Jobs in Lorton Virginia Remote

Great American Restaurants is seeking an experienced Director of Construction Development to join our growing construction team. This on-site role is based out of our support center office in Fairfax, Virginia, with frequent on-site work expected at all new and existing locations. Established in 1974, Great American Restaurants operates thirteen high-volume, upper casual restaurants, an upscale dining location, three artisan bakeries, and a fast-casual BBQ joint in Northern Virginia and Maryland.

With several new locations in progress and more in the works, this new role will contribute to all aspects of the construction and development process, with a strong focus on design and planning.

Key Responsibilities

• Collaborate with architects, engineers, kitchen designers, general contractors, vendors, and internal stakeholders to deliver ground-up builds and major remodels on time and within budget.
• Apply strong technical expertise in construction processes and building design, working with architects, engineers, and trades to build complex, high-quality restaurant environments.
• Review and validate architectural and MEP plans. Identify and address issues prior to mobilization.
• Implement permitting strategy with authorities having jurisdiction (AHJs).
• Partner with internal construction and operations teams to execute facility improvement projects efficiently and effectively.

Minimum Requirements

• Bachelor’s degree in Architecture, Engineering, Construction Management, or related field
• 5+ years of progressively responsible construction project management (hospitality projects preferred)
• Experience managing $10M+ projects
• Knowledge and understanding of restaurant construction processes, food service equipment, facilities management, mechanical systems and procedures, building and health codes, and other applicable regulatory requirements

Why You’ll Love Working Here

• Competitive base salary
• 3 weeks Paid Time Off (PTO) to start plus 6 additional holidays
• Medical, Dental, Vision, Long-Term Disability and Life Insurance
• 401(k) with generous employer match
• Monthly dining card
• Gym and educational reimbursement

Position Title: Customer Service Representative

Reports To: Supervisor, Customer Service

Status: Full-time, Regular position

Category: Customer Service/Support

Location Name: CroppMetcalfe - Fairfax (Service Experts)

Location Address: 8421 Hilltop Rd, Fairfax, VA 22031

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Position Summary:

The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center.

What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

• Competitive Pay, including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• Medical /Dental /Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance, for you and options you can elect for your family
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

Key Responsibilities:

• Answers incoming phone calls from customers and assists call or routes call to appropriate person
• Maintains good customer relations and ensures that all calls meet Service Experts’ standards
• Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions)
• Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues
• Maintains customer records by updating account information
• Accurately dispositions calls in call monitoring software
• Adheres to CPI compliance regulations when taking payments over the phone
• Updates capacity planner whenever calls or booked, rescheduled or cancelled
• Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response
• Communicates with customers on the status of service calls
• Assists with dispatching as needed
• Continually maintains working knowledge of all company products, services, and promotions
• Working with dispatch to improve accuracy in scheduling and speed of response
• Reliable attendance and on-time job performance
• Performs similar/other duties as needed or assigned

Qualifications:

• High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment
• Experience or training the use of computers and related systems in an administrative office environment
• Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
• Excellent customer-service, communication, and interpersonal skills
• Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns
• Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population.
• Ability to work effectively in both a team and an independent environment
• Ability to make decisions based on established guidelines and procedures
• Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence
• Effective organizational and time-management skills. Must be able to prioritize work based on service demands
• An understanding and knowledge of the HVAC/Refrigeration Industry is an asset

NoeCee Global Inc. is growing, and we’re looking for motivated individuals to join our marketing and sales team! If you’re an energetic, goal-driven person looking to develop professionally and grow into leadership, this is the opportunity for you.

As a Marketing and Sales Representative, you’ll gain hands-on experience in marketing, sales, and leadership. We provide full training, and you’ll work directly with customers, represent client brands, and contribute to team growth. This role is ideal for someone eager to start their career in a fast-paced, performance-based environment with real opportunities for advancement.

Key Responsibilities

• Represent our clients in partnered retail locations through face-to-face marketing

• Engage daily with potential new customers and promote brand awareness

• Build strong relationships with customers, teammates, and leadership

• Track and achieve personal and team-based performance goals

• Collaborate on campaign strategy and new customer acquisition initiatives

Who We’re Looking For

We value attitude over experience. You’ll thrive here if you:

• Enjoy interacting with people and solving problems in real time

• Communicate clearly and work well in team settings

• Are driven by goals, recognition, and the opportunity to grow

• Want to take on leadership or management responsibilities in the future

If you’re ready to get your foot in the door with a growing company and build real-world business skills, apply today and join NoeCee Global in Fairfax, VA!

At Coopers Hawk, our Tasting Room Attendants do more than pour wine. They turn each tasting into a meaningful moment through friendly conversation, product knowledge, and genuine hospitality. With a passion for food, wine, and people, they guide guests through our wines and retail offerings while inviting them to become part of our Wine Club community. Every interaction is a chance to deliver an experience guests will remember and want to return to.

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Wine Tastings for Two
• Medical, Dental, Vision, and Telehealth
• 401k with Company Match
• Paid Time Off and Flexible Schedules
• Early Pay Access
• Wellness and Mental Health Support
• Wine and Culinary Education
• Career Growth Flight Plan
• Team Member Rewards, Milestone Recognition, and Referral Bonuses

How You Will Succeed

Show Up Ready: Come Prepared, stay sharp, and start strong.

• Learn our food, wine, and retail offerings so you can confidently guide each guest
• Prepare your station for service and keep it clean and stocked
• Study Coopers Hawk menu, retail items, and wines that are offered to our guests.

Own What You See: 60;Take Responsibility, jump in, and do what needs to be done.

• Restock and maintain product displays
• Support the team with tasks like carryout orders and guest service in other areas when needed

Stay in Sync: 60;Communicate often, move with your team, and keep service flowing.

• Communicate with team members to deliver smooth and memorable service
• Follow steps of service and assist in daily operations

Make It Personal: 60;Be genuine, listen well, and tailor each experience.

• Welcome every guest warmly and answer questions about wine, food, and our Wine Club
• Proactively build relationships with guests and create memorable moments.
• Use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members. 60; 60;

Add a Touch: 60;Go beyond the expected to create memorable moments.

• Share the story of Coopers Hawk and invite guests to join our Wine Club
• Introduce tastings and special retail items to enrich the guest experience

What You Will Bring

• At least 21 years of age
• Experience in restaurants, retail, or wine environments preferred
• Comfort speaking to guests about wine and the Wine Club
• A passion for hospitality and creating memorable guest experiences
• Ability to multitask in a fast paced environment
• Ability to stand for long periods and lift up to 40 pounds
• Flexible availability including weekends and some holidays

Coopers Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Coopers Hawk. 60; 60;

Coopers Hawk is an equal opportunity employer. 60; 60;All qualified applicants are considered for employment without regard to the persons race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Coopers Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. 60; 60;

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. 60;

60;

60;

60;

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Coopers Hawk, were bringing the vibrant flavors of Rome to them as well. Together, were creating a lifestyle brand like no other.