Jobs in Lindenwold, NJ
259 positions found — Page 14
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
The Stability Supervisor plays a key role in ensuring our stability program is executed accurately, safely, and in full compliance with internal and regulatory standards. This role supports the QC Manager in driving departmental goals, fostering a culture of continuous improvement, and developing team capabilities. It’s an opportunity to make a meaningful impact on quality, reliability, and operational excellence.
Core Responsibilities:
- Assign daily tasks to the stability chemists to meet stability testing schedule.
- Test stability samples as needed.
- Maintain safety and quality systems in a state of audit readiness.
- Works with cross-functional teams (production, quality assurance, regulatory, commercial, project management, etc.) to support product campaigns defining stability requirements.
- Leads laboratory investigations, identifying root causes and enacting effective CAPAs to improve overall laboratory performance (%RFT).
- Develops direct reporting chemists through goal setting, performance management with regular review (i.e. 1 on1 meetings).
- Reviews analytical data as required and writes necessary reports this includes stability summary reports.
- Executes safety initiatives in the laboratory the maintain and improve work environment.
- Updates relevant SOPs along with evaluation of current and new equipment or use in the laboratory.
- Involved with laboratory audits through laboratory walkthroughs responding to auditor request/questions.
- Implements and applies cGMP concepts in association with department specific responsibilities.
- Helps QC Manager develop yearly budget and CAPEX plan to support future lab equipment and resource needs.
Required
- Bachelor’s degree in chemistry or related science
- Minimum of 5 years cGMP laboratory experience
- Minimum of 3 years stability program experience
- Ability to communicate effectively with impact internally and externally
- Builds collaborative relationships cross-departmentally
- Seeks opportunities for continuous improvement
- Able to make decisions after evaluating current laboratory workload
- Adaptability due to changing production demands due to customer needs
- Proficiency in standard QC laboratory equipment (HPLC, GC, FTIR, UV, KF, etc.)
- Adept at report writing and root cause analysis
- Background in data trending
- Supervisory experience/leading teams
Our Commitment:
- Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
- Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
- Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
- Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don’t meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice .
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented and diverse workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
The Reliability Engineer is responsible for guiding efforts to ensure reliability and maintainability of equipment, processes, utilities, facilities and controls in collaboration with the Maintenance Department. This role will identify and manage asset reliability risks that could adversely affect plant or business operations.
Core Responsibilities:
- Professionally and systematically defines, designs, develops, monitors, and refines an asset maintenance plan that includes:
- Value-added preventive maintenance tasks for new and existing equipment.
- Effective utilization of predictive and other non-destructive testing methodologies designed to identify and isolate inherent reliability problems.
- Develops and provides input to a risk management plan that will anticipate reliability-related and non-reliability related risks that could adversely impact plant operations.
- Participates in the development of criteria for and evaluation of equipment and technical MRO suppliers and technical maintenance service providers.
- Develops engineering solutions to repetitive failures and all other problems that adversely affect plant operations. These issues may include capacity, quality, cost or regulatory compliance issues. To fulfill this responsibility, the reliability engineer applies data analysis techniques that could include:
- Reliability modeling and prediction
- Fault tree analysis
- Six Sigma methodology
- Root cause analysis (RCA) and root cause failure analysis (RCFA)
- Failure reporting, analysis and corrective action system (FRACAS)
- Works with Production to perform analyses of assets including:
- Asset utilization
- Equipment effectiveness
- Remaining useful life
- Other parameters that define operating condition, reliability and costs of assets.
- Provides technical support to maintenance personnel.
- Participates in the development of design and installation specifications along with commissioning plans and participates in the final commissioning of new installations.
- Applies value analysis to repair/replace, repair/design and make/buy decisions.
- Carry out any other duties which are within the employee’s skills and abilities whenever reasonably instructed.
Required
- BS/MS in Mechanical Engineering, Reliability Engineering, or equivalent degree.
- Minimum of 5 years of maintenance and reliability, production management, engineering or operations experience.
- Experience with and a thorough understanding of technical concepts, practices and procedures in bulk pharmaceutical manufacturing, and related support systems.
- Strong knowledge of preventive maintenance programs and the tools associated with failure detection (i.e. vibration analysis, oil monitoring and thermography) as well as the software associated with them.
- Working knowledge of Computerized Maintenance Management Systems.
- Experience working with Microsoft Office (Outlook, Word, Excel, Project, and Visio)
- Ability to read and understand repair manuals, specifications, drawings, and schematic diagrams.
- Excellent communication and interpersonal skills.
- Excellent organizational skills and detail oriented.
- Good technical writing skills
- Must be able to work independently with minimal supervision.
- Lean/Six Sigma experience.
Our Commitment:
- Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
- Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
- Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
- Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don’t meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice .
Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.
You may qualify for these higher-graded Border Patrol Agent (BPA) opportunities if you have current or prior law enforcement experience, including military police or local/state law enforcement.
IMPORTANT NOTICE: Duty assignments may include the Southwest Border. U.S. Border Patrol determines assignments based on operational needs, which may not align with your preferences. Relocation may be required.
EARN UP TO $30,000 IN RECRUITMENT INCENTIVES: Newly appointed Border Patrol Agents will receive a $20,000 incentive $10,000 after completing academy training and $10,000 after fulfilling a 3-year agreement. An extra $10,000 is available for prioritized locations (Sierra Blanca, Presidio, Sanderson, Comstock, Freer, Hebbronville, TX; Lordsburg, NM; or Ajo, AZ).
The U.S. Border Patrol (USBP) offers a career with camaraderie, pride, purpose, and the mission of protecting America.
If youre looking for an exciting, well-compensated federal law enforcement career, apply now. U.S. Customs and Border Protection is hiring full-time Law Enforcement Officer (LEO) positions.
Salary and Benefits
Base Salary: GL-9/GS-11: $63,148 $120,145 per year
Locality Pay: Varies by duty location
Overtime: Up to 25% additional pay
This is a career ladder position progressing from GL-9 to GS-11 to GS-12. You may be promoted after 52 weeks at each level without reapplying.
Benefits include health insurance, paid leave, and the Thrift Savings Plan (similar to a traditional or Roth 401(k)).
Duties and Responsibilities
As a BPA, you help protect the U.S. by securing borders, stopping illegal activity, and supporting economic stability.
Typical assignments include:
- Questioning individuals and inspecting documents and property
- Apprehending undocumented individuals or smugglers using covert surveillance and infrared scopes
- Tracking and interpreting signs of illegal entry
- Performing farm, traffic, building, city, and transport checks
- Patrolling using vehicles, horses, boats, ATVs, snowmobiles, or motorcycles
Qualifications
GL-9: One year of specialized experience at the next lower level, including:
- Searching detained persons, vehicles, and surroundings
- Apprehending or restraining suspects in violation of law
- Using firearms, writing reports, serving warrants, and gathering case evidence
GS-11: One year of specialized experience at the next lower grade, including:
- Using intelligence to monitor criminal threats and operations
- Leading fraud or contraband investigations
- Apprehending violators using surveillance and detection tech
There is no education substitution for GL-9 or GS-11 positions.
Other Requirements
- Citizenship: Must be a U.S. Citizen
- Residency: Must have lived primarily in the U.S. for 3 of the last 5 years
- Age: Must be referred before turning 40 (exceptions for federal or veteran law enforcement)
- Veterans: May qualify under Veterans Recruitment Appointment (VRA)
Formal Training: After hiring, agents attend the U.S. Border Patrol Academy in Artesia, NM for 6 months of instruction in immigration law, firearms, defensive tactics, Spanish, and more.
How to Apply
Click the Apply button on this page. You will be redirected to the CBP Talent Network. Select "Border Patrol Agent" and complete the pre-screening questions.
You will receive a link to the BPA Job Opening Announcements on USAJOBS. Follow all instructions and submit all required materials (resume, transcripts, etc.). Youll be evaluated based on your application and the BPA Entrance Exam.
If you have questions, contact a recruiter: /s/usbp
NOTE: Subscribers to the CBP Talent Network will receive monthly updates on webinars, expos, and job opportunities.
RequiredPreferredJob Industries- Government & Military
This manager will be responsible for the sales success of the dealership by effectively managing the staff, planning and developing short and long term goals, and meeting the objectives set by upper management.
Apply today! Job Responsibilities Recruitment and manage sales staff Explains the policies and procedures of the dealership to sales employees, follows up with employees to verify their understanding and compliance Oversees monthly financial statements to ensure they are complete, accurate and submitted on time to upper management/dealership owners Promotes an enthusiastic attitude to build positive employee attitudes and morale Creates cost-effective advertising programs and merchandizing strategies for the dealership Job Requirements: The ideal candidate must have a strong management background.
Must have at least 2-5 years of successful experience in automotive sales or equivalent sales industry Strong leadership and organizational skills, and the ability to understand profit and loss statements, are requirements for success Basic MS Office knowledge; computer software and internet proficiency Excellent verbal/written communication, strong negotiation and presentation skills Managers are required to stay current with federal, state, and local regulations affecting their operations and comply with them Join a winning automotive sales team! Apply Now!
Mt.
Ephraim Chrysler Dodge is looking for motivated, positive, and organized candidates to join their high volume store.
Top Sales Associates can earn over $100k per year.
You can expect health benefits and an impressive product offering! Apply today to be considered! Job Responsibilities: Spend time with customers to determine their needs and discusses vehicle options Test drive vehicles to demonstrate automotive features Complete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork Support online customers through our eSales office Follow up with existing and potential customers to generate leads and close sales Job Requirements: Auto sales experience is helpful Outgoing personality with expertise at developing relationships (i.e., a “people person") Basic MS Office knowledge; computer software and internet proficiency Excellent verbal/written communication, strong negotiation, and presentation skills Professional Appearance Join this winning sales team!
Join a Leader in Smart HVAC Solutions!
Are you ready to take your career to the next level with a company that values innovation, integrity, and customer excellence? Peterson Service Company, a trusted name in mechanical contracting and service since 1981, is looking for a driven HVAC Sales Representative to join our team in the Cherry Hill, NJ area.
At Peterson Service Company, we leverage cutting-edge technology to enhance building performance and efficiency. Our core values define who we are and guide everything we do:
- Do the Right Thing – We act with integrity and honesty.
- Caring – We build strong relationships with our customers and team.
- Knowledgeable – We lead with expertise and a commitment to continuous learning.
- Reliable – We deliver solutions our customers can depend on.
- Resourceful – We embrace innovation to solve complex challenges.
As a second-generation, family-owned business, we pride ourselves on a culture of trust, collaboration, and continuous growth. Our commitment to excellence has been recognized by industry leaders, including South Jersey Biz, Contracting Business magazine, and Philadelphia Smart CEO magazine. Our President has also been honored as Contracting Business Magazine’s Woman of the Year.
Why Join Us?
At Peterson Service Company, we provide a competitive salary along with a comprehensive benefits package that supports your professional and personal well-being:
- Company-Paid Health Insurance (Employee)
- Dental Insurance
- 401(k) Plan with Employer Contributions
- Profit Sharing
- Paid Holidays & Time Off
- Work-Life Balance – Monday to Friday, 8 AM – 5 PM
- A Culture of Innovation and Teamwork
Your Role
As an HVAC Sales Representative, you will play a vital role in expanding our technology-driven service solutions to new and existing clients. Your primary focus will be on developing long-term relationships, identifying business opportunities, and helping clients optimize their building performance.
Key Responsibilities
- Develop and maintain relationships with new and existing customers.
- Identify and pursue new business opportunities within the marketplace.
- Promote and sell HVAC maintenance and service agreements to commercial clients.
- Work closely with our technology and service teams to deliver customized solutions.
- Implement targeted marketing and promotional initiatives.
- Collaborate with internal departments to ensure seamless service delivery.
What We’re Looking For
- Proven track record in B2B sales – HVAC, mechanical services, or related industries preferred.
- Minimum of 3 years of sales experience in a technical or service-related field.
- Strong business acumen and the ability to present value-driven solutions.
- Proficiency in CRM, Microsoft Office, and digital sales tools.
- Excellent verbal and written communication skills.
- A self-motivated, results-driven mindset with a passion for building client relationships.
- Valid driver’s license and ability to travel locally as needed.
Join Us in Shaping the Future of HVAC Solutions!
If you're ready to be part of a forward-thinking company that blends technology, expertise, and customer-centric service, we’d love to hear from you!
Legal Assistant with 2+ years experience in civil rights cases and/or class actions. Federal Court and New Jersey Superior Court pleadings including complaints, motions, depositions, interrogatories, notices to produce, subpoenas, briefs, and trial preparation. Knowledge of Microsoft Office, Court Documents and E-Courts.
Experience with TrialWorks, Needles, NEOS or other case management software a plus.
Responsibilities:
Client Intake Calls and initial file set up
o Manage litigation calendar and office calendar
o Draft correspondence
o File Pleadings with E-Courts
o Coordinate scheduling of depositions
o Assist with Post-Judgment matters
Qualifications:
o 2+ Years’ experience
o Previous law firm experience
o Ability to prioritize and multitask
o Excellent written and verbal communication skills
o Deadline and detail-oriented
Job Type: Part-time
Benefits:
401(k)
Dental insurance
Flexible spending account
Free parking
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Profit sharing
Retirement plan
Vision insurance
Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.
Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.
What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.
Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.
Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.
Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
This Jobot Job is hosted by: Ethan Goldman Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $25
- $28 per hour A bit about us: Our client is a boutique law firm specializing in trust and estate law.
Why join us? Opportunities for growth! Job Details Responsibilities: 1.
Oversee all accounts receivable and payable, ensuring timely and accurate processing.
2.
Manage law firm billing, generating and sending out invoices, and following up on outstanding payments.
3.
Prepare comprehensive financial reports to assist in decision-making processes.
4.
Record journal entries, maintaining accurate records of all financial transactions.
5.
Reconcile bank accounts on a regular basis, identifying and resolving any discrepancies.
6.
Prepare and send out invoices, ensuring all charges are accurately represented.
7.
Manage the reconciliation process, ensuring all financial records are accurate and up-to-date.
8.
Utilize bookkeeping software, specifically Master/Tabs3, to streamline all bookkeeping processes.
Qualifications: 1.
A minimum of 5 years of experience in a bookkeeping role, preferably within the legal industry.
2.
Proficient in accounts receivable, accounts payable, law firm billing, financial report preparation, recording journal entries, bank account reconciliation, invoice preparation, and reconciliation.
3.
Advanced knowledge of bookkeeping and invoicing software, specifically Master/Tabs3.
4.
Exceptional attention to detail and a high level of accuracy in all work.
5.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
6.
Excellent communication skills, both written and verbal.
7.
Proficient in Microsoft Office Suite, particularly Excel.
8.
Proven ability to handle confidential information with discretion.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
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Job Title: Legal Intake Agent
Job Type: Temp-to-perm (60-90 days, convert to perm if successful).
Location: Cherry Hill, NJ - 100% in office
Shifts available: 4 openings...
- Sat thru Wed - 8am-4pm – Thurs and Fri off
- Wed thru Sun - 8am-4pm – Mon and Tues off
- Sat thru Wed - 4pm-12am – Thurs and Fri off
- Mon thru Fri - 4pm-12am – off Sat and Sun
Keys to the role:
- Great Entry Level role with a major Law Firm!
- Recent bachelor degree grads are encouraged to apply
- Growth path
Growth & Leadership Path... there is an opportunity to move into leadership roles, such as Legal Assistant or Doc Valuation (typically within 1–3 years). Prefer candidates interested in evolving into leadership positions after 6–8 months.
Overview:
Are you passionate about helping others and providing exceptional service? A leading law firm in mass tort and class-action litigation, is seeking dedicated Intake Center Agents to join our team.
As an Intake Center Agent, you’ll be the first point of contact for potential clients, delivering a welcoming and supportive experience. This role offers growth opportunities to advance into leadership positions or explore new roles within the firm. If you’re detail-oriented, compassionate, and thrive in a fast-paced environment, we’d love to hear from you.
Client Interaction:
- Answer inbound calls and address client inquiries with empathy and professionalism.
- Make outbound calls to follow up on potential client leads, ensuring prompt and accurate responses.
- Prioritize inbound calls and new intakes, adhering to protocols for timely and effective service.
Information Gathering & Documentation:
- Collect detailed information from clients, following specific intake guidelines.
- Accurately document call details, including client needs and relevant information, in the system.
- Ensure thorough and precise data entry to support the legal intake process.
Support & Service Quality:
- Provide clients with a positive and informative experience, addressing any questions or concerns.
- Communicate important information about our services and assist clients in understanding the process.
- Respond to client feedback and requests with a commitment to maintaining high satisfaction levels.
Adherence to Protocols:
- Follow all call scripts and protocols for consistency and quality.
- Work with the leadership team to improve call handling techniques and continuously enhance service.
Qualifications:
- Associate or bachelor’s degree preferred, High school diploma or equivalent required
- College grads preferred; strong communicators adept in sensitive situations.
- Go-getter, growth-oriented, ambitious, with leadership potential.
- Interest in the legal field is a plus
- Call center or customer service experience is preferred but not mandatory.
- Reliable transportation
- Strong verbal communication and active listening skills.
- Ability to work in a fast-paced, high-volume environment.
- Basic knowledge of legal terminology is a plus, but not required.
- Excellent organizational skills and attention to detail.
- Ability to handle sensitive and confidential information with discretion.
- Proficiency in Microsoft Office and case management software (Salesforce) preferred.
