authorized to work in USA without requiring sponsorship ***

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*** Location: Rancho Cordova, CA 95670

*** Duration: 3+ months

Important:

• Schedule: Monday–Friday, 9:00 AM–6:00 PM PST
• Work Arrangement: Initial training onsite; remote work permitted after training completion

Job Overview:

The Bilingual CSR will support customers by handling inbound and outbound calls, assisting with enrollment-related transactions, and providing accurate information regarding program services, policies, and procedures. This role requires strong communication skills, adaptability, and the ability to perform effectively in a fast-paced, production-driven environment.

Job Functions:

• Respond to inbound 800-line calls and complete outbound support calls.
• Answer customer questions clearly and professionally, escalating or referring callers to supervisors, county representatives, or state agencies when needed.
• Assist beneficiaries with enrollment transaction requests, as applicable.
• Maintain current knowledge of client programs, policies, procedures, and desk guidelines.
• Ensure adherence to contract compliance provisions relevant to the role.
• Follow all position-specific policies and procedures while meeting quality and production expectations.

Required Qualifications:

• High school diploma, GED, or equivalent certification.
• At least 1 year of experience in customer service, call center, or a related field.
• Bilingual fluency in English and one of the following languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, or Armenian.
• Strong computer literacy and ability to quickly learn new software programs.
• Ability to follow procedures and meet established quality and productivity standards.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Ability to work both independently and collaboratively as part of a team.

Preferred Requirement:

• Experience in a health or human services environment.
• Prior public-facing call center experience.

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I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Sam Banga

Lead Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Vice President, Regulatory Affairs & Quality

San Francisco Bay Area (Hybrid)

We are partnering with a venture-backed, early-stage medical device company in the San Francisco Bay Area developing a next-generation software-driven surgical platform leveraging AI to transform procedural care.

With strong early momentum and a clear path toward clinical and regulatory milestones, the team is looking to bring on a Vice President of Regulatory Affairs & Quality to build and lead the entire RA/QA function from the ground up.

The Opportunity

This is a true foundational leadership role, reporting directly to the executive team, where you will:

• Own and define the regulatory and quality strategy for a novel AI-enabled medical device platform
• Lead FDA interactions and act as the primary point of contact with the agency
• Drive 510(k) submissions from scratch (including strategy, authoring, and execution)
• Build and scale a fit-for-purpose Quality Management System (QMS) aligned with FDA and ISO 13485
• Partner closely with R&D, Software, Clinical, and Executive leadership to align regulatory pathways with product development
• Prepare the organization for key inflection points including submissions, audits, and early commercialization

What We’re Looking For

• 10–15+ years of experience in Regulatory Affairs / Quality within medical devices
• Proven track record leading 510(k) submissions from concept through clearance
• Strong experience with software-driven / SaMD / AI-enabled technologies
• Deep understanding of FDA regulations, design controls, and QMS implementation
• Prior experience in an early-stage or startup environment (highly preferred)
• Demonstrated ability to operate as a hands-on leader and strategic partner

Why This Role

• Opportunity to own and build the RA/QA function from zero
• Work directly with an experienced leadership team and investors
• Be part of a company tackling a high-impact clinical problem with differentiated technology
• Significant influence on regulatory strategy, product direction, and company trajectory

Job Title: Senior Project Manager

Industry: Data Centers | Hyperscale

Location: San Jose

Salary: $200,000–$225,000 Base + $40,000-$80,000 Bonus + Stock Options

Overview

A rapidly scaling data center platform is expanding aggressively across California and other strategic U.S. markets. Backed by multi-billion-dollar capital partners and led by experienced technology and real estate operators, the organization delivers flexible ownership and leasing models while building best-in-class, mission-critical infrastructure.

This role is central to that growth. You will lead preconstruction to execution for large-scale data center developments, acting as the owner’s representative and owning delivery from concept through turnover. Success in this role means projects delivered on schedule, within budget, and to the highest quality and safety standards.

Key Responsibilities

Project Leadership & Delivery

• Lead multi-phased hyperscale data center projects from precon through closeout

• Own project schedules, budgets, cash flow forecasts, and financial reporting

• Serve as owner’s representative with general contractors, designers, and vendors

• Drive accountability for schedule, quality, safety, and cost outcomes

Preconstruction & Cost Control

• Provide constructability reviews and cost feedback during design development

• Support GC RFP creation, bid evaluation, and pricing leveling

• Review, negotiate, and approve change orders

• Track WIP, review contractor invoices, and manage budget variance

MEP & Technical Oversight

• Oversee critical MEP systems including power distribution, cooling, and redundancy

• Coordinate RFIs, submittals, and long-lead equipment procurement

• Support commissioning, QA/QC, and turnover processes

Safety, Communication & Reporting

• Partner with EH&S to enforce site safety programs

• Maintain clear communication across owners, designers, and contractors

• Deliver monthly executive updates on schedule, budget, and risk

• Travel to active sites as required (30–70%)

Preferred Qualifications

• Bachelor’s degree in Construction Management, Engineering, Architecture, or equivalent experience

• 5–7+ years of construction project management experience

• Direct data center construction experience

• Experience managing $100M+ mission-critical construction projects

• Strong understanding of MEP systems and critical infrastructure

• Proficiency with Procore, Bluebeam, or similar construction platforms

• PMP and/or LEED AP a plus

Compensation & Benefits

• Performance bonus and equity participation

• 401(k) with employer match (immediate vesting at some levels)

• 100% employer-paid medical, dental, vision, life, and disability insurance

• Flexible PTO, paid holidays, parental leave, and wellness programs

• Tuition reimbursement and mental health support

Why This Role

This is a high-impact owner-side role building the physical backbone of hyperscale cloud and AI infrastructure. You’ll have real authority, real budget ownership, and visibility into executive leadership—ideal for project leaders who want scale, complexity, and long-term upside.

Who We Are:

17A is a new type of management consulting firm. We come from places like McKinsey, Palantir, JP Morgan Philanthropies, and venture-backed Healthcare startups. We share a common goal: improving the quality of government and social services. 17A believes that trust in government is something to be continuously built and earned, through strong service delivery.

We have a dynamic core team, and partner with Consultants, known internally as Project-Based Team Members, to bring the best combination of expertise to what we do. Our team has varied skills from a range of industries and experiences, including management consulting, technology and analytics, and public service. If you've spent the early part of your career in consulting or a fast-paced analytical environment and you're ready to apply those skills to something with direct civic impact, 17A is for you.

The Opportunity:

17A is supporting a large Bay Area county agency on a technology and digital services transformation effort. This is a fully embedded, on-site role — not parachuting in. You'll work inside the agency's digital innovation team, sitting alongside Deputy-level leadership to help the county deliver on its mission to make government more human, more responsive, and more digital. This position is a contract role with the potential to convert to full-time after a few months.

This agency has taken a distinctive approach to transformation: rather than buying expensive new systems and hoping for the best, it's doing the hard, human-centered work of dismantling bureaucracy, redesigning how services are delivered, and building a digital culture from the inside. A core initiative — which brings departments through rapid, structured sprints to identify and address service delivery friction — will be a major focus of this role.

This is a chief-of-staff style position for a sharp, early-career operator ready to take on real ownership. You'll help senior leaders turn strategy into action — managing complex initiatives across departments, facilitating working sessions, and communicating progress clearly to executive and operational audiences.

What You'll Do

• Serve in a chief-of-staff capacity to Deputy-level leaders within the innovation team, helping translate priorities into structured plans and concrete next steps
• Support coordination and execution of digital transformation sprints, including logistics, stakeholder engagement, documentation, and follow-through on recommendations
• Facilitate working sessions with department staff and senior leaders to map current-state processes, identify friction points, and co-design improvements
• Lead and coordinate cross-functional workstreams, tracking progress, surfacing blockers, and keeping stakeholders aligned across a large, multi-department organization
• Prepare executive-level communications including briefings, memos, presentations, and decision documents for senior agency leadership
• Conduct rapid research and analysis to support emerging decisions and evolving priorities
• Help build the internal documentation, playbooks, and operational systems the innovation team needs to scale its impact countywide
• Operate as a collaborative, low-ego team member who is genuinely embedded in the agency's culture and mission

Who You Are

You're 1–2 years into your career and you're looking for a role where you can do meaningful work and see the results directly. You might be a current or former:

• Business Analyst or Associate at a management consulting firm
• Fellow or analyst at a public sector-focused organization (e.g., a government innovation lab, a civic tech organization, or a public agency)
• Analyst in a fast-paced, mission-driven environment where you built strong project management and communication muscles

The Skillset:

You'll thrive in this role if you:

• Are energized by the mission — you genuinely care about improving how government works and the people it serves
• Are comfortable operating with ambiguity and building structure where there isn't any yet
• Have strong project management instincts and can keep multiple workstreams moving simultaneously
• Can communicate clearly and credibly with both frontline staff and senior leaders
• Understand that real transformation requires engineering culture, not just deploying technology
• Are ready to be embedded — not just advisory — and want to see the direct impact of your work
• Are based in or willing to relocate to the Bay Area

Bonus if you have:

• Familiarity with local or county government operations
• Experience with digital services, human-centered design, or service delivery improvement
• Prior exposure to process redesign, organizational change, or operational improvement
• Interest in civic technology and the future of public service delivery

Location:

This position is based out of San Francisco, California and you must reside within the area. If you are interested in remote-only opportunities, please consider joining our Network for future roles.

Compensation:

Due to the nature of our business and the clients that we partner with, compensation for this position (and all of our opportunities) depends on the skillset, tenure, and experience that you possess. This specific position has a range of 90,000- 110,000 annually. Depending on the type of work you do with us, you may be eligible to receive medical benefits and other perks.

Accommodation Statement:

Improving public service delivery requires a team with diverse backgrounds and perspectives. We are an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, familial status, pregnancy or pregnancy-related conditions, domestic violence victim status, prior arrest or conviction record, military status, predisposing genetic characteristics, membership or activity in a local human rights commission, or status with regard to public assistance.

We encourage and welcome applicants who identify with groups traditionally underrepresented in government to apply.

Please contact , if you would like to request reasonable accommodation during the application or interview process.

Not interested in this specific opportunity but want to make an impact with the work you do? Join our Network for future consulting opportunities within the public service sector!

Role: Engagement Manager– Digital Health Experience

Location: Remote (U.S.)

Duration: 6-Month Contract

Working Time Zone: PST (Pacific Time Zone)

Position Overview

We are seeking a Engagement Manager– Digital Health Experience to lead the deployment, adoption, and engagement optimization of mobile digital health applications within the U.S. healthcare ecosystem. This role requires a hands-on professional with strong experience in launching digital health platforms, managing deployments, and driving sustained patient engagement through data-driven engagement strategies.

The ideal candidate will have experience deploying consumer-facing healthcare applications used by patients across providers and payer organizations, while leveraging engagement tools and analytics platforms to improve patient adoption, retention, and usage metrics such as DAU/MAU.

This role will work closely with product, engineering, digital marketing, and care management teams to ensure successful rollout of mobile applications and to design engagement loops that increase patient participation and long-term platform usage.

Key Responsibilities

• Lead deployment and rollout of mobile digital health applications across healthcare provider or payer environments.
• Manage end-to-end implementation and project management of digital health platforms, ensuring successful launches and smooth adoption by patient populations.
• Design and implement patient engagement strategies and engagement loops to drive consistent application usage and retention.
• Utilize engagement platforms such as , Intercom, Mixpanel, or similar tools to design communication workflows, patient messaging, and engagement campaigns.
• Monitor and optimize digital engagement metrics, including DAU, MAU, retention rates, and user engagement trends.
• Analyze user behavior data and analytics to improve patient onboarding, engagement journeys, and digital experience.
• Collaborate with product, analytics, and engineering teams to continuously enhance patient engagement features and workflows.
• Coordinate with healthcare stakeholders to ensure digital tools align with clinical workflows and patient care programs.

Required Qualifications

• Strong experience in deploying and managing digital health applications within healthcare provider or payer environments.
• Hands-on experience in project management and platform implementation for consumer-facing digital products.
• Experience driving user engagement, retention, and adoption for mobile or digital applications.
• Familiarity with engagement platforms such as , Intercom, Mixpanel, or similar customer engagement and analytics tools.
• Experience tracking and optimizing digital engagement metrics such as DAU, MAU, retention, and user lifecycle engagement.
• Strong analytical and problem-solving skills with the ability to translate data insights into engagement improvements.

Preferred Qualifications

• Experience working within digital health, healthcare technology, or healthcare consumer platforms.
• Familiarity with healthcare ecosystems including provider systems, payer platforms, and patient engagement solutions.
• Experience integrating engagement tools with mobile health applications or digital health platforms.
• Background working with health systems, health plans, digital health startups, or healthcare technology consulting firms.

A confidential, respected life sciences consultancy is seeking a Manager to join its growing Commercial Strategy team in San Francisco. This is a high‑impact role overseeing project delivery, shaping strategic recommendations, and mentoring future leaders.

You will manage multiple commercial strategy engagements, overseeing analytical work, framing client solutions, and ensuring delivery excellence. While the work is primarily commercial, candidates with blended commercial + medical affairs or commercial + market access backgrounds are encouraged to apply.

You Will:

• Lead multiple commercial strategy projects end‑to‑end
• Oversee project teams and guide junior consultants
• Advise biopharma clients on launch strategy, competitive dynamics, pricing considerations, brand strategy, and market insights
• Own client communications, progress updates, and senior‑level presentations
• Contribute to business development and proposal creation
• Support internal capability building and practice growth initiatives

You Bring:

• 5–8+ years’ experience in life sciences consulting, with strong commercial strategy exposure
• Proven ability to lead teams and deliver high-quality strategic work
• Strong communication, project management, and stakeholder engagement skills
• Comfort managing complex workstreams and overseeing execution
• Advanced degree preferred (MBA, MSc, MPH, PhD)

Why This Role?

• Significant ownership and leadership opportunity within a scaling West Coast team
• Direct exposure to senior leadership and key client decision-makers
• High-impact commercial projects with top-tier biopharma clients
• Supportive, entrepreneurial environment with clear upward mobility

Looking for a Gen AI architect with 15+ years experience and 8+years experience focusing on Model Optimization, Fine-Tuning & Strategic AI in San Francisco, CA.

Role Summary:

You represent the pinnacle of Applied AI engineering. You are not just using APIs; you are optimizing the models themselves. You understand the mathematics behind the attention mechanism, you know how to squeeze performance out of GPUs, and you can customize models for specific domains. You provide the high-level technical vision and handle the most difficult edge cases. .

Key Responsibilities:

Model Fine-Tuning: Implement PEFT (Parameter-Efficient Fine-Tuning), LoRA, and QLoRA to adapt open-source models (Llama 3, Mistral) to specific client domains.

Optimization & Quantization: Perform model quantization to reduce inference costs and latency without sacrificing quality. Manage Dense Vectors and embedding optimizations.

State-of-the-Art Exploration: Continuously research and implement the latest advancements (e.g., State Space Models, Long-Context optimizations) into client deliverables.

Strategic Consulting: Act as a trusted advisor to C-level client executives, defining the "Art of the Possible" and guiding long-term AI roadmaps.

Technical Requirements:

Deep Learning: PyTorch/TensorFlow, Transformers architecture internals, Attention mechanisms.

Model Ops: Serving custom models (vLLM, TGI), GPU memory management, Quantization techniques (GGUF, AWQ).

Advanced Data: Training data curation, synthetic data generation, RLHF concepts.

Tech Leadership: Ability to define the technical culture and set standards for the entire FDE organization.

Soft Skills:

Executive communication and ability to influence C‑level leaders.

Thought leadership and industry presence (conferences, playbooks, forums).

Cross‑org leadership and conflict resolution.

Ability to define long‑term AI vision and cultural standards.

Strategic decision‑making balancing cost, risk, and performance.

Where it all began…

In 1951 SF Fire Credit Union first opened its doors from a modest 10′ × 15′ office space in 17 Engine. It was from those humble beginnings—where everyone pitched in to help one another in their community—that the organization forged its way of business forever. Today, the San Francisco-based credit union has grown to $1.7B in assets and a membership that extends from the regional firefighters we trace our roots back to throughout our many neighbors in San Francisco, San Mateo and Marin Counties. Our members benefit from the ideas and principles that have shaped us: Shared trust, continuous innovation of products and services, competitive rates, and excellent member service. These qualities foster a true sense of member-ownership and strengthen the credit union’s bond with the people for whom this credit union was created.

What we stand for…

There are a few things we look for those we hire at SF Fire Credit Union, regardless of role or team.

First, do they align with our values?

Be Personal – Walk the Member/Employee Path

Be a Leader – Empower, Collaborate, Own

Be Outside the Box – Innovate, Educate, Engage

Be Real – Integrity and Transparency Matter

Be the Connection – Serve our Community

Second, will they thrive in a culture like ours, where we default to trust, embrace feedback, and desire to innovate? Finally, do they share our vision to help empower members to accomplish their dreams and build lasting financial security in whatever way is most relevant to their role?

What it feels like…

Most days it feels more like going to work with a big family. Whether it’s a pot luck lunch, baking birthday cakes for colleagues in the kitchen, or after-hours get together, we’re here to do a great job and have a good time while doing it! We value a good sense of humor, are motivated by a higher purpose, and always bring an “in-this-together” attitude. While we’re driven to do great work, we also value real work/life balance.

Is This the Career for You?

The Chief Risk Officer (CRO) is a key member of the executive leadership team responsible for the overall management of risk across the credit union. This includes enterprise risk management, compliance, internal audit, vendor management, corporate insurance, business continuity management, records retention, and fraud risk management. The CRO will ensure that the credit union operates within its risk appetite, adheres to regulatory requirements, and protects its members' assets while supporting sustainable growth and innovation.

What You Get To Do:

1. Risk Management

• Develop and implement a robust enterprise risk management (ERM) framework that identifies, assesses, mitigates, and monitors risks across the credit union.
• Advise the CEO and board of directors on risk exposures and mitigation strategies, providing clear and actionable insights.
• Collaborate with executive team members and department leaders to integrate risk management practices into day-to-day operations and strategic planning.

1. Internal Audit

• Oversee the internal audit function, ensuring it operates independently and effectively to assess the adequacy and effectiveness of the credit union’s internal controls.
• Manage co-sourcing partners to execute against the audit plan and to ensure that control deficiencies are identified in a similar and thorough manner.
• Develop and execute a risk-based internal audit plan that addresses key operational, financial, and compliance risks.
• Report audit findings and recommendations to the CEO and board, ensuring timely resolution of identified issues.

1. Vendor Management

• Manage the third-party risk management program, ensuring that third-party relationships are adequately assessed for sufficient controls (especially information security), risks and aligned with the credit union’s strategic goals.

1. Records Retention

• Oversee the records retention program, ensuring that all records are maintained, stored, and disposed of in compliance with legal and regulatory requirements.
• Develop and implement policies and procedures for records management, ensuring the security and confidentiality of sensitive information.
• Conduct regular reviews of the records retention program to ensure ongoing compliance and operational efficiency.

1. Business Continuity Management

• Lead the development and maintenance of the business continuity plan (BCP) to ensure the credit union’s ability to operate during and after a crisis or disruption.
• Coordinate and lead regular testing and training exercises to ensure preparedness and continuous improvement of the BCP.

1. Corporate Insurance

• Oversee the corporate insurance program, ensuring adequate coverage for all operational, financial, and liability risks.
• Evaluate and select insurance providers, negotiate policy terms, and manage claims processes.
• Regularly review and update insurance coverage to reflect changes in the credit union’s risk profile and operations.
• Own the notification process to insurance carriers and other key stakeholders for potential or actual claims.

1. Compliance and Regulatory Affairs

• Ensure compliance with all applicable federal, state, and local regulations, including those specific to credit unions.
• Stay informed about changes in the regulatory environment and assess their impact on the credit union’s operations.
• Collaborate with the compliance team to develop and implement policies and procedures that meet regulatory requirements.

1. Team Leadership and Development

• Lead, mentor, and develop the risk management, internal audit, and vendor management teams, fostering a culture of integrity, accountability, and continuous improvement.
• Set clear goals and performance expectations for direct reports, providing guidance and support to achieve them.
• Ensure effective succession planning within the risk management and related functions.

1. Board and Executive Collaboration

• Serve as a key advisor to the CEO and board of directors on all risk-related matters, providing regular updates on risk exposures, mitigation strategies, and internal audit findings.
• Collaborate with other senior executives to align risk management practices with the credit union’s overall business objectives.
• Present reports and recommendations to the board’s audit and risk committees, ensuring transparency and accountability.

1. Strategic Initiatives

• Participate in strategic planning and decision-making processes, ensuring that risk considerations are integrated into the credit union’s long-term plans.
• Lead or contribute to special projects and initiatives that involve risk management, internal audit, or compliance considerations.
• Support innovation and transformation initiatives by assessing risks and providing solutions that align with the credit union’s strategic goals.

1. Other duties as assigned.

What We Look For In You:

EDUCATION: A bachelor's degree in business administration, accounting or finance is required. A Master of Business Administration and Certified Internal Auditor is preferred.

EXPERIENCE: Minimum of 15 years of progressively responsible management experience in a financial institution setting. A strong background in risk management, including direct experience in developing, assessing, and performing enterprise risk assessments are required. Must also be familiar with risk management concepts and leading practices such as the COSO framework.

SKILLS & COMPENTENCIES:

• Extensive experience in a senior risk management role, preferably within a credit union, financial institution, or similarly regulated industry.
• Proven track record of developing and implementing risk management and internal audit strategies.
• Have previous hands-on experience with regulatory compliance, third-party risk management, business continuity planning, and corporate insurance program management.
• Excellent leadership skills with experience managing and developing high-performing teams.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with both internal and external stakeholders.
• Willingness to “roll-sleeves” up to help the credit union achieve its broader goals.
• Analytical mindset with the ability to leverage data and insights to inform risk management decisions.
• Commitment to the credit union’s mission, values, and member-first approach.
• Adaptability and the ability to thrive in a dynamic and fast-paced environment.

Note: This job description is non-contractual, or an exhaustive list and it may be added to or changed to from time to time.

Salary

This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SFFCU, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for the San Francisco Market is an annual salary of $200,000 to $285,000.

OUR BENEFITS

We have a competitive compensation and benefits package, but the true reward of working for SF Fire Credit Union goes beyond what you’ll see on a pay-stub. We genuinely care our employees and we strive to invest in their professional and personal growth. We’re a relatively small organization at about 200 employees, so you can see the impact of your efforts and the value your contributions bring to our members and fellow employees.

• 401(k) and Employer Match
• Health, Vision, Dental and Life Insurance
• Annual Incentive/Bonus Program
• Tuition Reimbursement Program
• 11 Paid Holidays + Competitive PTO package
• Home & Consumer Loan Program (Discounted Rates)
• Professional development and training programs
• On-demand personal coaching resource
• Wellness Program (Discounted Gym Membership)

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”