Logistics and Warehousing Jobs in Iron Ridge, WI

ESC has an exciting opportunity for an experienced Freight Broker to join a growing logistics organization supporting a well-established, asset-based trucking operation. This hybrid role offers the chance to play a key part in expanding freight brokerage operations by managing shipments end-to-end, building strong carrier and customer relationships, and driving revenue growth. The ideal candidate thrives in a fast-paced environment, brings strong problem-solving skills, and is motivated by performance-based earnings through commission opportunities.

Responsibilities:

• Receive and promptly acknowledge customer load requests

• Enter loads into Transportation Management Software (TMS) accurately

• Source, vet, and assign carriers to shipments

• Track shipments from booking through final delivery

• Provide proactive updates to customers, including pickup and delivery ETAs

• Identify and resolve delays or service issues quickly and professionally

• Build and maintain strong relationships with customers and carrier partners

• Provide competitive quotes and pricing to customers in a timely manner

• Support business development efforts with new and existing accounts

• Monitor margins and contribute to revenue growth targets

• Maintain accurate shipment records and update systems as needed

Required Experience:

• Proven experience as a freight broker, logistics coordinator, or similar role

• Strong customer service and relationship-management skills

• Excellent interpersonal and communication abilities

• Detail-oriented with strong organizational skills

• Ability to multitask and adapt in a fast-paced environment

• Proficiency with Microsoft Excel and transportation-related software systems

• Team-oriented mindset with a proactive, solutions-focused approach

Preferred Experience:

• Experience using Transportation Management Systems (TMS)

• Established carrier relationships or industry network

• Strong negotiation skills and margin management experience

• Demonstrated ability to grow accounts or generate new business