Jobs in Hutchins, TX

About Us:

Longbridge is building a next-generation AI investing app designed to help everyday investors learn, build confidence, and take action. As investing behavior shifts toward mobile-first experiences and AI changes how people interact with financial products, we’re building an experience that’s simpler, more intuitive, and grounded in trust. We’re a fast-moving, high-ownership team operating in a highly regulated environment. We care deeply about customer outcomes, clarity, and execution quality—and we measure what matters.

The Role

Lead and scale Longbridge’s U.S. Customer Support function during a critical phase of

growth. As Customer Support Manager, you will oversee daily support operations, develop

high-performing team members, and build the scalable processes needed to support a

rapidly expanding brokerage platform.

This is a high-impact leadership role for an experienced professional (5+ years) with a

background in regulated financial services, fintech, or brokerage environments. You will

partner closely with Operations, Compliance, and Product teams to ensure our support

organization delivers exceptional customer experiences while maintaining regulatory rigor.

We’re looking for a hands-on leader who thrives in fast-paced environments and is excited to

build support infrastructure that scales

Key Responsibilities:

Team Leadership & Development

• Lead, manage, and develop a team of Customer Support Analysts.
• Conduct ticket quality reviews, performance coaching, and ongoing feedback sessions.
• Establish, monitor, and continuously improve SLA and response time standards.
• Support hiring, onboarding, and training of new support team members.
• Foster a culture of accountability, customer-first thinking, and operational excellence.

Customer Support Operations

• Oversee daily support operations across Zendesk (email, chat, phone).
• Monitor ticket queues to ensure timely and accurate resolution.
• Develop and maintain escalation procedures related to account opening, funding (ACH/wires), trade status inquiries, platform navigation, and regulatory/compliance matters.
• Ensure appropriate escalation of complex trading, compliance, or regulatory issues to internal partner teams.
• Drive adherence to quality standards and regulatory requirements.

Documentation, Metrics & Process Improvement

• Develop, document, and maintain support team SOPs and internal workflows.
• Track support KPIs and performance metrics; analyze trends and identify areas for improvement.
• Collaborate cross-functionally with Operations, Compliance, and Product to address root causes and improve the customer journey.
• Continuously enhance internal knowledge systems to support scale and efficiency.

Requirements:

• 5+ years of experience in financial services, fintech, brokerage operations, and/or customer support.
• Prior experience managing and developing a customer support team.
• Exceptional written and verbal communication skills.
• Strong attention to detail and ability to operate within regulated environments.
• Proven ability to work cross-functionally with Operations, Compliance, and Product teams.
• Comfortable building and improving processes in a fast-paced, high-growth environment.

Nice to Have:

• Experience managing Zendesk or similar customer service ticketing platforms.
• Background in fintech or brokerage environments.
• Understanding of ACH, wires, trading fundamentals, and the brokerage account lifecycle.
• FINRA SIE and/or Series 7 licenses.

We are seeking hardworking and professional technical personnel to join our Operations Division in Melrose Park, IL!

The Field service Technician (After Sales) in Dallas is key to the technical support of our automated storage systems equipment at our customers’ sites in the USA and Canada. Technicians are responsible for performing accurate and timely electromechanical support, training, upgrades, and repair of equipment.

Responsibilities:

• Provide advanced electromechanical support in the after-sales phase for all automated warehouse installation projects throughout the U.S. and Canada.
• Analyze and diagnose faults (controls software, electrical, mechanical, etc.).
• Make necessary modifications to PLC’s and electronic equipment.
• Test and adjust the mechanical and electrical components as necessary.
• Communicate requests to Sales for spare parts orders.
• Create quality and status reports regarding service calls.
• Communicate any issues that arise on site to the After Sales Manager.
• Train customers on technical system routine maintenance operations.
• Provide on-demand corrective maintenance services to customers as needed.

Minimum Requirements:

• 3 years of automation after-sales electromechanical service or industrial maintenance experience.
• Ability to travel (USA and Canada), 90% of the time.
• Ability to read and interpret electrical schematics and mechanical drawings.
• Knowledge related to automation controls.
• Experience with PLC programming (Siemens and Allen Bradley).
• Basic knowledge in troubleshooting frequency inverters (SEW, Lenze, KEB).
• Basic knowledge in diagnosing and troubleshooting industrial communication network connections (Profibus, Profinet, etc.).
• Excellent communication and customer service skills and presence.
• Ability and willingness to work variable hours including weekend, night, and/or holiday work.
• Ability and willingness to lift, lower and carry objects up to 50 lbs., work from heights, climb ladders, and work in confined spaces.
• Must have a valid driver’s license and good driving record.
• Spanish language fluency is a plus.
• Candidates must live in or being willing to move to Dallas.

We offer:

• Competitive compensation.
• The ability to become a part of an industry-leading dynamic team with a high focus on delivering results and continuous improvement.
• 401(k) plan through Fidelity, with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating.
• Paid Holidays and Paid Time Off with the option to cash out unused PTO every year.
• Possibility for telework days, depending on position, with flexible make-up time for exempt employees.
• Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits.
• Opportunities for career development and advancement; enhance your technical, specialized knowledge and gain new skills through promotions from within.

Title : Data QA Engineer

Location: Minneapolis , Dallas , Atlanta (Onsite)

Job Type : Contract

Exp : 8-15 Years

Key Responsibilities:

• Design, build, and maintain automated data quality frameworks to validate accuracy, completeness, consistency, and timeliness of data.
• Develop automation scripts using Python/SQL to test data pipelines, ETL/ELT processes, and analytics workflows.
• Implement data quality checks and monitoring within Azure-based data platforms.
• Work extensively with Azure services (ADF, ADLS, Synapse) and Databricks for large-scale data processing.
• Integrate data quality validations into CI/CD pipelines and support proactive issue detection.
• Perform root cause analysis for data issues and collaborate with data engineering, analytics, and business teams to resolve them.
• Define and enforce data quality standards, metrics, and SLAs.

Required Skills & Qualifications:

• Strong experience (8–15 years) in data engineering, data quality, or data automation roles.
• Hands-on expertise with Azure data ecosystem and Databricks.
• Strong programming skills in Python and SQL.
• Experience building automated data validation and reconciliation frameworks.
• Solid understanding of data warehousing, data lakes, and distributed data processing.
• Familiarity with DevOps/CI-CD practices for data platforms.

Preferred Skills:

• Experience with data observability or data quality tools.
• Exposure to cloud-scale analytics and performance optimization.
• Strong communication and stakeholder management skills.

• Manage and oversee all aspects of litigation, including taking and defending depositions, drafting pleadings and discovery, and managing discovery processes.
• Consult with commercial clients on a wide range of legal issues, providing expert advice and guidance.
• Represent clients in court, presenting arguments and evidence in a compelling and effective manner.
• Conduct thorough and detailed legal research to ensure the best possible advice and representation for our clients.
• Collaborate with other attorneys in the firm to develop strategies for complex litigation cases.
• Maintain up-to-date knowledge of changes in commercial law and litigation practices, and communicate these changes effectively to clients and colleagues.
• Build and maintain strong relationships with clients, and work to develop new client relationships.

• Juris Doctorate degree from an accredited law school.
• A minimum of 5 years of experience in commercial litigation, with a proven track record of success.
• Membership in good standing with the state bar.
• Strong analytical and problem-solving skills, with the ability to handle complex legal issues.
• Exceptional communication skills, with the ability to explain complex legal concepts in a clear and concise manner.
• Excellent negotiation skills, with a proven ability to achieve favorable outcomes for clients.
• Strong organizational skills, with the ability to manage multiple cases and deadlines simultaneously.
• A commitment to providing exceptional service to clients, with a focus on achieving the best possible outcomes.
• High level of professionalism and ethical standards.
• Demonstrated ability to work effectively both independently and as part of a team.
• Proficiency in legal research tools and software.

• 401(k) with Generous Match
• Comprehensive Benefits: Medical, Dental, Vision, Life Insurance
• Generous PTO & Paid Holidays
• Collaborative Work Environment: Join a skilled team in a fast-paced manufacturing environment
• Growth Opportunity: Develop into a team authority on inspection standards and best practices
• High-impact Role: Directly contribute to quality outcomes in a mission-critical industry

• High school diploma or equivalent; technical training or coursework in manufacturing/QA preferred
• Knowledge of CMM Manager a plus
• Minimum 5 years of experience in precision inspection roles
• Experience using MCOSMOS; QVPAK and MeasureLink strongly preferred
• Proficient in interpreting GD&T and engineering-level drawings
• Skilled with precision measuring instruments: calipers, micrometers, thread gauges, etc.
• Strong documentation and report-writing skills
• Comfortable using Microsoft Office software
• Able to lift and carry up to 25 lbs repetitively

• Perform First Article Inspections and create FAIR reports
• Handle complex and critical part inspections using CMM and precision manual tools
• Identify and document quality issues and nonconformities
• Provide guidance to junior inspectors and help develop their technical inspection capabilities
• Collaborate with engineering on inspection-related input for traveler creation
• Assist other departments as needed to ensure workflow continuity

• Employee Well-Being: Named one of the Healthiest 100 Workplaces in America, with programs focused on holistic wellness.
• Innovation-Driven: Actively redefines energy and infrastructure solutions through cutting-edge technologies and integrated delivery models.
• Growth-Oriented: Offers opportunities to work on impactful projects across commercial and industrial sectors.
• Supportive Culture: Encourages mentorship, collaboration, and continuous learning.

• Maintain current electrical licensing and required training.
• Interpret and apply blueprints and technical drawings on the jobsite.
• Install, maintain, and troubleshoot basic electrical systems in compliance with the National Electric Code (NEC).
• Layout and install conduit systems, lighting systems, control systems, and motor feeders.
• Perform standard motor connections and ensure proper system functionality.
• Participate in safety meetings, audits, and toolbox talks.
• Provide technical support and mentorship to apprentices and helpers.
• Complete documentation such as time cards, evaluations, and logs accurately and on time.
• Maintain tools, vehicles, and jobsite cleanliness.
• Identify and report unsafe conditions or incidents promptly.
• Collaborate with internal teams and support project execution using available company resources.
• Uphold safety and compliance standards in accordance with OSHA and customer-specific requirements.
• Contribute to employee development and referral programs.
• Perform other duties as assigned.

Your initial post of duty will be determined at the time of the final job offer and will be based on the operational needs of the U.S. Secret Service.

Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility.

At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service.

During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.S. and abroad. Duties include:

• Providing protection for various protectees.
• Conducting criminal investigations pertaining to financial obligations of the United States.
• Planning and implementing security designs for National Special Security Events.

This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.S. Secret Service. We invite you to become part of our elite team. Explore a career that will take you to new heights while you serve your country with honor, distinction and pride.

Requirements

• U.S. citizenship is required
• Possess a current valid driver's license
• Carry and use a firearm. Maintaining firearm proficiency is mandatory.
• Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position.
• You must obtain a Top Secret Clearance and retain it during your career.
• Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
• Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500,1000 and 2000Hz ranges.
• Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
• Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
• Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
• Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

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Job Description :

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs