Jobs in Leon Valley Tx Flexible

Role Description

The IT Systems & Technology Specialist serves as Windmill Wellness’s on-site infrastructure and technology lead, working in close partnership with our Managed Service Provider (MSP). While the MSP provides remote systems management and helpdesk support, this role owns the physical execution, reliability, and standardization of IT systems across all locations.

In addition to maintaining core infrastructure, this role plays a key part in advancing Windmill’s technology maturity—identifying and supporting opportunities to improve workflows through automation, AI-enabled tools, and enhancements to data and reporting capabilities.

This is a hands-on position that intentionally divides time between Windmill Wellness Ranch in Canyon Lake and our San Antonio outpatient clinic locations, ensuring consistent infrastructure standards, operational readiness, and scalable technology foundations as the organization grows.

About Windmill

Windmill Wellness was recently acknowledged amongst San Antonio Express-News’ Top Workplaces in 2025. Windmill Wellness is recognized by the State of Texas as a COSPD (co-occurring psychiatric disorders) inpatient and outpatient treatment center specializing in trauma therapies, substance use disorders and mental health serving patients from all over the United States. Our treatment approach focuses on addressing underlying issues instead of relying on a "band-aid" fix. Healing the body, mind and spirit requires specialty and highly educated staff trained to deal with the core issue, which is never the substance that is being abused.

Our mission is to improve the physical, spiritual and emotional health of the individual and their family through an integrated healing system including the latest technologies, group support, nursing, psychiatry, and intensive therapy.

Responsibilities

Onsite IT & Infrastructure Support

• Collaborate with our MSP and serve as the on-site owner of physical IT infrastructure across Windmill Wellness Ranch and outpatient clinics.
• Provide hands-on support for hardware, connectivity, and physical systems to ensure smooth daily operations.

Physical Infrastructure & Hardware

• Install, maintain, troubleshoot, and replace on-site IT equipment, including:
• Laptops, desktops, mobile devices, and printers
• Cameras, access control systems, and AV equipment
• Networking hardware (routers, switches, cabling, Wi-Fi access points)
• Perform device setup, swaps, and decommissioning for staff.
• Maintain accurate asset inventories across all locations.

Multi-Site Coverage

• Intentionally divide time between Windmill Wellness Ranch in Canyon Lake and San Antonio outpatient clinic(s).
• Provide on-site coverage during clinic openings, expansions, and periods of elevated operational need.
• Ensure consistent physical IT standards and setups across locations.

New Site & Clinic Readiness

• Support IT setup and readiness for new outpatient locations, including:
• Physical network setup and testing
• Device deployment and printer configuration
• Camera and AV installation and testing
• Coordinate with contractors and vendors during build-outs and renovations.

Security & Access (Physical Execution)

• Execute on-site components of IT security and access controls (device security, camera placement, badge/door access systems).
• Manage physical aspects of staff onboarding and offboarding (device handoff/return, access removal).
• Respond to IT incidents that require physical presence.

Technology Advancement & Innovation

• Stay informed on emerging IT, AI, and automation tools relevant to healthcare operations.
• Identify and propose practical technology-driven improvements that enhance workflow efficiency, reporting capabilities, and operational performance.
• Support implementation of AI tools, workflow automation initiatives, and enhancements to Windmill’s data infrastructure.
• Partner with leadership to strengthen Windmill’s overall technology maturity over time.

Continuous Improvement & IT Enablement

• Identify recurring issues, gaps, and risks in on-site IT infrastructure.
• Propose practical, on-the-ground improvements to increase reliability, usability, and consistency.
• Support execution of approved IT improvements (hardware upgrades, layout changes, standardization).
• Help reduce preventable downtime through proactive fixes and standardization.

Documentation & Training

• Maintain basic documentation for physical IT systems, layouts, and configurations.
• Train staff on proper use and care of equipment and basic IT hygiene.
• Flag trends or recurring issues for leadership awareness.

Ideal Qualifications/Requirements

• 3+ years of hands-on IT support or infrastructure experience (multi-site environment preferred).
• Demonstrated experience installing, troubleshooting, and maintaining hardware, networking equipment (routers, switches, Wi-Fi access points), and other physical IT systems.
• Experience supporting security systems such as cameras, badge/access control, and device lifecycle management.
• Working knowledge of HIPAA compliance and healthcare IT environments (EMR/EHR systems preferred).
• Demonstrated interest or experience in AI tools, workflow automation, data systems, or other emerging technologies that improve operational efficiency.
• Proven ability to proactively identify recurring IT issues and implement practical, scalable improvements that increase reliability and reduce downtime.
• Strong organizational skills with the ability to manage multiple priorities independently in a fast-paced environment.
• Excellent communication skills and the ability to build trust across clinical and operational teams.
• Ability and willingness to rotate between Canyon Lake and San Antonio locations; reliable transportation required.

• You'll work on meaningful, high-stakes employment and labor matters
• Opportunity to develop expertise in employer-defense and employment counseling
• Collaborative environment with mentors and senior attorneys
• Exposure to both litigation and advisory work
• Encouragement to contribute to thought leadership, client education, and business development
• Competitive compensation and benefits (to be determined by candidate experience and market)

• Manage a caseload of employment litigation matters, including but not limited to discrimination, harassment, retaliation, wrongful termination, wage & hour claims, and contract disputes
• Handle representative and class actions (e.g. PAGA or similar claims) under supervision

• Draft, review, and revise employment contracts, independent contractor agreements, separation agreements, and employee handbooks
• Conduct internal workplace investigations—especially in high-stakes or sensitive settings
• Perform employment law audits — reviewing client policies, practices, and procedures for compliance and exposure risks
• Provide practical, business-minded advice consistent with client budgets
• Work collaboratively with partners, senior attorneys, and support staff to strategize case management
• Participate in mediation, settlement negotiations, and, as needed, trial or hearing preparations
• Stay current on federal, state, and local employment laws and regulations and communicate updates to clients and internally

• Juris Doctor (J.D.) from an accredited law school
• 2 to 5 years of substantive experience in employment law or complex litigation
• Experience defending employers in employment-related matters
• Comfortable handling representative or class claims (or ready to ramp up)
• Strong drafting, writing, analytical, and research skills
• Excellent client-facing, communication, and interpersonal skills
• Ability to manage multiple matters concurrently, meet deadlines, and prioritize tasks independently
• Sound practical judgment with a business-oriented mindset
• Willingness to assist in business development efforts (e.g. writing client alerts, internal training, or proposals)
• Admission to the state bar (or ability to become admitted) where the role is based
• Familiarity with employment statutes, regulations (e.g. FMLA, ADA, WARN, wage & hour laws), and recent legal trends

Looking for respiratory therapist jobs that fit your life? If you're tired of having no control over your schedule or just want to earn more money, part-time shifts could be what you're looking for! ShiftKey enables independent respiratory therapists like you to bid on per diem respiratory therapy shifts posted by a vast network of Facilities—all based on criteria you select. Choose the facilities you want, on days you want, and bid the rate you want.

• Better work/life balance - Don't want to work nights? Need Mondays off? Only want to work once in a while? No problem. Use ShiftKey to work as little or as much as you like.
• Extra income - Use ShiftKey to pick up shifts whenever you need a little extra money, even if you have another job. Get paid the next day with a PayCard or go with weekly direct deposit.
• Pick the right environment for you - respiratory therapist shifts are a great way to experience a variety of facilities.

ShiftKey partners with Stride Health to allow healthcare professionals who use the ShiftKey App to access Stride's portable benefits platform for affordable healthcare options such as:

• Health
• Dental
• Vision
• Life Insurance

Role Requirements:

• A high school diploma or GED.
• A valid respiratory therapist license in the state of Texas.

About the Role:

You know better than anyone that respiratory therapists are essential members of a facility's medical team. Your role is to help patients treat and manage cardio-pulmonary disease and disorders. Here are a few things you might do:

• Conduct, perform, and analyze pulmonary function tests.
• Assist physicians and nurses in creating treatment plans.
• Administer aerosol medications and provide chest physical therapy.
• Teach patients how to use equipment and administer medications without assistance.

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Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) opportunities if you have current or prior law enforcement experience, including military police or local/state law enforcement.

IMPORTANT NOTICE: Duty assignments may include the Southwest Border. U.S. Border Patrol determines assignments based on operational needs, which may not align with your preferences. Relocation may be required.

EARN UP TO $30,000 IN RECRUITMENT INCENTIVES: Newly appointed Border Patrol Agents will receive a $20,000 incentive $10,000 after completing academy training and $10,000 after fulfilling a 3-year agreement. An extra $10,000 is available for prioritized locations (Sierra Blanca, Presidio, Sanderson, Comstock, Freer, Hebbronville, TX; Lordsburg, NM; or Ajo, AZ).

The U.S. Border Patrol (USBP) offers a career with camaraderie, pride, purpose, and the mission of protecting America.

If youre looking for an exciting, well-compensated federal law enforcement career, apply now. U.S. Customs and Border Protection is hiring full-time Law Enforcement Officer (LEO) positions.

Salary and Benefits

Base Salary: GL-9/GS-11: $63,148 $120,145 per year

Locality Pay: Varies by duty location

Overtime: Up to 25% additional pay

This is a career ladder position progressing from GL-9 to GS-11 to GS-12. You may be promoted after 52 weeks at each level without reapplying.

Benefits include health insurance, paid leave, and the Thrift Savings Plan (similar to a traditional or Roth 401(k)).

Duties and Responsibilities

As a BPA, you help protect the U.S. by securing borders, stopping illegal activity, and supporting economic stability.

Typical assignments include:

• Questioning individuals and inspecting documents and property
• Apprehending undocumented individuals or smugglers using covert surveillance and infrared scopes
• Tracking and interpreting signs of illegal entry
• Performing farm, traffic, building, city, and transport checks
• Patrolling using vehicles, horses, boats, ATVs, snowmobiles, or motorcycles

Qualifications

GL-9: One year of specialized experience at the next lower level, including:

• Searching detained persons, vehicles, and surroundings
• Apprehending or restraining suspects in violation of law
• Using firearms, writing reports, serving warrants, and gathering case evidence

GS-11: One year of specialized experience at the next lower grade, including:

• Using intelligence to monitor criminal threats and operations
• Leading fraud or contraband investigations
• Apprehending violators using surveillance and detection tech

There is no education substitution for GL-9 or GS-11 positions.

Other Requirements

• Citizenship: Must be a U.S. Citizen
• Residency: Must have lived primarily in the U.S. for 3 of the last 5 years
• Age: Must be referred before turning 40 (exceptions for federal or veteran law enforcement)
• Veterans: May qualify under Veterans Recruitment Appointment (VRA)

Formal Training: After hiring, agents attend the U.S. Border Patrol Academy in Artesia, NM for 6 months of instruction in immigration law, firearms, defensive tactics, Spanish, and more.

How to Apply

Click the Apply button on this page. You will be redirected to the CBP Talent Network. Select "Border Patrol Agent" and complete the pre-screening questions.

You will receive a link to the BPA Job Opening Announcements on USAJOBS. Follow all instructions and submit all required materials (resume, transcripts, etc.). Youll be evaluated based on your application and the BPA Entrance Exam.

If you have questions, contact a recruiter: /s/usbp

NOTE: Subscribers to the CBP Talent Network will receive monthly updates on webinars, expos, and job opportunities.

• Government & Military

POSITION SUMMARY/RESPONSIBILITIES

Serves as a clinical expert, educator, researcher and mentor for assigned area.  Functions in a team environment to provide support to clinical practice.

EDUCATION/EXPERIENCE

MSNis required plus specialty national certification and Nursing Professional Development Certification or Healthcare Simulation Educator Certification is required or PhD plus specialty national certification is required. Minimum of five years of full-time nursing experience with at least three years in related nursing specialty is required. Demonstration of experience in curriculum development and implementation of adult learning principles is required.  

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Intermediate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.

• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.

• Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.

• Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.

• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.

• Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).

• Monitors legislative initiatives that may impact economy, society, and personal financial situation.

• Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's

• products and services.

• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

• Serves as a resource to less experienced team members on escalated issues of a routine nature.

• Guides and influences less experienced team members.

Work Hours:

• Monday – Friday / 7:30am – 7:00pm (Central)

• An 8 hour shift will fall within these hours

• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED

• Required maintenance of Life/Health license

• Required annual completion of AHIP and Broker/Carrier appointments when applicable.

• 1 year of financial industry and/or life sales experience

• Experience delivering frequent written and oral communication

• Experience acquiring and applying new concepts and information

• Experience processing and analyzing information

• Experience fulfilling requests and meeting deadlines

• Experience resolving conflict and negotiating

• Experience multi-tasking in an operating systems environment

• Experience participating in or leading teams

• Successful completion of a job-related assessment may be required

What sets you apart:

• 2+ years experience working in Sales with life insurance

• 1+ years experience working in a call center environment

• CLU® - Chartered Life Underwriter or comparable designation

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $48,340.00 - $84,110.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.