Jobs in Lester, PA

Job Purpose:

This position is anticipated to be scheduled a shift from Sun - Thurs 12pm-8pm.

In this role you will function as a specialist in de-escalation, customer facing processes and policies, and back-end billing operations. Work both independently, and interdepartmentally as needed to achieve optimal customer satisfaction. Process complex and high-profile customer issues, increases customer satisfaction, and decreases multiple contact cases. Handle executive escalations, which include, but are not limited to, complaints to executive board members, the Better Business Bureau, the Attorney General and other consumer protection organizations, as well as media, social media and legal threats, often acting as a liaison between our company and outside organizations. Identify complaint trends, defects, and process/policy issues, and provide recommended solutions in order to improve our products, services, and the overall customer experience.

Responsibilities:

• Manage executive level escalations, as well as organic escalations within customer care, with a high level of customer satisfaction through email, phone, internal chat, and social media platforms
• Adeptly apply professional communication skills, showing empathy when appropriate, and clearly communicating technical processes both verbally and in writing.
• De-escalate difficult customer situations via phone or email
• Work jointly with other departments, management, and remote colleagues to develop and provide creative, effective solutions when resolving escalated customer issues
• Employ active listening and thorough case research to make informed decisions
• Learn and utilize necessary case management and web tools to complete tasks
• Research and resolve advanced and back-end billing issues.
• Utilize knowledge of IONOS products and services, reasoning and compromise, for positive issue and/or conflict resolution.
• Analyze customer issues, as well as IONOS' products, policies and procedures to identify root causes for issues
• Make analysis-based suggestions for product, policy, and procedure improvements as well as defect elimination
• Address and resolve back-end issues including, but not limited to, chargeback disputes, collections discrepancies, bankruptcy filings, credit card de-authorization requests, wire payments, and creating billing process tickets.
• Maintain a positive image of IONOS' as a company and its' Customer Care organization by managing potentially difficult and evolving situations clearly, courteously and professionally.
• Balance multiple issues in a fast paced environment and manage changing priorities.

Required Qualifications:

• High school diploma or equivalent.
• At least three (3) years of progressive customer service experience with handling complex issues
• Demonstrated strong spoken and written communication skills.
• Proficient in word processing, spreadsheet and presentation software. IONOS currently uses G-Suite (Docs, Sheets, Slides)
• Experience working in a high volume setting while maintaining attention to detail.
• Prior experience providing customer service via telephone and email.
• Adept in customer service skills such as active listening, conflict management, de-escalation, professional speaking and writing
• General understanding of web hosting, using online interfaces, email, service loss or server downtime, social media platforms, etc
• Ability to learn and maintain intimate knowledge of IONOS' products and services.
• Experience in various Social Media platforms

Preferred Qualifications:

• Prior experience in \"second level\" or \"escalated\" customer conflict resolution.
• Expertise in customer service processes and escalations.
• Experience in web hosting technologies, domains, networking, or server use/support
• Prior experience utilizing creative writing in a professional setting.
• SAP experience

Physical Requirements and Working Conditions:

• The ability to perform the essential responsibilities of this job in our Philadelphia office on a hybrid basis.
• The ability to use a computer and telephone for extended periods of time to communicate, create, and access information.
• The ability to regularly sit or stand for extended periods of time

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded in writing by the Company.

Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

Job Title : Oracle CPQ Developer /Architect

Employment : Contract / Fulltime

Office Location : Onsite - Philadelphia, PA

Job Description

We are seeking an experienced Oracle CPQ Architect to lead and oversee Oracle CPQ implementations, ensuring alignment with business requirements and best practices. This role involves collaborating closely with cross-functional teams to design, develop, and deploy CPQ solutions that streamline the sales process, improve efficiency, and maximize profitability.

Key Responsibilities:

• Solution Architecture & Design: Lead the design of Oracle CPQ solutions, ensuring scalability, efficiency, and alignment with overall business objectives.
• Technical Leadership: Act as the Oracle CPQ subject matter expert, guiding the development team and providing mentorship to junior staff.
• Configuration & Customization: Configure and customize Oracle CPQ modules, including workflow design, pricing rules, quote templates, and catalog setup.
• Integration Management: Design and implement integrations between Oracle CPQ and other enterprise systems, such as ERP, CRM and other relevant tools.
• Requirements Gathering & Analysis: Work with stakeholders to understand business needs, translate them into technical requirements, and develop appropriate solutions.
• Testing & Quality Assurance: Oversee testing processes, including unit, integration, and user acceptance testing, to ensure the highest quality of deliverables.
• Documentation & Training: Create and maintain documentation of CPQ processes and provide training to end-users as necessary.
• Continuous Improvement: Evaluate and enhance CPQ processes regularly to improve user experience, functionality, and scalability.

Mandatory Skills

• Minimum of 8 years working with Oracle CPQ, with hands-on experience in architecture, implementation, and integration with enterprise systems.
• Experience with scripting languages such as BML, JavaScript, or Groovy.
• Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence).
• Proven experience in large-scale Oracle CPQ deployments across multiple regions.
• Strong knowledge of CPQ capabilities and complex pricing rules.
• Experience integrating Oracle CPQ with CRM and ERP systems, ideally Oracle ERP Cloud.
• Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines.
• Ability to work independently and manage multiple tasks.
• Excellent written and verbal communication skills, including presentation skills.
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
• Ability to work effectively in a team environment and with offshore teams.

Nice to Have

• Knowledge of EBS R12 Configurator
• Knowledge of CDL rules
• Integration from EBS to CPQ for BOM and Rules

Academic Qualifications

Bachelor's degree or the equivalent combination of education plus relevant experience.

Email resume to:

Infovity Inc. is an Equal Opportunity Employer.

The American Board of Internal Medicine (ABIM) is currently seeking a Program Associate to join its Test Development team. The Program Associate will work closely with exam development and assessment operations staff to support departmental tasks and initiatives.

Reporting to the Manager, Support Operations, the Program Associate will coordinate and handle the following key responsibilities:

• Manage committee membership including recruitment, onboarding, and offboarding
• Manage user access and troubleshooting in examination software and other Test Development Department software
• Provide planning coordination for meetings, including scheduling, monitoring status of item assignment submission, verifying accuracy of information from meeting planners, creating tracking documents for use during meetings, and providing on-site support for Philadelphia and virtual meetings
• Support exam production needs and processes
• Manage member compliance with all ABIM governance policies and other members of the Governance Services and Medical Specialties teams
• Work with department teams to manage department processes and procedures

The ideal candidate has a bachelor's degree, or equivalent on-the-job training, with a minimum of two years of professional experience. They must have a proven proficiency with the MS suite of programs and the ability to learn new platforms.

The successful incumbent will have excellent organizational, process management and planning skills, and must be able to both integrate and apply rapidly-evolving information to ongoing work. They must also have impeccable verbal and written communication skills, the ability to work independently with limited supervision, as well as demonstrate a consistent commitment to working effectively across the organization.

This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees.

* * *

At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians.

ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings.

We look forward to learning more about your interest in joining our team. EOE

• Provide strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population.
• Provide clinical care through the direct application of the nursing process; perform and document resident assessments and progress notes, evaluate changes in care needs, complete Individualized Service Plans (ISP), provide or delegate hands-on clinical care as indicated by the plan of care, and evaluate resident outcomes.
• Collaborate with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents.
• Serve as the CLIA Director as applicable for the community and according to the federal and provincial requirements.
• Partner with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care.
• Collaborate with Sales partners to determine community capability and assess potential residents' appropriateness for move-in.

• Provide strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population.
• Provide oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews.
• Provide clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Perform skill evaluation to assure clinical capability of care team members.

• Track, trend, and report clinical quality data to identify risk.
• Participate actively as a member of the community Quality Assurance and Performance Improvement committee.
• Lead clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes.
• Recruit, hire, and train clinical team members and is responsible for performance management, evaluations, and engagement.
• Complete direct report team member staffing and scheduling according to operational and budgetary guidelines.
• Partner with the community leadership team to promote resident safety and compliance with Risk Management national/provincial regulations pertaining to occupational health and safety requirements.
• Serve as the ICC and CLIA Director as applicable for the community.
• Responsible for infection control programming, including delegation of infection control preventionist, as per provincial requirements.
• Assure compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations.

• Manage the department budget to include labor/labour and other expenses and understand its impact on the community's bottom line.
• Processes and submit monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls.
• Understand the internal costs associated with all Sunrise resident care programs.

• Partner with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs.
• On-board new RCD leaders and other department coordinators as needed.
• Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members.
• Complete clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community.
• Hold clinical team accountable, correct actions when necessary, and document.
• Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director.
• Keep abreast of professional developments in the field by reading and attending conferences and training sessions.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

• Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations
• Proven ability to handle multiple priorities, organize efficiently, and manage time effectively
• Demonstrated critical thinking, clinical judgment, and decision-making skills

• Graduate of an accredited college or school of nursing
• Current state/provincial license as a professional Registered Nurse (RN)
• Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred
• Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision
• Certified in CPR and First Aid
• Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements.
• Knowledge of infection control practices and prevention of disease transmission
• Experience in tracking, trending, and analysis of clinical performance data preferred
• Experience in quality and clinical process improvement and risk assessment preferred
• Experience in staff development, training, and/or clinical education preferred
• Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications
• Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

$500 SIGN ON BONUS!

ABA Therapist

Pay: $22.00 - $30.00 per hour

Job Type: Part Time/Possibility for Full Time

Benefits:

·      Tuition Assistance

·      Ongoing Training

·      Flexible Schedule

·      Opportunities for growth: Lead RBT, Full Time RBT

Full Job Description:

Join us for a chance to make a meaningful impact while working with a supportive team!

·      Provide in-home 1:1 ABA services to individuals diagnosed with Autism Spectrum Disorder (ASD)

·      Use behavior-analytic strategies to increase functional behaviors and decrease behaviors that may impede learning, safety or social opportunities, by following patients’ treatment plan

·      Collect and submit data on an electronic data system.

·      Maintain clear lines of communication with families, supervisors, and administration.

Gloucester County - Looking for therapists to service clients in the afternoon

About GCT:

Golden Care Therapy is a ABA Therapy provider delivering home- based services for clients throughout the East Coast. We are seeking ABA Therapists/RBT's to join our team to provide ABA services for children with autism under the guidance of a behavioral supervisor (BCBA).

Each member of our admin team brings firsthand experience as ABA Therapist/RBTs, ensuring a deep understanding of your role and needs. We take pride in our company culture, fostering a dedicated and passionate team in the field! Annual performance reviews are conducted to provide constructive feedback and support professional growth.

For more information, please visit our socials:  

Experience:

Special education: 1 year (Preferred)

Applied behavior analysis: 1 year (Preferred)

Women who choose to become gestational carriers provide an extraordinary gift to help build a family. Many individuals and couples are unable to carry a pregnancy on their own for medical or personal reasons, and surrogates play a vital role in helping make parenthood possible.

At Gift of Life Surrogacy Agency, we guide and support our carriers every step of the way. If you are considering becoming a surrogate, it is important to understand both the medical process and the emotional journey involved. Our team ensures you are fully informed, supported, and cared for throughout the entire experience.

Gestational Carrier Requirements

To ensure a safe and successful journey for both carrier and baby, applicants must meet the following criteria:

• Between 21–39 years old
• U.S. citizen living in a surrogate-friendly state
• Have delivered at least one child and are currently parenting
• No more than two (2) C-sections
• Not receiving government or public assistance (including Medicaid, WIC, SNAP/Food Stamps, or state-funded health insurance)
• No history of pregnancy complications (including gestational diabetes, pre-eclampsia, or pre-term labor)
• No history of schizophrenia, bipolar disorder, borderline personality disorder, or major depressive disorder
• Not currently taking medications unsafe for pregnancy (including certain mental health medications)
• Able to travel for medical screening, monitoring, and embryo transfer appointments
• Live a healthy lifestyle free of illicit or recreational drug use
• Have a stable home environment and strong support system

All qualifications will be reviewed in detail during your initial consultation.

Compensation & Benefits

We recognize the commitment, time, and care involved in being a gestational carrier. Compensation includes:

Base Compensation

• $60,000 – $70,000(First-time carrier to experienced carrier)

Additional Benefits

• $250 monthly expense allowance
• $500 maternity clothing allowance
• $10,500 for multiple birth
• Up to $10,000 for loss of organs (per contract terms)
• Lost wages (carrier and spouse, if applicable — based on employment verification)
• Travel reimbursement
• $200 per week for housekeeping (if medically necessary)
• $20 per hour for childcare (if medically necessary)

All medical expenses, legal representation, and services related to the surrogacy journey are covered.

The Provider Relations Representative acts as the CBH primary point person to CBH’s provider network for education, support and resolution of Provider inquiries. The Provider Relations Representative primarily fosters Community Behavioral Health’s ability to support, develop and maintain a collaborative and positive relationship with the Provider Network, through excellent customer service, in order to ensure that each Provider has continued success within the CBH Provider Network.

Skills:

• Proficiency in Microsoft Office
• Strong analytic and problem solving abilities 
• Excellent verbal and written communication skills; ability to communicate with all levels of individuals
• Excellent customer service and networking skills
• Ability to organize and prioritize tasks
• Ability to work as part of a team

U.S. Authorization Requirement: 

Equal Employment Opportunity:   

• We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.

Requesting An Accommodation: 

• CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired. 
• If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at   

Compensation details: 5 Yearly Salary

PI24c32d6341db-3631

• Installing modifications to aircraft electronic systems
• Performing micro-miniature module repair on computer circuit cards
• Performing electrical diagnostics
• Reading electrical system diagrams
• Repairing and maintaining power generators and electric motors
• Performing scheduled maintenance and corrosion control

We are looking for people who are interested in personal finance and budgeting. In this role you will review practical money-saving strategies and provide feedback on budgeting ideas for everyday households.

You will look at different financial habits, common spending patterns, and simple ways people manage money when budgets are tight. The work is simple and can be done online.

Responsibilities include reviewing budgeting advice, identifying useful money-saving ideas, and sharing your opinion on which strategies are most helpful.

No professional experience is required, but an interest in personal finance, saving money, or budgeting is helpful.

This is a remote opportunity and can be completed from home.

We are looking for remote participants to review financial advice related to budgeting, saving money, and improving spending habits.

In this role you will explore different strategies people use to manage their finances and identify which ideas are the most helpful in real life.

Tasks include reviewing simple financial tips, evaluating money-saving strategies, and providing feedback on budgeting approaches.

The role is remote and open to anyone with an interest in personal finance or household budgeting.