Jobs in Inverness Illinois

Customer Service Lead – Hoffman Estates, IL

$66,000–$76,000 Depending on Experience + Full Benefits, PTO, and More

For over 45 years, our team has supported customers by delivering high-quality products and reliable service they can count on. In manufacturing, timing, accuracy, and communication are critical, and our customer service team plays a key role in ensuring every order moves smoothly from production to delivery.

We are looking for a Customer Service Lead to guide our customer service team and help ensure seamless communication between customers, production, and internal departments. In this role, you’ll provide hands-on leadership, support your team’s development, and ensure customers receive accurate information, timely updates, and exceptional service.

This is a high-impact opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and naturally motivates others to perform at their best.

Responsibilities

• Lead, mentor, and support a customer service team, ensuring accurate and timely communication with customers regarding orders, production timelines, and delivery schedules.
• Serve as the liaison between customer service, production, logistics, and management to ensure smooth coordination and alignment.
• Assist with training, performance feedback, and professional development for team members.
• Monitor order processing and customer requests to ensure accuracy, efficiency, and on-time fulfillment.
• Identify opportunities to improve workflows, increase operational efficiency, and enhance the overall customer experience.
• Step in during high-volume periods to assist with order management, customer inquiries, and issue resolution.
• Oversee daily customer service operations including order entry, order tracking, invoicing, and communication regarding production status.
• Foster a collaborative, solutions-focused team environment that prioritizes responsiveness and reliability.

Qualifications

• 2+ years of corporate customer service experience - manufacturing/distribution environment preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Ability to coordinate with cross-functional teams including production, logistics, and sales.
• High-energy, positive leader who performs well in a fast-paced operational setting.
• Self-starter who adapts quickly, takes initiative, and leads by example.

Corporate Resources, on behalf of our client located in Hoffman Estates, is hiring a Customer Service Lead.

Aegis is partnered with a long-standing, family-owned manufacturer that is experiencing significant growth following a recent major facility expansion. This organization produces highly engineered metal components serving industries such as aerospace, medical, automotive, and industrial manufacturing.

They are seeking a Senior Quality Engineer to act as a key contributor in driving process improvements, supporting new product introductions, and leading quality initiatives across the organization. This is a highly visible role working cross-functionally with engineering, operations, and leadership teams.

Responsibilities:

• Lead continuous improvement initiatives focused on quality and production efficiency
• Apply statistical analysis tools to evaluate manufacturing processes and reduce variation
• Support new product introductions and quality planning activities
• Work directly with customers to resolve quality concerns and implement corrective actions
• Conduct internal, customer, and supplier audits
• Develop and implement quality procedures, documentation, and process controls
• Collaborate with cross-functional teams to drive root cause investigations and solutions
• Support inspection processes and material disposition decisions

Requirements:

• Bachelor’s degree in Engineering (Mechanical, Manufacturing, Industrial preferred)
• 5–8 years quality engineering experience in manufacturing
• Experience working in ISO-certified environments (AS9100 or IATF preferred)
• Strong experience with SPC tools such as PPAP, APQP, RCA, and gage R&R
• Experience leading process improvement or Lean initiatives
• Internal or external auditing experience preferred
• Six Sigma or ASQ certification strongly preferred

Ideal background: aerospace, automotive, medical device, heavy industrial, or high-volume precision manufacturing.

Store Manager (Full-Time)

Location: Woodfield Mall - Schaumburg, IL

Reports to: Area Manager & Director of Retail

Role Overview

As a Mavi Store Manager, you are more than just a retail leader—you are a brand ambassador and business driver. You’ll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.

What Makes a Great Mavi Store Manager?

• Customer-Obsessed

Prioritizes delivering a best-in-class experience

Builds meaningful connections with regulars and new customers

• Team-First Mentality

Leads by example, motivates through coaching—not just direction

Invests in team development and celebrates team wins

• Commercially Driven

Strong understanding of KPIs, stock flow, and profitability

Uses data to drive decisions and maximize daily sales opportunities

• Detail-Oriented Operator

Maintains high standards across VM, stockroom, and shopfloor execution

Confident in managing opening/closing, scheduling, and loss prevention

• Agile & Solutions-Oriented

Thrives in fast-paced retail with shifting priorities

Takes initiative, stays calm under pressure, and adapts quickly

• Authentic & Positive Communicator

Confident, open communicator who embodies Mavi’s friendly and genuine tone

Builds trust and loyalty with customers and team alike

• Passionate About the Brand

Wears and loves the product—understands the importance of Fit, Fabric, Foundation

Embodies denim lifestyle and represents Mavi proudly in and out of the store

Key Responsibilities

• Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
• Maximize store profitability through effective scheduling, payroll, and expense management
• Recruit, onboard, and develop store talent aligned with Mavi’s values and standards
• Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
• Drive performance through weekly/monthly business reviews and KPI tracking
• Bring Mavi’s brand story to life on the sales floor through Fit, Fabric, Foundation
• Manage local marketing activations and build community engagement
• Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
• Maintain full access to all store systems; responsible for opening and closing procedures

Required Skills & Qualifications

• Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
• Proven track record of meeting or exceeding sales targets and KPIs
• Strong team management, coaching, and talent development skills
• Excellent communication, interpersonal, and organizational abilities
• Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
• Passion for fashion and a genuine interest in denim
• Flexible availability, including evenings, weekends, and holidays
• Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
• Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.

Product Manager

Compensation & Benefits

• Salary: $110,000 – $130,000 + Annual Bonus
• Medical, Dental, Vision Coverage
• 401(k) with Company Match

About the Opportunity

Sterling Engineering is partnering with a leading organization to hire a Product Manager who will drive innovation, profitability, and strategic growth across a diverse product portfolio.

This role is ideal for a data-driven, strategic thinker who thrives in retail manufacturing or industrial product environments and enjoys balancing high-level strategy with hands-on execution. You’ll play a key role in shaping product direction—not just responding to customer requests, but proactively identifying opportunities that impact the broader market.

What You’ll Do

Product Strategy & Portfolio Management

• Lead product innovation through competitive analysis, gap identification, and market insights
• Manage and optimize product portfolios, including SKU rationalization and lifecycle management
• Identify new product opportunities aligned with business goals and market demand
• Own product data and performance metrics to drive strategic decision-making
• Partner with Supply Chain and Manufacturing to refine product specs, cost structures, and procurement strategies

New Product Development

• Develop and execute product roadmaps focused on innovation and value creation
• Collaborate cross-functionally to ensure successful product launches and market adoption
• Support continuous improvement initiatives across multiple product lines

Pricing Strategy

• Analyze market trends and competitor pricing to ensure optimal positioning
• Implement pricing strategies that drive both revenue growth and margin expansion
• Conduct pricing analysis and experiments to evaluate demand and profitability

Channel & Go-to-Market Strategy (Place & Promotion)

• Define and optimize sales channels (distribution, e-commerce, dealer networks, etc.)
• Partner with Marketing to develop promotional strategies, campaigns, and product positioning
• Support merchandising, packaging, and product content strategies across channels
• Build and manage promotional calendars aligned with key sales events and market opportunities

What We’re Looking For

• 3–5+ years of Product Management experience with a focus on strategy, innovation, and analytics
• Experience in retail manufacturing, industrial, or durable goods environments
• Strong background in competitive analysis, pricing strategy, and portfolio management
• Proven ability to influence internal product strategy at scale, beyond individual customer requests
• B2B experience preferred
• Bachelor’s degree required (Master’s preferred)
• Excellent communication, leadership, and cross-functional collaboration skills
• Demonstrated career stability and long-term impact in prior roles

Our manufacturing client is seeking an experienced Benefits Specialist to administer and support employee benefits programs across multiple facilities. This role is ideal for a detail‑oriented HR professional with strong communication skills and a commitment to providing excellent service to employees while maintaining full compliance with regulatory requirements.

Key Responsibilities

• Administer employee benefit programs including medical, dental, vision, life insurance, disability, FSA/HSA, and 401(k).
• Manage new hire enrollment, qualifying life event changes, and annual open enrollment activities.
• Serve as a primary resource for employees regarding benefits, eligibility, claims, and plan policies.
• Coordinate benefits components of onboarding and offboarding, including COBRA notifications and required compliance reporting.
• Work closely with HR, payroll, and finance teams to ensure accurate benefit deductions and timely vendor reporting.
• Perform routine audits of eligibility, deductions, and vendor invoices; investigate and resolve discrepancies.
• Support leave of absence administration (FMLA, personal leaves, disability), ensuring timely communication and documentation.
• Maintain and update benefits data within the HRIS and prepare reports as needed.
• Assist with vendor management and contribute to annual plan renewals.
• Ensure adherence to ERISA, ACA, HIPAA, FMLA, and applicable federal and state requirements.

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field preferred
• 3+ years of benefits administration experience, ideally within a manufacturing or multi‑site environment
• Strong knowledge of benefits regulations including ERISA, ACA, HIPAA, and FMLA
• Experience using HRIS/benefits systems such as Workday, ADP, Paylocity, or similar
• Excellent customer service skills and strong communication abilities
• High attention to detail with strong organizational and analytical skills

Equal Opportunity Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by law.

]Your Dream Job Awaits – Travel, Growth, and Sundays Off!

We're growing and need top talent across the country!

Imagine a job where you get a yearly international trip for two, a set schedule with no Sundays, early mornings, or late nights, and a competitive bonus plan averaging $15-20k. Sounds too good to be true? At Café Zupas, we believe in rewarding our team with once-in-a-lifetime experiences—whether it’s Paris, London, South Africa, Italy, or Greece, our annual trips celebrate your success in style!

Why Café Zupas?

We’re not your average restaurant. We serve house-made, globally inspired soups, salads, sandwiches, and desserts—all prepared fresh daily in our modern, next-generation kitchens. Our team is the heart of our success, which is why we make every decision with our people in mind.

Here’s what makes Café Zupas the best place to grow your career:

Growing Brand – More locations mean more opportunities for you!

Defined Career Path – Ongoing training and leadership development.

Work-Life Balance – Set schedule with two guaranteed days off.

Annual International Trip – A bucket-list experience every year.

Full Benefits Package – Including 401(k), PTO, health, dental, and vision insurance.

Real Food, Real Ingredients – No grease, grills, or fryers.

Free Meals – Enjoy our fresh, delicious food every shift.

Positive & Fun Culture – We thrive on teamwork, gratitude, and energy.

Clear Expectations – No guesswork, just success.

Your Role as a General Manager (Operating Partner)

As a leader in our restaurant, you’ll:

• Oversee day-to-day operations, ensuring an outstanding guest experience.
• Mentor and develop your team with daily coaching and feedback.
• Implement Café Zupas’ unique service and leadership behaviors.
• Foster a culture of positivity, gratitude, and teamwork.
• Build authentic guest relationships and deliver exceptional hospitality.
• Lead organized, happy, and high-energy shifts.
• Collaborate with District Mentors to drive company-wide initiatives.

What We’re Looking For

We need a leader who is:

Experienced – 2-5 years of restaurant leadership (Fast Casual preferred).

Available – A set five-day schedule with no Sundays.

Passionate – Loves mentoring, growing a team, and delivering excellence.

Detail-Oriented & Self-Motivated – Always striving for improvement.

Energetic & Positive – Thrives in a fast-paced, high-energy environment.

Adaptable – Open to new processes and continuous learning.

Join the Adventure!

Since opening our first location in 2004, Café Zupas has grown to 80+ kitchens across 8 states—and we’re still expanding! If you’re looking for a career filled with growth, travel, and a great team environment, this is your chance.

Apply today and start your journey with Café Zupas!

Café Zupas is an Equal Opportunity Employer. Employment may be contingent upon successful completion of a background check, including reference verification.

We’re hiring an Executive Recruiter to support a Partner with a large, active book of business serving Health Services, HealthTech, and Life Sciences organizations.

This is not a cold desk. You’ll step into live searches with established clients, focused on commercial and revenue‑impact roles.

Responsibilities

• Manage full cycle recruiting for active searches
• Partner closely on executive client engagements
• Identify, engage, and assess candidates across all functions including commercial, corporate strategy, data science / AI and operations.
• Maintain consistent communication with candidates and clients throughout the search process
• Ensure timely execution and follow-through on all searches

Qualifications

• 3+ years of recruiting experience (agency or in-house)
• Exposure to Healthcare, Tech (AI/ML), or Life Sciences a plus
• Strong communication and organizational skills
• Ability to manage multiple searches and priorities
• Professional, detail-oriented, and reliable in execution

Why SRI

• Established firm with decades‑long client relationships
• Immediate access to a producing desk
• Performance‑based compensation with real upside
• Autonomy, flexibility, and professional standards

If you’re a seasoned recruiter who wants real searches, real clients, and real accountability, let’s talk.

We are looking for an experienced Scrum Master to support the delivery of enterprise AI and analytics solutions across global clients.

This role focuses on enabling high-performing data and engineering teams, ensuring Agile best practices are applied effectively, and driving consistent delivery outcomes in complex, fast-paced environments.

What You’ll Do

• Facilitate Agile ceremonies including sprint planning, stand-ups, reviews, retrospectives, and backlog refinement
• Enable delivery across data, analytics, and AI teams, ensuring alignment and momentum across workstreams
• Partner with product owners and stakeholders to maintain clear, prioritized backlogs
• Track and report on Agile metrics (velocity, burndown, cycle time) to drive continuous improvement
• Identify and remove blockers impacting delivery and team productivity
• Coordinate across cross-functional teams to manage dependencies and delivery risks
• Promote Agile best practices and foster a culture of continuous improvement

What We’re Looking For

• Proven experience as a Scrum Master, Agile Coach, or Agile Delivery Lead
• Experience supporting data, analytics, or software engineering teams
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe)
• Hands-on experience with tools like JIRA or Azure DevOps
• Strong communication and facilitation skills with the ability to align technical and business stakeholders
• Demonstrated ability to drive delivery outcomes, not just facilitate ceremonies

Nice to Have

• Experience working in regulated industries (e.g., healthcare, life sciences, financial services)
• Exposure to AI/ML or data platform environments

Why This Role

• Work on high-impact AI and analytics initiatives across enterprise clients
• Play a key role in driving delivery across data and engineering teams
• Opportunity to influence Agile practices and team performance at scale
• Collaborate with cross-functional teams across product, engineering, and business

About MathCo

MathCo is a global Enterprise AI and Analytics company helping Fortune 500 organizations solve complex business problems through data and AI. Our work spans advanced analytics, AI platforms, and scalable solutions that deliver measurable business impact.